--- title: Zoom Phone Reviews meta\_title: 'Zoom Phone Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2671 reviews by the users' company size, role or industry to find out how Zoom Phone works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2671 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoom Phone Reviews & Product Details Visit Website The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP. AI-first highlights: AI Concierge\* Real-time and post-call summaries Voicemail prioritization and task extraction Ask AI Companion for instant answers during or after calls Team SMS summaries in Power Pack\* Zoom Phone connects your teams and your customers in one seamless, AI-first experience. \*Available for an add-on cost. * * * Product Website Zoom Phone Seller [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) Discussions [Zoom Phone Community](https://www.g2.com/products/zoom-zoom-phone/discuss) Solution Type Best-of-Breed Overview by Camille Shortridge (Customer Advocacy @ Zoom / Bilingual) Show More ## Pricing Pricing provided by Zoom Phone. ### US & Canada Unlimited $15.00 1 License Per Month [ View More Pricing Information ](https://www.g2.com/products/zoom-zoom-phone/pricing) Zoom Solutions (1) See how Zoom products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Tools in an AI-first work platform SolutionBy Zoom ](/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97/solutions/tools-in-an-ai-first-work-platform) Show More ## Zoom Phone Integrations (21) What do users say about integrations? Verified by Zoom Phone [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Translate ](https://www.g2.com/products/google-translate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HelpDesk ](https://www.g2.com/products/helpdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") macOS Sierra ](https://www.g2.com/products/apple-macos-sierra/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Events and Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Nitin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin V.") NV Nitin V. Full Stack Engineer Computer Software Small-Business (50 or fewer emp.) 6/5/2026 "Convenient All-in-One Calling with Smooth Forwarding, Voicemail, and SMS" 4.5/5 What do you like best about Zoom Phone? We use Zoom Phone mainly for internal team calls, and it’s really convenient because everything is in one place. The call forwarding is great—if you’re not available, it automatically forwards to someone else, so no call gets missed. Voicemail and SMS also work smoothly, and I can check voicemails directly from the app without any hassle. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? The auto attendant setup was a bit confusing at first, and it took us some time to figure out how to configure it properly. Also, sometimes the call quality drops suddenly even on a good internet connection, which is a bit frustrating when you’re in the middle of an important internal discussion. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Earlier, we used to call each other on our personal numbers, which felt unprofessional and got messy. Zoom Phone solved that for us—now all internal communication goes through one system, and it’s much more organised and easier to manage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Mid-Market (51-1000 emp.) 9/1/2022 "I would find another solution based on customer service" 0.5/5 What do you like best about Zoom Phone? There is nothing good about a company that forces you to keep something you don't want or need. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? My customer service experience is terrible after this last renewal. Adjusting my license count has been a nightmare. When trying to change my license count Zoom slow plays it and argues with you about keeping them up until your renewal takes place and then tells you due to the terms of service you can make any changes within 30 days of renewal and sticks you with licenses you don't need, don't want or can't afford. This is a business tactic is deceptive and unnecessary. is zoom that desperate for customers that they need to force an existing long term customer to keep licenses they don't need for an extra year? I will be finding an alternative and switching as soon as my term is up next year. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Recording meetings and getting guests connected to do interviews in our studios Review collected by and hosted on G2.com. Show More 7/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![AAYUSH A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AAYUSH A.") AA AAYUSH A. Java developer training Small-Business (50 or fewer emp.) 12/17/2025 "Seamless Integration, Reliable Cloud Phone Solution" 4/5 What do you like best about Zoom Phone? I use Zoom Phone mainly for making and receiving business calls, team communication, and staying connected while working remotely. It's easy to use, integrates well with Zoom Meetings, and offers clear call quality. I love that it's a reliable cloud phone solution for individuals and teams, and everything is in one app—calls, meetings, contacts, and voicemail—so I don’t have to switch tools, which saves time and makes communication faster and simpler. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Some advanced features are only available on higher plans, and setting up call routing or admin settings can be a bit tricky at first. Call routing setup could be simpler, with clearer settings and guided setup for admins. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? I use Zoom Phone for managing business calls in one place, staying reachable remotely, and avoiding physical desk phones. It offers clear call quality, seamless integration with Zoom Meetings, and easy call management, making communication faster and simpler. Review collected by and hosted on G2.com. Show More 5/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prabhu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prabhu B.") PB Prabhu B. Marketing Research and advertising Marketing and Advertising Small-Business (50 or fewer emp.) 4/19/2026 "Reliable and Efficient for Seamless Business Communication" 4/5 What do you like best about Zoom Phone? I really like how easy it is to connect with clients and buyers without delay using Zoom Phone. The calling is simple and generally reliable, which is great for discussing orders or clarifying details quickly. I also appreciate that it keeps everything in one place, making call management and follow-ups easier. It integrates smoothly with Zoom Meetings, allowing me to switch between calls and discussions effortlessly. The interface is simple, so managing calls, checking history, and following up is quite convenient. It's reliable for regular use, which is vital for my daily client communication. Additionally, I value how it works well with Google Workspace for scheduling, helping me stay organized. