Maria G.
MG
Maria G.
Dropshipper
Graphic Design
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable Large-Scale Webinars with Strong Engagement Features"
4.5/5
What do you like best about Zoom Events and Webinars?

What I like most about Zoom Events and Webinars is its reliability and ability to host large-scale online events with stable performance. It also offers useful engagement features like Q&A, polls, and registration management. This makes it easy to organize and run professional webinars smoothly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

One downside of Zoom Events and Webinars is that it can feel complex to set up, especially for first-time users managing larger events. The pricing can also be relatively high compared to simpler webinar tools. Additionally, customization options for branding and event experience are somewhat limited. Review collected by and hosted on G2.com.

Evan L.
EL
Evan L.
Technology and Risk Advisor
Small-Business (50 or fewer emp.)
"Efficient Event Management with Reliable Performance"
4/5
What do you like best about Zoom Events and Webinars?

What I like most about Zoom Events and Webinars is how easy they make it to manage large virtual events while still creating a professional experience for attendees. Registration, reminders, live engagement tools like Q&A and chat, and post-event follow-up are all built into one platform, which saves a significant amount of time. The reliability is also a major advantage. Presentations run smoothly, attendee management is simple, and the platform helps us confidently host training sessions, continuing education programs, and large member events without needing multiple systems to support the process. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Back end navigation and setup process for larger events could be improved. While the platform is powerful, some of the event creation steps, registration, settings, and customization options can feel a bit layered and take extra time to configure, especially for more complex events. It would also be helpful to have more flexibility with branding, attendee reporting, and post event analytics, and a simpler format. Functionality is strong, but making those areas more intuitive and streamlined in an all-in-one report would make the overall experience better. Review collected by and hosted on G2.com.

Max P.
MP
Max P.
Director of Marketing & Communications
Small-Business (50 or fewer emp.)
"All-Inclusive Platform for Webinars and Podcasts"
5/5
What do you like best about Zoom Events and Webinars?

I use Zoom Events and Webinars to record events and webinars, as well as for our podcast segments. I find it an all-encompassing video, interview, and webinar platform. I love the cloud recording feature as it's super helpful. The new Zoom AI insights post-meeting add great value, and I appreciate the engagement tools like polling, quizzing, raising hand, and screen share features for audience engagement, especially during larger webinars. I also love the quality of the video and audio, which is crucial for reviewing, editing, cutting, and publishing elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

It's hard to say that there's anything I dislike — the service does its job very well! Review collected by and hosted on G2.com.

Trish H.
TH
Trish H.
Owner
Executive Office
Small-Business (50 or fewer emp.)
"Easy to Use, Feature-Rich, and Cost-Effective"
5/5
What do you like best about Zoom Events and Webinars?

It has become 2nd nature to the meeting function within the organization. It's easy to use and new features abound. For all the functionality, it's relatively cost effective. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

I don't like using the resource library and wish support was more high-touch. I get that it's impractical at this point of the Zoom growth, but the ole-fashioned support can never be replaced. Review collected by and hosted on G2.com.

NG
Natalie G.
Senior Demand Generation Manager
Mid-Market (51-1000 emp.)
"Intuitive, User-Friendly Zoom Webinars with Great Support and Integrations"
4.5/5
What do you like best about Zoom Events and Webinars?

I like how intuitive and user friendly Zoom Events and Webinars are. It meets our virtual events needs, and attendees are always very familiar with/comfortable with the Zoom platform. Its pricing is competitive, the support is great, and it integrates with all of our marketing tools. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Nothing I can think of at this time. The platform has come a long way since I last used it two years ago. Review collected by and hosted on G2.com.

Jan H.
JH
Jan H.
Marketing Manager
Small-Business (50 or fewer emp.)
"Simple Setup Good Value"
4/5
What do you like best about Zoom Events and Webinars?

