--- title: Zscaler Internet Access Reviews meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 291 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 291 scale: '5' date_modified: '2026-08-12' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Zscaler Internet Access Reviews **Vendor:** Zscaler **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 291 ## About Zscaler Internet Access Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives." ## Zscaler Internet Access Pros & Cons **What users like:** - Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews) - Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews) - Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews) - Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews) - Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews) - Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews) - Cloud Technology (20 reviews) - Network Connectivity (20 reviews) - Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews) - Ease of Management (17 reviews) **What users dislike:** - Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews) - Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews) - Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews) - Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews) - Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews) - Complexity (16 reviews) - Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews) - Difficult Setup (15 reviews) - Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews) - Expensive (10 reviews) ## Zscaler Internet Access Reviews ### 1. Excellent Connectivity and Reliable, Secure VPN Access **Rating:** 5.0/5.0 stars **Reviewed by:** Kishore Reddy P. | Senior specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Excellent Connectivity and it’s more reliable when it comes to access the VPN and secured when compared with traditional VPN’s. No drop outs and easy to configure. **What do you dislike about Zscaler Internet Access?** I don’t find any severe cons in using Zscaler, but sometimes due to corporate policies on access restrictions, the connectivity becomes weird and attempts or retry’s for connecting. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The biggest value brnefiting is eliminating the need for traditional VPNs and on‑premise appliances by routing traffic through a cloud-native security stack, giving you consistent protection without backhauling ### 2. Seamless Security for Remote Teams, Minimizes Latency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access daily as a secure cloud-based web gateway to safely route and filter all company internet traffic, especially for remote and hybrid employees. It helps block malware, phishing attempts, and unauthorized web categories before they reach our corporate network. I appreciate its seamless background execution and extremely low latency, as users don't even notice it running because it filters web traffic on the fly without slowing down their internet connection. The cloud-delivered architecture eliminates the need to manage hardware appliances, making security policies instantly global. Additionally, it integrates seamlessly with Azure Active Directory for user identity provisioning and Single Sign On, and we connect it with Splunk SIEM to monitor security logs and analyze traffic data in real time. The onboarding and rollout to our specific team via automated policy profiles was seamless and completely effortless. **What do you dislike about Zscaler Internet Access?** The false positive rate for domain categorization can sometimes be frustrating, as it occasionally blocks legitimate web resources that users need for daily operations. Additionally, when we push a policy change or add a URL to the exception list in the admin portal, the cloud synchronization can take several minutes to propagate globally, which leads to temporary delays for the end user. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic for remote workers without relying on traditional VPNs. It prevents malware and phishing at the cloud level, reducing security tickets. The seamless, low-latency execution maintains productivity and minimizes service desk tickets related to connectivity issues. ### 3. Strong Protection Against Malicious Sites and Data Loss **Rating:** 5.0/5.0 stars **Reviewed by:** Erick G. | Product Support II, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** It restricts access to malicious unauthorized websites that try getting into customers information. Also it prevents data loss. I like that instead of routing internet traffic relying on local security, it forces all internet trafic pass through Zcaler's data centers making it very secured. **What do you dislike about Zscaler Internet Access?** The least helpful about it is that there is latency added to system due to internet traffic because it need to take its time to review whats authorized and whats not authorized that can sometimes generate certificate conflicts with tools. **What problems is Zscaler Internet Access solving and how is that benefiting you?** This is solving problems with unauthorized websites blocking since our customer have to go online and log in to our platforms. In the medical field restrictions are required ro keep customers information private and secured. ### 4. Strong Security Policies and Easy End-User Authentication **Rating:** 4.0/5.0 stars **Reviewed by:** Jay B. | Manager, Information Security, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Zscaler Internet Access?** Functional and provides great security through polices set within the portal. Easy for end user to authenticate to connect to their respective domains and ensure secure connection. **What do you dislike about Zscaler Internet Access?** Setup is a pain and could be easier. Lots of configuring. Support could use improvement. Hard to get ahold of people when you have questions or concerns. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Secure connection to our domain to ensure proper protocols and authorized personnel are accessing the data. We utilize ZIA and ZPA for our environment. ### 5. Zscaler solving the right problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2026 **What do you like best about Zscaler Internet Access?** Admin portal’s centralized policy management. Helps with URL filtering, SSL inspection & cloud firewall rules. For an administrator of an enterprise sized org, Z scaler solves all the right problems **What do you dislike about Zscaler Internet Access?** When it comes to setting up SSL inspection not affecting specific set of applications, the setup and trouble shouting is not straight forward. User specific troubleshooting further requires extensive log /traffic policy for RCA. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Resources required to instate central security as an IT unit has reduced since Z scaler implementation. Cloud Firewall and URL Filtering let us enforce consistent security policies for users regardless of their location, while SSL Inspection and Advanced Threat Protection help detect and block potentially malicious traffic. ### 6. Cloud-Based Security with Robust Threat Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access as a secure web gateway for internet-bound traffic, and I like that it operates on a cloud-first security model, which moves us away from appliance-based proxies. I appreciate how it detects our presence whether we're in the office, at home, or traveling. The architecture is plain and cloud-based, which means it's updated and evolves with time. I find the inspection against threats great, and enjoy that security patches and stacks are globally run, keeping us up-to-date. I value the real-time security against malware, particularly with heavy user traffic on the cloud, and how it integrates seamlessly with our operating system. The initial setup was also easy. **What do you dislike about Zscaler Internet Access?