AD
AKSH D.
Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable, Professional Video Meetings with Intuitive All-in-One Collaboration"
4.5/5
What do you like best about Zoom Workplace?

Zoom Workplace provides reliable video conferencing with strong audio and video quality, which helps virtual meetings feel smooth and professional. Its built-in chat, screen sharing, whiteboard, and calendar tools keep communication and collaboration in one place, and the intuitive interface makes it easy to navigate for both new and experienced users. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Actually, the free plan has time limits for group meetings, and some advanced collaboration and AI features require a higher-tier subscription. Also, the desktop app can occasionally use a significant amount of system resources during longer meetings. Review collected by and hosted on G2.com.

Priyanka P.
PP
Priyanka P.
Business Development Manager
Consulting
Mid-Market (51-1000 emp.)
"More Than Just a Call - A True All-in-One Collaboration Hub."
5/5
What do you like best about Zoom Workplace?

I love how the AI Companion identifies action items during our weekly sprints, which saves me 30 minutes of admin work every Monday.

Since I work while travelling so high-quality video and audio even on lower bandwidths is a saviour for me.

The "Free" AI Value: This is the strongest ROI argument. Most competitors charge an extra $20–$30/user/month for AI features and here the AI Companion is included at no additional cost in paid plans, offering immediate savings on third-party transcription tools.

The interface is so ubiquitous that new hires usually don't need training to get started.

When we had specific questions about configuring Zoom Rooms or setting up our AI Companion features, the self-service resources were comprehensive.

It integrates deeply with Workvivo and offers Browser Tab Sharing, which is much smoother than sharing an entire messy desktop window. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While the free tier is generous, the 40-minute limit on group meetings remains a major frustration for small teams or nonprofits.

The app become significantly heavier so it takes lot of memory. Review collected by and hosted on G2.com.

Rock S.
RS
Rock S.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"High-Quality Screen Sharing and Annotations Make Zoom Great for CAD Collaboration"
5/5
What do you like best about Zoom Workplace?

As a Mechanical Engineering student at RGPV, I highly value Zoom's high-quality screen sharing and interactive annotation tools. During our major/minor projects or CAD design discussions (like AutoCAD or SolidWorks), we can easily share our screens and use the annotation pen to pinpoint exactly where a design change is needed. It makes our technical collaboration extremely smooth and effective. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sharing heavy engineering software simulations or 3D CAD models over Zoom sometimes causes a lag if the internet speed drops. A built-in feature to optimize frame rates specifically for high-end graphic software sharing would be a great addition. Also, the 40-minute limit on free group calls interrupts our long study sessions. Review collected by and hosted on G2.com.

HV
HARRI V.
student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple UI, Free Option, and Strong Cross-Country Connectivity"
4.5/5
What do you like best about Zoom Workplace?

The UI is simple and easy to use. I also appreciate that there’s a free usage option available and that it supports connectivity between countries. It works well with integrated apps like the whiteboard, and Zoom support is alright. However, the AI companion isn’t very clear or easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The connection sometimes drops, and although the UI is simple and easy to navigate, some parts could still be improved. It would also help if the app felt less laggy during screen sharing and when using the whiteboard. Zoom pro could be priced lower as its a little high for indian citizens. and like i said earlier ai couold be improved Review collected by and hosted on G2.com.

Safin G.
SG
Safin G.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Feature Rich Platform for Messaging, Meetings, Collaborating and more"
4/5
What do you like best about Zoom Workplace?

The video and audio quality, along with AI features like meeting summaries, meeting agendas, and task lists, are the best parts of Zoom Workplace, and they really help in my day-to-day meetings with team members. Another thing I like about Zoom Workplace is that it brings everything into one place, such as chatting, calling, meetings, and scheduling, so there’s no need to switch between multiple apps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I’ve noticed that when I start the Zoom desktop app on my Mac, it consumes a lot of memory, which is really concerning because it sometimes slows down my system. It also occasionally freezes during startup. Review collected by and hosted on G2.com.

SR
Sameer R.
Operations - Executive
Enterprise (> 1000 emp.)
""Zoom Workplace Keeps My Team Connected and Productive""
4/5
What do you like best about Zoom Workplace?

