Ujjwal N.
UN
Ujjwal N.
LMS Administrator
Computer Software
Mid-Market (51-1000 emp.)
"AI Companion Summaries and Transcripts Make Meetings Easy to Revisit"
4.5/5
What do you like best about Zoom Workplace?

I mainly use Zoom Workplace for online meetings, team discussions, follow-ups, and keeping track of information shared during calls. What I like most is that I can continue from a meeting without having to depend completely on my own notes. I regularly use AI Companion, Meeting Summaries, Transcripts, Team Chat, and Cloud Recordings, especially when a discussion has several points that I need to revisit later. The summaries are particularly useful because they give me a quick starting point before I go back into the full conversation. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

When several meetings happen around the same time, I sometimes end up with multiple summaries, chats, and recordings to go through. Finding one particular discussion can take a little effort when I don't remember exactly which meeting it came from. Review collected by and hosted on G2.com.

Mazelo X.
MX
Mazelo X.
Bakery owner
Small-Business (50 or fewer emp.)
"Effortlessly Connects Teams, Great for Remote Work"
5/5
What do you like best about Zoom Workplace?

I find Zoom Workplace easy to use, even for those without technical knowledge, which makes joining meetings and online classes a breeze. The audio and video quality are decent, even with poor internet speeds, making it ideal for remote team collaboration, webinars, and online classes. I like how it integrates with email and messaging platforms, which is helpful for using other tools like screen sharing and recording. The platform is reliable for both remote and city areas, helping keep my team connected. The ease of use makes it accessible for everyone, regardless of technical skill. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The chat and collaboration features are less polished compared to dedicated tools like Slack, so I want this issue to be fixed. The free plan has a 40-minute limit on group meetings, which is disruptive. Review collected by and hosted on G2.com.

Manish S.
MS
Manish S.
WordPress Specialist
Computer Software
Mid-Market (51-1000 emp.)
"Time-Saving AI Summaries and Handy Notes for More Confident Meetings"
4/5
What do you like best about Zoom Workplace?

What I like most is that, during a meeting or conversation, I can use the built-in note features to capture key points. I also use the virtual background a lot when I’m not in a professional environment, and it helps me attend meetings with professionals more confidently. The AI summaries save me time by helping me remember the main discussion points, and they also help me catch up on anything I may have missed. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

AI-generated summaries are generally accurate, but sometimes they miss important points and lack context, so I still have to review the notes afterward. Some AI features are available only on paid plans, which can be expensive for small businesses. I have also experienced lag and low video quality during meetings. Review collected by and hosted on G2.com.

Tony D.
TD
Tony D.
Program Admin Specialist II
Mid-Market (51-1000 emp.)
"Awesome Software for Remote Work"
5/5
What do you like best about Zoom Workplace?

I like the customizability of the features for backgrounds, the sound quality, and the low price for monthly usage. The UI is top-notch and is very pleasing to the eyes. I can also say that the performance speed of the overall software is snappy. I can appreciate the small AI features that are available if you are into allowing the software complete tasks for you. I have utilized support for a problem and they solved it in minutes. The ability to invite others to co-host is a plus too! Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There is nothing I dislike about the app. The Zoom updates are received without issue. I would like to see other options for connecting to other programs that integrate well. Review collected by and hosted on G2.com.

Серафіма .
С
Серафіма .
Learning Experience Designer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Makes Live Learning Personal and Interactive"
4.5/5
What do you like best about Zoom Workplace?

I don't use Zoom just for meetings. For me it's where the learning actually happens. After students finish a module, we jump on a live call, go through real examples, answer questions and discuss things that are hard to explain in a recorded lesson. Those sessions make the course feel much more personal. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I sometimes wish there were a simpler way to keep all meeting recordings and shared resources connected to a specific lesson. It's not a big issue, but it would make following up with students a little easier. Review collected by and hosted on G2.com.

Youssef I.
YI
Youssef I.
pharmacist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple, Reliable Collaboration for Online Classes and Team Meetings"
4.5/5
What do you like best about Zoom Workplace?

