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Zoom Events and Webinars Reviews & Product Details

Heather T.
HT
Director of Learning and Development
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Events and Webinars?

I use Zoom webinars to host a weekly webinar event. The templates make it easy to set up the webinars that meet our branding standards and include everything I wish to include. I've even been able to customize the pre-event emails to include specific language. The "Practice Session" allows the host and presenters to come onto the webinar early for systems check and a quick run through. You can then "begin" the webinar so that everyone gets admitted to the room while you wait for the official time to start speaking. It's a nice to be able to have that quick check before allowing attendees in. I also appreciate the closed captioning and sign-language features that allow teammates to turn the features on if they need it while others can leave them off if they don't need the help. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

It would be nice if we could set the presenter invitations to block their calendar for a specific length of time prior to the webinar going live. Right now, I send them the Zoom webinar invite and then create a separate Outlook invite for 30-minutes before so they are logged in, systems checked, and all of the bugs worked out before we go live. It would be nice if I could do all of that within the Zoom invitations. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

We were using a different system before that was clunky and created a lot more work for me on the admin side. Zoom Webinars has streamlined the setup and "live" processes to save me time and effort. Review collected by and hosted on G2.com.

Zoom Events and Webinars Overview

What is Zoom Events and Webinars?

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts. Zoom Webinars is great for single-session large broadcasts. The product is flexible giving you the ability to easily stream to third party platforms, embed into a webpage and send out a single link to attendees. Set up is straightforward and easy, allowing you to host a large broadcast at any moment. Zoom Events is an all-in-one event management platform built on Zoom’s reliable and secure video technology. It allows you to seamlessly create and manage virtual events of any size. Zoom Events offers added features such as event hubs, customizable registration and ticketing, attendee networking through a chat-enabled event lobby, and event reporting, including registration, attendance, and ticket sales. This comprehensive solution simplifies how you host, market, and report on virtual and hybrid events.

Zoom Events and Webinars Details
Product Website
Languages Supported
English
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Product Description

Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,066,403 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


Camille S.
CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Events and Webinars Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Zoom is great"
Easy to schedule, customize and good quality tool.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Good Experience of Zoom Video Webinar"
It is effortless to use and easy to install the app. Only the host can mute and unmute the attendee. Unlimited webinar session we can do. Team View...
linh d.
LD
linh d.Mid-Market (51-1000 emp.)
3.5 out of 5
"Basic features for an affordable price"
Has most of the basic features you'd need to run webinars, works well if you don't run too many webinars or have a high volume of attendees. Connec...
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Zoom Events and Webinars Media

Zoom Events and Webinars Demo - Production Studio
Easily host dynamic, high production value events without having to hire a design or production agency.
Zoom Events and Webinars Demo - Expo Floor
On the virtual Expo Floor, event attendees can interact with sponsors, engage in live conversation, and explore content within the customizable Expo booths.
Zoom Events and Webinars Demo - Hybrid Events Set Up
Set up and host hybrid events with ease. Select from different ticketing options and attendee types, add venue maps and more.
Zoom Events and Webinars Demo - Webinar Chat and Q&A
Engage your audience with easy-to-use webinar chat and Q&A panels. After the webinar, track responses and download a full transcript to review at your convenience.
Zoom Events and Webinars Demo - Webinar Branding
Elevate your brand with Webinar Session Branding that enables hosts to customize each session with company logos, colors, wallpaper, virtual backgrounds, and more.
Zoom Events and Webinars Demo - Seamless Webinar Integrations
Enjoy seamless webinar integrations with popular third-party applications ranging from CRMs and educational resources to games and training content. Available in the Zoom Marketplace.
Built on Zoom’s reliable and secure video technology, Zoom Events allows you to seamlessly create and manage virtual events of any size.
Play Zoom Events and Webinars Video
Built on Zoom’s reliable and secure video technology, Zoom Events allows you to seamlessly create and manage virtual events of any size.
Connect with large audiences from anywhere in the world and from any device using Zoom Video Webinars.
Play Zoom Events and Webinars Video
Connect with large audiences from anywhere in the world and from any device using Zoom Video Webinars.
Session Branding allows you to customize your webinar to match your brand: assign branded virtual backgrounds and name tags, upload a general webinar background and designate a banner and logo for your registration page.
Play Zoom Events and Webinars Video
Session Branding allows you to customize your webinar to match your brand: assign branded virtual backgrounds and name tags, upload a general webinar background and designate a banner and logo for your registration page.
Zoom Sessions and Events provide countless features for your virtual events. See what it’s all about through the eyes of an organizer.
Play Zoom Events and Webinars Video
Zoom Sessions and Events provide countless features for your virtual events. See what it’s all about through the eyes of an organizer.
Create up to 50 unique ticket types with Zoom Events. Learn about registration windows, restricting ticket types, and more!
Play Zoom Events and Webinars Video
Create up to 50 unique ticket types with Zoom Events. Learn about registration windows, restricting ticket types, and more!
Answer a few questions to help the Zoom Events and Webinars community
Have you used Zoom Events and Webinars before?
Yes