I use Zoom Workplace daily as a supervisor and RTM to connect with my team, conduct one on one calls and host training sessions from my desk. Few things I like most:

- Simple and clean interface, joining or hosting a call takes just one click from anywhere

- Zoom Chat keeps all team communication in one place, no need to switch between apps

- Screen sharing helps me present performance data and score sheets directly during calls

- Breakout rooms are very useful during training to split agents into smaller focused groups

- Recording lets me save important sessions so agents can refer back anytime

- Works seamlessly on desktop and mobile, so I stay connected even on the go

- Integrates well with Google Calendar and Outlook making scheduling and joining meetings effortless Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

No big dislikes, but sometimes the app can be heavy on system resources during long calls, and notification management could be better as it gets overwhelming when multiple chats and meetings are active at the same time. Review collected by and hosted on G2.com.

Neo Charity M.
NM
Neo Charity M.
Marketing Officer and Analyst
Small-Business (50 or fewer emp.)
"Streamlined Virtual Meetings with Rich Features"
4.5/5
What do you like best about Zoom Workplace?

I appreciate Zoom Workplace for its range of features that assist in getting work done, like screen sharing, breakout rooms, and the ability to hold webinars. It can sync with my calendars, making it easy to track workload. I love the ability to record sessions and turn on transcripts for easier referencing, which helps if I miss any points during meetings. The feature to listen later or share recordings with someone who missed the meeting is very valuable to me. I also find Zoom Workplace user-friendly and the initial setup was pretty easy, without requiring a lot of configuring. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I find it battery-consuming and it takes too much processing power. Adding more features can make it look and feel cluttered, which can be a bit distracting. There's also too much admin and app configurations, making it feel overwhelming. Review collected by and hosted on G2.com.

Yeferson P.
YP
Yeferson P.
Coordinador de tecnología
Mid-Market (51-1000 emp.)
"Easy to Use and Highly Effective, but Expensive"
5/5
What do you like best about Zoom Workplace?

I like that Zoom Workplace is very easy to use. Creating meetings, setting the dates and details is very simple, and creating recurring meetings is quite easy. I also appreciate that the fields one must fill out are specific, concrete, and essential, which makes scheduling sessions easier. Additionally, the system is very lightweight when you want to connect to Zoom sessions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have no way to set a free user as a co-host, and this would help me a lot for meetings with external people where it's necessary to configure access before starting the session itself. Review collected by and hosted on G2.com.

SIDDHARTH SHIVHARE 2.
S2
SIDDHARTH SHIVHARE 2.
Full Stack Dev
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Clean Interface, Reliable Meetings, and Helpful AI Summaries"
4/5
What do you like best about Zoom Workplace?

clean interface,easy meeting controls,and simple navigation

works decently with other platforms

reliable audio and video quality, nothing really too outstanding, just good and overall decent performace

the free plan is decent for casual users, the 40 minutes per meeting maybe annoying for some, but overall for a free plan it's fine and there is the option to upgrade it, business plans are paid for by the company and i have not used them for that particular purpose

easy setup process, no need for any kind of tutorial, basic and decent

the ai companion can be very, very good for meeting summaries, chat summaries and overall productivity Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

zoom has added some tools so ui at times can feel a bit cluttured, especially compared to old zoom, but nothing significantly bad, the 40 min limit can feel frustating at times, the pricing especially for team plans can feel a bit pricey Review collected by and hosted on G2.com.

Bảo Ngọc N.
BN
Bảo Ngọc N.
I am working as a buyer in a local food and beverage manufacture.
Food & Beverages
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Makes Global Communication Feel Face-to-Face"
5/5
What do you like best about Zoom Workplace?

Zoom helps us connect and communicate with people all over the world. It reduces the drawbacks related to geographic distance and time differences. We can talk with others almost like a daily conversation because we can speak face to face and still sense emotions and body language. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing much to say. We can use the free version and connect directly through the web version. The installation takes too much time, and having to check the guidelines feels unnecessary because it’s so simple. Review collected by and hosted on G2.com.