Zoovu Reviews & Product Details

Great start, really helpful support, easy to set up Review collected by and hosted on G2.com.

After 3 months my stats were decent, the sales team wanted to charge triple just to use it. Locked out of my account. I can understand charging more for more features but its just a quiz and the more you pay the less you get Review collected by and hosted on G2.com.

I like the simplicity and ease of use interface in creating workflows. The pre-made template were also great help. My account manager was very helpful throughout the entire process and it made everything easier for me to create the workflow. Review collected by and hosted on G2.com.

Creating the data to make the results work for my industry was a bit of work, but after we figured it out. it was showing promising results. A bit of a learning curve in how the system works and its rules but after you understand it, it was easy. Review collected by and hosted on G2.com.

Zoovu's platform is so easy to use and is very user friendly. In addition, the team at zoovu is very helpful and has optimized our assistant in ways that we didn't even think of. Overall its been a great experience for us. Review collected by and hosted on G2.com.

The service is a bit pricey for a 'quiz' on our website. We are, however, excited to see how this affects conversion rates. Excited too about the analytics we will collect. Review collected by and hosted on G2.com.

The ease of creating an assistant, mapping attributes from our store into Zoovu was pretty easy and self-explanatory. When you have the assistant ready you can add images which your client see to help with making the right choice, the employee Robert was a great help from design till publishing it on our website! Review collected by and hosted on G2.com.

Great people, great tool, great idea, sorry no dislikes for now :-) Review collected by and hosted on G2.com.

Zoovu creates an easy-going environment for a non-tech-savy user which helps him to select high-end telco services without scaring him away.

Great communication with employees of Zoovu help development of advisors fun and easy job. Very competent designers and technical advisors give great support and with professional approach, as if every project is most important. Review collected by and hosted on G2.com.

That they are in Poland, and we have to make video conferences. If it's closer located, on-site workshops would make procest develop even faster. Review collected by and hosted on G2.com.

Team took an approach with us that was down the path of 'how can we make that work?' instead of searching for ways to tell us it couldn't be done - this was refreshing AND really helped us to make our advisor something that we are very proud of. Review collected by and hosted on G2.com.

Dislike is strong - But it would be better if we could meet with them face to face or if they were local to Los Angeles because some of the visual elements that we were discussing stem from being in our stores and feeling how we do things - vs. what can be seen on the web or even described over a call. Not a huge negative - but I had to answer the question :> Review collected by and hosted on G2.com.

Zoovu's team has been incredible. We've asked for quite a bit of customization and the team has delivered quickly and thoughtfully. The platform is also very intuitive and easy to use once you get the hang of it. Review collected by and hosted on G2.com.

Zoovu hasn't had as many e-commerce integrations as we would have liked but as I mentioned above, the team has been very receptive and responsive to helping us implement what we need. Review collected by and hosted on G2.com.

The Zoovu assistant is very easy to use and is extremely user friendly. Also the customer support has been very helpful, overall working with zoovu has been a positive experience for us. Review collected by and hosted on G2.com.

Cannot remove images from image library and it is sometimes hard to find specific configuration setting between Settings tab, Appearance and Results pages. Review collected by and hosted on G2.com.

What I like the most is that it is a very versatile tool because it serves many tasks and performs them with the same level of capacity of any other focused on one. their sales attendance is fantastic and their recommendations in the marketing sector are invaluable. Review collected by and hosted on G2.com.

An inconvenience can be the price, it could be a little more economical because it is at the level of the most famous programs in the market for this sector. Review collected by and hosted on G2.com.

Being able to reach our customers on a more personal level, and providing them with an experience that doesn't feel like it's forced or robotic. Review collected by and hosted on G2.com.

In the past we've had challenges making updates to the tool in a timely manner - it seems like the combination of changes on our side, and with the new Zoovu dashboard, we'll be able to make edits on the fly. Review collected by and hosted on G2.com.

A nice and innovative way in guiding our customers to their perfect products. Review collected by and hosted on G2.com.

Missing some features, like removing images from your library, the image library is now kinda cluttered.

Some themes have more options than other themes.

Multilanguage is done via a properties file, which I think is hard to understand for people without IT knowledge. Review collected by and hosted on G2.com.

Easy for non-developers to set-up and get ready for simple implementation Review collected by and hosted on G2.com.

Some features weren't instantly available from day 1, but the support has been excellent and have quickly worked to provide solutions where possible.

Documentation could be a little more explanatory Review collected by and hosted on G2.com.

Customization, new reporting features, opportunity to syndicate to retailers. Customer Success support is great. Very responsive and helpful in making good business decisions Review collected by and hosted on G2.com.

Currently, inconsistent reporting, inability to make quick changes, lack of visibility into data. Many of this looks like it will be changed with the more user-friendly interface. It will be great to be able to see more real time data of how the recommendation engine is performing. Review collected by and hosted on G2.com.

Easy to configure and maintain. Great interface with good overview. Review collected by and hosted on G2.com.

Northing :) It´s fits us perfect. No wories. Review collected by and hosted on G2.com.

Zoovu enables consumers to engage and find the right product for them, cutting through the many SKUs. It enables us to differentiate our on site experience vs. other ecommerce sellers. Review collected by and hosted on G2.com.

The interface and back end has been difficult to work with, though this is being improved and we are looking to get on the new platform. Review collected by and hosted on G2.com.

they have a great tool as well as great customer service - their team is very helpful in guiding you through the process and helping with best practices Review collected by and hosted on G2.com.

we didnt set up tracking properly in terms of conversions - i wish we looked at that earlier Review collected by and hosted on G2.com.

Zoovu helps the customers for conversational marketing and digital world to help more better Review collected by and hosted on G2.com.

Customer support is a bit late to connect Review collected by and hosted on G2.com.