The Zoom platform offers seamless CRM auto-logging (like Salesforce) and AI-driven conversation intelligence that automates note-taking and next-step tracking without leaving my usual workspace. I also appreciate the screen-sharing feature. Review collected by and hosted on G2.com.

Zoom Revenue Accelerator falls short when it comes to deeper in-call coaching capabilities. It also struggles to integrate smoothly with smaller or less common CRM systems, which can make adoption harder depending on your stack. On top of that, its reporting options feel limited, especially when you compare them with dedicated alternatives like Gong.io. Review collected by and hosted on G2.com.

I like that Zoom Revenue Accelerator is easy to use, beginner-friendly, and 'idiot proof' in quotes. People can navigate their way around it without too much hassle and, in the end, achieve their goals. The initial setup was pretty good for me; it was a breeze to navigate the site and get to do what I needed to do. Review collected by and hosted on G2.com.

I would say it could be improved. Maybe the awareness because initially, it seemed like it was a difficult software to use. Some people don't even know that there's that product that Zoom offers. I find that maybe, advertising or just increasing awareness, alright, around people to get to know that, oh, this is something that Zoom offers, and it's something that would be necessary in the nearest future. Review collected by and hosted on G2.com.

It was decent in picking up the main points of my meeting allowing me to easily summarize and recap. Compared to similar tools I have used in the past it held its own and I find it reliable Review collected by and hosted on G2.com.

There’s not much I can say was bad about it. I would like there to be suggestions on next steps just to see how my internal thoughts matched up with the AI. It would also be nice to be able to use without using zoom as some meetings are done on Microsoft Teams and even Google meet at times Review collected by and hosted on G2.com.

offers integration to almost everything i want and the new ai features are cherry on top great ui/ux and top of the line perfomance and even light on the budget with great onboarding and support Review collected by and hosted on G2.com.

nothing as of now have been using it in the initials phases maybe problems would come in sometime but right now too quick to judge, heard that getting new features take time Review collected by and hosted on G2.com.

AI analytics that capture clear next steps. I like how granular it is, even with filler words, and how patient it is with longer spiels and talk time. SFDC integration is a plus, and the team tracking features are helpful as well. Review collected by and hosted on G2.com.

It can be hit or miss when it comes to event logging, especially for emails and events syncing into Salesforce. The dashboard also isn’t as advanced as I’d like for more individualized reporting. I’d really like to see more filtering options to make it easier to narrow down what I’m looking at. Review collected by and hosted on G2.com.

The ability of the AI to record the conversation, transcribe the conversation and give me relevant insights, is key in my work. Also, being able to track the rate of listening vs talking is key in refining my sales pitches. Review collected by and hosted on G2.com.

The data quality that comes with it is only as good as the microphones the users are using. Also, the cost is a little expensive for the small team that I am apart of. Review collected by and hosted on G2.com.

I like how Zoom Revenue Accelerator integrates everything in one platform, which is convenient. I appreciate not needing to use a third-party platform and being able to store everything in the Zoom backend. The initial setup was also very easy. Review collected by and hosted on G2.com.

It's more for conversational base and it's hard to tell if the deal can actually be closed. Review collected by and hosted on G2.com.

I like the post call/meeting analytics. The actionable insights save me so much time every day. It captures and analyzes everything so I can focus my time on closing deals. Review collected by and hosted on G2.com.

The item I most dislike about zoom revenue accelerator is that it does not currently integrate with my CRM. I have a lot of systems that tie into Salesforce but this one does not. Review collected by and hosted on G2.com.

I like the transcription feature of Zoom Revenue Accelerator. The fact that it's integrated into our tech stack as part of Zoom makes it easily accessible and it's convenient to have it stored within the recording files. There's a specific database I can pull from, which is handy. Review collected by and hosted on G2.com.

Well, the one thing I would say Zoom Revenue Accelerator doesn't do for us yet is the ability to go through the metrics or the information that is held specifically in Zoom Revenue. I know it's a feature that is available that allows us to look at the conversation and provide scorecards. We just haven't had any opportunity to really integrate that within our process. So I think it could be better. Review collected by and hosted on G2.com.

It’s nice to have real lead information before reaching out. The details provided help our team approach each call more accurately and understand who we’re engaging with. Review collected by and hosted on G2.com.

Sometimes it feels like there’s an overabundance of information, which can lead to too many people reaching out to the same lead and ending up with crossed calls. That said, this could likely be managed with better communication on our part as well. Review collected by and hosted on G2.com.