--- title: Zscaler Internet Access Reviews meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 264 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 264 scale: '5' date_modified: '2026-08-02' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Zscaler Internet Access Reviews **Vendor:** Zscaler **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 264 ## About Zscaler Internet Access Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives." ## Zscaler Internet Access Pros & Cons **What users like:** - Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews) - Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews) - Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews) - Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews) - Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews) - Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews) - Cloud Technology (20 reviews) - Network Connectivity (20 reviews) - Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews) - Ease of Management (17 reviews) **What users dislike:** - Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews) - Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews) - Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews) - Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews) - Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews) - Complexity (16 reviews) - Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews) - Difficult Setup (15 reviews) - Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews) - Expensive (10 reviews) ## Zscaler Internet Access Reviews ### 1. Strong, User-Friendly Security for Internet Traffic **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny Ram C. | Team Leader - Technical Support - ANZ, SEA and India, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** Over the years, we’ve used several secure access solutions for our business, and Zscaler stands out as one of the best for securing internet traffic, whether users are on the LAN or connected via VPN. The UI is friendly and straightforward, making it easy for all our end users to navigate. We’ve been able to get strong value from features like Secure DNS, DLP (Data Loss Prevention), Secure Browsing, and Cloud Sandboxing. **What do you dislike about Zscaler Internet Access?** Not a major flaw - but we noticed that switching between multiple VPN networks can be cumbersome while Zscaler internet access is enabled. Custom applications using custom encryption might fail to work unless exceptions/exclusions are configured. Pricing is premium! **What problems is Zscaler Internet Access solving and how is that benefiting you?** Primary benefit (especially for a large enterprises) is the zero-trust security architecture - with increase in number of employees working on-the-go, and with the advent of AI enabled threats, it is highly essential to ensure that the internet security is in trusted hands. ### 2. "Seamless Zero Trust Security with Exceptional Cloud Scale and Speed" **Rating:** 4.5/5.0 stars **Reviewed by:** jasjit s. | Technical Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is its true Zero Trust, cloud-native architecture. Unlike traditional hub-and-spoke VPNs or appliance-heavy setups, ZIA provides seamless, high-speed inspection of SSL/TLS traffic without creating network bottlenecks. The inline threat prevention—combining Cloud Firewall, Sandboxing, and DLP—ensures robust protection for users regardless of whether they are working on-premises or remotely. Additionally, the fast peering connections mean end users experience minimal latency while maintaining strict corporate security controls **What do you dislike about Zscaler Internet Access?** Initial Policy Configuration & Fine-Tuning Complexity: Setting up SSL/TLS inspection rules and bypass lists requires careful initial tuning. Overly aggressive SSL decryption can occasionally break legacy client applications or specific developer toolchains (like custom CLI environments or local package managers), requiring explicit bypass rules. Additionally, troubleshooting false positives or blocked traffic sometimes requires navigating multiple logs (NSS/Log Streaming) across different administrative dashboards, which carries a bit of a learning curve **What problems is Zscaler Internet Access solving and how is that benefiting you?** The Problem: Traditional enterprise networks route all branch office and remote worker traffic through a central corporate data center (hairpinning) to run it through physical firewalls and security appliances. This creates massive latency, slow browsing, and bandwidth congestion. How ZIA Solves It: ZIA acts as a cloud-native Security Service Edge (SSE) platform, allowing users to connect directly to the internet and SaaS apps securely through local cloud enforcement nodes without hairpinning. The Benefit: Drastically lower latency, faster web and SaaS performance, and eliminated data center bandwidth costs. ### 3. Zscaler: A Practical Zero Trust Approach to Internet Access **Rating:** 4.5/5.0 stars **Reviewed by:** Naushad T. | Lead Technical Specialist - EDR, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** I’ve been using Zscaler Internet Access in our environment, and what stands out most is how seamlessly it secures internet traffic without relying on traditional perimeter-based security. Its biggest strengths are the robust web filtering, SSL inspection, malware protection, and granular policy controls. It also delivers excellent visibility into internet usage, which makes it easier to spot risky applications and consistently enforce security policies across the organization. **What do you dislike about Zscaler Internet Access?** The policy configuration can feel overwhelming during the initial implementation due to the sheer number of available settings. When troubleshooting user-specific access issues, I sometimes have to review multiple logs and policies, which can add time and make it harder to pinpoint the root cause. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The reporting and logging capabilities are detailed enough to support security investigations, yet they’re still easy to navigate for day-to-day administration. We also get much better visibility into web traffic and cloud application usage, which makes it easier to investigate security incidents and stay on top of compliance. Overall, Zscaler Internet Access has strengthened our security posture while simplifying management and supporting our modern hybrid workforce. ### 4. Seamless, Scalable Cloud Security Without Hardware Hassles **Rating:** 4.5/5.0 stars **Reviewed by:** Kalyan M. | Endpoint SME, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** The best part about Zscaler Internet Access is the elimination of hardware appliances. Because it is a completely cloud-delivered service, it scales effortlessly as our company grows. The deployment was seamless, and it has significantly reduced the time our IT team spends on maintenance, updates, and troubleshooting. **What do you dislike about Zscaler Internet Access?** The strictness of the default security filters often leads to a high volume of false positives, occasionally blocking legitimate business websites or developer tools. Requesting and implementing exclusions or bypasses can take too long, which temporarily disrupts employee workflow and creates an influx of support tickets for our helpdesk. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler directly addresses the threat of data exfiltration and advanced malware hidden within encrypted web traffic. It benefits our organization by performing full SSL inspection at scale, catching threats before they hit end-user devices. This proactive defense lowers our risk of a breach and minimizes the time our security team spends on incident response. ### 5. Cloud-Native Secure Web Gateway for Safe Internet and SaaS Access **Rating:** 5.0/5.0 stars **Reviewed by:** Raisa F. | Payout Support , Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Zscaler Internet Access?** ZIA is Zscaler’s cloud-native Secure Web Gateway for secure internet and SaaS access. Users connect directly to apps through the cloud with identity- and policy-based access, and overall it provides fast, reliable access. What I like most is the threat protection, the strong security without added complexity, and the ease of deployment. **What do you dislike about Zscaler Internet Access?** I occasionally run into latency issues during peak usage. Some users also report low internet speeds and certain sites not opening at all. Even when a site is whitelisted, it sometimes still doesn’t work as expected. When that happens, the error message is usually just “blocked by Zscaler,” without any additional detail to explain what’s being blocked or why. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It’s best for working from anywhere—I get the same fast and secure internet access wherever I am. It handles authentication and security automatically, so I don’t need to open or manage things manually, because Zscaler takes care of it for me. ### 6. ZIA Ends Trombone Routing with Cloud-Native Secure Web Inspection **Rating:** 4.5/5.0 stars **Reviewed by:** Aswindev P. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2026 **What do you like best about Zscaler Internet Access?