Geneva T.
GT
Geneva T.
Managing Director
Mid-Market (51-1000 emp.)
"Great tool for contact info but you need to know what you are looking for"
4/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

Great information summary about companies and their competition, leadership, etc. all in one spot. It is helpful if you are digging in a bit deeper than the average person to understand the players in an industry, their publications, their news etc. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

It isn't for the casual user for sure. I also find it difficult to upload lists (.csv) and not sure how I would ever get some one on one help, even if I was willing to pay for it. The knowledge center isn't intuitive and you can't just get help from the main account page from what I can tell either. Review collected by and hosted on G2.com.

Response from Colbie Blaisdell of ZoomInfo Talent - Powered by ZoomInfo

Hi Geneva,

Thank you for your review and feedback. We are very sorry to hear that you have found it difficult to get the one on one help that you need. I would love to help get you in touch with your Customer Success team so that they can assist you with all your needs. Please email me at colbie.blaisdell@zoominfo.com. Looking forward to hearing from you!

Thank you,

Colbie Blaisdell, ZoomInfo Customer Advocacy Team

Taia W.
TW
Taia W.
Executive Recruiter
Small-Business (50 or fewer emp.)
"Everday Resources for Recruiters"
4.5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

I like the quick access to information through the sidebar. It helps me to plan my day and reach as many candidates and clients as possible within a limited time frame. I also enjoy the cross searching way to narrow down candidates from certain companys or locations. I can, for instance, only have a first name along with the person's general location and be able to find their company phone number. I am even, at times, able to get their phone extension through Zoominfo.

Before I used the tool, it would take me an additional one to two hours to plan my reach-outs by phone or email. Not having to scour and dig through old documents and parts of the internet have saved me many hours. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

I don't have any dislikes. I enjoy using the product. An addition that would make my experience better would be the option to have a button on a LinkedIn profile that automaticlly populates the phone number of the company as well as an email address provided. Something I also wish to be a feature is the option to stay logged in for extended periods of time. I do not like having to sign in over and over again each time I close out my tabs (which is often). Review collected by and hosted on G2.com.

Holly F.
HF
Holly F.
Business Development Manager
Small-Business (50 or fewer emp.)
"Excellent product!"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

Zoominfo is easy to use and provides highly relevant information. Hard to find information at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

Some profiles don't have contact information. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great tool -especially for the org charts and to find the right person and level"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

I love that I can go into org charts and the teams are already grouped, so I can find the right team immediately and see who I am speaking with or who I need to reach out to and see their level. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

I think the UI definitely needs more work, especially the search by skills section is not very user-friendly, but I overcome that by utilizing search by keywords section and that gives me the results I am looking for Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"ZoomInfo Experience"
4.5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

Ability to gain direct contact information for candidates and to search org charts. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

I would like candidates already viewed to be marked so as not to keep reviewing the same candidates in each search. Review collected by and hosted on G2.com.

Michael  W.
MW
Michael W.
Search Consultant and Business Development Manager
Small-Business (50 or fewer emp.)
"Meets and Exceeds initial expectations"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

Not only is it the best sourcing tool available but it's also the most robust business data platform I ever had the pleasure of working with throughout my career. If I had to choose just one thing I like best, it would have to be the scoops content. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

The only thing I could mention and it isn't anything related to the platform itself, but it is definitely one of the higher-priced options available. In my view, it is well worth but it is something to consider in evaluating. Review collected by and hosted on G2.com.

Morgan T.
MT
Morgan T.
Sr. Business Development Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ZoomInfo is a Game Changer in the Sales World"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

ZoomInfo has the function to search a company and specific job titles. For example, we are a ZoomInfo household. While my partner uses it for telecommunications for SMB's, I use it for technical recruiting for Fortune 1000 companies. And for both of us, it is extremely effective because the contact's mobile phone number and e-mail is typically listed.

ZoomInfo integrates seamlessly with SalesForce, Outreach, etc. to make the sales team's job so much easier. When you're in cold(ish) sales, it can often be exhausting to purchase lead lists and manually enter data. Not with ZoomInfo! I will likely keep ZoomInfo on a personal subscription in the future if I ever change careers. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

I can't say that there is anything I dislike. There are feature improvements that I would suggest, such as their ZoomInfo certification. For months we were unable to sign up for it because it would click us through a loop > click link > login > click link > login, and I never did get a response back until a rep reached out to me to upsell us. It was fixed, however so I do like that they take customer bugs into consideration. Review collected by and hosted on G2.com.

Steve S.
SS
Steve S.
Director, National Direct Placement - Manufacturing Operations & Engineering
Mid-Market (51-1000 emp.)
"The Best Sales and Candidate Lead Database for Recruiters"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

The data is as clean or cleaner than any database I've ever used. There are an incredible number of cell phone numbers available as well as the direct dial numbers. Aside from having clean and accurate data, there is an unbelievable amount of contacts available. It's become pretty uncommon that I don't find a contact I need or at least someone in that facility or department. It also seems more often than not that the direct dial or cell phone number is available to me. I've been using Zoominfo for 7 years and don't know what I would do without it. There was a year in between where I did not have Zoominfor and I do feel like my productivity suffered. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

If I had any complaint it's that the user interface used to be cleaner with less clicking to open up search categories. It slows me down too much. Sometimes simpler is better. Anyone who has used Zoominfo before and received the proper training will tell you there isn't much to really dislike about it. Review collected by and hosted on G2.com.

Response from Colbie Blaisdell of ZoomInfo Talent - Powered by ZoomInfo

Hi Steve,

Thank you for your kind words! We love to hear that we have a long time customer relationship with you! That is so awesome, and we are so excited to be able to grow along side our loyal customers, like yourself.

We hear your feedback on your UI experience. We are making significant investments to ensure the best possible user experience. If you are up for it, we would love to connect with you to learn more on how we can further improve our in-product experience to continue best serving our amazing customers. Please email me at colbie.blaisdell@zoominfo.com. I look forward to hearing from you!

Thank you,

Colbie Blaisdell, ZoomInfo Customer Advocacy Team

PM
Paul M.
Search Consultant
Mid-Market (51-1000 emp.)
"Easy to Use"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

ZoomInfo is very user friendly and easy to use. My company has been using ZoomInfo since I joined to company, and any time there is an issue our ZoomInfo representative is always quick to respond and get the issues resolved. He will even launch Zoom calls to show us the features and answer questions live.

Any time my company has had an issue with the platform, ZoomInfo is always quick to let us know if other users are experiencing similar issues and resolve the delay quickly.

The export feature saves my company hours of time per person, allowing us to increase our productivity and direct our efforts in the right direction.

ZoomInfo also gives us a quick look into a company's financials, locations, and top-down structure to see if the potential client is within the range we shoot for when seeking to establish connections.

I use as many of the features as possible, including the company financials summary, contact LinkedIn and Social Media link, as well as the company size feature on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

The Zip Code Radius search occasionally has issues. While searching geographically for candidates and/or potential clients, the zip code radius feature occasionally brings up a region that is not in the requested area. Review collected by and hosted on G2.com.

Response from Colbie Blaisdell of ZoomInfo Talent - Powered by ZoomInfo

Hi Paul,

Thank you for your kind words! We are thrilled to see with our user friendly UI, ZoomInfo has been able to provide exactly what you and your team need. Whether that be increasing productivity due to the export feature, or 24/7 help if you are having trouble. We want to be there for you through it all! We can't wait to hear more success from you and your team. Please keep sharing, we love to hear from our customers!

Thank you,

Colbie Blaisdell, ZoomInfo Customer Advocacy Team

Dale S.
DS
Dale S.
Vice President Client Services & Recruitment
Small-Business (50 or fewer emp.)
"Exceptional Data Tool"
5/5
What do you like best about ZoomInfo Talent - Powered by ZoomInfo?

I have been recruiting for alomost 30 years and I have used a number of tools to source information so I am better prepared. I have been using ZoomInfo for a little over a year and would never give it up. The data is 80% accurate which is very good for data, the additional information like email addresses mobile phone number etc. which really make my research work easier. The interface to search is very robust and at the same time easy to use. I am very happy with this product. Review collected by and hosted on G2.com.

What do you dislike about ZoomInfo Talent - Powered by ZoomInfo?

Sometimes when using the reachout tool on Linked In I have found it becomes "hung" for really no reason. Review collected by and hosted on G2.com.