Video Reviews

341 out of 342 Total Reviews for Zoom Events and Webinars

4.5 out of 5
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Zoom Events and Webinars Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom Events and WebinarsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Mental Health Care
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

It was great when we needed to use it. Not cheap but a good software. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

We were using Zoom as a company for years. Our needs changed and then we started to try to downgrade our license count and omg it's like trying to cancel a gym membership.

Zoom: We need a meeting!

Me: No we don't. Just cancel the licenses please.

Zoom: we need a meeting to discuss why you want to downgrade.

Me: No we don't. Just cancel the licenses please.

Zoom: oh, looks like you are on a yearly plan and cannot cancel.

Me: no we aren't. It's monthly. Please cancel.

Me: closes the ticket. I'll cancel the credit card we pay with before dealing with this any longer. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

We needed something for over 500 participants. Review collected by and hosted on G2.com.

Griselda R.
GR
Sr Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zoom Events and Webinars?

There's always new updates that come in so handy when hosting virtual events. The ease that comes with being a host and co-host when facilitating virtual events diminishes the cognitive overload from facilitating content. One of the most valuable things is sending participants automatically to breakout rooms, especially when we have a mix of joining via laptop, tablet, and phone - this also lifts the burden from the participants and enhances their experience. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Not a dislike, but an opportunity for improvement:

1. 90% of the time, folks accidentally return to the main room from breakouts because they accidentally hit the 'return to main room' thinking they closed the 'breakout rooms are closing' message. Perhaps make the 'return to main room' button less prominent, move the message box lower/higher to avoid blocking participants' faces, or add a second message to confirm they want to return to the main room.

2. When we broadcast messages to breakout rooms, it is not prominent enough and only lasts a few seconds, so inadvertently, some folks miss it entirely or only get to read part of it. Having this message pop up in a brighter color and last longer would be helpful, especially when the message is a call to action when they return to the main room. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

Ability to maintain momentum in engaging participants between in-person sessions without sacrificing quality and depth of content, flexibility to meet needs of various timezones across different programming, accessibility for participants and external collaborators to schedule one-on-one conversations with the Zoom scheduler with out the back-and-forth email coordination. Review collected by and hosted on G2.com.

Open Discussions in Zoom Events and Webinars
BK
President, Board of Directors
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

Our educational events are recorded for later viewing by some of the attendees who could not attend live. The fact that they have increased the available recording space as part of our account has been a positive for our use of this platform. The recordings are clear and there are rare problems. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

I am not as impressed with their transcription. For some reason they make using Otter.ai as the transcription tool harder than it used to be, likely to promote their own service. I have to use an external device to transcribe the webinars in Otter.ai Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

Many of our clients cannot get away from the workplace to attend meetings either live or on virtual platforms. Zoom allows recording so they can view the sessions later for full credit in our organization. Approximately 60% of the registered attendees rely on viewing the recorded sessions rather than attend live. There are a few that also want to watch the recording even after attending live. Review collected by and hosted on G2.com.

Mushfira J.
MJ
HR Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Events and Webinars?

