Zoom Workplace has helped us connect not only with our clients, but also with our other office across the country. It seamlessly integrates with our tech stack, books rooms and helps with summarising the meetings into easy to digest actions using its AI tools.

It is very user friendly as it simply becomes part of booking a meeting through Outlook.

After changing a few settings, it manages to play video on calls without any issues which shows how well it performs.

We are fully integrated with Zoom and have rolled out licenses for all our users and created dedicated Zoom rooms in our offices. The pricing is on par with other offerings, but the convenience is priceless.

Throughout the early rollout, we could always reach out to our account manager that was very helpful and if he couldn't help, a support request was raised and solved fairly quickly. Review collected by and hosted on G2.com.

Zoom rooms have the capability of joining teams meetings as well. While this is a great feature, we had to use another 3rd party service to reroute audio to ensure our clients could hear us perfectly. Of course, this is not Zoom's responsibility, but the only thing that is negative at the moment. Review collected by and hosted on G2.com.

What really appeals to me about Zoom Workplace is how simple it is to use for meetings and regular communication. Because of the user-friendly design, hosting or attending meetings only requires a few clicks. I also like that the audio and video quality is usually quite consistent, even with mediocre bandwidth. Features like screen sharing, chat, and recording make it very beneficial for both business and teamwork. Review collected by and hosted on G2.com.

I find it unpleasant when the app occasionally lags or freezes, especially after long meetings or when other apps are active. Furthermore, a number of sophisticated features are only available with costly subscriptions, which can be problematic. Notifications may also sometimes be a bit overwhelming. Review collected by and hosted on G2.com.

What I like most about Zoom Workplace is how easy it is to stay connected with my team throughout the day. The platform is very reliable for meetings, and the video/audio quality is consistently strong, which makes a big difference when coordinating with a busy team.

I also like how everything is integrated—chat, meetings, and file sharing are all in one place, so it keeps communication organized and reduces the need to switch between multiple tools. Scheduling and joining meetings is quick and straightforward, which helps keep the day running smoothly.

Overall, it’s user-friendly, dependable, and makes day-to-day communication much more efficient. Review collected by and hosted on G2.com.

While Zoom Workplace is very reliable overall, there are a few areas that could be improved. The platform can feel a bit overwhelming at times because there are so many features bundled together, and not all of them are used regularly.

Occasionally, switching between chat, meetings, and other tools isn’t as seamless as it could be, especially when working quickly during a busy day. It would also be helpful if customization options for the workspace layout were a bit more flexible to better match different team workflows. Review collected by and hosted on G2.com.

The AI Companion 3.0 is the standout feature for 2026. The ability to ask natural language questions about past meetings, unread chats, and even synced emails from Outlook or Gmail is incredibly powerful. I also love the Workplace App interface refresh—moving the navigation to the left sidebar makes it much faster to toggle between my calendar, docs, and team channels. The new Live Voice Translator has also been a game-changer for our international calls, providing real-time audio translation that actually sounds natural. Review collected by and hosted on G2.com.

As the platform has expanded from a simple meeting tool into a full "Workplace," the UI has become significantly more complex. It can occasionally feel cluttered with too many tabs and pop-up notifications for new features. I’ve also noticed that the Version 7.0 update had some initial stability issues in certain regions, and the mobile app still lacks some of the deep recording and administrative controls found on the desktop version. Review collected by and hosted on G2.com.

What I like best about Zoom Workplace is how reliable and easy to use it is, even with a slow internet connection. The interface is very intuitive, so I don't have to spend time teaching new team members how to join a call or share their screen. I also really appreciate the 'Team Chat' feature because it allows us to keep our project discussions and video meetings in one single place, which saves me from constantly switching between different apps. Review collected by and hosted on G2.com.

One thing I dislike is how frequent the software updates are. It feels like every time I open the app to join a meeting, there is a new update required, which can be frustrating when I'm in a rush. Additionally, while the many features are great, the settings menu has become quite cluttered and it can be difficult to find specific audio or video options quickly. Review collected by and hosted on G2.com.