** I find the cost a bit high, I notice reporting capabilities are missing at a glance, and I feel that support for a user is insufficient. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access as a secure gateway, protecting against web threats and ensuring compliance and data protection. It offers real-time security globally and seamlessly integrates with our systems, replacing appliance-based proxies. ### 7. Seamless Connectivity and Strong Zero-Trust Security with Zscaler **Rating:** 4.5/5.0 stars **Reviewed by:** nagarajan k. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is a strong zero-trust security model that provides the level of security our organization expects. Connectivity is seamless: once I log in, it connects automatically, and the background processing requires very little effort from the user while still doing its job. **What do you dislike about Zscaler Internet Access?** I have faced couple of times automatic login issues; It is hard to identify where the application is, especially the icon is bit difficult to identify and troubleshoot the problems. I need to wait until I connect back. **What problems is Zscaler Internet Access solving and how is that benefiting you?** In our organization we required a strong security for our internet access; consistent to all users i.e. suitable for office, working from home, even global travelers with one security policy; centralized policy management and clear visibility with high scalability for our growing organization ### 8. Cloud-Native Scale and Strong Threat Protection with Zscaler Internet Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access (ZIA) is a leading cloud-native, AI-powered Secure Web Gateway (SWG) that delivers inline security, URL filtering, Data Loss Prevention (DLP), and zero-trust access directly from the cloud, eliminating the need for legacy on-premises hardware. The key advantages of ZIA are cloud-native scale, comprehensice stack, strong threat protection, and fricitonless UX. **What do you dislike about Zscaler Internet Access?** The common drawbacks of ZIA are: Initial Complexity - Setting up and tuning granular policies or transitioning away from legacy routing requires careful upfront planning. Troubleshooting Difficulty - Because traffic is entirely cloud-inspected and routed, diagnosing root causes for specific networkor SSL-decryption errors can occasionally be opaque. Premium Cost - The comprehensive feature set and consolidation come at a high price point. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before using Zscaler Internet Access, we struggled with multiple legacy firewall hardware at all locations, but now we have removed the need to buy, scale, or maintain expensive data center firewalls and proxy appliances, overcome the performance limits of hardware that force old gateways to skip inspecting most encrypted traffic, stop malware, ransomware, and phishing attacks targeting remote or hybrid workers outside the office and prevents attackers from moving across the corporate network if a single user gets compromised, which has resulted in full visibility, faster connectivity, stronger data defense and lower overhead cutting down our infrastructure costs by 50% ### 9. Quiet, Reliable Browsing Security with Smooth Mac Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Zscaler Internet Access?** We’ve been using it in our company for a long time. It keeps our browsing secure and doesn’t nudge you much, just runs quietly in the background. Sometimes I don’t even notice whether it’s running or not. Application Integration is good with mac that we use **What do you dislike about Zscaler Internet Access?** Sometimes a website gets blocked by default and then needs to be unblocked by the IT team. Also, when I switch to a different network, it can take a while for Zscaler to load. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows us to work securely and definitely blocks malicious websites, malware, security breaches, and any kind of phishing sites. Regardless of location, it provides secure internet access. ### 10. Great Virus and Phishing Protection for a Safer Browsing Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jafar S. | Associate visual specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** It is great protection service from various viruses, phishing mails, malwares to get into my system through various unknown websites it is greatly make the environment safe to use and block unnecessary websites **What do you dislike about Zscaler Internet Access?** Sometimes it also blocs various important websites as well to make it secure it can be very useful if there is an temporary access for those websites and afterwards it can be blocked **What problems is Zscaler Internet Access solving and how is that benefiting you?** It is very helpful to get only access for safe and secure website also blocks unnecessary websites which can harm the system or any of my personal data also it is very easy to use and starts just after turning on the PC ### 11. Zscaler Delivers Smooth SSO and Strong Zero-Trust Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** We used to have zscaler for SSO single sign on in our organisation to access multiple applications using same login. It works pretty good and blocks any unauthorised sites as well. It uses ZTNA (Zero trust network access) to replace traditional virtual private networks. **What do you dislike about Zscaler Internet Access?** One of the things is it sometimes disconnect on its own due to poor network or if power suddenly goes off. One of the other problems is that if you have to connect to Remote Desktop then using both of them together is either not possible or your system starts lagging, so you have to keep switching. **What problems is Zscaler Internet Access solving and how is that benefiting you?** One of the problem it solves is SSO, you dont have to login to different portals via different passwords, just one sign on. It provides security, blocks malware, ransomware and phising attempts. It blocks any unauthorised sites when employees try to use them. ### 12. ZIA’s Inline Cloud Proxy Cuts Latency with Consistent Security Everywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Kelvin T. | Dynamics Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2026 **What do you like best about Zscaler Internet Access?** Instead of routing (hairpinning) branch office or remote worker traffic through an on-premises data center, ZIA acts as an inline cloud proxy. Users connect directly to the nearest Zscaler data center worldwide, drastically reducing latency while providing identical security controls regardless of location. **What do you dislike about Zscaler Internet Access?** ecurity, URL filtering, DLP, and SSL inspection policies are configured across distinct sections of the admin interface, making it difficult to trace how multiple overlapping rules apply to a single traffic flow. **What problems is Zscaler Internet Access solving and how is that benefiting you?** At its core, Zscaler Internet Access (ZIA) solves the structural problems created by legacy, perimeter-based network security when applied to a modern, hybrid workforce using cloud applications. ### 13. Fast Inline SSL/TLS Inspection with Automated Threat Prevention and DLP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Zscaler Internet Access?