Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Zonos is great for international checkout solutions!"
5/5
What do you like best about Zonos?

Zonos is very attentive and works quickly as well. Any time we've ran into any issues with this system, they have resolved the issue within a day. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

Zonos orders have caused some minor inventory and order issues on our system, but I believe it is a little mixture of both Zonos and our eCommerce system, not just Zonos. Review collected by and hosted on G2.com.

AB
Aaron B.
Operations Manager
Automotive
Mid-Market (51-1000 emp.)
"Empowering My International Sales"
5/5
What do you like best about Zonos?

iGlobal has been a fantastic partner that has given us the ability to reach more countries and control our own destiny in regards to service offerings and costs. We had other options out there, but they were all tied to a company that wanted to control our freight. With iGlobal we have the ability to pick and choose which carriers and services fit our customers' needs the best We also have a lot more negotiating power with the carriers which allows us to offer lower costs to our customers which improves customer satisfaction and increases overall sales. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

There really hasn't been a lot to dislike. If there ever is an issue the iGlobal support team has been extremely fast at resolving the problem. Review collected by and hosted on G2.com.

Nick L.
NL
Nick L.
General Manager
Sporting Goods
Small-Business (50 or fewer emp.)
"Great Product, even better staff"
5/5
What do you like best about Zonos?

Their staff is amazing. Our support issues are handled quickly and they always help answer random questions I have. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

The only thing I can think of is the time it took to get the integration going. But this was due to the iGlobal team making sure we crossed all the T's and dotted the i's Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"iGlobal for our Shopify Store"
4.5/5
What do you like best about Zonos?

The iGlobal team was extremely helpful and there for us every step of the way in the set-up process. Having left it running for some time now we have experienced no issues and have seen improvements in the amount of international orders and inquiries there are. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

We paid for a minimum of 12 months, which means we are locked and committing for a year and will not be considering any alternatives anytime soon. That said, there are not many solutions such as iGlobal that integrate well with our UPS business account. Review collected by and hosted on G2.com.

CG
Chris G.
Small-Business (50 or fewer emp.)
"Iglobal"
5/5
What do you like best about Zonos?

they make it simple to do business with international customers, and help with all aspects when setting it up. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

We don't get more orders. we are working on a plan to advertise international Review collected by and hosted on G2.com.

Eyal B.
EB
Eyal B.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Easy to use, Top notch customer service"
5/5
What do you like best about Zonos?

Their customer service is super fast, always there to help. The plugin was easy to install and straightforward to the customers. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

Everything is perfect and fit ours and our customer's needs. Review collected by and hosted on G2.com.

PS
Patricia S.
Co-Owner
Automotive
Small-Business (50 or fewer emp.)
"Excellent integration to gain international customers "
5/5
What do you like best about Zonos?

iGlobal stores work great on both of our sites which are on a Magneto platform. The integration appeared to be straightforward and was handled all by iGlobal. By using the integration we have alreasy noticed an increase in international sales. We have received feedback from our customers that they also like seeing the customs fees and that they are able to prepay them through the new checkout. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

I have no dislikes to speak of regarding this. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about Zonos?

iGlobal has been there every step of the way for us. They create every single custom rule that we need with no questions asked. Other companies have charged us a great deal just to do those same exact rules. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

I have not come across anything that iGlobal could not do for us. They have been a great partner. Review collected by and hosted on G2.com.

Waverly M.
WM
Waverly M.
President | Co-Owner
Executive Office
Small-Business (50 or fewer emp.)
"The Tool for International Checkout"
5/5
What do you like best about Zonos?

Enables our international customers to get a fully delivered price up front, in their native currency. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

Currently only has API interface with UPS. Would like to see FEDEX and DHL API options. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"Zonos has proved a valuable asset to our company"
5/5
What do you like best about Zonos?

The customer service received by Travis Robinson is tremendous. Zonos has helped us procure new international orders without having to worry about credit card fraud. Review collected by and hosted on G2.com.

What do you dislike about Zonos?

The commissions are a little high. Would be nice to have a reduction :) Review collected by and hosted on G2.com.