Bảo Ngọc N.
BN
Bảo Ngọc N.
I am working as a buyer in a local food and beverage manufacture.
Food & Beverages
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Makes Global Communication Feel Face-to-Face"
5/5
What do you like best about Zoom Workplace?

Zoom helps us connect and communicate with people all over the world. It reduces the drawbacks related to geographic distance and time differences. We can talk with others almost like a daily conversation because we can speak face to face and still sense emotions and body language. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing much to say. We can use the free version and connect directly through the web version. The installation takes too much time, and having to check the guidelines feels unnecessary because it’s so simple. Review collected by and hosted on G2.com.

Tanisha Ojha_IT2_141 O.
TO
Tanisha Ojha_IT2_141 O.
Web development & Design Lead
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Feature-Rich, User-Friendly Platform with an Impressive AI Companion"
4.5/5
What do you like best about Zoom Workplace?

It has pretty much every feature I need, such as screenshare, multiple invites, good host control as well. I love the whiteboard functionality since it serves most of my purpose of explaining notes or other things. The interface is very user-friendly and intuitive to understand. It performs well on my system with little to no lag. Since it offers both paid and free plans, it's quite flexible in terms of pricing and offers a great ROI. The platform is beginner friendly and does not require too much support to operate as well. The AI companion surprised me as I did not expect it to be this good, it was summarising meetings and even offering follow ups.It also integrates very well with other apps such as slack or google calendar so very helpful. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The interface me sometimes feel crowded, there could be more integrations as well. for example, I feel that if integrated somehow with microsoft teams it would be much more helpful for my use case.I do notice some cases of lag while running zoom although the performance is mostly okay. The pricing also feels okay to me but the free tier meetings end every 40 minutes which is inconvenient. The AI bot has room for improvement too. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
CP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"It is an easy-to-use application that adds a lot of value to personal and work projects."
5/5
What do you like best about Zoom Workplace?

User-friendly interface, allows recording meetings and creating groups or work teams, stream live to Facebook or YouTube. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

It requires a considerable amount of internet bandwidth, much more than other applications. Review collected by and hosted on G2.com.

Nikhilesh S.
NS
Nikhilesh S.
Software Developer
Small-Business (50 or fewer emp.)
"Rock-Solid Calls and AI Summaries Make Zoom Workplace a Time-Saver"
4/5
What do you like best about Zoom Workplace?

The call stability is what stands out most for me. Even on a mediocre internet connection, Zoom Workplace holds up without dropping or lagging mid-meeting. The AI meeting summary feature has been a genuine time-saver — I no longer have to take manual notes during client calls. Setting up a meeting takes under a minute, and the interface is intuitive enough that even non-technical teammates pick it up without any hand-holding. The breakout rooms feature is also handy for team workshops. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The app is quite heavy on system resources — when I have a few other tools open alongside it, I can noticeably feel the slowdown. The frequent update prompts are also a bit disruptive, especially when you're about to jump into a call. The free plan's 40-minute limit on group meetings catches people off guard more than it should. I also wish the chat feature within Zoom was a bit more polished — it still feels secondary compared to dedicated messaging tools. Review collected by and hosted on G2.com.

Prahlad K.
PK
Prahlad K.
Head of Operations & Supply Chain | Founding Team
Small-Business (50 or fewer emp.)
"Seamless Video Conferencing with Some Pricing Concerns"
4.5/5
What do you like best about Zoom Workplace?

I really like the screen sharing option in Zoom Workplace. It allows me to easily share my screen during calls with clients or vendors, and I can show whatever I need from my laptop directly to them. The video conference feature is also impressive because it works smoothly without buffering, even with a small bandwidth internet connection. It's a relief to see my client's video over the Zoom call without any interruption. The initial setup was very easy, too. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The only thing I can suggest right now is the pricing. They should have some report functionalities as well. Review collected by and hosted on G2.com.

Tejovanth S.
TS
Tejovanth S.
Student
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful, Reliable Meetings with Great AI Summaries—But the Free Plan Feels Limiting"
3.5/5
What do you like best about Zoom Workplace?