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Sometimes the call quality is not consistent if the internet is weak, especially when speaking with international clients. It also takes some time to understand certain settings at the start. Simpler setup and more affordable pricing options would make it even better. Making the interface more beginner-friendly would really help, especially for first-time users. Better guidance during setup and improved call quality on weaker networks would make a big difference. It would also be great to see more affordable plans for smaller teams. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? I use Zoom Phone to stay connected, respond quickly, and solve slow responses. It makes communication smooth and keeps everything organized. I like the seamless integration with Zoom Meetings and Google Workspace, making it easy to manage calls and follow-ups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NB Nitesh B. Sr. Analyst Mid-Market (51-1000 emp.) 3/24/2026 "Zoom Phone: Easy Setup, Flexible Calling Anywhere, and Great Value" 5/5 What do you like best about Zoom Phone? What I like most about Zoom Phone is how easy and convinient it is to use. Setting it up doesn’t take much effort, and you can use it on your phone, laptop, or even in a browser, which makes it really flexible. You can pretty much make calls from anywhere without any trouble. Also, it’s pretty affordable compared to other business phone systems, but you still get helpful features like call routing and team chat, so it feels totally worth it overall. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Sometimes the call quality isn’t very consistent on weak internet, and the setup plus advanced features can feel a bit confusing at first. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? It is is mainly solving the problem of complicated and expensive traditional phone systems by giving a simple, cloud-based way to call, message, and manage communication all in one place. It helps me stay connected from anywhere and makes handling calls, messages, and team coordination much easier and faster, which saves time and effort overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Bhavana N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavana N.") BN Bhavana N. Intern Enterprise (\> 1000 emp.) 4/26/2026 "Seamless Integration for Remote Work" 4/5 What do you like best about Zoom Phone? I like how Zoom Phone combines calling, video meetings, messaging, and screen sharing in one platform, which makes communication simple and efficient. I especially appreciate the reliable call quality, the easy collaboration features, and the option to connect with both mobile phones and landlines, helping our team stay productive and connected. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Some aspects of Zoom Phone could be improved to enhance the overall experience. One limitation is the lack of more advanced analytics and detailed reporting features compared to some other business phone systems. Since it is a cloud-based service, call quality can sometimes depend on internet stability, which may lead to occasional call drops or audio issues in weaker network conditions. There are also instances of minor application glitches or performance slowdowns, especially on less powerful systems. Additionally, customer support response times can sometimes be inconsistent. While it works well for daily communication, improving reliability, support, and advanced features would make it even more efficient and user-friendly. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone helps address communication challenges by offering one unified platform for voice calls, video meetings, instant messaging, and collaboration. I find it especially useful because it cuts down on switching between multiple tools, strengthens team communication, and makes it easier to stay connected with both colleagues and customers. Overall, it saves time and supports higher productivity. Review collected by and hosted on G2.com. Show More 6/2/2026 Validated ReviewerIncentivizedSource: G2 invite ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Talent Acquisition Specialist Small-Business (50 or fewer emp.) 3/10/2026 "User-Friendly and Efficient with Stellar Call Quality" 5/5 What do you like best about Zoom Phone? I find Zoom Phone super useful and helpful for making phone calls, and the call quality is good. It's network-friendly, which really helps in connecting calls. I appreciate being able to easily navigate to voicemail and also text easily. The user interface is something I like most; it's easy to use and was a big reason for switching from RingCentral. I also value the AI companion feature because it helps find things in Zoom, makes transcripts, and assists in navigating during calls. The initial setup was very easy as well. Overall, I'm impressed with how all areas work for me, and that’s why I gave it 5 stars. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? It depends on a stable internet connection for good call quality, and the costs are high. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? I use Zoom Phone for calls, texts, and voicemails. It's useful, with good call quality and is network friendly. The AI companion helps with transcripts and navigation during calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shaikh I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaikh I.") SI Shaikh I. Business Development Specialist Information Technology and Services Small-Business (50 or fewer emp.) 5/26/2026 "Simple, Reliable, and Effective Business Communication" 5/5 What do you like best about Zoom Phone? Zoom Phone is user-friendly, reliable, and seamless to integrate with the Zoom app. It simplifies calling, messaging, and handling other business calls with ease. The software delivers outstanding audio quality even while working remotely. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? The phone service operates very well; however, there may be some challenges relating to sound quality when the connection is not strong enough. There might also be some features that one will need some time to get used to. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Using Zoom Phone makes business communication easier by integrating voice calls, instant messaging, and video conferencing in one platform. This increases collaboration and productivity without the hassle of using different applications. Review collected by and hosted on G2.com. Show More 6/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anjaly T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjaly T.") AT Anjaly T. Reporting and Analytics Specialist Public Relations and Communications Small-Business (50 or fewer emp.) 5/14/2026 "Easy-to-Use Zoom Phone That Streamlines Remote Communication" 5/5 What do you like best about Zoom Phone? What I like best about Zoom Phone is its ease of use and seamless integration with the Zoom ecosystem. The interface is simple, call quality is reliable, and features like voicemail transcription, call routing, and mobile/desktop access make communication much more efficient. It also helped streamline workflows for remote collaboration without requiring complex setup or training. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? One downside of Zoom Phone is that some advanced call management and admin settings can feel a bit complex for new users. Occasionally, minor call delays or notification sync issues happen on mobile devices. It would also be helpful to have more advanced analytics and AI-driven features included without additional costs. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone helped simplify our communication by replacing disconnected calling tools with one centralized platform. Before using it, managing calls across remote teams was less organized and harder to track. Now, we can handle calls, voicemails, and meetings in one place, which has improved collaboration and response time. Its easy setup and reliable performance also reduced the need for IT support and made remote communication much smoother. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Pablo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo C.") PC Pablo C. CRM Solution Designer Mid-Market (51-1000 emp.) 5/6/2026 "Reliable cloud calling for modern business teams" 4/5 What do you like best about Zoom Phone? What I like best about Zoom Phone is that it brings business calling into a modern, cloud-based communications experience. For users who are already familiar with Zoom, the phone functionality feels relatively easy to adopt because it fits naturally alongside meetings, contacts, messaging, and collaboration workflows. I especially like that users can make and receive business calls from different devices instead of being tied to a physical desk phone. This is valuable for remote and hybrid teams because employees can stay reachable from their computer or mobile device while keeping business calling separate from personal communication. Another strong point is the simplicity of the user experience. Core actions like placing calls, receiving calls, checking voicemail, and managing call history are straightforward. For many users, that reduces the learning curve compared with older phone systems. Overall, the best part of Zoom Phone is that it makes business voice communication feel more flexible, accessible, and aligned with how modern teams already work. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? What I dislike about Zoom Phone is that the experience can depend heavily on how well the phone system is configured for the organization’s specific needs. The basic user experience is straightforward, but more advanced requirements like call routing, auto attendants, call queues, reporting, permissions, and integrations require careful setup and administration. Another area for improvement is that Zoom Phone works best when the organization is already committed to the Zoom ecosystem. If a team uses different tools for meetings, messaging, CRM, support, or contact center workflows, the overall value may depend on how well Zoom Phone integrates into those existing processes. I also think some organizations may need more guidance during setup to make sure the phone system reflects their actual business workflows. For example, call flows, escalation rules, voicemail handling, business hours, and department-level routing can become confusing if they are not designed clearly from the start. Overall, Zoom Phone is strong for modern cloud calling, but the administrative setup and long-term fit need to be planned carefully, especially for organizations with more complex phone or support operations. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone helps solve the problem of modernizing business calling and reducing dependence on traditional desk phones or legacy phone systems. It gives users a cloud-based way to make and receive business calls from different devices, which is especially useful for remote and hybrid work. The main benefit is flexibility. Employees can handle calls from their computer or mobile device, access voicemail and call history, and stay reachable without being tied to a specific office location. This makes day-to-day communication easier for distributed teams. It also helps consolidate communication tools. For organizations already using Zoom for meetings, Zoom Phone can bring voice calling into a more familiar environment, reducing the need for users to switch between separate systems for calls and meetings. Another benefit is easier scalability and administration compared with older phone setups. Adding users, managing phone settings, and supporting remote employees can be simpler than maintaining a traditional phone system. Overall, Zoom Phone benefits us by making business calling more flexible, accessible, and aligned with modern work patterns, while helping reduce the friction of managing voice communication across different users and locations. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Zoom Phone. ### US & Canada Unlimited $15.00 1 License Per Month ### Pro Plus $18.32 1 User Per Month ### Business Plus $22.49 10 User Per Month [ View More Pricing Information ](https://www.g2.com/products/zoom-zoom-phone/pricing) Zoom Phone Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone) ##### ##### Zoom Phone Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Platform Basics - VoIP Providers PBX systems, VoIP Softphone Call Management Integrations [ View More Features ](https://www.g2.com/products/zoom-zoom-phone/features) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,425) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/zoom-zoom-phone/competitors/alternatives) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Best AI assistants for meeting scheduling and follow-ups](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups)[Google Compute Engine reviews](https://www.g2.com/products/google-compute-engine/reviews)[What release notes management solutions are most reliable based on reviews from users running long-term SaaS products?](https://www.g2.com/discussions/what-release-notes-management-solutions-are-most-reliable-based-on-reviews-from-users-running-long-term-saas-products%20) [Which client portal offers the most customization options?](https://www.g2.com/discussions/which-client-portal-offers-the-most-customization-options)[User Research Platforms](https://www.g2.com/discussions/has-any-user-research-platforms-worked-really-well-for-you)[Pros and Cons Details](https://www.g2.com/products/zoom-zoom-phone/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)