---
title: Zoolz Reviews
meta_title: 'Zoolz Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how Zoolz works for a business like yours.
aggregate_rating:
  rating_value: 1.9
  review_count: 13
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---


# Zoolz Reviews
**Vendor:** Genie9  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 1.9/5.0  
**Total Reviews:** 13
## About Zoolz
Zoolz is a market leading provider of cloud based storage. Provides an affordable and secure cloud solution for businesses and individuals.




## Zoolz Reviews
  ### 1. Zoolz is a good backup software, but they need to improve their customer service

**Rating:** 2.5/5.0 stars

**Reviewed by:** Efrain M. | Ingeniero de Soporte al Cliente , Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2019

**What do you like best about Zoolz?**

Zoolz has a web user interface and a desktop application, which is excellent. Its best feature without a doubt is cold storage, which has an option for remote restoration. I also like security encryption, which is under a 256 AES protocol, good enough to safeguard bank data.

**What do you dislike about Zoolz?**

I had some inconvenience to access files stored cold and customer service is extremely slow to respond. I believe that if a company does not have good customer service, the product is devalued.

**Recommendations to others considering Zoolz:**

This software has high-end servers to keep your data completely secure and also has excellent tools to manage backups, however, your customer service is appalling, so I cannot recommend this software.

**What problems is Zoolz solving and how is that benefiting you?**

The biggest benefit Zoolz gave us is one of the lowest cold storage rates in the market, with a price for 1 TB of only $ 16.67 per month. We also benefit from having access to backups remotely. On the other hand, the speed with which the files are transferred is incredible, so we save a lot of time uploading the files.

  ### 2. Cloud Backup

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Zoolz?**

- The ability to store a large amount of data
- Synchronizing Data in the Background
- The Price Tag
- large 'additional' storage


**What do you dislike about Zoolz?**

- The way it Synchronizes is not my cup of tea
- The cold storage is very slow, understandably. You need to put in a request and it will prepare your download.

**Recommendations to others considering Zoolz:**

So something that bothers me about Zoolz is that it wants to synchronize the entire computer, and the only things you don't want synchronized you need to put in the ''no Zoolz Zone'. It would be better for my use if I could choose what folders I want synchronized rather than backing up the entire machine and cherry picking what I don't want. There should be an option to decide between the two.

You might be confused with 'cold storage' and 'vault'. Vault is instantly accessible data, and 'cold storage' is also your data, but it needs to prepare it for you before you can download it.

I got it in a promotion

**What problems is Zoolz solving and how is that benefiting you?**

- Back Up for Large amounts of Data, including media files
- While slow, the cold storage is probably better for the environment.


## Zoolz Discussions
  - [How safe is Zoolz?](https://www.g2.com/discussions/how-safe-is-zoolz)
  - [What is Zoolz instant storage?](https://www.g2.com/discussions/what-is-zoolz-instant-storage)
  - [How do you use Zoolz?](https://www.g2.com/discussions/how-do-you-use-zoolz)
  - [What is Big Mind app?](https://www.g2.com/discussions/what-is-big-mind-app)

- [View Zoolz pricing details and edition comparison](https://www.g2.com/products/zoolz/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+05%3A32%3A31+-0500&secure%5Bsession_id%5D=a340bdab-a1a1-4a2b-ac99-6d1bea8acd08&secure%5Btoken%5D=5d70a9e4d07ed72acc207c01f9bdaed91a05becc96a4f901105873f8a77f4c53&format=llm_user)

## Zoolz Features
**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats
- Automatic Backup
- Cloud Backup
- Document Storage

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Microsoft Outlook Integration
- Active Directory Integration
- Third-Party Integrations

**Additional Functionality**
- Remote Synchronization
- Data Synchronization
- Audit Trail
- Monitoring
- Role-Based Permissions
- Approval Process Control
- Real Time Synchronization
- Alerts/Notifications
- API
- Single Sign On
- Reporting & Statistics
- Version Control
- Customizable Branding
- Synchronization Scheduling
- Two-Factor Authentication
- Real-Time Monitoring
- Secure Login
- Backup and Recovery
- Data Recovery
- HIPAA Compliant
- Conflict Tracking
- Authentication
- Mobile Access
- Chat/Messaging
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Commenting/Notes
- Activity Tracking
- Two-Way Synchronization
- Archiving & Retention
- Encryption
- Activity Dashboard
- File Transfer

## Top Zoolz Alternatives
  - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - 4.4/5.0 (1,979 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (704 reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews)