Nikhil O.
NO
Nikhil O.
Bridge Engineer
Enterprise (> 1000 emp.)
"Zoom Workplace Streamlines Meetings, Chat, and Collaboration in One Place"
4.5/5
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how seamlessly it brings everything together—meetings, chat, and collaboration—all in one place. It’s reliable, easy to navigate, and great for staying connected with teams anywhere. The integration with productivity tools really helps streamline work without constantly switching between apps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The interface feels cluttered with too many icons, making navigation less intuitive than it used to be. Constant notifications and the pressure to stay "always on" through integrated chat can be draining. Plus, the transition between basic meetings and the full workplace suite occasionally feels clunky and over-engineered. Review collected by and hosted on G2.com.

Himanshu S.
HS
Himanshu S.
Assistant Manager
Machinery
Mid-Market (51-1000 emp.)
"Zoom Workplace: Easy, Reliable Meetings with Intuitive."
5/5
What do you like best about Zoom Workplace?

What I like most about Zoom Workplace is how easy it is to use, along with its consistently reliable video and audio quality. It makes virtual meetings, screen sharing, and team collaboration feel straightforward and efficient. The interface is intuitive, works smoothly across devices, and offers helpful features such as chat, meeting recording, virtual backgrounds, and calendar integration. Overall, it’s a dependable platform for remote work and online meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The interface can feel crowded with many features, making it harder for new users to find settings. Performance could also be improved for low-end devices. Review collected by and hosted on G2.com.

Rahul K.
RK
Rahul K.
Product Reviewer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Reliable Tool for Everyday Meetings and Communication"
4.5/5
What do you like best about Zoom Workplace?

I like how easy it is to use for meetings and daily communication. I use it quite often for video calls and team discussions, and it works reliably most of the time. Setup is simple, and joining meetings is quick even for new users. It also integrates well with tools like Google Calendar and Slack, which makes scheduling and collaboration easier. Overall, it has enough features for my regular work. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes it feels a bit heavy on my system, especially during longer meetings. Also, some advanced features are not available in all plans, which can be limiting. Customer support is okay, but not always very fast when there’s an issue. Review collected by and hosted on G2.com.

iMag I.
II
iMag I.
User
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Feature-Rich Zoom Videoconferencing That Just Works Every time!"
4.5/5
What do you like best about Zoom Workplace?

Zoom is an Online Videoconferencing Solution with best features like Recording, Waiting Room, Share Screen and what not? Every feature of Zoom is unique in it self. The best feature of Zoom is it's scalability as it stands with you in every situation. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The Developers are providing everything in one app but pricing making it a bit annoying. It should be available for life time also. Prime subscription should be available for users. Review collected by and hosted on G2.com.

Ragna H.
RH
Ragna H.
Travel Consultant
Small-Business (50 or fewer emp.)
"Easy-to-Use, Reliable Collaboration with Excellent Video and Audio"
5/5
What do you like best about Zoom Workplace?

Zoom Workplace is easy to use and reliable, bringing meetings, chat, and collaboration together in one platform. The video and audio quality are excellent, screen sharing feels seamless, and it helps teams communicate efficiently whether they’re working remotely or in the office. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace can be fairly resource-intensive, which leads to occasional slowdowns on some devices. The frequent UI changes, along with intermittent connectivity issues, can also disrupt the overall user experience. I think a lighter app with more consistent navigation would make it even better and easier to use. Review collected by and hosted on G2.com.

Emina d.
ED
Emina d.
It
Computer Software
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A More Powerful Zoom, Without Losing the Simplicity"
5/5
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace, in a simple, human way, is that it takes everything you normally juggle — meetings, chat, docs, whiteboards, email, scheduling and puts it into one clean, stable place.

It feels like Zoom finally became a full workspace, not just a meeting link. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom used to be simple.

Zoom Workplace adds meetings + chat + docs + whiteboards + email + scheduling… and sometimes it feels like everything is stuffed into one window.

Why it’s annoying:

You open Zoom to join a call and suddenly you’re in a mini‑operating system. Review collected by and hosted on G2.com.

Angelo P.
AP
Angelo P.
Video Remote Medical Interpreter
Small-Business (50 or fewer emp.)
"Versatile and Reliable for Multiple Needs"
5/5
What do you like best about Zoom Workplace?

I like that Zoom Workplace is available as a mobile app, a web interface, and also has an app for Mac. I appreciate being able to log in through these platforms simultaneously and use them at the same time. It's great that people can connect directly with third-party companies through Zoom, which makes it very useful. I also think the setup process is quite easy, especially with how well it integrates with Google. The fast performance and versatility in using Zoom for various activities like call taking, meetings, live interpretation, and education sessions make it a valuable tool for me. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I don't have a lot of feedback with things that couldn't be improved but maybe, like, a link that will just set you up on a call directly without having to download the app people that are not tech savvy. Review collected by and hosted on G2.com.

Anshima Nishith K.
AK
Anshima Nishith K.
Content Writer
Small-Business (50 or fewer emp.)
"Transformative Tool for Content Writers"
4.5/5
What do you like best about Zoom Workplace?

I love how Zoom Workplace was a game changer for my business. It helped me take notes and record meetings with clients, which I can refer to again and again. This feature gives me a better experience because I don't have to keep following up with clients, as I have all the data saved in my recordings. Using Zoom Workplace makes it very easy to conduct interviews with clients for content writing and digital marketing. I also appreciate that it's straightforward to set up on my MacBook; the app download process is very easy-peasy, without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I see that in the free part, the intro of forty minutes can be increased to sixty minutes or maybe ninety minutes because, you know, people should experience Zoom, and I think forty minutes is not enough. Review collected by and hosted on G2.com.

Ellen D.
ED
Ellen D.
Marketing Specialist
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Navigate Zoom with Helpful Scheduling and AI Transcripts"
4/5
What do you like best about Zoom Workplace?

Zoom has a clear user interface with easy navigation between tasks. It's easy to find the settings I need to make updates. Additionally, the meet scheduler makes it easy to connect with parties and organize meetings. Zoom easily interfaces with other platforms such as Google Meet and Slack. Zoom is also very reliable with frequent updates and minimal downtime or issues. Finally, there is valuable AI tools such as transcripts. Additional features such as tasks, notes, and clipboard make it easy to stay on task. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Occasionally there is difficulties updating invites leading to duplicate meetings. Additionally some attendees report issues with adding meetings to external calendars. Review collected by and hosted on G2.com.

KK
kirti k.
IT Consultant - Program Management
Enterprise (> 1000 emp.)
"Simply, Reliable & Dependable - A unified workspace for seamless collaboration!!"
5/5
What do you like best about Zoom Workplace?

Zoom Workplace is one of the best known tool, appreciated for its simplicity and dependable performance, which enable smooth communication and collaboration. By unifying meetings, chat, phone or PC, and collaboration tools into a single, intuitive workspace, it helps teams stay connected and productive with ease. The platform’s stability, user‑friendly design, and high‑quality audio and video ensure a frictionless experience for all the meetings. Its ability to support effective collaboration from anywhere across the globe makes Zoom Workplace an essential solution for today’s flexible & dynamic work environments. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes its difficult to capture meeting minutes from the recording and transcript. It would be great if it allows exporting meeting minutes in various formats like PowerPoint slides or pdfs with pictorial representations as well. Review collected by and hosted on G2.com.