---
title: Zooma CRM Reviews
meta_title: 'Zooma CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Zooma CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Travel Arrangement
  url: https://www.g2.com/categories/travel-arrangement
---


# Zooma CRM Reviews
**Vendor:** Zoomaworks  
**Category:** [Travel Agency Software](https://www.g2.com/categories/travel-agency)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About Zooma CRM
Zoomaworks will provide tools to increase small business efficiency & profitability with one complete program.




## Zooma CRM Reviews
  ### 1. Best Customer Relationship Management Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek C. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Zooma CRM?**

Ease of use, customer support is amazing, there are number of features that can be used to enhance the work performance.

**What do you dislike about Zooma CRM?**

NA, so far so good. Keep updating the software to avoid any bugs otherwise, it is simple and work smoothly.

**What problems is Zooma CRM solving and how is that benefiting you?**

With the help of this tool, we can do meetings anytime, anywhere, and enhance our performances. It is simple tool that can be used in mobile and other systems.

  ### 2. Review for Zooma CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fadak M. | Recruitment Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Zooma CRM?**

Very useful CRM and helps in focusing on customer sales-oriented sales process.

**What do you dislike about Zooma CRM?**

nothing to dislike about this tool. Very useful.

**What problems is Zooma CRM solving and how is that benefiting you?**

Interaction with clients is easy and management of contacts, leads is very helpful.


## Zooma CRM Discussions
  - [What is Zooma CRM used for?](https://www.g2.com/discussions/what-is-zooma-crm-used-for)

- [View Zooma CRM pricing details and edition comparison](https://www.g2.com/products/zooma-crm/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A41%3A27+-0500&secure%5Bsession_id%5D=eaf0f0eb-1a1b-454e-a951-483176c4d052&secure%5Btoken%5D=e6f6d175296e7b81282ab8bca273b87f7bec9c7424b8a7d5b310e765ebd93f31&format=llm_user)

## Zooma CRM Features
**Agentic AI - Travel Agency**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- GDS/OTA Integration
- Third-Party Integrations
- Multi-Language
- Dynamic Content
- Accounting Integration
- Central Reservation System

**Additional Functionality**
- Reminders
- Status Tracking
- Itinerary Creation
- Channel Management
- AI Copilot
- Booking Management
- Generative AI
- Customer Database
- Communication Management
- Reservations Management
- Online Booking
- Reporting/Analytics
- Payment Processing
- Electronic Payments
- Travel Management
- Calendar Management
- Policy Management
- Multi-Currency
- Sales Pipeline Management
- Invoice Management
- Client Management
- Activity Dashboard
- API
- Promotions Management
- Supplier Management
- Pricing Management
- For Travel Agencies
- Quotes/Estimates
- Discount Management

## Top Zooma CRM Alternatives
  - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (2,029 reviews)
  - [Travelport+](https://www.g2.com/products/travelport/reviews) - 4.6/5.0 (186 reviews)
  - [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - 5.0/5.0 (74 reviews)