** If you ask me to pinpoint the absolute best thing about Zscaler Internet Access (ZIA), it is that it finally killed the "trombone routing" nightmare. For years, we forced remote users and branch offices to route all their web traffic back over expensive MPLS lines or VPNs to a centralized data center just so our physical firewalls could inspect it. ZIA flips this model: it acts as a cloud-native secure web gateway directly at the edge, allowing a user in a coffee shop to connect straight to the internet or their SaaS apps while still getting enterprise-grade inspection. ​Here are the major upsides I rely on in the field: ​Unlimited SSL Inspection: The vast majority of web traffic is encrypted today. If you try to do deep SSL/TLS inspection on a traditional hardware firewall, the CPU will choke. Zscaler’s cloud architecture handles full inline decryption at a massive scale without creating a bottleneck, exposing the malware and data leaks hiding in encrypted traffic. ​Massive Appliance Consolidation: ZIA allows us to walk into a data center and rip out racks of legacy hardware. We consolidate standalone Secure Web Gateways (SWG), Cloud Access Security Brokers (CASB), Data Loss Prevention (DLP) engines, and malware sandboxes into a single, unified cloud platform. ​AI-Driven "Patient Zero" Protection: Because Zscaler sits between millions of enterprise users and the internet, their global threat intelligence is unmatched. They process over 500 trillion daily threat signals. If their AI-powered sandbox detects a zero-day ransomware payload hitting a machine in Tokyo, that file signature is blocked for every Zscaler customer globally within seconds. ​The biggest upside, It transforms outbound web security from a localized hardware bottleneck into a seamless, invisible layer that actually improves the end-user's digital experience by cutting out the middleman. **What do you dislike about Zscaler Internet Access?** The unvarnished reality of Zscaler Internet Access (ZIA) is that while it is an incredibly powerful security engine, its fundamental architecture forcing all outbound traffic through a third-party cloud proxy for deep inspection introduces massive operational friction. When you deploy ZIA, you are inherently trading network simplicity for security visibility. ​1. The Physics of the "Middle Hop" Latency ​It is an unavoidable physics problem: every outbound web request your users make must travel from their device, to a Zscaler Enforcement Node (ZEN), get decrypted and inspected, and then travel to the final destination. ​Even with Zscaler's massive global footprint, this round-trip inherently adds latency typically 10 to 50 milliseconds, and noticeably worse if the user is located far from a major Point of Presence (PoP). The most common complaint you will field from the business is that "the internet feels slow," and your IT desk will spend an inordinate amount of time trying to explain that the sluggishness is the security tool operating exactly as designed. ​2. The SSL Inspection and PAC File Burden ​To get value out of ZIA's Data Loss Prevention (DLP) and advanced malware sandboxing, you must enable full inline SSL/TLS inspection. This breaks things constantly. ​Any application utilizing certificate pinning, non-standard web protocols, or custom developer scripts will outright fail because the application will reject Zscaler's man-in-the-middle certificate. To fix this, your network engineers have to meticulously maintain bypass lists. In complex "no-default route" environments, this means managing massive, fragile Proxy Auto-Configuration (PAC) files. If a PAC file fails to load correctly when a user moves off the corporate network, their internet access completely breaks. ​3. Heavy Endpoint DLP Footprint ​While Zscaler is "cloud-native," protecting data effectively often requires the Zscaler Client Connector (ZCC) to run the endpoint DLP module. This agent can be surprisingly heavy. In the field, it is notorious for causing memory leaks, pinning CPU usage to 100%, and causing bizarre application conflicts (like DLL issues in Microsoft Excel). Furthermore, ZIA's DLP is strictly focused on data in transit; it lacks a dedicated endpoint agent for scanning offline data-at-rest or local USB file transfers, leaving a blind spot you usually have to fill with a secondary tool. ​4. Admin Console Sluggishness ​For a premium enterprise product, the administrative interface can be remarkably slow and disjointed. It is a frequent complaint among security operators that the admin console can take minutes to load certain policy pages or run complex traffic reports. When you are actively trying to troubleshoot a dropped connection or tune a highly complex Data Loss Prevention rule to stop false positives, sitting and waiting for the UI to render is deeply frustrating. ​5. Licensing Complexity and Renewal Shock ​Zscaler does not publish a clean, flat pricing model; everything is modular. A massive pain point for IT leadership is the "tier jump." You might deploy on a standard "Business" tier, only to realize six months later that your architecture requires specific advanced SSL inspection or DLP features locked behind the "Transformation" tier. Because of this modular structure, organizations frequently face jarring 35%+ price hikes during contract renewals. ​Ultimately, ZIA is highly effective at stopping threats, but keeping it running smoothly requires a dedicated engineering team just to tune the exceptions, manage the proxy configurations, and field the helpdesk tickets it generates. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The fundamental problem Zscaler Internet Access solves is the collapse of the legacy hub-and-spoke network under the weight of modern cloud adoption. Historically, organizations forced every remote user and branch office to route their internet traffic back through expensive MPLS lines to a central data center just so a physical firewall could inspect it. With the shift to SaaS and highly distributed workforces, this created a massive, expensive chokepoint. ​When architecting cloud security transformations for large enterprise clients at KPMG India, I rely on ZIA to completely decentralize that routing. Instead of backhauling traffic, ZIA allows me to push the secure web gateway directly to the cloud edge. ​This solves three massive operational headaches and delivers immediate architectural benefits: ​1. Eliminating the SSL Decryption Bottleneck ​Over 90% of modern web traffic is encrypted, and threat actors actively use SSL/TLS to hide malware or exfiltrate data. Legacy physical firewalls simply lack the CPU power to decrypt and inspect this volume of traffic at scale without choking the network. ZIA solves this by offloading the compute-heavy decryption to the Zscaler cloud. The benefit is total visibility; we can finally inspect every packet without bringing the business to a crawl. I frequently tightly integrate this visibility with endpoint platforms like Tanium and Microsoft Defender to ensure we have a unified, automated view of threats from the cloud edge straight down to the OS kernel. ​2. Eradicating "Tool Sprawl" and Hardware Refresh Cycles ​Before ZIA, securing outbound web traffic meant daisy-chaining physical web proxies, data loss prevention (DLP) servers, and dedicated malware sandboxes in a data center rack. ZIA collapses all of those disparate point products into a single cloud-delivered platform. The benefit here is operational velocity and cost reduction. I can walk into a client's environment, rip out aging racks of legacy hardware proxies, and eliminate their associated maintenance contracts and hardware refresh cycles entirely. ​3. Standardizing Global Security Posture ​A major problem in decentralized organizations is that a user sitting in a heavily fortified corporate office typically has much tighter security controls than a remote user working from a coffee shop. ZIA standardizes this. Because the security policy is enforced in the cloud and follows the user's lightweight agent, I can guarantee that an engineer accessing AWS or Azure management consoles is subjected to the exact same strict DLP and advanced threat protection policies regardless of where they are physically located. ​Ultimately, ZIA solves the friction between security and user experience. It allows me to build architectures that are aggressively secure without forcing the business to suffer through legacy, proxy-induced latency. ### 7. Secure, Fast Internet Access with Centralized Policy Control **Rating:** 5.0/5.0 stars **Reviewed by:** Subhashree S. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is its ability to provide secure and fast internet access while protecting users from web-based threats. The web filtering, cloud firewall, malware protection, and SSL inspection features help maintain a strong security posture without significantly impacting user experience. I also like the centralized policy management, which makes it easy to enforce consistent internet security across the organization. **What do you dislike about Zscaler Internet Access?** The initial setup and policy configuration can be complex, especially for organisations with large or hybrid environments. Troubleshooting blocked applications or websites may also require careful policy tuning, and there can be occasional latency depending on the user's location or network conditions. Additionally, the licensing cost may be a consideration for smaller organisations. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps secure internet traffic by protecting users from malware, phishing, and other web-based threats while enabling secure access from any location. It has reduced our reliance on traditional VPNs for internet access, improved visibility into user activity, and simplified policy management. This has strengthened our overall security posture while allowing employees to work securely and efficiently from anywhere. ### 8. Reliable VPN Connectivity with secure access to my work applications **Rating:** 4.5/5.0 stars **Reviewed by:** Chetan M. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler for secure VPN connectivity to access my company network and work applications. The UI is simple, and it’s easy to check whether I’m connected. It usually runs quietly in the background without interrupting my work, and the connection is reliable with good performance. It also works well with the applications I use every day. Automatic security checks and intelligent access controls help protect my connection without requiring extra steps from me. Overall, it makes my remote work easier, improves productivity, and provides good value for secure access. Setup and onboarding are straightforward. **What do you dislike about Zscaler Internet Access?