jackson  r.
JR
jackson r.
Recepcionista virtual.
Small-Business (50 or fewer emp.)
"Zoom a meeting portal."
5/5
What do you like best about Zoom Workplace?

First, the calls are very smooth despite internet fluctuations, always remaining stable with a clear image. There are multiple options when it comes to holding a meeting, scheduling times, the number of people who can be online in a single room, and managing the people online quickly and intuitively.

It has integrations that help maximize performance. The price covers exactly what it offers and even a bit more. In case of a failure, support is there for you, very friendly and with optimal solutions, and now being able to use artificial intelligence helps to create and implement everything faster. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Until now, the not-so-optimal thing about Zoom was that it didn't have a notepad, but it has already been integrated in the latest updates. I would say it is now a great program. Review collected by and hosted on G2.com.

Divyansh T.
DT
Divyansh T.
Product Engineer
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Use Platform with Great Call Quality and Helpful AI Summaries"
4/5
What do you like best about Zoom Workplace?

What stands out most is how reliable and easy to use it is. Calls connect quickly, video and audio quality hold up well even on weaker connections, and joining a meeting takes just a click. Having chat, meetings, calendar, and whiteboard in a single workspace cuts down on app-switching, and the AI Companion summaries are genuinely useful for catching up on meetings I miss. It's a platform that just works without much friction. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Frequent update prompts are disruptive, some advanced features are locked behind higher-tier plans, and the app can feel bloated and slow to load at times. Review collected by and hosted on G2.com.

Kathryn M.
KM
Kathryn M.
Care Guide
Mid-Market (51-1000 emp.)
"Essential for Building Remote Relationships"
5/5
What do you like best about Zoom Workplace?

I like that Zoom Workplace allows us to establish trust and rapport, as well as get to know our coworkers' personalities through the camera, which is something we would have had in a physical workplace. Since our positions are remote, Zoom Workplace is a great tool for this purpose. I appreciate how it lets us connect with clients remotely and personalize our service with one-on-one face-to-face interactions. I also find the functionality of Zoom Workplace to be quite good, and the initial setup was a breeze with the secure sign-in feature. Overall, it has allowed us to have more successful outcomes. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

N/A Review collected by and hosted on G2.com.

Kiran S.
KS
Kiran S.
Senior UX Designer
Computer Software
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly Platform for Daily Meetings and Collaboration"
4.5/5
What do you like best about Zoom Workplace?

Zoom Workplace is easy to use and makes joining meetings quick and hassle-free, even for non-technical users. It offers good video and audio quality, smooth screen sharing, and useful collaboration features like chat, whiteboard, and polls. The platform works well across devices, supports meeting recording, and integrates with other tools, making it convenient for daily work. Overall, it’s a reliable solution for both small and large team meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace does have a few downsides despite being popular. Users sometimes face connection issues like lag, audio glitches, or dropped calls, especially with weak internet. The free version has limitations like meeting time restrictions, and some advanced features are only available in paid plans. Review collected by and hosted on G2.com.

Ebonie C.
EC
Ebonie C.
CEO, Founder and Mortgage Strategist
Real Estate
Small-Business (50 or fewer emp.)
"Zoom Workplace: Reliable, Easy All-in-One Communication for Seamless Remote Collaboration"
5/5
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is its reliability, ease of use, and all-in-one communication features. It makes virtual meetings, team collaboration, screen sharing, chat, and file sharing simple and efficient. The video and audio quality are consistently strong, and the platform works well across desktop and mobile devices. Zoom helps me stay connected with clients, colleagues, and teams regardless of location, making remote work and online meetings seamless and productive. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One downside of Zoom Workplace is that some advanced features can take time to learn, especially for new users. The free version also has meeting time limits, which can be restrictive for longer discussions. Occasionally, updates change settings or interface layouts, requiring users to re-familiarize themselves with certain features. However, these issues are relatively minor compared to the overall value and reliability of the platform. Review collected by and hosted on G2.com.