** ZIA inspects encrypted SSL/TLS web traffic inline in the cloud without slowing down users. It automatically enforces threat prevention and Data Loss Prevention (DLP), whether employees are in the office or working remotely. **What do you dislike about Zscaler Internet Access?** SSL decryption often breaks applications that rely on hardcoded certificates, including developer tools, local background agents, and desktop software. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before Zscaler Internet Access (ZIA), our organization struggled to backhaul remote and branch-office traffic through central data center firewalls over a traditional VPN. This setup created major bandwidth bottlenecks, hurt SaaS application performance (especially Microsoft 365), and introduced security blind spots whenever remote workers bypassed the VPN altogether. ### 14. Fast, Secure, Cloud-Native Web Security with Seamless Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Vasanth K K. | Test Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access excels at delivering fast, secure, cloud-native web security. Standout strengths include seamless scalability, real-time threat protection, and granular policy controls that are easy to apply consistently. Its global cloud architecture helps ensure low-latency access and uniform security across locations and devices. Overall, it’s a strong fit for modern workforces and hybrid environments. **What do you dislike about Zscaler Internet Access?** Some users have noted that Zscaler Internet Access can feel complex during the initial setup, especially when it comes to policy configuration. There are also occasional false positives in threat detection, and the limited ability to customize reporting can be challenging. Pricing for advanced features may be another consideration, particularly for smaller organizations. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access addresses critical web security gaps by protecting users from threats, enforcing security policies, and supporting compliance requirements. It helps organizations deliver fast, scalable security without being limited by hardware constraints, which can reduce risk while also improving the overall user experience. It’s especially well-suited for remote work and hybrid environments where consistent protection and policy enforcement are essential. ### 15. Consistent, Lightweight Cloud-Native Access with Strong SSL/TLS Checks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** No internet speed disruptions. It’s easier to reconnect and lightweight on my PC. True cloud native architecture, with consistent access and work from anywhere. High-performance SSL/TLS checks as well. **What do you dislike about Zscaler Internet Access?** Aggressive SSL inspection breaks applications: decrypting web traffic often disrupts non-browser apps, internal legacy tools, and services that use certificate pinning. As a result, it ends up requiring extensive, custom bypass rules to keep everything working. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Encrypted Traffic Blind Spots: Over 90% of web traffic is encrypted (SSL/TLS). Legacy physical firewalls simply lack the processing power to decrypt, inspect, and re-encrypt high volumes of traffic in real time without grinding the network to a halt. ### 16. Easy to Use, Strong Web Protection with Minimal Performance Impact **Rating:** 4.5/5.0 stars **Reviewed by:** Rajan S. | Product Support Analyst II, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** Easy to use, secure web access, and strong protection against cyber threats with minimal impact on performance. Strong security, easy management, and reliable web protection. **What do you dislike about Zscaler Internet Access?** Occasional connectivity issues and slower internet access when the service experiences disruptions. Sometimes it can impact browsing speed and block legitimate websites. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It provides secure internet access, protects against web-based threats, and enables safe access to applications from anywhere, improving both security and productivity. ### 17. Solid web security for remote teams, despite minor latency issues **Rating:** 4.5/5.0 stars **Reviewed by:** Aman S. | Recruiter - Sourcing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** how seamlessly it secures web traffic without degrading network performance. It has been great for keeping our hybrid workforce secure without the headache of managing clunky legacy hardware **What do you dislike about Zscaler Internet Access?** Troubleshooting connection issues can sometimes be frustrating because it’s not always immediately clear whether an error is caused by Zscaler, local network settings, or the destination site. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves the challenge of securing a distributed workforce without forcing all web traffic through a slow backhaul VPN.The main benefit to us is full visibility over web traffic and a much stronger security posture, without having to maintain bulky legacy hardware firewalls at every location. ### 18. Secure, Scalable Access Without Legacy VPNs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Keeps internal apps hidden from the public internet with no requirement for Legacy VPN. You can connect remote workers safely without old-style Virtual Private Networks. Software Scales easily and replaces physical branch office hardware Integrates well into existing systems and well pricing... Easy to use **What do you dislike about Zscaler Internet Access?** Sometimes hard to configure policies correctly, especially with older legacy tech SSL inspection can break developer tools (like Docker or npm) unless you add manual fixes. Costs continue to rise **What problems is Zscaler Internet Access solving and how is that benefiting you?** zero trust network access, strong malware protection, and easy remote access for corporate use in enterprise setting with great UI interface operating quietly in the background ### 19. Easy to Troubleshoot, but Frequent Repair Needed After Updates **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Internet Access?** This tool was implemented on my work device and I've have found it to be easy to troubleshoot and repair with IT. This is important for remote workers like me. **What do you dislike about Zscaler Internet Access?** Usually the tool is very easy and runs its software updates as designed by IT. But we frequently need to "repair the app" in the tool when it updates incorrectly. This causes site blockages that shouldn't be. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The Zscaler tool was implemented on my computer for me by IT. From my understanding, it helps block and allow certain websites for employees in the enterprise. ### 20. Seamless, Cloud-Native Security with Granular Control in Zscaler Internet Access (ZIA) **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad M. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Zscaler Internet Access?** I really like how Zscaler Internet Access (ZIA) delivers a seamless, secure experience for our remote workforce. Because it’s cloud-native, our security policies are applied consistently no matter where a user is located. The ability to inspect SSL traffic at scale without noticeably impacting performance is a major plus. On top of that, the interface feels intuitive, and the granular control over web access and threat protection gives us real peace of mind about our overall network security and data integrity. **What do you dislike about Zscaler Internet Access?