Zoom Virtual Agent Pricing Overview

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Free Trial

Standard

< 50,000 annual customer service requests

Standard Features:

Pro

< 500,000 annual customer service requests

"Standard" Features, plus:

Enterprise

$$$

500,000+ annual requests or complex requirements

"Pro" features, plus:

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

Perceived Cost

$$$$$

How much does Zoom Virtual Agent cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 7 purchases.

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Zoom Virtual Agent Pricing Reviews

(2)

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/18/2022

"Easily scalable workflows"

5/5

What do you like best about Zoom Virtual Agent?

The analytics, Explore, and Coaching options are industry-leading. I love being able to drill down into what queries customers are asking. We can automate workflows and use them within our scripts has been valuable. Review collected by and hosted on G2.com.

What do you dislike about Zoom Virtual Agent?

Customer intents can't (currently) be manually entered and need coordination with support or CSM. The cost is very high, and it gets difficult to justify the return, even with an increased evaluation of price per ticket. Review collected by and hosted on G2.com.

Jessica D.

Quality Engineer

Enterprise (> 1000 emp.)

1/11/2026

Guest users or non-business users of the software, not included in G2 scores.

"Zoom Virtual Agent Offers Exceptional Chatbot with Seamless CRM Integration Option."

4.5/5

What do you like best about Zoom Virtual Agent?

Zoom Virtual Agent is quite helpful platform with effective Chatbot capability and the personalization functions are excellent and easy CRM integration option.

The multiple communication tools and the Automated results generation Zoom Virtual Agent is perfect and incredible Natural language support functionalities are productive. Review collected by and hosted on G2.com.

What do you dislike about Zoom Virtual Agent?

Nothing for the Zoom Virtual Agent to dislike and its initial implementation process is easy and faster and no much to train on before starting. Review collected by and hosted on G2.com.