Chris D.
CD
Chris D.
Finance Specialist
Construction
Mid-Market (51-1000 emp.)
"Incredible sales support, more than we expected"
4.5/5
What do you like best about Zoovu?

What I like the most is that it is a very versatile tool because it serves many tasks and performs them with the same level of capacity of any other focused on one. their sales attendance is fantastic and their recommendations in the marketing sector are invaluable. Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

An inconvenience can be the price, it could be a little more economical because it is at the level of the most famous programs in the market for this sector. Review collected by and hosted on G2.com.

JD
Jaime d.
Jaime de Bruin - Marketing Specialist
Enterprise (> 1000 emp.)
"Intelligent tool with intelligent team"
4/5
What do you like best about Zoovu?

Being able to reach our customers on a more personal level, and providing them with an experience that doesn't feel like it's forced or robotic. Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

In the past we've had challenges making updates to the tool in a timely manner - it seems like the combination of changes on our side, and with the new Zoovu dashboard, we'll be able to make edits on the fly. Review collected by and hosted on G2.com.

BT
Bram T.
Marketing
Mid-Market (51-1000 emp.)
"Zoovu Choicehelp"
4/5
What do you like best about Zoovu?

A nice and innovative way in guiding our customers to their perfect products. Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

Missing some features, like removing images from your library, the image library is now kinda cluttered.

Some themes have more options than other themes.

Multilanguage is done via a properties file, which I think is hard to understand for people without IT knowledge. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Mid-Market (51-1000 emp.)
"A good tool with great support"
4/5
What do you like best about Zoovu?

Easy for non-developers to set-up and get ready for simple implementation Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

Some features weren't instantly available from day 1, but the support has been excellent and have quickly worked to provide solutions where possible.

Documentation could be a little more explanatory Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Great technology that meets our needs with strong future potential. "
3.5/5
What do you like best about Zoovu?

Customization, new reporting features, opportunity to syndicate to retailers. Customer Success support is great. Very responsive and helpful in making good business decisions Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

Currently, inconsistent reporting, inability to make quick changes, lack of visibility into data. Many of this looks like it will be changed with the more user-friendly interface. It will be great to be able to see more real time data of how the recommendation engine is performing. Review collected by and hosted on G2.com.

Henrik O.
HO
Henrik O.
VD
Small-Business (50 or fewer emp.)
"Awsome product assistant"
5/5
What do you like best about Zoovu?

Easy to configure and maintain. Great interface with good overview. Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

Northing :) It´s fits us perfect. No wories. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Partner to Improve the Customer Journey"
4/5
What do you like best about Zoovu?

Zoovu enables consumers to engage and find the right product for them, cutting through the many SKUs. It enables us to differentiate our on site experience vs. other ecommerce sellers. Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

The interface and back end has been difficult to work with, though this is being improved and we are looking to get on the new platform. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"great experience"
5/5
What do you like best about Zoovu?

they have a great tool as well as great customer service - their team is very helpful in guiding you through the process and helping with best practices Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

we didnt set up tracking properly in terms of conversions - i wish we looked at that earlier Review collected by and hosted on G2.com.

Verified User in Market Research
CM
Verified User in Market Research
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Zoovu for digital assistant"
5/5
What do you like best about Zoovu?

Zoovu helps the customers for conversational marketing and digital world to help more better Review collected by and hosted on G2.com.

What do you dislike about Zoovu?

Customer support is a bit late to connect Review collected by and hosted on G2.com.