Honestly the feature set is hard to beat. You get whiteboards, private messaging between participants, multiple screen sharing options and you can even draw or highlight over the shared screen all in one place. It works really well for large meetings and the waiting room makes things feel a lot more controlled and secure. Video quality stays good even when the internet isn't great which matters more than people realise. The layout doesn't feel cluttered either and you still get a clear view of everyone. The AI meeting summaries are genuinely useful and not just a gimmick. Integrations with Slack, Salesforce and others work without any hassle. Setup took almost no time and you can even join as a guest without logging in which guests really appreciate.The free plan cuts off group meetings after 40 minutes which gets annoying fast.We can use it for pretty much everything from internal catchups to client calls. The meeting summaries alone have saved a lot of back and forth on notes and follow ups. It just works which is really all you want from a tool like this. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Some features you'd expect to just have are locked behind the paid plans Review collected by and hosted on G2.com.

Chirag A.
CA
Chirag A.
AVP
Consulting
Enterprise (> 1000 emp.)
"Outstanding Collaboration - with Crystal-Clear Video and Seamless Teaming"
4/5
What do you like best about Zoom Workplace?

Zoom Workplace is an outstanding all-in-one collaboration platform. The video conferencing quality is excellent, with crystal-clear audio and HD video even on lower bandwidth connections. I especially love the seamless integration between meetings, chat, phone, and whiteboard features - everything is in one place, which saves so much time. The screen sharing and annotation tools make remote presentations and team collaborations incredibly productive. Scheduling meetings directly from the calendar and the one-click join feature are huge time-savers. The breakout rooms feature is fantastic for workshops and team sessions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There are very few things to that i dont like about Zoom Workplace. Occasionally, the app can feel resource-heavy on older computers, using more RAM and CPU than expected during long meetings. The pricing for advanced features can be a bit steep for smaller teams or individual users. Sometimes the virtual background feature requires a green screen for best results. These are minor issues compared to the overall value the platform provides. Frustration of going to Admin for using extra tools Review collected by and hosted on G2.com.

Harsh  K.
HK
Harsh K.
Operations Associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and Easy to Use platform for online meetings"
4/5
What do you like best about Zoom Workplace?

What I like best about Zoom workplace is how easy it is for me to join meetings and communicate with others without technical issues. I use it for online classes, project discussions, and team meetings, and the audio and video quality are usually clear. Features like screen sharing and chat help me collaborate more effectively, and it works smoothly on both my laptop and phone,which makes it very convenient for daily use. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One thing I dislike about Zoom Workplace is that it can sometimes use a lot of internet bandwidth, especially during longer meetings or screen sharing sessions. Sometimes there are connectivity or audio lag issues on weaker internet connections. The free version also has some limitations, like meeting time restrictions,and some advanced features require a paid plan. Review collected by and hosted on G2.com.

Uzma I.
UI
Uzma I.
support specialist
Enterprise (> 1000 emp.)
"Zoom makes the customer support interaction easy and effective"
5/5
What do you like best about Zoom Workplace?

I am a customer support agent at Go Highlevel company and I give assistance to my international clients via zoom call, and zoom really makes my work easy. There are several breakout room options, personalised chat option that I can select which person I need to send a message to, there's an option of zoom recording, more than that, it has a highlighting feature , if someone sharing the screen, and guiding, we can highlight directly which saves our time and energy Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There is nothing, i dislike about zoom, zoom has all features needed to handle my all international clients. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Reliable, Easy Video Conferencing with Powerful Breakout Rooms"
5/5
What do you like best about Zoom Workplace?

Zoom Workplace is an awesome, reliable, and easy-to-use platform for conducting video conferences, whether it’s with just a few people or with a few thousand through webinars. I also really like the breakout room feature, which lets you divide large groups into smaller groups to discuss topics while running learning sessions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The video quality on low internet bandwidth is something that should be improved. Also, both the desktop and mobile apps need better optimization to reduce resource usage and prevent excessive battery drain. Review collected by and hosted on G2.com.