I like Zoom Workplace because it’s simple and easy to use. It lets me communicate with my team through video meetings, chat, and file sharing all in one place. As a pharmacy student, I find it especially helpful for online lectures, group discussions, and project meetings, since it saves time and keeps collaboration more organized. I also appreciate that it works smoothly on both my laptop and my phone, so I can join meetings from anywhere when I need to. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One thing I dislike about Zoom Workplace is that it can sometimes use a lot of internet bandwidth and computer resources, which may cause meetings to lag when my connection isn’t stable. I also feel that some of the more advanced features can be a bit confusing for new users and take time to get used to. Aside from those issues, it’s a reliable platform that works well for most of my online meetings and classes. Review collected by and hosted on G2.com.

EMMANUELA O.
EO
EMMANUELA O.
Cloud Analyst & Solution Design Assistant
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Platform for Remote Meetings and Team Collaboration"
5/5
What do you like best about Zoom Workplace?

As someone who works remotely, I use Zoom Workplace regularly for team meetings, client discussions, webinars, and technical collaboration. What stands out most is its reliability.

Meetings are easy to join, screen sharing is smooth, and the audio and video quality are excellent.

I also find the AI meeting summaries and calendar integrations useful because they help me stay organised and save time after meetings. Overall, it's a platform that simply works without getting in the way. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The free plan's meeting time limit can be restrictive, and some useful AI and collaboration features require a paid subscription.

The desktop app can also be resource-intensive during large meetings, but overall it has been reliable and easy to use. Review collected by and hosted on G2.com.

Hamilton Q.
HQ
Hamilton Q.
Freelance International Recruiter
Small-Business (50 or fewer emp.)
"Reliable Platform for Remote Collaboration"
5/5
What do you like best about Zoom Workplace?

The best thing about Zoom Workplace is its ease of use and reliability. The audio and video quality are excellent, screen sharing works smoothly, and it makes remote meetings, interviews, and team collaboration simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace works very well overall, but it can be resource-intensive on older devices during long meetings. I also think some advanced settings could be easier to find, making the interface more intuitive for new users. More customization options for notifications and meeting controls would further improve the user experience. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Technical Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable All-in-One Collaboration with Excellent Audio/Video and Time-Saving AI Features"
4.5/5
What do you like best about Zoom Workplace?

Zoom Workplace provides a reliable and intuitive collaboration platform that combines meetings, team chat, file sharing, and scheduling in one place. The audio and video quality are consistently excellent, even with larger meetings, and integrations with tools like Google Calendar, Microsoft Outlook, and productivity apps streamline daily workflows. The interface is easy to navigate, onboarding is straightforward, and AI-powered features such as meeting summaries and transcripts help save time and improve productivity. Overall, it delivers strong value for teams by making communication and collaboration more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace is a strong collaboration platform, but it can become resource-intensive during long meetings or when multiple features are used simultaneously. Some advanced collaboration and AI capabilities are limited to higher-tier plans, which can increase costs for growing teams. I would also like to see a more streamlined interface for managing settings, clearer onboarding for advanced features, and additional customization options for meeting controls and AI-generated summaries. Review collected by and hosted on G2.com.

Ayush S.
AS
Ayush S.
Software developer
Mid-Market (51-1000 emp.)
"Smooth, Reliable Team Collaboration in One Place with Zoom Workplace"
4.5/5
What do you like best about Zoom Workplace?

I've been using Zoom Workplace for daily meetings and team collaboration, and it's been a really smooth experience. The video and audio quality are reliable, and joining meetings is quick and hassle-free. I also like that it combines chat, meetings, screen sharing, and file sharing in one place, which makes it easier to stay organized. The interface is simple to use, even for new users, and it works well across both desktop and mobile. Overall, it has made communication with my team much more convenient and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One thing I don't like is that it can sometimes use a lot of system resources, especially during long meetings, which can make my laptop slow down. Occasionally, joining meetings takes a little longer than expected after an update, and some advanced features are only available on paid plans. Other than that, my overall experience has been good. Review collected by and hosted on G2.com.