** Sometimes Zscaler takes a little longer to connect or reconnect when I’m switching networks. When there’s a connection issue, the error messages aren’t very clear, so it can be difficult to know whether the problem is with Zscaler, my internet, or the company network. It would help if it provided better connection details and simpler troubleshooting steps. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler solves the problem of securely connecting to my company network and work applications. Since I work remotely, it provides reliable VPN connectivity, protects internet traffic, and applies security checks automatically in the background. This allows me to access the tools I need from different locations without a complicated setup. It saves time, reduces connection issues, and helps me stay productive while keeping my company data secure. ### 9. Trusted cloud security solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav S. | Associate infrastructure Support engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is its cloud-native, Zero Trust approach to securing internet access. It provides secure, policy-based access from any location without relying on traditional VPNs. Features like URL filtering, SSL inspection, cloud firewall, and centralized policy management improve security, simplify administration, and enhance visibility while delivering a seamless user experience. **What do you dislike about Zscaler Internet Access?** One drawback of Zscaler Internet Access is that troubleshooting can be challenging because traffic is inspected and routed through the cloud, making it harder to quickly identify the root cause of connectivity issues. SSL inspection may also cause compatibility issues with some applications if not configured properly. Additionally, creating and managing complex policies requires a good understanding of the platform, and policy changes can sometimes take time to validate and test. Overall, these are manageable with proper planning and administration. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the challenge of securing internet access for users regardless of their location. It replaces traditional perimeter-based security with a Zero Trust model, protecting users from malware, phishing, and unauthorized access while enforcing consistent security policies. For me, it simplifies security management, improves visibility into internet traffic, reduces reliance on VPNs, and helps resolve issues faster through centralized monitoring and detailed logs. ### 10. Fast, Frictionless Direct-to-CloThe Ultimate Cure for Legacy VPN Latency **Rating:** 4.0/5.0 stars **Reviewed by:** Manan S. | Devops Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access (ZIA) is how it delivers exceptional performance through fast, direct-to-cloud connectivity and seamless SSL decryption, all while remaining virtually invisible to employees via a lightweight, frictionless end-user UI/UX. The platform features robust, ecosystem-wide integrations with our existing IdP and EDR tools (such as Okta and CrowdStrike), allowing us to seamlessly leverage ZIA's advanced AI and threat intelligence for proactive zero-day sandboxing and automated data protection. While the initial onboarding and support phase requires strategic planning to transition away from legacy routing, ZIA's premium pricing ultimately delivers a massive ROI by completely consolidating our security stack, eliminating costly hardware maintenance, and drastically reducing administrative overhead. **What do you dislike about Zscaler Internet Access?** What I dislike most about Zscaler Internet Access (ZIA) is the steep learning curve and fragmented nature of the admin UI/UX, which makes complex policy management cumbersome. While its security capabilities are strong, the deep SSL inspection frequently breaks proprietary or legacy applications, requiring tedious configuration bypasses that impact operational performance. Additionally, the initial onboarding is highly complex, and standard customer support can be slow to resolve intricate routing issues. Finally, ZIA sits at a very premium pricing point; the licensing feels rigid, and advanced AI and threat intelligence modules require expensive add-on tiers, making the total cost of ownership quite high." **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the core problems of legacy VPN latency and physical hardware sprawl by moving enterprise security entirely to a cloud-native edge. Instead of backhauling traffic through a traditional data center, ZIA routes our hybrid workforce directly and securely to the internet and SaaS apps. This benefits our organization by eliminating expensive appliance maintenance and drastically reducing IT administrative overhead through tool consolidation. Most importantly, its ability to perform 100% SSL decryption and AI-driven threat inspection at scale ensures we block zero-day attacks and prevent sensitive data leaks via shadow IT, all without sacrificing network performance for our end users. ### 11. Trusted Internet Security for our organization **Rating:** 4.5/5.0 stars **Reviewed by:** Brajesh G. | Senior Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** The best thing about Zscaler Internet Access is that it provides secure internet access from anywhere. It helps protect users from malicious websites and other cyber threats without disrupting their work. It’s also easy to manage, and it helps keep the organization’s data safe. **What do you dislike about Zscaler Internet Access?** Sometimes troubleshooting takes longer because everything has to go through the cloud. The initial setup and policy configuration can also feel a bit complex, especially for new users who are just getting started. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps protect our users from unsafe websites, malware, and phishing attacks. It provides secure internet access whether employees are working in the office or remotely, which strengthens our overall security and reduces the risk of cyber threats. ### 12. Strong Zero Trust Cloud Security, but Policy Setup Can Be Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Vijya L. | Digital specialist enginner, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Zscaler Internet Access?** Cloud native architecture and zero trust security No meed to deploy or maintain on premises web security User recieve same security whether working from home or office **What do you dislike about Zscaler Internet Access?** The large number of security policies can make initial setup and troubleshooting challenging. Some applications that use certificate pinning or custom encryption may not work correctly until exclusions are configured. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the challenge of securely connecting users to the internet without relying on traditional network perimeters or VPN-based architectures. With more employees working remotely and using SaaS applications, traditional firewalls become difficult to scale and manage. ZIA provides cloud-delivered security by inspecting all internet traffic, blocking malware, phishing, and malicious websites, while enforcing consistent security policies regardless of a user’s location. ### 13. Secures Our Remote Workforce Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Nunna H. | Associate Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** I like how Zscaler Internet Access provides secure internet access from anywhere without compromising user experience. Its threat protection is crucial for blocking phishing attempts, malware, and suspicious websites before they impact users. I also appreciate the good visibility into internet traffic and the smoother experience for remote users. The platform's scalability and straightforward initial setup, especially with proper planning and documentation, stand out. Overall, it has significantly improved our security and visibility while providing a seamless experience for end users in our large enterprise. **What do you dislike about Zscaler Internet Access?** Zscaler Internet Access works well overall, but troubleshooting connectivity or policy-related issues can sometimes be time-consuming. One improvement I'd suggest is more detailed, user-friendly troubleshooting insights that clearly explain why a connection or policy is being blocked. Having faster log correlation and guided diagnostics would help administrators identify and resolve issues more efficiently. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for secure internet access anywhere, protecting against phishing and malware. It blocks malicious sites, enforces policies, and provides traffic visibility without compromising user experience. ### 14. Great Security Layer and VPN for Easy Access Management **Rating:** 4.0/5.0 stars **Reviewed by:** Adam E. | Solutions Integration Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2026 **What do you like best about Zscaler Internet Access?** I like that it provides a great security layer for all the company's resources. It has a great VPN and allows for easy provision of access to company resources. I like the ability to manage access and authenticate. **What do you dislike about Zscaler Internet Access?** It is sometimes very buggy, I will find that the service disconnected and I can't access my resources. I have to refresh it multiple times and it takes a lot of time out of my day sometimes to debug it. