--- title: Zscaler Zero Trust Cloud Reviews meta\_title: 'Zscaler Zero Trust Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Zscaler Zero Trust Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Zscaler Zero Trust Cloud Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **advanced security features** of Zscaler, providing seamless protection and improved access in a digital environment. [(5 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=1904663&qs=pros-and-cons#reviews) Users value the **advanced threat detection** capabilities of Zscaler, enhancing their security posture and online safety. [(4 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382681&qs=pros-and-cons#reviews) Users highlight the **seamless deployment** and ease of use of Zscaler Zero Trust Cloud for enhanced security. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382539&qs=pros-and-cons#reviews) Users value the **comprehensive protection** Zscaler Zero Trust Cloud offers, ensuring a secure online environment through advanced security features. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382659&qs=pros-and-cons#reviews) Users value the **advanced threat protection** of Zscaler, ensuring a secure online environment against potential risks. [(3 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382619&qs=pros-and-cons#reviews) Users often find the **initial configuration challenging** due to the complexity of setting granular access policies. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488437&qs=pros-and-cons#reviews) Users face challenges with **complex configuration** in Zscaler Zero Trust Cloud, especially when setting tailored access policies. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488373&qs=pros-and-cons#reviews) Users find the **initial configuration complex** , particularly in tailoring granular access policies for business needs. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488521&qs=pros-and-cons#reviews) Users find the **complex setup** of Zscaler Zero Trust Cloud challenging, especially in tailoring access policies to their needs. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488464&qs=pros-and-cons#reviews) Users find the **difficult configuration** of Zscaler Zero Trust Cloud challenging, particularly for granular access policy setup. [(1 mentions)](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488315&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zscaler Zero Trust Cloud ##### 1. Security Users value the **advanced security features** of Zscaler, providing seamless protection and improved access in a digital environment. [ See 5 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=1904663&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you like about Zscaler Zero Trust Cloud? What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Small-Business (50 or fewer emp.) 5.0/5 "Next-Gen Cloud Security with Robust Zero Trust Enforcement" What do you like about Zscaler Zero Trust Cloud? Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin ##### 2. Threat Detection Users value the **advanced threat detection** capabilities of Zscaler, enhancing their security posture and online safety. [ See 4 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382681&qs=pros-and-cons#reviews) See Related User Reviews ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Small-Business (50 or fewer emp.) 5.0/5 "Next-Gen Cloud Security with Robust Zero Trust Enforcement" What do you like about Zscaler Zero Trust Cloud? Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin ![PRAVEEN P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN P.") PP PRAVEEN P. Enterprise (\> 1000 emp.) 5.0/5 "Best ZTNA solutions" What do you like about Zscaler Zero Trust Cloud? In ZPA 1. Easy to deploy, 2. Seamless connectivity for hybrid privateb apps, 3. Not use network to network connection to connect app- Reduce Securi ##### 3. Ease of Use Users highlight the **seamless deployment** and ease of use of Zscaler Zero Trust Cloud for enhanced security. [ See 3 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382539&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you like about Zscaler Zero Trust Cloud? What I like best about Zscaler Zero Trust Cloud is its cloud-native Zero Trust architecture. It eliminates the need for traditional VPNs and provides ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Small-Business (50 or fewer emp.) 5.0/5 "Next-Gen Cloud Security with Robust Zero Trust Enforcement" What do you like about Zscaler Zero Trust Cloud? Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin ##### 4. Protection Users value the **comprehensive protection** Zscaler Zero Trust Cloud offers, ensuring a secure online environment through advanced security features. [ See 3 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382659&qs=pros-and-cons#reviews) See Related User Reviews ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Small-Business (50 or fewer emp.) 5.0/5 "Next-Gen Cloud Security with Robust Zero Trust Enforcement" What do you like about Zscaler Zero Trust Cloud? Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin ![donald R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "donald R.") DR donald R. Enterprise (\> 1000 emp.) 4.5/5 "Zscaler" What do you like about Zscaler Zero Trust Cloud? We were able to consolidate a number of different VPN solutions and improve end point security ##### 5. Threat Protection Users value the **advanced threat protection** of Zscaler, ensuring a secure online environment against potential risks. [ See 3 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2382619&qs=pros-and-cons#reviews) See Related User Reviews ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Small-Business (50 or fewer emp.) 5.0/5 "Next-Gen Cloud Security with Robust Zero Trust Enforcement" What do you like about Zscaler Zero Trust Cloud? Zscaler has evolved into a complete Zero Trust Cloud platform that goes far beyond traditional security. Along with ZTNA, SSL inspection, DLP, Endpoin ![PRAVEEN P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN P.") PP PRAVEEN P. Enterprise (\> 1000 emp.) 5.0/5 "Best ZTNA solutions" What do you like about Zscaler Zero Trust Cloud? In ZPA 1. Easy to deploy, 2. Seamless connectivity for hybrid privateb apps, 3. Not use network to network connection to connect app- Reduce Securi ### 5 Cons or Disadvantages of Zscaler Zero Trust Cloud ##### 1. Access Control Users often find the **initial configuration challenging** due to the complexity of setting granular access policies. [ See 1 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488437&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you dislike about Zscaler Zero Trust Cloud? One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because ##### 2. Complex Configuration Users face challenges with **complex configuration** in Zscaler Zero Trust Cloud, especially when setting tailored access policies. [ See 1 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488373&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you dislike about Zscaler Zero Trust Cloud? One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because ##### 3. Complexity Users find the **initial configuration complex** , particularly in tailoring granular access policies for business needs. [ See 1 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488521&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you dislike about Zscaler Zero Trust Cloud? One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because ##### 4. Complex Setup Users find the **complex setup** of Zscaler Zero Trust Cloud challenging, especially in tailoring access policies to their needs. [ See 1 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488464&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you dislike about Zscaler Zero Trust Cloud? One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because ##### 5. Difficult Configuration Users find the **difficult configuration** of Zscaler Zero Trust Cloud challenging, particularly for granular access policy setup. [ See 1 mentions ](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?filters%5Bsentiment_snippet%5D=2488315&qs=pros-and-cons#reviews) See Related User Reviews ![Raed Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raed Q.") RQ Raed Q. Small-Business (50 or fewer emp.) 5.0/5 "Cloud-Native Zero Trust That Replaces VPNs and Improves User Experience" What do you dislike about Zscaler Zero Trust Cloud? One thing I find challenging about Zscaler Zero Trust Cloud is its initial configuration, especially when tailoring granular access policies. Because ## Top-Rated Alternatives [ ![HubSpot Data Hub](https://images.g2crowd.com/uploads/product/hd_favicon/623d45935338f8a4283f9a911c18780c/hubspot-data-hub.svg "HubSpot Data Hub") HubSpot Data Hub 4.5/5(578) ](https://www.g2.com/products/hubspot-data-hub/reviews) [ ![Cisco Duo](https://images.g2crowd.com/uploads/product/hd_favicon/0c4cbb48b5fd0e4e0c50c0a558e4898e/cisco-duo.svg "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud") Druva Data Security Cloud 4.7/5(741) ](https://www.g2.com/products/druva-data-security-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/zscaler-zero-trust-cloud/competitors/alternatives) ![Yousef M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yousef M.") YM Yousef M. Technical Consultant Mid-Market (51-1000 emp.) 7/29/2026 "Zero Trust Security, Effortless Deployment" 4.5/5 What do you like best about Zscaler Zero Trust Cloud? I like Zscaler Zero Trust Cloud for its granular access controls and easy cloud deployment, which really streamline our IT operations. The comprehensive visibility into user traffic from a single dashboard makes tracking potential threats fast and efficient. The initial setup was very smooth and seamless; integrating with our identity provider was quick, allowing for fast deployment across user endpoints. It eliminates VPN latency, connection drops, and security risks associated with legacy remote access tools. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? I find that the endpoint agent occasionally requires updates or troubleshooting on specific user devices when a network switch occurs. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? I use Zscaler Zero Trust Cloud to bypass traditional VPNs for secure app access, threat prevention, and web traffic filtering. It eliminates VPN latency, connection drops, and security risks, while streamlining IT operations with access controls and visibility into user traffic. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Vytas J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vytas J.") VJ Vytas J. Field CTO – Cybersecurity Information Technology and Services Enterprise (\> 1000 emp.) 7/14/2026 "Consistent Zero Trust Access Without VPNs—Stronger Security and Better User Experience" 4/5 What do you like best about Zscaler Zero Trust Cloud? it delivers consistent zero trust access without relying on traditional VPNs, improving both security and the user experience. It's especially valuable for enforcing identity-based access, reducing the attack surface, and providing centralized visibility and policy enforcement across remote users, cloud applications, and hybrid environment Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? policy configuration and troubleshooting can become complex, especially in large enterprise environments with many applications and exceptions. We've also seen occasional latency and application compatibility issues during onboarding, and diagnosing whether an issue is with Zscaler, the network, or the application can take more time than expected. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? ecurely connect users to applications without exposing the corporate network, replacing legacy VPNs with identity- and policy-based access. This improves our security posture, reduces the attack surface, simplifies secure access for remote and hybrid users, and gives us centralized visibility and consistent policy enforcement across our distributed environment. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/21/2026 Validated ReviewerIncentivizedSource: G2 invite ![Raisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raisa F.") RF Raisa F. Payout Support Financial Services Enterprise (\> 1000 emp.) 7/14/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Seamless Work From Anywhere with Strong Identity-Based App Protection" 5/5 What do you like best about Zscaler Zero Trust Cloud? It provides direct access to apps based on identity and policy, rather than network location, and it delivers strong, stable protection. There’s no need for VPN infrastructure, firewalls, or MPLS, and it makes it easy to work seamlessly from anywhere. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? SSL inspection can add noticeable latency and sometimes causes blocking that’s difficult to pinpoint and troubleshoot. I’ve also heard from small businesses that the cost can be high, which may be a concern depending on budget. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? It’s best suited for banking and enterprise users who need to secure their internet access, with URL filtering, SSL inspection, and other similar features. Review collected by and hosted on G2.com. Show More 7/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rupakula R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupakula R.") RR Rupakula R. Systems Manager Computer Software Mid-Market (51-1000 emp.) 7/21/2026 "A Practical Platform for Secure Remote Accessnd Detailed Reporting" 4/5 What do you like best about Zscaler Zero Trust Cloud? The platform offers a practical way to manage secure access for distributed teams. I especially like the centralized policy management, detailed reporting, and the flexibility to support users across different locations without depending on legacy network designs. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? Most of my experience has been positive, but some advanced configuration options are not immediately intuitive for first-time users. A more guided setup experience would be beneficial. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? Zscaler Zero Trust Cloud has helped us modernize how users access applications by replacing network-based access with identity-focused controls. This has made user access more consistent, simplified policy management, and reduced the time spent on routine administration. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Jithin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jithin J.") JJ Jithin J. It officer Enterprise (\> 1000 emp.) 7/16/2026 "Intuitive UI, Seamless Integrations, and Strong Zero Trust Security" 5/5 What do you like best about Zscaler Zero Trust Cloud? Zscaler Zero Trust Cloud offers an intuitive UI/UX, seamless integrations, strong performance, responsive support, and valuable AI-powered insights. While pricing is on the higher side, the overall security and user experience make it worth the investment Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? The pricing can be relatively expensive for smaller organizations, and the initial setup and policy configuration have a learning curve. Occasionally, troubleshooting connectivity issues requires deeper expertise. While the UI is generally good, some advanced settings could be more intuitive and easier to navigate. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? Zscaler Zero Trust Cloud helps us secure remote access to applications and data without relying on traditional VPNs. It improves security through Zero Trust policies, provides better visibility into user activity, and simplifies access for employees regardless of location. This has reduced security risks, improved user experience, and helped our teams stay productive while maintaining strong compliance and governance controls Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![valeria m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "valeria m.") VM valeria m. Account Executive Small-Business (50 or fewer emp.) 7/29/2026 "Secure, Seamless VPN-Free Access with Scalable Zero Trust and Strong Visibility" 5/5 What do you like best about Zscaler Zero Trust Cloud? What I like best about Zscaler Zero Trust Cloud is its ability to provide secure, seamless access to applications without relying on traditional VPNs. Its cloud-native Zero Trust architecture improves security by continuously verifying users and devices while delivering excellent performance. I also appreciate its ease of scalability, centralized policy management, and strong visibility into user activity and potential threats. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? The initial setup and policy management can be complex, and troubleshooting may require specialized expertise. The platform also has a learning curve, and the licensing cost may be high for smaller organizations. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? Zscaler Zero Trust Cloud provides secure access to applications without relying on traditional VPNs. It improves security, supports remote and hybrid work, reduces the risk of cyberattacks, and gives better visibility and control over user access, making IT management more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vivek G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek G.") VG Vivek G. Team lead-Managed Services Mid-Market (51-1000 emp.) 7/17/2026 "Reliable Zero Trust Security" 4.5/5 What do you like best about Zscaler Zero Trust Cloud? What I like best about Zscaler Zero Trust Cloud is how it provides secure access without relying on a traditional VPN. It is easy to manage, scales well, and helps protect users and applications while maintaining a smooth experience. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? Somewhat difficult to manage too many portals. Need an unfied approach Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? Zscaler Zero Trust Cloud helps us securely connect users to applications without exposing the network. It reduces security risks, simplifies remote access, and makes it easier to manage security policies, which saves time for our IT team. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Elliott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliott R.") ER Elliott R. IT Support Technician Mid-Market (51-1000 emp.) 7/13/2026 "Zscaler Zero Trust Cloud Replaces Legacy VPNs and Shrinks the Attack Surface" 4/5 What do you like best about Zscaler Zero Trust Cloud? Users consistently highlight the Zscaler Zero Trust Cloud (part of the Zero Trust Exchange) for eliminating the need for legacy VPNs and shrinking the attack surface. By keeping applications completely hidden behind the cloud, it prevents lateral movement and allows inside-out, direct-to-app connections. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? Users frequently report that Zscaler Zero Trust Cloud suffers from bandwidth bottlenecks during heavy traffic inspection, a complex, steep learning curve for initial setup, and limited reporting capabilities. Additionally, some administrators find its shared cloud infrastructure can lead to latency. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? The Zscaler Zero Trust Cloud solves the critical vulnerabilities of legacy perimeter-based security (like firewalls and VPNs). Instead of connecting users to the corporate network, it establishes direct, identity-centric connections to specific applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DH Darren H. Risk Manager Mid-Market (51-1000 emp.) 7/7/2026 "Streamlined Security with Zero Reauthentication Hassles" 5/5 What do you like best about Zscaler Zero Trust Cloud? I like that as an end user, I don't have to re-authenticate all the time, which saves me time and prevents complaints from other end users. It helps us by allowing us to remove Cisco Umbrella and fine-tune our security stack. The initial setup was really straightforward. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? Right now we are having an issue with licensing look ups for one of our primary software solutions. We are currently working with the vendor and Zscaler to remediate the issue. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? Zscaler Zero Trust Cloud helps us remove traditional VPNs from our tech stack to meet cyber insurance requirements, saving time on re-authentication and reducing user complaints. It fine-tunes our security stack and eliminates the need for Cisco Umbrella. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brajesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brajesh G.") BG Brajesh G. Senior Technical Lead Enterprise (\> 1000 emp.) 8/2/2026 "Secure Remote Access Made Easy" 4.5/5 What do you like best about Zscaler Zero Trust Cloud? It provides secure access to applications from anywhere, strengthens security without relying on a traditional VPN, and remains straightforward to manage. Review collected by and hosted on G2.com. What do you dislike about Zscaler Zero Trust Cloud? The initial setup can feel a bit complicated, and troubleshooting sometimes takes longer than I’d like. Review collected by and hosted on G2.com. What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you? It provides users with secure access to applications from anywhere, strengthens overall security, and reduces reliance on traditional VPNs, which makes remote work both safer and easier. Review collected by and hosted on G2.com. 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