** While Zscaler is highly effective, the administrative interface can feel a bit overwhelming at first due to the sheer volume of features and granular policies. The learning curve for new administrators is quite steep. Additionally, we occasionally experience minor false positives where legitimate sites or harmless applications are temporarily blocked, requiring manual whitelisting. Finally, navigating the logs to generate highly customized reports can sometimes be less intuitive and slower than expected. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the complex challenge of securing remote connections and protecting sensitive information without the performance lag of traditional VPNs. In our daily operations, handling confidential client files, financial data, and compliance documents requires non-negotiable security. ZIA ensures that all traffic is rigorously inspected and secured, regardless of where the team is working from. The biggest benefit is the combination of a seamless user experience and complete peace of mind. It allows us to confidently conduct business outreach, connect with external partners, and manage our professional services securely from any location. ### 21. Easy, Reliable Authentication That Gets You Back In Quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Zscaler Internet Access?** It's easy, you can authenticate early so you won't have issues. Very few issues as far as performance. Easiness of usage, not complicated. Like that even if you miss authenticating it is easy to get back in your systems quickly **What do you dislike about Zscaler Internet Access?** Worse thing is if you are away and you can't authenicate on time, you can't get in. It also locks you out on your phone applications. Sometimes when a clinch of the system, it keeps making your authenticate. **What problems is Zscaler Internet Access solving and how is that benefiting you?** We work all over the world, it is important for us to be able to access our data for anywhere without worrying about it being hacked, or data be stolen ### 22. Secure VPN Access Anywhere, on Any Network **Rating:** 4.0/5.0 stars **Reviewed by:** Arnab S. | Purchase Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Zscaler Internet Access?** What I like most is how it connects on any non-office network, no matter where I am. Anywhere I have an internet connection, I can connect to the VPN network safely and securely, which is one of its key USPs. **What do you dislike about Zscaler Internet Access?** Sometimes if the network is not good there, I feel some latency and video calls do buffer where without connecting this buffering will be less. This is prominent when more people are using this. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Accessing sensitive data from non office networks like ARIBA, SAP, COUPA and legal platforms like Volody. These are very sensitive websites and joining them without being connected to office network is a plus point. ### 23. Secure, Seamless Internet Access Anywhere with Zscaler Internet Access (ZIA) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access (ZIA) is that it provides secure internet access from anywhere without relying on traditional VPNs or on-premise firewalls, while inspecting web traffic for threats in real time. It combines strong security with a seamless user experience. **What do you dislike about Zscaler Internet Access?** Occasionally it can block legitimate websites or business applications, requiring exceptions and causing minor user frustration.Sometimes overly restrictive policies can block legitimate sites and impact productivity. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the problem of secure internet access for employees working from anywhere, without relying on traditional VPNs or firewalls. It protects users from cyber threats while providing direct and fast access to cloud applications. ### 24. Simple, Transparent Security with Clear Traffic Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Youssef N. | FP&A - Consulting | Supervising Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Zscaler Internet Access?** I like how simple and transparent it is, with strong security that doesn’t feel restrictive. It runs seamlessly in the background while still giving me clear visibility into traffic and potential risks. **What do you dislike about Zscaler Internet Access?** At times it feels overly restrictive, with legitimate websites or tools getting blocked. Troubleshooting can also be slow, especially when it isn’t clear why access was denied in the first place. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It provides secure internet access wherever I’m working, without having to rely on office networks or VPNs. As a result, I get safer browsing with fewer risks, plus consistent access when I’m working remotely or on client systems. ### 25. Cloud-Based Zero Trust Security with Zscaler Internet Access (ZIA) **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak R. | Information Technology Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** what i like most about zscaler internet access (ZIA) is it's cloud based zero trust security. Which securely connects users to the internet and SaaS apps without relying on traditional VPNs or on promises firewalls. **What do you dislike about Zscaler Internet Access?** One downside of zscaler internet access (ZIA)is that policy configuration and troubleshooting can be complex, especially during initial deployment. some users also report occasinal latency issues when SSL inspection is enbled. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA solves secure internet access and threat protection for users anywhere, helping us improve security while reducing reliance on traditional VPNs and on premises firewalls. ### 26. Strong security solution with flexibility in management **Rating:** 4.5/5.0 stars **Reviewed by:** Abdelrahman F. | Humanities Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is that it combines strong security with ease of use at the same time, without the need for complex devices or traditional infrastructure management. I appreciate the strong security feature it offers in protecting users from cyber threats such as malicious sites and cyber attacks, and the fact that it allows users to connect to the network securely from anywhere without relying on traditional VPNs. I also consider that it provides a strong level of security, easy centralized management, excellent support for remote work, and high scalability. **What do you dislike about Zscaler Internet Access?** The performance of Zscaler Internet Access is very good, but there are some areas that can be improved. Firstly, setting up and configuring advanced policies initially can be complex and requires clear technical expertise, especially in large environments. Also, there are challenges in the flexibility of policy application in large and complex environments, where organizing policies and avoiding conflicts between them requires careful planning and continuous management. Additionally, improving the experience of managing exceptions is necessary, as dealing with them frequently can increase the complexity of settings over time if not well organized. One of the improvements that could be beneficial is simplifying the user interface for policy management and making it more user-friendly for new users to reduce the learning curve. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I find that Zscaler Internet Access helps protect users from cyber threats such as malicious sites, and provides secure remote access without the need to use a traditional VPN. ### 27. Consistent Edge Security with Seamless, Direct-to-Internet Speeds **Rating:** 4.0/5.0 stars **Reviewed by:** Jay T. | Expert Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Zscaler Internet Access?