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows us to keep our resources and application access secure, we can provision access as needed to employees or other members. It is a big security and access tool for our organization. ### 15. Dependable, Set-and-Forget Protection Wherever You Work **Rating:** 4.0/5.0 stars **Reviewed by:** Andres S. | Programmatic Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** What I like most about Zscaler Internet Access is how little I have to think about it once it's up and running. That's probably the biggest compliment I can give any security product. It quietly does its job in the background without constantly getting in the way, which makes day-to-day work a lot less frustrating. I also appreciate that it gives me confidence when working from different locations or on different networks. Instead of wondering whether I'm exposed on public Wi-Fi or dealing with complicated VPN routines, it just feels like there's a consistent layer of protection wherever I am. It's one of those tools that doesn't try to impress you with flashy features—it earns points by being dependable, and that's something I value more than anything. **What do you dislike about Zscaler Internet Access?** If I had to pick a downside, it's that when something goes wrong, it can take a while to figure out where the issue actually is. Sometimes it's not immediately obvious whether it's Zscaler, the network, or the application itself, which can turn what should be a quick fix into a bit of a detective job. I also feel like some settings and policies aren't always as intuitive as they could be. Once you get used to the platform it makes more sense, but there is definitely a learning curve. Every now and then you'll run into a situation where you have to dig through documentation or experiment a little before finding the answer, and that can be frustrating when you're just trying to get back to work. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the problem of securely accessing the internet without relying on a traditional VPN for everything. As an end user, it gives me confidence that my web traffic is being inspected and protected, whether I'm working from the office, at home, or on public Wi-Fi. I don't have to constantly think about security because it's built into my everyday browsing experience. It has also helped reduce the number of risky websites and malicious downloads that could disrupt my work. From my perspective, everything feels more consistent—I can access the tools I need while knowing there's another layer of protection running in the background. That peace of mind lets me focus on my actual job instead of worrying about whether the network I'm connected to is safe. ### 16. Solid cloud security replacement for legacy firewalls but onboarding needs work **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed E. | Sr. Process Specialist, MS, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** The cloud-native architecture eliminates the need for on-premise hardware, which reduced our deployment time from weeks to hours. The SSL inspection capability catches threats in encrypted traffic without noticeable latency — our page load times stayed consistent even after enabling full inspection. The centralized admin portal lets me apply granular URL filtering and bandwidth policies across all locations in a single policy push, saving roughly 2-3 hours per week compared to managing individual firewalls. An unexpected benefit: the real-time logging and dashboard gave our team visibility into shadow IT apps we didn't know employees were using, which helped us proactively address data leakage risks. **What do you dislike about Zscaler Internet Access?** Honestly, the certificate rollout for BYOD devices was a pain. Getting root certs pushed to unmanaged endpoints took way more workarounds than it should have and added about a week to our go live. Troubleshooting is another sore spot. When something breaks, the logs don't make it easy to figure out if it's a policy conflict, a PAC file issue, or a tunnel timeout. More often than not, I end up raising a support ticket just to isolate the problem. The admin console also gets noticeably slow when you're working with large rule sets or pulling reports older than 30 days. And pricing? Good luck figuring out your per user cost across ZIA, ZPA, and ZDX without going back and forth with the sales team. A self service calculator would go a long way. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before Zscaler, we were juggling multiple on prem appliances across locations just to enforce basic web security. Every time someone worked remotely, we had to backhaul their traffic through the VPN to the data center, which killed performance and frustrated users. ZIA basically removed that bottleneck. Now traffic goes directly to the internet through Zscaler's cloud, and policies still apply no matter where someone is sitting. That alone cut our VPN complaints by more than half. It also solved our visibility problem. We had no real way to see what SaaS apps people were using or how much bandwidth they were eating up. The real time dashboards gave us that picture without needing to deploy extra monitoring tools. We caught a few unsanctioned file sharing apps early on that could have been a data loss risk. The other big win is consistency. One policy set, applied everywhere, updated once. No more patching firewalls at each branch or worrying about config drift between sites. ### 17. Easy to Use, Seamless Integrations with Zscaler **Rating:** 4.0/5.0 stars **Reviewed by:** Thathvesh J. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is very easy to access and use on a regular basis. Integrations with the system is also very seamless and easy flowing. Problems come with connections sometime, but apart from that, it is a really good tool. **What do you dislike about Zscaler Internet Access?** Connection disruptions frequently at the start of the system is where I face major problems. It also hampers my productivity since I am not able to connect to the internet when I should be. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Using the company provided network and also ensuring that I do not visit any pirated sites, which might lead to hacking of any sort. Good firewall is being established and Zscaler is doing a good job with that. ### 18. Simplifies Security Management, Robust Yet Needs Better Troubleshooting **Rating:** 4.5/5.0 stars **Reviewed by:** Josiah G. | Incident Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access to secure our users to the internet and protect them against malicious websites, improving visibility into internet activity. I like that it helps us protect users from phishing, malware, and unsafe websites without relying on traditional security appliances. Zscaler simplifies secure access for our remote users, which is particularly useful with work-at-home setups. What I like about Zscaler is how easy it is to manage, how it consistently protects users wherever they work, and its scalability. The centralized management makes it simple to apply and update security policies across all users, reducing administrative effort and helping maintain a consistent security posture. The initial setup was straightforward, and although configuring policies took some planning, overall, the implementation was smooth. I also appreciate that it provides strong security and is easy to manage. **What do you dislike about Zscaler Internet Access?** I find the troubleshooting experience could be improved because it takes time to identify the cause of blocked traffic. I feel logs can be overwhelming for new admins. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure users against phishing, malware, and unsafe websites, enhancing security without traditional appliances. It simplifies secure access for remote users and helps us maintain a consistent security posture with centralized management, reducing administrative effort. ### 19. Zscaler Internet Access Delivers Strong Cloud Security and Easy Centralized Management **Rating:** 5.0/5.0 stars **Reviewed by:** Megha C. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is its cloud-based security, which allows users to securely access the internet from anywhere without relying on a traditional VPN. It provides strong web filtering, malware protection, SSL inspection, and data loss prevention while maintaining good performance. It is also easy to manage through a centralized dashboard and helps enforce consistent security policies for all users. **What do you dislike about Zscaler Internet Access?** Sometimes policy configuration and troubleshooting can be complex, especially for new users. SSL inspection may occasionally cause compatibility issues with certain applications or websites, and troubleshooting blocked traffic can take time. The licensing cost can also be high for some organizations. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps secure internet access for users working from any location without relying on a traditional VPN. It protects against malware, phishing, and malicious websites, enforces web security policies, and provides secure access to cloud applications. This improves security, reduces the risk of cyber threats, and allows users to work remotely with a consistent and secure experience. ### 20. Friendly, Complete Tool for Harmonized Firewall & Proxy Management **Rating:** 4.0/5.0 stars **Reviewed by:** Renzo C. | SAP Global Automation Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Its good and friendly, a very complete tool for the users. Manages firewalls and proxies in a very harmonized way. Provides user SSO identifications, that is a very good plus **What do you dislike about Zscaler Internet Access?** Sometimes proxies are not so clear, so when it comes to new systems, you need to bypass their proxy with a specific configuration. That can block or slow down some user processes. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows the use of a Global VPN without having to sign in to a separate service, which helps improve PC security for all users across a global company. It also supports early authentication, so certain services can be brought into the VPN before sign-in. ### 21. Cloud-Native Security and Seamless, Scalable Web Access Without VPNs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access's cloud-native security and safe web access without the need for conventional VPNs are what I find most appealing. It maintains a flawless user experience while offering reliable defense against viruses, online dangers, and illegal access. Users can be easily secured no matter where they are because to the scalability and centralized policy management. **What do you dislike about Zscaler Internet Access?** The complexity of policy configuration and troubleshooting, particularly in big contexts, is a disadvantage of Zscaler Internet Access. Traffic inspection can occasionally cause a small amount of latency, and a thorough log examination may be necessary to identify access problems. Additionally, the reporting interface could be easier to use for routine administrative tasks. **What problems is Zscaler Internet Access solving and how is that benefiting you?** By offering cloud-based secure online gateway, threat protection, and zero trust access, Zscaler Internet Access addresses the problem of protecting customers' internet access regardless of their location. It helps me by providing safe access to the internet and business apps, lowering the possibility of cyberattacks, removing the need for conventional VPNs in many situations, and guaranteeing a reliable, secure experience whether I'm working remotely or from the office. ### 22. Revolutionized Secure Internet Access with Cloud Scalability **Rating:** 4.0/5.0 stars **Reviewed by:** Priyam P. | Security Analysist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Zscaler Internet Access?** I really like Zscaler Internet Access's cloud-native scalability, which means we don't need to worry about capacity planning or hardware refresh cycles; everything scales up on Zscaler's end. The global presence of data centers ensures low-latency access no matter where our users connect from. Having a unified console is fantastic because it centralizes policy management across web, cloud app, and threat protection, eliminating the need to manage multiple tools. The strong threat intelligence is great; the real-time updates in the cloud mean a threat detected for one customer can help protect others. I appreciate the seamless user experience, where security operates quietly in the background without noticeable slowdowns, which is a big improvement over clunky VPN clients. Lastly, the granular policy control is incredibly useful, allowing different rules for different user groups rather than a one-size-fits-all approach. **What do you dislike about Zscaler Internet Access?** I find troubleshooting complex because when issues arise, it's tough to determine if it's the Zscaler Internet Access policy, SSL inspection, or the app itself causing the problem. I experience SSL inspection breakage with apps that use certificate pinning, which requires ongoing manual bypass rule maintenance. The learning curve for admins is steep because the policy engine's flexibility can lead to rule conflicts, and tuning takes time. I also feel that the cost at scale can be high due to the licensing structure, which isn't always clearly presented upfront. The documentation and support sometimes don't keep up with new features, leading to slow ticket resolution for unusual issues. Lastly, I find the onboarding process can be more challenging than anticipated, particularly with PAC file and agent deployment in large fleets. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic with zero-trust policies, cut latency, ensure consistent policy enforcement, reduce hardware dependency, and gain visibility into unsanctioned app usage. ### 23. Excellent Cloud-Delivered VPN for Zero Trust and Hybrid Work Security **Rating:** 5.0/5.0 stars **Reviewed by:** IMTHIYAZ K. | Channel Manager, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access is Zscaler's cloud-delivered Secure Web Gateway and Secure Service Edge solution that secures users internet traffics. It is used by enterprises adopting Zero Trust security and hybrid work models its an excellent VPN to secure the data from hackers **What do you dislike about Zscaler Internet Access?** When applications stop working due to security policies or SSL inspection, identifying the exact cause can be difficult. Costs can increase significantly for large deployments, its an disadvantage that its powerful security comes with higher complexity, potential latency from traffic inspection, and premium licensing costs. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet access remains one of the best Secure Web Gateway and SSE products in 2026. While deployment complexity and licensing costs may be concerns ### 24. Strong Zero Trust Security and Visibility at Enterprise Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Vytas J. | Field CTO – Cybersecurity , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler has been one of the strongest security platforms we've evaluated for Zero Trust Network Access and secure web access, with mature cloud-native architecture and strong performance at enterprise scale. Deployment and policy tuning can take time in complex environments, but once optimized it provides excellent visibility, security, and user experience. **What do you dislike about Zscaler Internet Access?** Initial policy creation and exception tuning can be time-consuming, especially in large enterprises with legacy applications. Troubleshooting can also be challenging because traffic flows through multiple cloud components, requiring teams to understand Zscaler's architecture and logs. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps enforce Zero Trust access by securing users' internet traffic, blocking threats, and applying consistent security policies regardless of where employees work. This has reduced our reliance on traditional VPNs and on-premises security appliances while improving visibility, simplifying policy management, and providing a better experience for remote and hybrid users. ### 25. Centralized Cloud Management That Simplifies Day-to-Day Administration **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd T. | IT Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Zscaler Internet Access?** However, the best thing about it is the centralized cloud management. It eliminates the need to maintain and scale any on-premises security appliances. Having everything managed globally through a single console is extremely efficient and makes day-to-day administration much simpler. **What do you dislike about Zscaler Internet Access?** At times, troubleshooting can be challenging because the logging process isn’t always instantaneous. For example, if a user gets blocked from accessing a site, having to wait for the traffic logs to appear on the dashboard to understand why the user was blocked can take a while. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Problem: The cost of managing on-site firewalls and web proxies across multiple office locations was high, and it also led to fragmented security policies. Benefit: After implementing web security in the cloud, there is no longer a need to purchase, deploy, and maintain hardware infrastructure. As a result, no matter which office location is being used, users consistently get the same level of security and the same web filtering. ### 26. ZIA delivers secure connectivity backed with zero trust, great user experience and lower TCO **Rating:** 4.5/5.0 stars **Reviewed by:** Udit C. | Associate Director, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet access has replaced legacy network security solutions and traditional VPN gateways with zero trust that offers secure connectvity and an elevated user experience. It has a great UI/UX coupled with great performance. This has also brought down the Total Cost of Ownership for secure remote connectivity backed with top notch AI enabled security and intelligence. **What do you dislike about Zscaler Internet Access?** There are issues related to performance latency and routing inefficiencies and sometimes users do face slower browsing speeds. Also, there are complexities around intial implementation / configuration. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It has reduced total cost of ownership of secure remote access by replacing edge security hardware across multiple branch offices. Also, it has improved security posture via AI-powered sandboxing, URL filtering, and data loss prevention inline to block malware and prevent data leaks Also, it encrypts all SSL & TLS traffic. ### 27. Powerful Cloud Security and Flexible Access, but Deployment Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** John S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is the world's largest cloud security platform so the support is there. Users and applications can be connected from any location and network based on an access policy determined by your org. **What do you dislike about Zscaler Internet Access?** Zscaler, if not properly deployed from the outset, can cause some headaches for your users. Often times you will need to repair and restart the app. The interruptions can be time consuming. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler is built to comply with more standard securtiy policies needed for global business and is and easy tool if deployed properly. It is also a cost effective solution for a Gzero environment, ### 28. Centralized console and accurate reports for secure web filtering **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Internet Access?