I like Zscaler Internet Access for its direct to cloud access, eliminating VPN lag and providing centralized management, global policy control, and real-time analytics. I appreciate its AI-powered SSL inspection, as it effectively scans and detects zero-day threats, transitioning smoothly where traditional filters might miss. The feature that stands out the most for me is the AI-powered SSL inspection, which has turned our biggest security blind spot into our strongest layer of defense. Zscaler's solution allows us to inspect all encrypted traffic without slowing down our bandwidth or forcing hardware upgrades. I also love the scalability since it's cloud-native, and it doesn't require worrying about CPU cycles, whether you have a small or large number of users streaming or downloading heavy data. It makes the VPN experience actually feel faster than being in the office and provides anti-virus engines without the latency that multiple appliances would introduce. Review collected by and hosted on G2.com.

It's easy for an admin to accidentally create overlapping roles and troubleshooting exactly why a specific site is blocked can sometimes feel like finding a needle in a haystack. Mainly, developer tools like Docker, Python, and Git use their own internal trust stores instead of the system's certificate store, leading to problems when Zscaler Internet Access tries to inspect this traffic. It frequently breaks the developer environment, requiring significant time to build workarounds. Additionally, when a user moves from a wired connection to Wi-Fi or a 5G hotspot, the Zscaler client connector can get stuck, leaving the user without internet access for up to sixty seconds. Finally, during network transitions, the client connector isn't always as seamless as hardware-based breakouts, especially on Mac OS or Linux. Review collected by and hosted on G2.com.

I like the ZIA console, which is very easy to use for beginners administrator.

ZIA provide granular control level access which make this product very effective.

SSL inception is very good in ZIA. Review collected by and hosted on G2.com.

I dislike the troubleshooting part because it’s a bit complex, especially when trying to figure out whether the issue is with the ZCC agent or at the network level. Also, the reporting could be improved, particularly the dashboard section. Review collected by and hosted on G2.com.

I Like to use Zscaler Internet Access and also like its zero -trust approach, seamless web filtering, and advanced threat protection that keep data safe and secure while enabling secure, fast access from anywhere it provides real-time, cloud native security without slowing down user experience That platform's ability to secure remote users without VPN dependency and makes it highly efficient for modern hybrid work environment. Review collected by and hosted on G2.com.

Something which dislike about ZIA is that some legacy applications do not integrate smoothly, which can require additional configuration and exceptions. Review collected by and hosted on G2.com.

It’s easy to configure, and it lets me set granular rules based on my requirements. I can also troubleshoot issues more easily with the help of web or fw insights. Review collected by and hosted on G2.com.

Sometimes the URL filtering rule does not work as expected. Also, Tunnel 2.0 can cause slowness and increased latency when accessing internet traffic. Review collected by and hosted on G2.com.

What I like most about Zscaler Internet Access is its cloud-native security model and strong zero-trust architecture. It provides secure web access without relying heavily on traditional VPN infrastructure. Features like URL filtering, SSL inspection, advanced threat protection, and granular policy control are very effective.

The centralized admin console gives good visibility into user traffic and helps enforce consistent security policies across remote and on-prem users. It also scales well and reduces the dependency on legacy firewall hardware. Review collected by and hosted on G2.com.

One area for improvement would be the initial setup and policy configuration, which can be complex for new administrators. The interface is powerful but may require some learning time to fully utilize all features.

In certain scenarios, there can be minor latency depending on user location and traffic routing. However, these are manageable and do not significantly impact overall security and performance Review collected by and hosted on G2.com.

I like how Zscaler Internet Access provides security without adding complexity for users or administrators due to its cloud-based architecture. It's great that it offers consistent protection for users regardless of their location, which is very helpful in a hybrid or remote work environment. I also appreciate the real-time traffic inspection and strong threat prevention capabilities, which block malicious activity effectively. The centralized policy management and detailed visibility into user activity make internet monitoring and control straightforward. Additionally, the seamless user experience is a big plus; it ensures secure internet access with minimal impact on performance, allowing employees to work without disruptions while security remains robust. Review collected by and hosted on G2.com.

One area that could be improved in Zscaler Internet Access is troubleshooting and issue resolution. At times, identifying the exact reason why certain websites or applications are blocked can take extra effort, especially when dealing with complex policies or traffic logs. More intuitive diagnostics or clearer error insights would make problem resolution faster. Another aspect is the initial setup and policy configuration, which can be a bit complex for new users or teams without prior experience. The learning curve for managing advanced settings and fine-tuning policies could be smoother with more simplified guidance or documentation. There are also occasional concerns around latency or performance depending on network conditions or location, which can impact the user experience in some scenarios. While it generally performs well, further optimization in this area would be beneficial. Review collected by and hosted on G2.com.

What I like best about Zscaler Internet Access is its ability to provide secure, fast access to applications from anywhere without the need for a traditional VPN Review collected by and hosted on G2.com.

The main downside is that Zscaler Internet Access can occasionally slow down connectivity or create access issues when policies are too restrictive... Review collected by and hosted on G2.com.

I appreciate Zscaler Internet Access for its ability to securely connect users to the internet with minimal latency. The cloud-native approach ensures fast, reliable access to applications while enforcing security policies seamlessly Review collected by and hosted on G2.com.

While ZIA simplifies security overall, configuring certain advanced policies or customizations can be a bit complex initially, requiring some learning for teams new to cloud-based security. Review collected by and hosted on G2.com.

web firewall protects from malicious websites, cloud firewall, dns security, webpage url filtering and securing the websites visit in organozation, centrally managed Review collected by and hosted on G2.com.

sometimes the policy management is difficult and complex management and sometimes the webpage act slow, if browser close then it needs to authenticate everytime Review collected by and hosted on G2.com.

Better security,

Zero Trust,

No VPN Required for Internet Access, Cloud Native, Consistent Security, SSL Inspection, Data Loss Prevention, Better Visibility Review collected by and hosted on G2.com.

Internet Speed may reduce, Complex Initial Setup, False Positive, Troubleshooting can be difficult, Premium cost, SSL Certificate management, Dependency on internet connectivity Review collected by and hosted on G2.com.