"Zoom Events and Webinars is a versatile and reliable platform for hosting virtual events and webinars

. Its user-friendly interface makes it easy to set up and manage events, with features like screen sharing, live captions, and Q&A sessions enhancing the overall experience

. The platform supports large audiences and integrates well with other tools, making it a go-to choice for organizations of all sizes Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

the audio and video quality can be inconsistent, which can be disruptive during important sessions Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

Zoom Events and Webinars solve several key challenges in hosting virtual events. They enable seamless communication and engagement with large audiences, making it easy to host interactive sessions, share content, and facilitate Q&A. This leads to improved audience interaction and a more professional presentation. The platform’s reliability and integration with other tools ensure smooth operations, while features like live captions enhance accessibility. Overall, it benefits users by providing a comprehensive solution for virtual events, ensuring efficient and effective delivery of content Review collected by and hosted on G2.com.

Olderico C.
OC
ceo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

Easy to use, it use little resource to run, solid and safe, i use zoom in my company from 2019 and we intensively used it during the pandemic period and till now for virtual meetings. Now many features like AI made this tool a great platform to manage meetings and to cooperate with your team Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

User interface is still very primitive, need a big change, the last change in the version 6 are in my opinion not enough to compete con other tools in UX/UI. The GUI is not changed too much, but the features are improving also in quality. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

All the conference needs are covered, we used it from 2019 in every virtual activities, customers meetings and virtual classroom. Now we have a platform to manage many companie's business process. Easy to use and with a little learning courve Review collected by and hosted on G2.com.

AJ
Systems Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zoom Events and Webinars?

Zoom Workplace is the one of the best solution for an enterprise communication. You name it and it has it all. The granular controls on each element is pretty decent and significant when compared to other softwares. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Seemed licencing cost of the Enterprise Zoom meeting is slightly higher than Teams.Secondly. The update policy of the app seemed off. Most of the features are update to date however too many frequent updates requires significant efforts to keep upto to date. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

We use and manage large webinar 300+ participants and meetings more than 100+ attendentees. It resolves most of the communication strategies of the workplace. Review collected by and hosted on G2.com.

Yuvan K.
YK
Product Manager
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zoom Events and Webinars?

Zoom Workplace has Zoom Whiteboard and Zoom Webinar which helped our organization to have more learners attending the workshops, mentorship programs, etc. Zoom has high-quality video and audio transmission which helps us to maintain the quality of the meeting. There are features like recording, type of screen view, etc which enable us to maintain qualitative recording which will be shared with learners. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

Most of the features are user-friendly. There are a few features that have to be worked on like registration is slightly unclear to the person who will be using it for the first time. There should be some instructional manual which can help in clearing the doubts easily. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

Zoom Workplace is solving issues like the quality of the video and audio which is very critical for our business. We have a lot of learners who attend the workshop and need to provide top-notch quality. We like the Zoom quality and hence Zoom has become part of the organization from day 1. This helped me to increase the show-up and features which makes the session more interactive. Review collected by and hosted on G2.com.

Mostafa A.
MA
Customer Service Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

Easy to use, and it is easy to implement it and connect it to other applications.

I did not really contact their customer support, but they managed to fix an issue before when contacted by the team manager.

I do use once or twice a week.

And it has a lot features when it comes to the video sharing, and screensharing, and chat, and recording Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

It can lag sometimes, but it does not really affect the job being done Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

We work in a remote positions, so we need to see each other from time to time. Review collected by and hosted on G2.com.

Leoveño D.
LD
Financial Planner
Financial Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

Very helpful and recommending in doing online conferences and talking with clients using Zoom Events and Webinars. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

If the signal is weak it will not function well. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

When we are using not from the zoom original website it will not serve us well to achieve great success in our business. Review collected by and hosted on G2.com.

Alberto S.
AS
Senior Loan Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Events and Webinars?

It is very useer friendly and has tons of useful features to help give a great webinar class, It has AI tools and if for any reason you should have issues they always have customer support ready to help answer any questions. It has an easy to understand intergration and this is the only application I use to run my online classes. Review collected by and hosted on G2.com.

What do you dislike about Zoom Events and Webinars?

You do have to purchase a plan if you plan to teach or run a virtual class over a specific time limit. Review collected by and hosted on G2.com.

What problems is Zoom Events and Webinars solving and how is that benefiting you?

Since covid going forword we have been using Zoom to teach our Homebuying classes, these has been the new standard as it has helped those that don't have means of going to classes in person and has made it easier for people to take our classes on their mobile phones/tablets during breaks at work/school and immediatly after work. Review collected by and hosted on G2.com.