** Centralized console that allows you to manage all sites and create accurate reports on navigation. It allows you to block sites and offers precise and secure web application filtering. **What do you dislike about Zscaler Internet Access?** The implementation is cumbersome and quite complicated. Creating the rules also requires good experience and is not at all simple. Furthermore, the rules for setting up on clients are not explained clearly. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I appreciate the centralization of the proxy and control from a Zero Trust perspective. The high number of data centers ensures meticulous coverage of different areas of the world, with fast data exchange and continuous monitoring. ### 29. Robust Security with Some Whitelisting Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle.Bravo@allmar.com B. | ServiceDesk Analyst / IT Infra, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2026 **What do you like best about Zscaler Internet Access?** I find Zscaler Internet Access pretty solid with its SSL inspection, which allows me to see what's actually going in and out of traffic without having to set up my own infrastructure from scratch. It's really nice and flexible in terms of policy. I can give direct access per user, group, or device. Allowing ports for specific users or devices is a big thing, especially since many threat actors manipulate and abuse open ports. With Zscaler Internet Access, I can control services and ports as well as the destination and source. The ZIA portal took some time to get used to, but once I found where everything is, it's not bad at all. I appreciate how user-friendly it is and how security and connectivity are more convenient—I don’t need to open things manually as Zscaler will do it for me. Plus, authentication plays a huge role. The initial setup was pretty easy, and I appreciate that Zscaler assigns a representative to help configure it until it's deployed to everyone. **What do you dislike about Zscaler Internet Access?** The whitelisting feature can be confusing and sometimes even if something is whitelisted, it may still not work properly. Also, when something is blocked, the error message is often unclear, only showing 'blocked by Zscaler,' which isn't very helpful. Another issue is that even after whitelisting with SSL Inspection, access might not be granted unless it is whitelisted in another way, such as Cloud apps. Lastly, there could be improvement in rule naming under URL categories, and it would be useful if whitelisting could be made temporary, like just for a few hours. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for monitoring and controlling internet security. It provides a solid SSL inspection, flexible policies, and control over ports, protecting us from threats. The user-friendly setup and automatic actions enhance security and connectivity without extra infrastructure. ### 30. Easy UI and Great Coverage, But Frequent Disconnects Hurt Productivity **Rating:** 3.5/5.0 stars **Reviewed by:** Mugundhan V. | senior sales associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Its good in most cases helping me to access my internet in every place with the unified easy UI and supporting access points in all possible locations and also the performance is better with this pricing **What do you dislike about Zscaler Internet Access?** it gets disconnected in most of the cases and restart it then only it becomes working even with the integrated devices it also load often sometime it affects the productivity **What problems is Zscaler Internet Access solving and how is that benefiting you?** it solves the network connecting problem within the premise and with the allowed network and to access sites and find vulnerable sites support is also descent ### 31. Easy Zscaler Deployment at Scale with Fast Onboarding and Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tirth G. | Senior Product Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is easy to use, configure & deploy across 1000+ machines. It helped us to block specific websites, specific category of content on remote & employee laptops. The onboarding was simple, super easy & very fast. We quickly scaled to all our employees & contractual machines. ROI is decent, gets cheaper as number of machines covered increases but found value from Zscaler. On performance, no major issues were highlighted, but the support was quick from their side. **What do you dislike about Zscaler Internet Access?** It doesn't easily integrate with our existing device management software. Also, pricing was high initially when we started with less number of machines. **What problems is Zscaler Internet Access solving and how is that benefiting you?** We used Zscaler to monitor & control employee machines remotely - allowing specific content, blocking specific content & also push updates remotely. For the use case, Zscaler handled it smoothly. ### 32. Secure Access with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Deepak S. | Cloud Support Engineer(AWS,Azure), Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** I mostly like Zscaler Internet Access for its secure internet access, cloud architecture, web filter, and its ability to block phishing attacks. The web filtering capabilities allow us to enforce corporate internet usage policies, while the cloud-based architecture simplifies administration, improves availability, and can be used on a large number of devices and users. Also, the installation process was easy and quick, taking only 2-3 minutes. **What do you dislike about Zscaler Internet Access?** I find that my devices sometimes work slow, especially on older systems, which can be a bit frustrating. I also experience temporary access issues during policy changes that need adjustments, which can be inconvenient. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for secure internet access and URL filtering on 10,000 devices. It reduces VPN traffic and enforces internet policies, while its cloud architecture simplifies management. ### 33. Very Strong Security and an Easy On/Off User Experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal D. | Senior Software Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** very strong security with SSL inspection, sandboxing, DNS security & threat protection Great user experience to turn on & off. Support hybrid workforce. Hard to breach/bypass the security. **What do you dislike about Zscaler Internet Access?** Damn Secure, do not allow to download or access any site that are restricted. Dependency on Internet connectivity & Zscaler cloud. It's advance feature is expensive. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Improved security by protecting users from malware, phishing, ransomware, and other web-based threats. Better user experience. Support for remote & hybrid work. simplified & all in one package for security. It enforces extra layer of security. ### 34. Secure, Fast, and Easy to Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Sakshi D. | Infosec Associate , Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Zscaler Internet Access?** I appreciate the strong security of Zscaler Internet Access, providing me secure web gateway access without a traditional and slow VPN. The fast cloud access and easy management make it much more efficient. It improves productivity with secure internet access and simple policy management. I also found the setup and deployment easy with minimal effort. Additionally, the service's reliable performance and easy management led me to rate it 9 out of 10. **What do you dislike about Zscaler Internet Access?** Sometimes web filtering is too strict and blocks safe websites. Improving policy flexibility and troubleshooting would make it even better. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for secure web access, blocking threats, and maintaining policy compliance remotely. It secures internet and SaaS without exposing us to phishing and breaches, improves productivity, and meets compliance with better speed and security than our old VPN. ### 35. Secure, Cloud-Native Internet Access That’s Easy to Use Anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Galateya M. | Administrative Assistant, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Internet Access?** I particularly value Zscaler Internet Access for its secure, cloud-native approach to internet access, ease of use, and ability to protect users wherever they work while maintaining a seamless experience. **What do you dislike about Zscaler Internet Access?** While Zscaler Internet Access provides strong security, troubleshooting connectivity issues can sometimes be challenging, and occasional policy restrictions or website blocks may impact the user experience. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access provides secure, cloud-based internet access, allowing me to work safely from any location. It enhances security, reduces reliance on VPNs, and enables a more flexible and productive remote working experience. ### 36. Powerful Cloud Security with Centralized Policy Management in Zscaler Internet Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi M. | Network Security Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Zscaler Internet Access?** One of the best things about Zscaler Internet Access is its strong cloud-based security architecture. It provides real-time protection against web threats, malware, and unauthorized access, which significantly improves overall security posture without relying on traditional on-premise firewalls.Another key advantage is its centralized policy management. Administrators can control and enforce security policies across all users and locations from a single dashboard, making it highly effective for remote and hybrid work environments.I also appreciate the granular URL filtering and access control, which allows organizations to block or allow traffic based on domains, URLs, or IPs. This helps maintain compliance and prevents risky browsing behavior.Finally, features like SSL inspection, DLP (Data Loss Prevention), and bandwidth control provide deep visibility into traffic and help prevent data leaks, making it a complete secure web gateway solution. **What do you dislike about Zscaler Internet Access?