--- title: Zomato for Restaurants Reviews meta\_title: 'Zomato for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Zomato for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 15 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # Zomato for Restaurants Reviews & Product Details Zomato is the fastest way to search for great places to eat around you. Serving 23 countries worldwide * * * Seller [Zomato](https://www.g2.com/sellers/zomato) Discussions [Zomato for Restaurants Community](https://www.g2.com/products/zomato-for-restaurants/discuss) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/zomato-for-restaurants/pricing) ## Top-Rated Alternatives [ ![Uber Eats for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber Eats for Merchants") Uber Eats for Merchants 4/5(184) ](https://www.g2.com/products/uber-eats-for-merchants/reviews) [ ![DoorDash for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DoorDash for Merchants") DoorDash for Merchants 4.3/5(65) ](https://www.g2.com/products/doordash-for-merchants/reviews) [ ![GrubHub for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/zomato-for-restaurants/competitors/alternatives) ## User Insights Average based on 15 real user reviews. Implementation Time 5 months [Log in to unlock pricing and user insights](/login) ![Harshit T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshit T.") HT Harshit T. AEM Java Developer Enterprise (\> 1000 emp.) 5/7/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "A Lifesaver for Managing Peak Hour Chaos" 4.5/5 What do you like best about Zomato for Restaurants? For me, the standout features are the real-time menu management and the instant order notifications. Being able to toggle an item’s availability with a single tap during a busy shift is a total lifesaver. The app is very user-friendly, and it doesn’t crash or lag even when everything gets fast-paced. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? f I had to point out a flaw, it’s the reliability of the push notifications. There are times when the app is online, but order alerts get delayed or don't ring through immediately. In a fast-paced environment, even a small latency issue can throw off prep times. It feels like the background syncing sometimes drops the connection, which means staff have to constantly keep the screen awake and manually refresh just to be safe. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Honestly, the biggest problem it solves is the chaos of managing orders during peak hours. Before, trying to juggle dine-in customers with a steady flow of online delivery requests felt like a constant scramble, especially when everything depended on manual tracking. Zomato brings all of that together in one straightforward dashboard. It also fixes the issue of menu discrepancies—if we run out of an ingredient mid-shift, I can mark an item out of stock immediately instead of dealing with angry customers and cancelled orders later. For me, the main benefit is how much time it saves and how much it cuts down on human error. It takes pressure off the staff because we’re not constantly switching between screens or acting as the middleman between the kitchen and delivery drivers. Overall, it streamlines the whole workflow so we can focus on making good food and getting it out the door efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") GC Verified User in Consumer Services Small-Business (50 or fewer emp.) 5/3/2026 Guest users or non-business users of the software, not included in G2 scores. "Effortless Visibility and Easy Order Management with Zomato for Restaurants" 4.5/5 What do you like best about Zomato for Restaurants? What I like most about Zomato for Restaurants is how easy it is to reach a large number of customers without much effort. It really helps increase visibility and brings in new orders regularly. I also find the platform simple to manage—updating menus, tracking orders, and checking customer reviews is quite smooth. The insights it provides about customer preferences are useful for improving service. Overall, it makes managing online orders much more convenient while helping grow the business. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? One thing I dislike about Zomato for Restaurants is the high commission charges, which can reduce overall profit margins, especially for small businesses. Sometimes, customer support response time can be slow when issues arise. Also, competition on the platform is quite high, so it can be difficult for new or smaller restaurants to stand out without spending more on promotions. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Zomato for Restaurants mainly helps with getting more customers and handling online orders easily. Instead of relying only on offline customers, it connects the restaurant to a much larger audience, which helps increase orders. It also makes things simpler by managing orders, menu updates, and customer feedback in one place. This saves a lot of time and makes daily operations smoother while helping the business grow steadily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Priyanka .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka .") P Priyanka . head operation Mid-Market (51-1000 emp.) 8/12/2024 Guest users or non-business users of the software, not included in G2 scores. "Zomato Restaurant." 5/5 What do you like best about Zomato for Restaurants? You are in home and wants restaurants like food then zomato it, This is what zomato is actually doing for you, Bringing north to south, chinese to italian , All types of food to your doors within a couple of minutes, Zomato is actually working like a mediater, When It's not possible for you go to particular restaurants and for restaurants to do delivery for you, Zomato is a boom, It has made our life easier, and also It has reduced the tention of delivery of food for smallest to biggest rastaurants. I've used zomato for several times, and I've been very satisfied with the service of zomato. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? There's least dislike I've for zomato, That is high charges of delivery. The charges is too high that sometimes shakes our expected budget which we create for particular food, but because of unexpected delivery charges, It made us to think twice before ordering and also to check the same food on another platform for comparing the charges. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? There are so many problems restaurants are facing and now solving by Zomato: 1) Delivery - It's not easy for any small or middle restaurants to keep delivery services, which is easily solving by zomato. 2) Marketing - Zomato is helping all restaurants to grow more and increasing the awareness of their existence in the society to their users. 3) Reach - Zomato is making easy for restaurants to reach their users. 4) Booking and reservations - Zomato is reducing the burden of booking a particular restaurants manually, easily you can do just online booking with zomato Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JI Jamil I. SPS associate Small-Business (50 or fewer emp.) 9/5/2024 Guest users or non-business users of the software, not included in G2 scores. "Zomato for Restaurants review" 5/5 What do you like best about Zomato for Restaurants? Most people think it's only a food delivery app. But it's a lot more than that. You can use it to check restraunts about the anbiance, affordability, service and so on. I myself use it for special occations to see if it fits my budget and the mood. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? Sometimes the reviews and photos can be tricky. They intentioally put the best photos also there are fake reviews sometimes. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? I can check the Restaurants based on distance, affordability and occation. For example if it's my anniversary then I will choose a remantic ambiance. Also there are certain food we dont eat. So I can check if they sell it or not. It's more than just a delivery app. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kalyan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalyan C.") KC Kalyan C. Mid-Market (51-1000 emp.) 3/29/2024 Guest users or non-business users of the software, not included in G2 scores. """Taste The World With Zomato""" 4.5/5 What do you like best about Zomato for Restaurants? Zomato is one of the best platform to enjoy our food by staying at home. It helps us to eat our favourite food with in no time and makes us feel happy with the order we place Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? The dislike about Zomato is that now a days it is taking more time to deliver the the order we place. And the delivery charges is very high. And premium charges are high. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Zomato is trying to deliver the orders faster.Zomato for Business benefits me as a consumer by providing access to a diverse range of restaurants with enhanced online capabilities, ensuring smoother transactions, better engagement, and ultimately, a more satisfying dining experience. And trying to reduce the delivery fee and premium charges Review collected by and hosted on G2.com. Show More 4/4/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 3/15/2024 "Zomato for Business review" 5/5 What do you like best about Zomato for Restaurants? The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. Zomato for Business is a valuable resource for food establishments looking to thrive in the competitive restaurant industry. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? \*Dependence on Zomato\*: Businesses may feel overly reliant on Zomato's platform for their online presence and marketing, which could potentially limit their autonomy or flexibility in managing their brand image. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Zomato has established itself as a versatile platform catering not only to users seeking food delivery but also to businesses in the food industry. Zomato for Business offers a suite of tools and services to restaurants, cafes, and other food establishments to manage their online presence, customer reviews, and marketing strategies effectively. The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. Review collected by and hosted on G2.com. Show More 3/18/2025 Validated ReviewerIncentivizedSource: G2 invite RR Riyas R. Manager Information Technology and Services Small-Business (50 or fewer emp.) 6/10/2024 "Zomato for business used to enhances the online presence of restaurants." 4.5/5 What do you like best about Zomato for Restaurants? Being on Zomato can help stay competitive, especially if other local restaurants are also listed.Direct feedback from customers can help in improving service quality and menu offerings. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? Negative reviews and ratings can impact a restaurant’s reputation and deterring potential customers. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? It connects small-scale restaurants, which lack visibility, with customers seeking a variety of food options. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Haritha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haritha C.") HC Haritha C. Digital Marketing Executive Small-Business (50 or fewer emp.) 3/12/2024 "Easy to Manage restaurant listing" 5/5 What do you like best about Zomato for Restaurants? The user interface through out the process of managing my listing like reviewing, adding promo offers, adding events are much easier and beginner friendly as a merchant with some badic knowledge in using such platforms. Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? Nothing to dislike but could have better if their customer support is a little bit active. Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? I have a cloud kitchen and it is not easy to handle all the in house tasks alone. Zomato helps me to manage my listing on the go. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Amit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit K.") AK Amit K. Manager Mining & Metals Mid-Market (51-1000 emp.) 3/16/2024 "Partnership with Zomato business" 3.5/5 What do you like best about Zomato for Restaurants? It's provided transparent business solutions like you can attach your hotel restaurant to Zomato for boost your sales you will get many order where you can earn double Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? Zomato take high commission which not good for customer Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Zomato provided insights analysis so we can track repeat customer and can analyse which food have high order and where we need to work or development so we can more order . It's also provide dining option Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 7/14/2024 "Features are good" 5/5 What do you like best about Zomato for Restaurants? Ease of navigating in the system for any order Review collected by and hosted on G2.com. What do you dislike about Zomato for Restaurants? The offers are costly. Sometimes the leads take up all the profits earned from each order Review collected by and hosted on G2.com. What problems is Zomato for Restaurants solving and how is that benefiting you? Helps me in running restaurant from home and earning some money part time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Zomato for Restaurants? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zomato for Restaurants ](https://www.g2.com/products/zomato-for-restaurants/discussions/new) GU Guest User What is Zomato used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-zomato-used-for) ![Debashish B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debashish B.") DB Debashish Bhattacharya • Last activity about 6 years ago Zomato bad for raw mutton and poultry 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/27258-zomato-bad-for-raw-mutton-and-poultry) [ View all Discussions ](https://www.g2.com/products/zomato-for-restaurants/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/zomato-for-restaurants/pricing) Zomato for Restaurants Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0dd7fb2222b3dfe455e90d7606cf76ec/uber-eats-for-merchants.jpg "Product Avatar Image") Uber Eats for Merchants 4/5(184) [ Compare Now ](https://www.g2.com/compare/uber-eats-for-merchants-vs-zomato-for-restaurants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "Product Avatar Image") DoorDash for Merchants 4.3/5(65) [ Compare Now ](https://www.g2.com/compare/doordash-for-merchants-vs-zomato-for-restaurants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "Product Avatar Image") GrubHub for Restaurants 4.1/5(62) [ Compare Now ](https://www.g2.com/compare/grubhub-for-restaurants-vs-zomato-for-restaurants) ## Work at Zomato? 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