Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to setup and easy to use"
5/5
What do you like best about Zonka Feedback?

It's easy to set up and very easy to use - within few hours, you have your customer feedback tool up and running. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

so far nothing everything works fine and fits our needs Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Love Zonka Feedback!"
5/5
What do you like best about Zonka Feedback?

So easy to use. Easy to learn and it is packed with great features. The interface is well designed. Great set of templates too. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

There is nothing to dislike about Zonka Feedback. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"taking the appsumo deal of Zonka Feedback changed and improved my way of working - unlimited surveys"
4/5
What do you like best about Zonka Feedback?

I can create unlimited surveys collecting unlimited responses Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

having limits based on visitors but i do no have that reach so ideally other than this.. the deal it's perfect Review collected by and hosted on G2.com.

Alex L.
AL
Alex L.
Mortgage Agent
Small-Business (50 or fewer emp.)
"Extremely happy with the software"
5/5
What do you like best about Zonka Feedback?

I love that it helps me collect easily feedback from my clients Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

It's just not easy to learn in the beginning and use it fully. Review collected by and hosted on G2.com.

Verified User in E-Learning
CE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Feature rich survey tool"
4/5
What do you like best about Zonka Feedback?

great looking surveys, ability to create NPS surveys, advanced analytics, ability to choose between offline, e-mail, sms and online surveys, ability to automate surveys with integrations, WYIWYG Survey Builder, surveys with Survey Logic & Branching, multiple language support and list goes on, too many features to list here Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

there's nothing that I dislike at this point, just hoping they keep adding more features and make it the best in the industry. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"A keeper"
4/5
What do you like best about Zonka Feedback?

Mobile first approach, looks and feels great on mobile, local app for on site surveys, easy to set up... Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

Feels like desktop is a liitle left behind, would love to have some more customization/layout options for desktop. Review collected by and hosted on G2.com.

Shefali V.
SV
Shefali V.
Director Of Operations
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best software for feedback"
5/5
What do you like best about Zonka Feedback?

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder. I don’t have to imagine how my surveys would look to my customers. Survey setting up is extremely intuitive as well and since I’m using it in my organisation for conducting more market research and questionnaire, the survey logics come very handy to me.

With COVID, I’m able to send out these surveys via email using Zonka Feedback and set up easy reminders also in their new version.

Beyond everything though, what really stands out for me is the reporting. It is absolutely kickass. I get too many detailed reports in one click and I really love the way the entire Analytics system is designed. It allows me to quickly browse through reports as well as go in-depth by drilling down, using filters and what not. Reporting is extremely powerful at Zonka Feedback and I believe, that’s what really makes it stand out amongst other survey and feedback softwares. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

Nothing so far. The tool has been really amazing for my marketing and operations team. We have been able to do research surveys very swiftly and easily. The team is also helpful in setting up and the experience is great. Review collected by and hosted on G2.com.

PS
Purdeep S.
CEO
Small-Business (50 or fewer emp.)
"Great Platform and Super Powerful"
4.5/5
What do you like best about Zonka Feedback?

So flexible and tons of features. Especially multi-language. It's also intuitive. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

Takes a little bit of time to fully understand the power it has. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Pretty easy to use!"
4/5
What do you like best about Zonka Feedback?

I like how easy it was to create a form and integrate onto my website. I got feedback right away. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

The interface was a little clunky at first, but once you figure it out, it's pretty easy. Review collected by and hosted on G2.com.

Tripti D.
TD
Tripti D.
Founder
Small-Business (50 or fewer emp.)
"Versatile and Perfect Survey and Feedback Software"
5/5
What do you like best about Zonka Feedback?

We were using Zonka earlier for only internal Employee Feedback and monitor eNPS and employee happiness. But during COVID times, the team has helped us expand and take feedback from candidates, post interview feedbacks from interviewers. This has really helped us eliminate a lot of emails and feedback that gets lost in email.

Types of Surveys we run with Zonka Feedback range from Pre-Interview, Post Interview, Onboarding, Exit Surveys, Employee Happiness Meter.

Because its versatile and customisable, the tool really fits a lot of our requirements and we are gradually discovering more and more of it.

The reporting is spot on and everything I could need! Best is that it is really easy for my entire team to use. No technical hanky-panky. Review collected by and hosted on G2.com.

What do you dislike about Zonka Feedback?

Nothing! Pretty happy with the software overall - surveys and reports. Is a great tool for analysis. Review collected by and hosted on G2.com.