** My top three would be Consistent Edge Security for Hybrid Work, ​SSL/TLS Inspection at Scale, and a Seamless User Experience. Security checks happen in a single pass, meaning our users get direct-to-internet speeds without sacrificing security posture, **What do you dislike about Zscaler Internet Access?** ​Complexity of Initial SSL Inspection Configuration: While ZIA handles SSL decryption beautifully once it's running, getting the initial configuration dialed in can be a headache. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA enables a secure Direct-to-Internet architecture. Users connect straight to the cloud via the nearest Zscaler data center. This has significantly reduced our network backhaul costs, freed up data center bandwidth, and dramatically improved application performance for our workforce. ### 28. Secure and User-Friendly, But Connectivity Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Zscaler Internet Access?** I like how easy it is to use Zscaler Internet Access. The fact that it operates in the background without needing me to constantly open the app is great. I also found the initial setup to be incredibly easy. **What do you dislike about Zscaler Internet Access?** I would say it's connectivity. At certain times, it will maintain signing in and keeping it running in the background and then certain times, randomly, I'll have to resign in. I kind of wish that there was a warning prior to logging out before I have to log in to resign onto the platform. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to maintain program security and ensure we're all signed into the same domain. I like its ease of use and that it operates in the background without needing constant attention. ### 29. Strong Cloud Security with Zero Trust and Centralized Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Nirpeksh C. | Senior Technical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Zscaler Internet Access?** It provides strong security through a simple, cloud-based approach, allowing users to work securely from anywhere without impacting performance. It also offers excellent visibility and centralized control, along with Zero Trust protection against modern cyber threats. **What do you dislike about Zscaler Internet Access?** The initial setup and policy configuration can be complex, particularly in larger environments. Also, when traffic gets blocked, troubleshooting it can sometimes take deeper analysis to pinpoint the cause. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It keeps my data safe on the internet, whether I’m in the office or working remotely, and it also makes security management easier for the IT team to monitor. ### 30. Enhances Security but Needs Smarter Site Filtering **Rating:** 4.5/5.0 stars **Reviewed by:** Carole L. | Manager of Instructional Design, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** I appreciate that Zscaler Internet Access keeps our information safe from unauthorized access and blocks unwanted traffic into our computer system. It also monitors our online behaviors, ensuring protection from hackers and viruses. The automatic setup by the IT department was convenient as part of our weekly updates. **What do you dislike about Zscaler Internet Access?** We sometimes find that it blocks sites we use even though they are approved and deemed safe by our organization. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure our internet usage, protecting us from hackers and viruses, while keeping our information safe and blocking unwanted traffic. ### 31. Total control and Zero Trust security with a complete Cloud platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh C. | Sys Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** Total control of Internet access through the Browser, an excellent security policy, and the possibility of adopting a Zero Trust model. The Cloud platform allows complete control. **What do you dislike about Zscaler Internet Access?** The initial setup is very cumbersome and compiling whitelists and policies is quite complex. Also, the browser's performance is a bit slowed down. Furthermore, the technical support seemed a bit cumbersome as well. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The monitoring of browsing sites greatly helps to prevent problems with Zero Trust and to counter hidden cyber threats by inspecting all traffic. ### 32. Powerful Cloud Security with a Developer Tax **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2026 **What do you like best about Zscaler Internet Access?** The single best thing about Zscaler Internet Access is its ability to deliver a flawless, identical security posture to users anywhere in the world without relying on physical hardware or traditional VPNs **What do you dislike about Zscaler Internet Access?** The biggest drawback of Zscaler Internet Access is its tendency to break local software development tools and command-line utilities due to how it forces SSL/TLS inspection **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access (ZIA) is built to solve the challenges of the modern, decentralized workplace. Traditional corporate security relied on a "castle-and-moat" model—protecting users inside an office building with a physical firewall ### 33. Secure, Scalable Internet Access with Strong Threat Protection for Remote Users **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul K. | Associate Specialist, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access offers threat protection and web filtering capabilities, along with strong support for remote users. It provides secure, scalable, and reliable internet access. **What do you dislike about Zscaler Internet Access?** Sometimes policy management feels overly complex. Making policy changes can take time because of the need to validate and fine-tune them. SSL inspection can also introduce latency for some applications. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps us address challenges related to internet access, remote security, and web threat protection. It has improved our overall security posture and made policy management more effective. ### 34. Granular Policy Control & Secure Access Management **Rating:** 4.5/5.0 stars **Reviewed by:** rohit n. | Network Security Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access primarily for its application control, which offers granular features for creating policies department-wise. I appreciate how it utilizes zero trust internet access, verifying every request based on identity, device posture, and policy, which significantly enhances security. Additionally, I find that the initial setup is very simple, particularly if you're migrating from another CASB solution to Zscaler Internet Access. **What do you dislike about Zscaler Internet Access?** There is all things up to the mark but while we found any issues related to the SSL blocked url or services we need dive into analytics and logs in more they can improve the Logs visibility which can help to create bypass or whitelist the same thing. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps us manage internet access per compliance requirements with zero trust security. I like its granular application control features for department-wise policy creation, enhancing security by verifying every request based on identity and device posture. ### 35. Best-in-Class Security with Easy Company-Specific Rule Management **Rating:** 5.0/5.0 stars **Reviewed by:** Arif V. | Insights and Analytics Manager, Market Research, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** The security features are among the best on the market, and it’s a very relevant product in today’s cyber world. The ease of applying company-specific rules is especially useful. **What do you dislike about Zscaler Internet Access?