** One of the main drawbacks of Zscaler Internet Access is performance and latency issues. Since all traffic is routed through Zscaler’s cloud, users sometimes experience slower internet speeds and delays, especially during peak hours or in certain regions. I also find that troubleshooting can be difficult. Logs and visibility are sometimes limited, making it harder to quickly identify and resolve issues when something breaks. Additionally, Zscaler can feel overly restrictive at times. Its aggressive security policies may block legitimate websites or applications, requiring frequent manual adjustments and exceptions. concern is cost. Zscaler is considered a premium solution, and licensing—especially for advanced features—can be expensive compared to traditional firewalls or alternative solutions. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access (ZIA) primarily solves the limitations of traditional firewall-based security, which struggle to protect modern, cloud-driven environments. Legacy setups often fail to detect advanced threats, lack visibility into encrypted traffic, and create performance bottlenecks due to backhauling traffic through data centers. One major problem it addresses is cybersecurity threats like malware, ransomware, and phishing. ZIA inspects all internet traffic (including SSL/TLS encrypted traffic) in real time. Benefit: Users get secure and seamless connectivity without performance degradation from VPN backhauling. ZIA also solves the problem of poor visibility and control over user activity and cloud applications. It provides centralized policy enforcement and granular controls over web traffic and SaaS usage. ### 37. Effective at Minimizing Pop-Ups for Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** It's something i use for work only, its quite effective at keeping popups to a minimum but also restricts access to things and will have certain parts of webpages blanked out due to its blocking activity. **What do you dislike about Zscaler Internet Access?** Random parts of ads or such on pages i scroll will be blanked out or have a huge "cannot display this content" on a grey background. I'd prefer if it just blurred or something else, because the greyed out portion makes it hard to read everything else sometimes. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves popups and keeps malware down on my work PC, i believe. I dont know exactly what it does because its always running in the background and i cant turn it on or off to see the difference. ### 38. Excellent Connectivity and Reliable, Secure VPN Access **Rating:** 5.0/5.0 stars **Reviewed by:** Kishore Reddy P. | Senior specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** Excellent Connectivity and it’s more reliable when it comes to access the VPN and secured when compared with traditional VPN’s. No drop outs and easy to configure. **What do you dislike about Zscaler Internet Access?** I don’t find any severe cons in using Zscaler, but sometimes due to corporate policies on access restrictions, the connectivity becomes weird and attempts or retry’s for connecting. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The biggest value brnefiting is eliminating the need for traditional VPNs and on‑premise appliances by routing traffic through a cloud-native security stack, giving you consistent protection without backhauling ### 39. Seamless Security for Remote Teams, Minimizes Latency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access daily as a secure cloud-based web gateway to safely route and filter all company internet traffic, especially for remote and hybrid employees. It helps block malware, phishing attempts, and unauthorized web categories before they reach our corporate network. I appreciate its seamless background execution and extremely low latency, as users don't even notice it running because it filters web traffic on the fly without slowing down their internet connection. The cloud-delivered architecture eliminates the need to manage hardware appliances, making security policies instantly global. Additionally, it integrates seamlessly with Azure Active Directory for user identity provisioning and Single Sign On, and we connect it with Splunk SIEM to monitor security logs and analyze traffic data in real time. The onboarding and rollout to our specific team via automated policy profiles was seamless and completely effortless. **What do you dislike about Zscaler Internet Access?** The false positive rate for domain categorization can sometimes be frustrating, as it occasionally blocks legitimate web resources that users need for daily operations. Additionally, when we push a policy change or add a URL to the exception list in the admin portal, the cloud synchronization can take several minutes to propagate globally, which leads to temporary delays for the end user. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to secure internet traffic for remote workers without relying on traditional VPNs. It prevents malware and phishing at the cloud level, reducing security tickets. The seamless, low-latency execution maintains productivity and minimizes service desk tickets related to connectivity issues. ### 40. Strong Protection Against Malicious Sites and Data Loss **Rating:** 5.0/5.0 stars **Reviewed by:** Erick G. | Product Support II, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** It restricts access to malicious unauthorized websites that try getting into customers information. Also it prevents data loss. I like that instead of routing internet traffic relying on local security, it forces all internet trafic pass through Zcaler's data centers making it very secured. **What do you dislike about Zscaler Internet Access?** The least helpful about it is that there is latency added to system due to internet traffic because it need to take its time to review whats authorized and whats not authorized that can sometimes generate certificate conflicts with tools. **What problems is Zscaler Internet Access solving and how is that benefiting you?** This is solving problems with unauthorized websites blocking since our customer have to go online and log in to our platforms. In the medical field restrictions are required ro keep customers information private and secured. ### 41. Seamless Connectivity and Strong Zero-Trust Security with Zscaler **Rating:** 4.5/5.0 stars **Reviewed by:** nagarajan k. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Zscaler Internet Access?** Zscaler is a strong zero-trust security model that provides the level of security our organization expects. Connectivity is seamless: once I log in, it connects automatically, and the background processing requires very little effort from the user while still doing its job. **What do you dislike about Zscaler Internet Access?** I have faced couple of times automatic login issues; It is hard to identify where the application is, especially the icon is bit difficult to identify and troubleshoot the problems. I need to wait until I connect back. **What problems is Zscaler Internet Access solving and how is that benefiting you?** In our organization we required a strong security for our internet access; consistent to all users i.e. suitable for office, working from home, even global travelers with one security policy; centralized policy management and clear visibility with high scalability for our growing organization ### 42. Cloud-Native Scale and Strong Threat Protection with Zscaler Internet Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access (ZIA) is a leading cloud-native, AI-powered Secure Web Gateway (SWG) that delivers inline security, URL filtering, Data Loss Prevention (DLP), and zero-trust access directly from the cloud, eliminating the need for legacy on-premises hardware. The key advantages of ZIA are cloud-native scale, comprehensice stack, strong threat protection, and fricitonless UX. **What do you dislike about Zscaler Internet Access?** The common drawbacks of ZIA are: Initial Complexity - Setting up and tuning granular policies or transitioning away from legacy routing requires careful upfront planning. Troubleshooting Difficulty - Because traffic is entirely cloud-inspected and routed, diagnosing root causes for specific networkor SSL-decryption errors can occasionally be opaque. Premium Cost - The comprehensive feature set and consolidation come at a high price point. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before using Zscaler Internet Access, we struggled with multiple legacy firewall hardware at all locations, but now we have removed the need to buy, scale, or maintain expensive data center firewalls and proxy appliances, overcome the performance limits of hardware that force old gateways to skip inspecting most encrypted traffic, stop malware, ransomware, and phishing attacks targeting remote or hybrid workers outside the office and prevents attackers from moving across the corporate network if a single user gets compromised, which has resulted in full visibility, faster connectivity, stronger data defense and lower overhead cutting down our infrastructure costs by 50% ### 43. Quiet, Reliable Browsing Security with Smooth Mac Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Zscaler Internet Access?** We’ve been using it in our company for a long time. It keeps our browsing secure and doesn’t nudge you much, just runs quietly in the background. Sometimes I don’t even notice whether it’s running or not. Application Integration is good with mac that we use **What do you dislike about Zscaler Internet Access?