I think Zoom Events and Webinars is pretty simple and straightforward. I also feel that the pricing is okay and the capacity limits for the webinars are quite fairly open. Additionally, the setup is really fast, and you can just get started easily, as there arent much limits in terms of scale. I find it a really good starting point for live webinars unless you have some specific needs. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

There are some things that can be a little bit annoying. For example, when I want to create a new webinar page or set up a new webinar, I want to add speakers, I always have to re-fill it. Normally, I would say I could technically just copy it from previous webinars where I've already used the same speakers. But that's not possible. And then also, I dislike that the webinars are then, at some point, automatically deleted after a couple of months or maybe even just a month. I would love to have the full history of them, just so I can, reuse, copy, paste, whatever if I decide to cover a similar topic. Review collected by and hosted on G2.com.

Wilver R.
WR
Wilver R.
Pasante de operaciones
Construction
Mid-Market (51-1000 emp.)
"Intuitive and Efficient for Classes and Meetings"
4.5/5
What do you like best about Zoom Events and Webinars?

I like the ease of joining meetings in Zoom Events and Webinars. It is intuitive and allows me to schedule meetings from anywhere I am. I also enjoy being able to participate in classes or meetings with ease. So far, I haven't had any issues and I like everything about the service. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

I have no issues at the moment, everything has worked correctly. Review collected by and hosted on G2.com.

AK
Ajith K.
Marketing Analyst
Mid-Market (51-1000 emp.)
"Zoom Makes Webinars Easy with Polls, Q&A, Chat, and Custom Email Reminders"
5/5
What do you like best about Zoom Events and Webinars?

I like the most in Zoom is very userfriendly and simple to use for both attendee and host, the features like polls, Q&A and chat helps me lot for my webinars. Also customised email reminders for the webinar this is a cool feature i like the most. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Dislike is for the first time is bit hard to login and find out the features and things, and also price can be lesser. Review collected by and hosted on G2.com.

Elaine T.
ET
Elaine T.
Principal
Small-Business (50 or fewer emp.)
"Zoom Webinars User"
4/5
What do you like best about Zoom Events and Webinars?

Zoom Webinars give me more control over my Zoom sessions, allowing me to present without being interrupted. I can moderate questions and conduct polls as needed. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Zoom Webinars is not set up to have different presenters on different dates for a webinar series. Review collected by and hosted on G2.com.

Tarun K.
TK
Tarun K.
IT Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"My Go-To Tool for Webinars, Client Calls and Community Events"
4/5
What do you like best about Zoom Events and Webinars?

I use Zoom Events and Webinars almost everyday to attend product enablement sessions, community events and different webinars, and the experience has been consistently smooth. The platform is very easy to use and one thing I appreciate most is how effortless presenting is - screen sharing is stable, transitions are smooth and I never have to worry about lag when moving through slides. The auto-caption feature is also extremely helpful, especially when speakers talk fast or when I’m in a slightly noisy environment. And while traveling, the mobile app helps me stay connected so I don’t miss any important events or sessions.

Setting up and joining webinars is simple and the platform doesn’t require any complicated setup, so the implementation experience has always been straightforward. The event lobby is another feature I really like, it clearly displays the agenda, session timings and joining options, which makes navigation easy even in multi-session events. The built-in networking options are also useful because it allows participants to interact, connect or chat directly within the platform.

Feature-wise, Zoom covers everything I need: Q&A, polls, reactions, recordings, chat, HD streaming, screen sharing, auto-captions, custom registration pages and the event lobby. Even on mobile, all these features work reliably. The customer support team has also been helpful whenever I’ve faced issues.

Another helpful thing is the seamless integration with Microsoft Outlook. It automatically syncs sessions and reminders on Microsoft calendar, so I always know what’s coming up without manually tracking anything.

Overall, Zoom Events and Webinars is reliable, easy to use and has all the features needed for attending or presenting virtual sessions without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Sometimes the platform takes a bit longer to load, especially when multiple browser tabs are open. If I go back to the event lobby after switching tabs, the screen occasionally turns blank for a few seconds before it refreshes. During a few webinars, the audio also came in slightly late after joining, although it fixed itself once the session stabilized. These aren’t frequent issues, but they do interrupt the flow when I’m trying to quickly move between sessions or join on short notice. Review collected by and hosted on G2.com.