The most helpful thing about Zoom is that is it an all in one work hub meaning that is much more than just a video meeting app. Review collected by and hosted on G2.com.

It can be a little slow to use at times, and occasionally the meeting links don’t work. The interface can also feel cluttered and overcomplicated. It relies heavily on internet quality, so if your connection is slow, the app will be slow too. On top of that, the free and mobile versions have limited features, which can feel quite restrictive. Review collected by and hosted on G2.com.

What I like best about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ability to easily move from chat to video calls or file sharing enhances productivity and reduces the need to switch between multiple applications. I also appreciate the intuitive user interface, which makes it accessible for all team members regardless of technical skill level. Additionally, features like breakout rooms, real-time messaging, and third-party app integrations make working in hybrid or remote environments much more efficient and engaging. Review collected by and hosted on G2.com.

One thing I dislike about Zoom Workplace is that it can sometimes be overwhelming to keep track of multiple notifications from chats, meetings, and shared documents, especially during busy workdays. Additionally, while there are many features available, it can take time to learn and navigate all of them efficiently. I’ve also experienced occasional connectivity or audio issues during meetings, which can interrupt workflow. Overall, while Zoom Workplace is a powerful platform, I think improving notification management and troubleshooting tools would make it even better. Review collected by and hosted on G2.com.

The standout feature of Zoom Workplace is the AI Companion and its automated meeting summarizing capabilities. It acts as an efficient digital assistant by generating highly accurate, timestamped meeting notes, action items, and searchable transcripts immediately after a call ends. This allows me to fully engage in the discussion rather than multitasking to take notes manually. Additionally, the audio and video quality remain remarkably stable and crisp even on lower-bandwidth home networks, and the workspace dashboard neatly organizes upcoming tasks, shared recordings, and team channels so everything is accessible from one central hub. Review collected by and hosted on G2.com.

overseeing cross-functional project deployments, my primary issue with Zoom Workplace is the complexity of enterprise license optimization and tiered feature provisioning. Managing varying access levels for premium features like AI Companion, Large Meetings, and Webinar add-ons introduces significant administrative overhead during routine audits. Additionally, the rapid consolidation of Team Chat, Mail, and Phone into a single dashboard has created interface clutter; notification routing can become overwhelming for users, occasionally leading to missed action items when project channels overlap. The background resource utilization of the desktop application has also noticeably increased with recent feature updates. Review collected by and hosted on G2.com.

Zoom emerged as a virtual environment at the time of covid and bought everything into one place. It became a essential part of our life since then and many software came for competition but none worked like it. Zoom made its place in the lives of people. The best thing is that you don't need to have your laptop by your side all the time, you can even attend meetings and do tasks from your phone only. The interface feels very smooth and the performance is none the less. We can also connect our email, calendar directly with it to know all the tasks and schedules. Its AI feature like the summarization of meetings is the highlight as if someone joins late, he/she can keep up with the things that have already been done. If we talk about costs then it does offer 40 minutes of free meeting time which is okayish for basic meetings. Review collected by and hosted on G2.com.

I think the only downside is that the AI features are not yet up to the mark, they still need to be worked on. rest according to me is fine. Review collected by and hosted on G2.com.

First, the calls are very smooth despite internet fluctuations, always remaining stable with a clear image. There are multiple options when it comes to holding a meeting, scheduling times, the number of people who can be online in a single room, and managing the people online quickly and intuitively.

It has integrations that help maximize performance. The price covers exactly what it offers and even a bit more. In case of a failure, support is there for you, very friendly and with optimal solutions, and now being able to use artificial intelligence helps to create and implement everything faster. Review collected by and hosted on G2.com.

Until now, the not-so-optimal thing about Zoom was that it didn't have a notepad, but it has already been integrated in the latest updates. I would say it is now a great program. Review collected by and hosted on G2.com.