** Sometimes a website gets blocked by default and then needs to be unblocked by the IT team. Also, when I switch to a different network, it can take a while for Zscaler to load. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It allows us to work securely and definitely blocks malicious websites, malware, security breaches, and any kind of phishing sites. Regardless of location, it provides secure internet access. ### 44. Great Virus and Phishing Protection for a Safer Browsing Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jafar S. | Associate visual specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** It is great protection service from various viruses, phishing mails, malwares to get into my system through various unknown websites it is greatly make the environment safe to use and block unnecessary websites **What do you dislike about Zscaler Internet Access?** Sometimes it also blocs various important websites as well to make it secure it can be very useful if there is an temporary access for those websites and afterwards it can be blocked **What problems is Zscaler Internet Access solving and how is that benefiting you?** It is very helpful to get only access for safe and secure website also blocks unnecessary websites which can harm the system or any of my personal data also it is very easy to use and starts just after turning on the PC ### 45. Zscaler Delivers Smooth SSO and Strong Zero-Trust Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Zscaler Internet Access?** We used to have zscaler for SSO single sign on in our organisation to access multiple applications using same login. It works pretty good and blocks any unauthorised sites as well. It uses ZTNA (Zero trust network access) to replace traditional virtual private networks. **What do you dislike about Zscaler Internet Access?** One of the things is it sometimes disconnect on its own due to poor network or if power suddenly goes off. One of the other problems is that if you have to connect to Remote Desktop then using both of them together is either not possible or your system starts lagging, so you have to keep switching. **What problems is Zscaler Internet Access solving and how is that benefiting you?** One of the problem it solves is SSO, you dont have to login to different portals via different passwords, just one sign on. It provides security, blocks malware, ransomware and phising attempts. It blocks any unauthorised sites when employees try to use them. ### 46. Fast, Secure, Cloud-Native Web Security with Seamless Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Vasanth K K. | Test Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access excels at delivering fast, secure, cloud-native web security. Standout strengths include seamless scalability, real-time threat protection, and granular policy controls that are easy to apply consistently. Its global cloud architecture helps ensure low-latency access and uniform security across locations and devices. Overall, it’s a strong fit for modern workforces and hybrid environments. **What do you dislike about Zscaler Internet Access?** Some users have noted that Zscaler Internet Access can feel complex during the initial setup, especially when it comes to policy configuration. There are also occasional false positives in threat detection, and the limited ability to customize reporting can be challenging. Pricing for advanced features may be another consideration, particularly for smaller organizations. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access addresses critical web security gaps by protecting users from threats, enforcing security policies, and supporting compliance requirements. It helps organizations deliver fast, scalable security without being limited by hardware constraints, which can reduce risk while also improving the overall user experience. It’s especially well-suited for remote work and hybrid environments where consistent protection and policy enforcement are essential. ### 47. Consistent, Lightweight Cloud-Native Access with Strong SSL/TLS Checks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** No internet speed disruptions. It’s easier to reconnect and lightweight on my PC. True cloud native architecture, with consistent access and work from anywhere. High-performance SSL/TLS checks as well. **What do you dislike about Zscaler Internet Access?** Aggressive SSL inspection breaks applications: decrypting web traffic often disrupts non-browser apps, internal legacy tools, and services that use certificate pinning. As a result, it ends up requiring extensive, custom bypass rules to keep everything working. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Encrypted Traffic Blind Spots: Over 90% of web traffic is encrypted (SSL/TLS). Legacy physical firewalls simply lack the processing power to decrypt, inspect, and re-encrypt high volumes of traffic in real time without grinding the network to a halt. ### 48. Easy to Use, Strong Web Protection with Minimal Performance Impact **Rating:** 4.5/5.0 stars **Reviewed by:** Rajan S. | Product Support Analyst II, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Internet Access?** Easy to use, secure web access, and strong protection against cyber threats with minimal impact on performance. Strong security, easy management, and reliable web protection. **What do you dislike about Zscaler Internet Access?** Occasional connectivity issues and slower internet access when the service experiences disruptions. Sometimes it can impact browsing speed and block legitimate websites. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It provides secure internet access, protects against web-based threats, and enables safe access to applications from anywhere, improving both security and productivity. ### 49. Solid web security for remote teams, despite minor latency issues **Rating:** 4.5/5.0 stars **Reviewed by:** Aman S. | Recruiter - Sourcing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Zscaler Internet Access?** how seamlessly it secures web traffic without degrading network performance. It has been great for keeping our hybrid workforce secure without the headache of managing clunky legacy hardware **What do you dislike about Zscaler Internet Access?** Troubleshooting connection issues can sometimes be frustrating because it’s not always immediately clear whether an error is caused by Zscaler, local network settings, or the destination site. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves the challenge of securing a distributed workforce without forcing all web traffic through a slow backhaul VPN.The main benefit to us is full visibility over web traffic and a much stronger security posture, without having to maintain bulky legacy hardware firewalls at every location. ### 50. Secure, Scalable Access Without Legacy VPNs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Zscaler Internet Access?** Keeps internal apps hidden from the public internet with no requirement for Legacy VPN. You can connect remote workers safely without old-style Virtual Private Networks. Software Scales easily and replaces physical branch office hardware Integrates well into existing systems and well pricing... Easy to use **What do you dislike about Zscaler Internet Access?** Sometimes hard to configure policies correctly, especially with older legacy tech SSL inspection can break developer tools (like Docker or npm) unless you add manual fixes. Costs continue to rise **What problems is Zscaler Internet Access solving and how is that benefiting you?** zero trust network access, strong malware protection, and easy remote access for corporate use in enterprise setting with great UI interface operating quietly in the background ## Zscaler Internet Access Discussions - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 2 comments - [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-02+21%3A11%3A17+-0500&secure%5Bsession_id%5D=bfea85cb-4730-4273-9295-9d32e845bbc1&secure%5Btoken%5D=6c7c86db21dfbbac09285b422ad985a91af5b2c78e1a7353f71119f03519cddc&format=llm_user) ## Zscaler Internet Access Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews) - [Bold BI](https://www.g2.com/products/bold-bi/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [DevRev](https://www.g2.com/products/devrev-devrev/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [Red Canary](https://www.g2.com/products/red-canary/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) ## Zscaler Internet Access Features **Sandbox** - Sandbox **Administration** - Data Management - Incident Logs - Reporting **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions **Administration** - Network Segmentation - Scalability - Global Access **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Model Protection - AI Security Solutions** - Input Hardening - Input/Output Inspection - Integrity Monitoring - Model Access Control **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Evaluation** - Malware Evaluation - Automatic Submission - Automatic Evaluation - Malware Probability Scores **Governance** - Access Control - Compliance - Data Visibility **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Runtime Monitoring - AI Security Solutions** - AI Behavior Anomaly Detection - Audit Trail **Security** - Data Security - Data loss Prevention **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Policy Enforcement and Compliance - AI Security Solutions** - Scalable Governance - Integrations - Shadow AI - Policy‑as‑Code for AI Assets **Identity** - SSO - Governance **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Generative AI** - AI Text Summarization **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Artificial Intelligence - Firewall** - AI Firewall **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Internet Access Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (89 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)