** It’s highly effective for web filtering and threat detection, but it can also introduce latency, which gets annoying. There are also times when the app crashes. **What problems is Zscaler Internet Access solving and how is that benefiting you?** One of the problem it solves is it makes internet security more cloud native and secures the workforce and enables work from anywhere which is a key perk given by all corporates ### 36. Fast, Easy Threat Insights : Troubleshooting Take Too Many Clicks **Rating:** 3.5/5.0 stars **Reviewed by:** Girish S. | R & D Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** I like how Zscaler provides quick insights into threats and user activity, while keeping the rules consistent for all users. It’s simple to use and feels faster than any VPN I’ve tried. **What do you dislike about Zscaler Internet Access?** Certain logs and policy screens require too many clicks. When something breaks, the integration troubleshooting path is not always clear and the first level responses from support feels scripted. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet access has eliminated the VPN requirement and complexities in my organization. The centralized policy management reduced the admin cost and other overheads. ### 37. Secure and Efficient, with Setup Complexities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** We like Zscaler Internet Access for its cloud native security and the ease of managing web traffic from a centralized platform. It provides strong protection against malware, phishing, and other web-based threats while enforcing security policies for users regardless of their location. **What do you dislike about Zscaler Internet Access?** We find there could be improvements in application compatibility and simplifying policy management. More intuitive logging and troubleshooting would be helpful, and reducing latency for some users would enhance performance. The initial deployment and policy tuning can be quite complex. **What problems is Zscaler Internet Access solving and how is that benefiting you?** We use Zscaler Internet Access for secure remote access, replacing VPNs with Zero Trust Network Access. It reduces the attack surface, enforces granular policies, and provides strong malware protection, making it easy to manage web traffic from a centralized platform. ### 38. Zscaler: Rock-Solid VPN Security as the First Line of Defense **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is best VPN application which is used in our corporate application to allow best security in place. This is the first barrier in our machines before any other layer **What do you dislike about Zscaler Internet Access?** Sometimes unable to authenticate native machine user and in turn affects access to all other applications leading complete loss of time and productivity **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler is our main vpn, authentication application which is first layer our enterprise IT application barrier. We use daily in our user machines ro authenticate users ### 39. Cloud-Native Zero Trust with Strong Threat Protection and Centralized Control **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad O. | Security Design and Estimation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is its cloud-native zero-trust architecture, which allows secure internet access for users regardless of location. It provides strong threat protection by inspecting encrypted traffic and blocking malware, phishing, and other web-based attacks. I also appreciate the centralized policy management and visibility it gives administrators, making it easier to control user activity and enforce security policies. Additionally, since it is delivered from the cloud, it eliminates the need for traditional hardware firewalls and improves performance for remote and hybrid users **What do you dislike about Zscaler Internet Access?** One challenge with Zscaler Internet Access is that it can sometimes introduce latency because traffic is routed through cloud security inspection points before reaching the destination. In some cases, this may affect performance for bandwidth-intensive applications or users located far from Zscaler data centers. Additionally, the initial configuration and policy management can be complex, especially when integrating with existing infrastructure or legacy applications. The pricing model can also be relatively high for some organizations, particularly smaller companies that may not require the full feature set. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps solve several security and connectivity challenges, especially for organizations with remote or hybrid work environments. It provides secure internet access by inspecting all user traffic and blocking threats such as malware, phishing, and ransomware before they reach the user. The platform also replaces traditional perimeter-based security tools with a cloud-based zero-trust model, which simplifies network architecture and reduces the need for multiple hardware security appliances. This improves visibility and centralized policy management for administrators while ensuring users can securely access web and SaaS applications from any location. As a result, it enhances overall security posture, improves user productivity, and reduces operational complexity for IT teams. ### 40. Fast, Secure Network With Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** SHUBHRANSH Y. | Senior software engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access for internal network security and compliance compatibility with my organization's policy. I like Zscaler Internet Access for its fast connectivity and secure network, which has been reliable since we started using it. The initial setup was easy, thanks to the proper documentation. **What do you dislike about Zscaler Internet Access?** I need a high-speed network for better connectivity with Zscaler Internet Access. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for internal network security and compliance with our organization's policy. It provides a secure network. ### 41. Strong Malware Protection, But Repeated Login Errors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Zscaler Internet Access?** I like that it protects against possible viruses and software attacks from malware or ransomware. It also doesn't affect internet speed at all. It is easy to install **What do you dislike about Zscaler Internet Access?** It has an error in which you have to randomly re-authenticate multiple times throughout the day, even if you already logged on when first using the internet. This can affect workflow. Sometimes, some software on your computer stops working and you don't know why but then when you reauthenticate Zscaler, it works again so you realize it's a Zscaler issue. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It helps secure the workplace from malware or ransomware attacks when accessing the cloud or surfing the internet. It is antivirus, so you don't need another antivirus software installed. ### 42. AI-Powered Security, But With Troubleshooting Hiccups **Rating:** 3.0/5.0 stars **Reviewed by:** mostafa s. | Senior Network Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Zscaler Internet Access?