Zonka is incredibly easy to use - I created my first survey and had it deployed in minutes. The feature set and customizations available make this one powerful survey and feedback solution. Review collected by and hosted on G2.com.

This isn't really a dislike - but was the least smooth part of the setup for me. It takes a little work to get the integrations setup and there is a little learning curve for deploying surveys - at least for me there was, but that's really not a negative of the software at all. Review collected by and hosted on G2.com.

- User friendly UI/UX

- Clearly, they've spent time in creating really good templates - quantity and quality-wise

- Email plus SMS capabilities

- API and Webhooks

- Public roadmap

- Their support team has been phenomenal in returning back with responses Review collected by and hosted on G2.com.

- Cannot import attributes from excel or csv

- Limits (upper or lower) cannot be applied to multiple-choice question type Review collected by and hosted on G2.com.

What I love— the integrations are almost endless! Helping the system to tie in seamlessly with our current toolset. I also love the automations. This is especially important for our team as we scale. It ensures we maintain and increase quality while increasing volume. Review collected by and hosted on G2.com.

I would love to see an integration with Encharge! Review collected by and hosted on G2.com.

Clean interface with the ability to access new responses with ease. Ability to create QR codes directly to surveys for use on receipts, invoices, etc. Review collected by and hosted on G2.com.

That I wasted so long using other surveying tools before finding Zonka. Review collected by and hosted on G2.com.

I love that Zonka's surveys are so easy to customize. The tools for logo selection and advanced formatting options really help me stand out from my competitors. I don't have to worry about the look of my surveys because Zonka has everything I need to create a survey that's truly on brand. Review collected by and hosted on G2.com.

So far, I have no complaints about Zonka. It has perfectly done its job, and I would highly recommend it to anyone. Review collected by and hosted on G2.com.

The tool is amazing for api/webhook integration, it is very flexible in customizing the surveys, it is very easy to use and the support is fantastic. Review collected by and hosted on G2.com.

Nothing to dislike until now. It is filling our requirements. Review collected by and hosted on G2.com.

We've been looking at implementing CSAT and NPS for both ourselves and our clients of late. However, we wanted to do it in a way that it would tie to our email marketing CRM Active Campaign.

I saw this deal come through and jumped on it because at a glance, it ticks all the boxes. Review collected by and hosted on G2.com.

It's early days, so at this stage, I can't say I dislike anything. Review collected by and hosted on G2.com.

Zonka Feedback helps me to understand my visitors better. I own multiple websites, and I need feedback to implement new content skillfully. As a French Sci-fi novelist, I need an offline feedback survey during my encounters with my customers. Review collected by and hosted on G2.com.

Maybe, it will be accurate to translate the template survey automatically for the default language. Review collected by and hosted on G2.com.

A wonderful and affordable tool to create surveys easily with templates. Review collected by and hosted on G2.com.

I have not used it long enough to find any downsides so far. Review collected by and hosted on G2.com.

The API is so easy to use and very usefull, plus the offline survey tools are excellent! Review collected by and hosted on G2.com.

The API documentation is not correctly updated for the current version. Review collected by and hosted on G2.com.