Phenny  M.
PM
Phenny M.
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly Communication Hub"
4.5/5
What do you like best about Zoom Workplace?

I use Zoom Workplace for daily communication, and it's been very helpful for holding office meetings, training webinars, and onboarding sessions with colleagues in different locations. It's easy to use as long as the internet is on, and I find it reliable, clear, and easy to navigate. The transition from Microsoft Teams to Zoom Workplace was straightforward because many people, including myself, find Zoom more reliable and effective. The initial setup was simple and didn't require any training, which made it easy for everyone to get started. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I hate when the internet is weaker, the audio or images become unstable. Review collected by and hosted on G2.com.

Antawn E.
AE
Antawn E.
Operations & Finance Coordinator
Mid-Market (51-1000 emp.)
"Versatile Meeting Solution, Room for UI Improvement"
4/5
What do you like best about Zoom Workplace?

I like that there are a lot of different options available with Zoom Workplace, which is really helpful for us. We can assign different owners of events, making it easier if someone is terminated, as switching the owner is simple. One of my favorite features is Zoom Phone. It allows us to contact scholars or vendors using a Zoom phone number instead of our personal numbers, maintaining professionalism. It's helpful because we frequently speak with scholars, and having that Zoom phone number helps in maintaining a level of professionalism while providing them an avenue to reach out to us directly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I think one of the main things that could be improved is that it can be a bit hard to navigate. There's a lot of information in one setting, and there's so many different services that they offer. There's, like, nonprofit accounts, educational accounts. There's, like, so many things. I think if there was a quick learning course, that would be really helpful. Especially when we're onboarding a new HR employee. If they're able to quickly learn about this platform, it'd be really helpful to us, and it'd save us a lot of training time. Review collected by and hosted on G2.com.

Martisa E. T.
MT
Martisa E. T.
Call Center Agent
Computer & Network Security
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Communication, But Pricing Concerns"
5/5
What do you like best about Zoom Workplace?

I like the background feature in Zoom Workplace because it lets you be anywhere and still put a background behind you. It makes the call look more professional and helps hide your real environment, which is especially useful when there’s a lot going on behind you. Overall, it adds an extra layer of professionalism without much effort. The initial setup was pretty easy too, as long as you have the meeting ID you need to join. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom workplace is easy to use, but occasional audio or video lag can interrupt meetings. Also, some advanced collaboration and administration features are only available with paid plans, which can be limiting for smaller teams. Review collected by and hosted on G2.com.

Harshit G.
HG
Harshit G.
Financial Analyst Trainee
Enterprise (> 1000 emp.)
"Great AI Meeting Minutes, But High Data Usage Can Be a Challenge"
3.5/5
What do you like best about Zoom Workplace?

Zoom Workplace AI’s automated MoM generation, once activated, quickly provides a summary of the meeting based on the discussion and highlights the important pointers, saving me from spending hours doing it manually. Zoom Workplace’s synchronization with Outlook also helps me set up meetings in no time. Overall, Zoom is one of the easiest and most convenient tools to use, which makes it an easy choice for users. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom’s high data usage per minute or hour is a bit of a drawback, especially when we’re away at a site dealing with network issues. Review collected by and hosted on G2.com.

Nikhil O.
NO
Nikhil O.
Bridge Engineer
Enterprise (> 1000 emp.)
"Zoom Workplace Streamlines Meetings, Chat, and Collaboration in One Place"
4.5/5
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how seamlessly it brings everything together—meetings, chat, and collaboration—all in one place. It’s reliable, easy to navigate, and great for staying connected with teams anywhere. The integration with productivity tools really helps streamline work without constantly switching between apps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The interface feels cluttered with too many icons, making navigation less intuitive than it used to be. Constant notifications and the pressure to stay "always on" through integrated chat can be draining. Plus, the transition between basic meetings and the full workplace suite occasionally feels clunky and over-engineered. Review collected by and hosted on G2.com.