** I like Zscaler Internet Access for its direct to cloud access, eliminating VPN lag and providing centralized management, global policy control, and real-time analytics. I appreciate its AI-powered SSL inspection, as it effectively scans and detects zero-day threats, transitioning smoothly where traditional filters might miss. The feature that stands out the most for me is the AI-powered SSL inspection, which has turned our biggest security blind spot into our strongest layer of defense. Zscaler's solution allows us to inspect all encrypted traffic without slowing down our bandwidth or forcing hardware upgrades. I also love the scalability since it's cloud-native, and it doesn't require worrying about CPU cycles, whether you have a small or large number of users streaming or downloading heavy data. It makes the VPN experience actually feel faster than being in the office and provides anti-virus engines without the latency that multiple appliances would introduce. **What do you dislike about Zscaler Internet Access?** It's easy for an admin to accidentally create overlapping roles and troubleshooting exactly why a specific site is blocked can sometimes feel like finding a needle in a haystack. Mainly, developer tools like Docker, Python, and Git use their own internal trust stores instead of the system's certificate store, leading to problems when Zscaler Internet Access tries to inspect this traffic. It frequently breaks the developer environment, requiring significant time to build workarounds. Additionally, when a user moves from a wired connection to Wi-Fi or a 5G hotspot, the Zscaler client connector can get stuck, leaving the user without internet access for up to sixty seconds. Finally, during network transitions, the client connector isn't always as seamless as hardware-based breakouts, especially on Mac OS or Linux. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access eliminates VPN lag with direct cloud access and enhances security with AI-powered SSL inspection, reducing latency by 4% and replacing expensive hardware. It inspects encrypted traffic and turns laptops into secure branches, addressing hybrid work challenges and legacy VPN limitations. ### 43. Easy-to-Use ZIA Console with Strong Granular Access and SSL Inspection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Internet Access?** I like the ZIA console, which is very easy to use for beginners administrator. ZIA provide granular control level access which make this product very effective. SSL inception is very good in ZIA. **What do you dislike about Zscaler Internet Access?** I dislike the troubleshooting part because it’s a bit complex, especially when trying to figure out whether the issue is with the ZCC agent or at the network level. Also, the reporting could be improved, particularly the dashboard section. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Internet access is much easier now, and I don’t need to rely on a traditional firewall. Since this is a cloud solution, we also get redundant networking and support from this product best. ### 44. Seamless Zero-Trust Security for Modern Hybrid Work **Rating:** 5.0/5.0 stars **Reviewed by:** Ritika V. | Senior Analyst, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zscaler Internet Access?** I Like to use Zscaler Internet Access and also like its zero -trust approach, seamless web filtering, and advanced threat protection that keep data safe and secure while enabling secure, fast access from anywhere it provides real-time, cloud native security without slowing down user experience That platform's ability to secure remote users without VPN dependency and makes it highly efficient for modern hybrid work environment. **What do you dislike about Zscaler Internet Access?** Something which dislike about ZIA is that some legacy applications do not integrate smoothly, which can require additional configuration and exceptions. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA helps solve the challenge of securing internet traffic for remote and on-site users by applying consistent, reducing the risk of data breaches and improving overall operational efficiency. It addresses the business problem of uncontrolled internet usage by providing real-time visibility and control, helping the organization prevent malware, phishing, and data loss while maintaining user productivity. It helps the business meet compliance and security standards by continuously inspecting traffic and providing detailed reporting, which strengthens risk management and audit readiness. ### 45. Easy Configuration and Granular Rules with Helpful Insights **Rating:** 5.0/5.0 stars **Reviewed by:** VINAYAK J. | Senior Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Zscaler Internet Access?** It’s easy to configure, and it lets me set granular rules based on my requirements. I can also troubleshoot issues more easily with the help of web or fw insights. **What do you dislike about Zscaler Internet Access?** Sometimes the URL filtering rule does not work as expected. Also, Tunnel 2.0 can cause slowness and increased latency when accessing internet traffic. **What problems is Zscaler Internet Access solving and how is that benefiting you?** When users are working frok or anywhere we can create the policies and control the trafficso users can only access the traffic which allowed by company ### 46. Cloud-Native Zero-Trust Security with Powerful Policy Control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is its cloud-native security model and strong zero-trust architecture. It provides secure web access without relying heavily on traditional VPN infrastructure. Features like URL filtering, SSL inspection, advanced threat protection, and granular policy control are very effective. The centralized admin console gives good visibility into user traffic and helps enforce consistent security policies across remote and on-prem users. It also scales well and reduces the dependency on legacy firewall hardware. **What do you dislike about Zscaler Internet Access?** One area for improvement would be the initial setup and policy configuration, which can be complex for new administrators. The interface is powerful but may require some learning time to fully utilize all features. In certain scenarios, there can be minor latency depending on user location and traffic routing. However, these are manageable and do not significantly impact overall security and performance **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the challenge of securing internet traffic without relying on traditional perimeter-based security or legacy VPN infrastructure. It helps enforce zero-trust access by inspecting and controlling user traffic regardless of location. This benefits us by improving visibility, reducing security risks from web-based threats, and providing consistent policy enforcement for remote and on-prem users. It also simplifies security management through centralized control and reduces dependency on on-prem firewall hardware. ### 47. Robust Cloud Security, Slight Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Kartikeya Sharma S. **Reviewed Date:** February 17, 2026 **What do you like best about Zscaler Internet Access?** I like how Zscaler Internet Access provides security without adding complexity for users or administrators due to its cloud-based architecture. It's great that it offers consistent protection for users regardless of their location, which is very helpful in a hybrid or remote work environment. I also appreciate the real-time traffic inspection and strong threat prevention capabilities, which block malicious activity effectively. The centralized policy management and detailed visibility into user activity make internet monitoring and control straightforward. Additionally, the seamless user experience is a big plus; it ensures secure internet access with minimal impact on performance, allowing employees to work without disruptions while security remains robust. **What do you dislike about Zscaler Internet Access?