Jaderson J.
JJ
Jaderson J.
Head of Presales & Solutions Architecture
Small-Business (50 or fewer emp.)
"Facilitate Audience Segmentation with Ease"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like the ease of implementation and also the ease of use for the business area to segment through the data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

I see that the training issue could be improved. Review collected by and hosted on G2.com.

Karishma S.
KS
Karishma S.
Data Analyst
Mid-Market (51-1000 emp.)
"Centralized Core Platform, but External Connector Setup Is Complex"
3.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

Everything is centralized and on core which makes it extremely easy to govern Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The external credentials, connector set up is far more complex Review collected by and hosted on G2.com.

David R.
DR
David R.
Prime Account Executive Commercial (Digital, Professional Services)
Small-Business (50 or fewer emp.)
"Real-Time Data Governance with Zero Cloud Capacity"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

The zero cloud capacity to foster data governance while utilizing data in real time. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Pricing and implementation concerns. Pricing is fine if ROI is shown. Review collected by and hosted on G2.com.

Mateo U.
MU
Mateo U.
Math Center Tutoring Intern
Small-Business (50 or fewer emp.)
"Effortless Setup, Powerful Data Management"
4.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like how easy Salesforce Data 360 (formerly Data Cloud) is to use. I find the zero copy of data feature very important as data needs to be updated regularly. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Nothing I can think of Review collected by and hosted on G2.com.

DR
Diana Paola R.
Consultor SAP Técnico
Enterprise (> 1000 emp.)
"Greater knowledge and control of my clients' data"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

It allows me to have greater knowledge and control over my clients' data and their movements. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Simpler integration with Google connectors. Review collected by and hosted on G2.com.

Pedro I.
PI
Pedro I.
Jefe de comunicación y medios digitales
Enterprise (> 1000 emp.)
"Great benefits from this tools to a really large company such as Claro ecuador"
4/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

The way we can connect all tha company arquitecture data and use it to make decisions. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The complexity and the partnership needed to fulfill correct integration. Review collected by and hosted on G2.com.

Luz V.
LV
Luz V.
Coordinadora CRM
Enterprise (> 1000 emp.)
"New excellent environment and seamlessly connected integrations"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like the whole new environment and how you can connect all the integrations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Actually, nothing. Everything is easy and simple; I haven't had any problems. Review collected by and hosted on G2.com.

HT
Hyman T.
Mid-Market (51-1000 emp.)
"Powerful Multi-Platform Corporate Data Consolidation"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

Ability to consolidate corporate data across multiple platforms Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The training to be able to use it is massive Review collected by and hosted on G2.com.

AD
April D.
Membership and Environmental Programming Manager
Small-Business (50 or fewer emp.)
"Great Integration and Clean Room Sharing, but Too Many Fields"
3.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I love the integration and clean room data sharing. This is based on the demo. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The quantity of info and fields. I feel like im constantly scrolling. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"A Unified Data View That Unlocks New Insights and Business Value"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like the way of unifying all my data, in place, to give me a full picture of my data and bring in new insights, opportunities and business value. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The biggest drawback for me is the cost of Data 360. It makes it hard to justify the ROI my organization pays for, especially when I compare it with other cloud providers like Snowflake. Review collected by and hosted on G2.com.