LP
Lindsay P.
Customer Account Manager
Mid-Market (51-1000 emp.)
"ZoneBilling Revenue is the Best"
5/5
What do you like best about ZoneBilling?

It's a highly useful Crm features not commonly found in others, which is why it's popular among mid-to large sized sompines. as a customer success manager,i use it daily to manage my accounts and keep the renewal pipeline updated. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

We often issues where the final order forms fail to load after working on quotes. Review collected by and hosted on G2.com.

NO
Nicholas O.
Audit Platform Coordinator
Mid-Market (51-1000 emp.)
"Review For ZoneBilling"
4.5/5
What do you like best about ZoneBilling?

The simple desgin with no extra shapes, buttons, colors, or pop-ups. The convenience os using the browser's back button to rturn to the previous page without losing what you are currently viewing. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

The issue lies in automating the process of exporting invoices to ERPs like Nav. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Solid software and an excellent partner"
5/5
What do you like best about ZoneBilling?

We chose Zone Advanced Billing to support expansion and rapid scale of our business and have been a happy customer for several years. In addition to reliable technology that works on a platform we know (Netsuite), Zone has been a reliable consulting and advisory partner.

Their capabilities allowed us to get more out of our ERP to focus on our business growth and streamline our operations - all without migrating our back office systems.

Our technical team also found their APIs intuitive and easy to work with. ZAB has become a cornerstone of our internal billing ecosystem. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Zone has many different component offerings and it can initially be confusing which best fit our use-case. The Zone team was excellent at helping us identify these and come up with a plan of action. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Handles all our billing scenarios"
4.5/5
What do you like best about ZoneBilling?

We chose Zone because it could handle our complex billing scenarios with minimal customization. We have subscriptions, usage-based, a variety of discounting and pricing options, self service contract changes, minimums, prepaid usage, and more. Integrates seamlessly with Salesforce via Workato, Netsuite ARM and Avalara. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Required spending for additonal SuiteCloud lanes for script processing to get script run times down to an acceptable level. Review collected by and hosted on G2.com.

Response from Haley Ashe of ZoneBilling

Hi there!

Thank you so much for taking the time to share your experience with ZoneBilling! We’re thrilled to hear that our solution has been able to help you handle your complex billing scenarios with ease—especially when it comes to managing subscriptions, usage-based billing, self-service contract changes, and more. We designed ZoneBilling with flexibility in mind, and it’s great to know it’s helping to streamline your operations!

Regarding your note on the additional costs for SuiteCloud lanes, we truly appreciate your candid feedback. We’re always looking for ways to improve our solutions and deliver the best value to our customers. Your input has been shared with the appropriate team, and we’ll certainly take it into consideration as we continue enhancing ZoneBilling.

Thanks again for your thoughtful review and for trusting us with your billing needs. We look forward to continuing to support your business!

NA
Nameetha A.
Enterprise (> 1000 emp.)
"Value to money"
5/5
What do you like best about ZoneBilling?

This is very friendly and fast processing ERP. Uploads and catureing for invoices are easily. It is automated ERP with All in one features. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Nothing is dislike. I love this software as it make nmy production help very eaily. Review collected by and hosted on G2.com.

DN
Denise N.
Mid-Market (51-1000 emp.)
"ZoneBilling"
4.5/5
What do you like best about ZoneBilling?

It is allowing us to automate our subscription invoicing by leveraging their usage functionality. NS functionality does not come close to what we need and their software enables this. Customer support has been helpful and responsive. We used a 3rd party to implement. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

It does not play well with NS's ARM. There was a bug that was unable to be resolved with Netsuite. To work around this we are moving away from NS ARM for multiple reasons. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Enhanced Billing Functionality"
4.5/5
What do you like best about ZoneBilling?

Zone Advance Billing provides the functionality needed for countless billing structures. The software works seamlessly within the walls of NetSuite and provides a scaleable and effective tool for our SAAS business. The subscription and charge schedule reporting is especially helpful and can be tailored for your business. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

I would need an experts help to implement and use new features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Zone Advanced Billing"
5/5
What do you like best about ZoneBilling?

Zone Advanced Billing has helped us remove about 10 business days from our processing time on monthly subscription invoices. The support team is also very courteous and takes time to understand and troubleshoot anything that arises. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

There are so many features available, you'll likely be able to make an agreeable concession if something is not already exactly how you'd prefer it to be. Review collected by and hosted on G2.com.

Yash S.
YS
Yash S.
Technical Recruiter
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easiest tool for order to cash"
4.5/5
What do you like best about ZoneBilling?

Zone billing has helped alot for cash to revenue Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

The user interface can be worked on for making it easy to use Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Consolidated usage and subscription billing with seamless NetSuite integration"
4.5/5
What do you like best about ZoneBilling?

Zone Billing (fka ZAB) allows for a single tool to manage complicated billing schedules, including a mix of both subscription and usage based billing. Best of all, the integration with NetSuite is seamless, which was critical for our team given our investment and reliance upon NetSuite. ZoneBilling + NetSuite is a winning combination for our billing team! Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

NetSuite updates can potentially require ZoneBilling updates, as well. Review collected by and hosted on G2.com.