** One area that could be improved in Zscaler Internet Access is troubleshooting and issue resolution. At times, identifying the exact reason why certain websites or applications are blocked can take extra effort, especially when dealing with complex policies or traffic logs. More intuitive diagnostics or clearer error insights would make problem resolution faster. Another aspect is the initial setup and policy configuration, which can be a bit complex for new users or teams without prior experience. The learning curve for managing advanced settings and fine-tuning policies could be smoother with more simplified guidance or documentation. There are also occasional concerns around latency or performance depending on network conditions or location, which can impact the user experience in some scenarios. While it generally performs well, further optimization in this area would be beneficial. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic, protect from cyber threats, and manage access for remote workers. It provides real-time traffic inspection, simplifies security management with centralized policies, and improves visibility and control over user activities, supporting a flexible work environment. ### 48. Secure VPN-Free Access Anywhere, but Occasional Slowdowns with Restrictive Policies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is its ability to provide secure, fast access to applications from anywhere without the need for a traditional VPN **What do you dislike about Zscaler Internet Access?** The main downside is that Zscaler Internet Access can occasionally slow down connectivity or create access issues when policies are too restrictive... **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves secure remote access and internet security challenges, allowing me to work safely from anywhere while reducing cybersecurity risks and VPN dependency. ### 49. Fast, Reliable Internet Access with Seamless Security Policies **Rating:** 4.0/5.0 stars **Reviewed by:** Fentahun A. | Associate Programmer II, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Zscaler Internet Access?** I appreciate Zscaler Internet Access for its ability to securely connect users to the internet with minimal latency. The cloud-native approach ensures fast, reliable access to applications while enforcing security policies seamlessly **What do you dislike about Zscaler Internet Access?** While ZIA simplifies security overall, configuring certain advanced policies or customizations can be a bit complex initially, requiring some learning for teams new to cloud-based security. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access addresses several key challenges in modern networking and security. It eliminates the need for backhauling traffic through on-premises appliances, ensuring users are protected from malware, phishing, and data leaks wherever they are. For me, this means I can work securely from any location without worrying about complex VPN setups, and our organization benefits from simplified, centralized security management and faster access to applications ### 50. Centrally Managed Web Firewall with Strong DNS & URL Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** arnab s. | Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Zscaler Internet Access?** web firewall protects from malicious websites, cloud firewall, dns security, webpage url filtering and securing the websites visit in organozation, centrally managed **What do you dislike about Zscaler Internet Access?** sometimes the policy management is difficult and complex management and sometimes the webpage act slow, if browser close then it needs to authenticate everytime **What problems is Zscaler Internet Access solving and how is that benefiting you?** SSo login web filtering and at times one authentication helps to prevent visit unauthorized websites, ms 365 and work apps authentication and secure environment ## Zscaler Internet Access Discussions - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 2 comments - [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A27%3A37+-0500&secure%5Bsession_id%5D=40ab06e5-ae30-41f7-bb53-c00b6cf793fa&secure%5Btoken%5D=5780d34e676eb2ca2634672ea58925000a68a8309071ad08045a14f0f11fbd4a&format=llm_user) ## Zscaler Internet Access Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews) - [Azure AD Notifications](https://www.g2.com/products/azure-ad-notifications/reviews) - [Bold BI](https://www.g2.com/products/bold-bi/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 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[Snowflake](https://www.g2.com/products/snowflake/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) ## Zscaler Internet Access Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Sandbox** - Sandbox **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions - Uptime Reporting - Web Traffic Reporting - Compliance Management - Access Management - Incident Management - Audit Management - Remote Monitoring & Management **Administration** - Network Segmentation - Scalability - Global Access **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning - AI/Machine Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Model Protection - AI Security Solutions** - Input Hardening - Input/Output Inspection - Integrity Monitoring - Model Access Control **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Evaluation** - Malware Evaluation - Automatic Submission - Automatic Evaluation - Malware Probability Scores **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability - IP Filtering - Content Filtering **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Runtime Monitoring - AI Security Solutions** - AI Behavior Anomaly Detection - Audit Trail **Security** - Data Security - Data loss Prevention - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection - Real-Time Monitoring **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection - Intrusion Detection System - Intrusion Prevention System **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Policy Enforcement and Compliance - AI Security Solutions** - Scalable Governance - Integrations - Shadow AI - Policy‑as‑Code for AI Assets **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Identity** - SSO - Governance - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Generative AI** - AI Text Summarization - Generative AI **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Artificial Intelligence - Firewall** - AI Firewall **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Additional Functionality** - Spam Blocker - Alerts/Escalation - Role-Based Permissions - Network Monitoring - Visual Analytics - Customizable Reports - Real-Time Analytics - Reporting & Statistics - Anti Spam - Activity Dashboard - Real-Time Monitoring - Real-Time Notifications - Activity Tracking - Hardware Integration - Summary Reports - Alerts/Notifications - Access Controls/Permissions - Real-Time Data - Server Monitoring - Two-Factor Authentication - Log Access - Reporting/Analytics - Multi-Location - SSL Security - Behavior Tracking - AI Copilot - API - Event Logs - Vulnerability Scanning - Risk Alerts - Single Sign On - Dashboard Creation - Monitoring **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Internet Access Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (91 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)