Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Zoiper is 10"
4/5
What do you like best about Zoiper?

The ease of handling. The available features such as the audio test, the registration and cancellation option. The dialing method is also simple and allows you to paste the phone number. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

I realize that it presents many errors. Even with an active call, another one comes in and the phone keeps ringing even when it's busy. This is quite disruptive. Review collected by and hosted on G2.com.

KT
Karen T.
File clerk, Bookkeeper or Junior Tax asistant.
Mid-Market (51-1000 emp.)
"Zoiper, great quality phone system"
4.5/5
What do you like best about Zoiper?

The best thing about Zoiper is that you can listen to other coworkers' calls in real-time, it helps to manage quality and client management. Also, it's great that Zoiper was the desktop version so it gets started when the computer starts so it doesn't depend on the browser performance.

Also since it is a desktop app the calls barely have issues of dropping on hearing problems, it was easy to restart, and the fact that you could get your status updated when you are in lunch or out of the office. and this same feature makes it easy to get into it, it has popup notifications and helps you top do not miss any calls, also allows you to get control of the people that it's logged in and get reports for that people. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

The miss in Zoiper is that since it is a desktop app it crashed a few times and you have to restart the app from the task manager of your computer every single time. And due to these crashing issues, it makes you have some missing calls so it's best if you have a good computer so the Zoiper performance doesn't get affected. Another issue is the voice mail configuration, you really have to remember all the options when you call if not it's so difficult and you might be not able to leave your personalized message.

Also the fact that you don't have easy access to your missed calls or voicemails, it a bit complicated to get a copy of your history and makes Zoiper a bit complicated to work with. Review collected by and hosted on G2.com.

matthew m.
MM
matthew m.
Information Technology Coordinator
Mid-Market (51-1000 emp.)
"Good software but does use a decent amount of battery life"
3.5/5
What do you like best about Zoiper?

Easy to setup and eat to use. Integrated great with Android. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

Battery life is decreased significantly when running. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Zoiper is +"
4/5
What do you like best about Zoiper?

From the ease of handling and the audio test. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

Sometimes it freezes and presents some errors, which are easy to solve. Review collected by and hosted on G2.com.

Amr E.
AE
Amr E.
chat support agent
Mid-Market (51-1000 emp.)
"My opinion in zoiper"
4/5
What do you like best about Zoiper?

I like how is it easy to use and hownis ut eligible for every country all over the worlk as it helps to narrow the communication filed to a good place and in a good service Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

I only dislike it when it crashes as from my experience with it i have faced a big problem with the zoiper application when it crashes and it stops making calls Review collected by and hosted on G2.com.

Mahmoud F.
MF
Mahmoud F.
Team operation manager
Mid-Market (51-1000 emp.)
"Great Software to communicate with your customer"
5/5
What do you like best about Zoiper?

Zoiper is the best software that let you make calls all over the world with cheapest price; it's very easy to setup, easy to make a calls , and the best option that you can merge between two calls Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

Zoiper is like most of the software that some times it got down but not for a long time as they have a fantastic support team to solve any issue I face on spot and sometimes calls dropped down but this not happen a lot, actually i like this software Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Zoiper review"
4/5
What do you like best about Zoiper?

The compatibility of different operating systems is nice. It is always a pain when its only for IOS or Android. I also like the feature of voicemail to email. The overall ease of use is great too. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

The design of the app I didn't find very appealing. But as far as using the app, I never had any issues with anything. It worked as it advertised which is really all you can ask for. Review collected by and hosted on G2.com.

Ahmed A.
AA
Ahmed A.
AML & CTF Compliance Analyst
Small-Business (50 or fewer emp.)
"The best Voice over IP software with clear sounds"
5/5
What do you like best about Zoiper?

Zoiper experience is amazing in general, specially the clearance of the sound and avoiding any metallic sounds It is a very good VOIP type software option and meets the expectations for which it was installed. The program has a very clean and well-designed interface where i can see the information needed at all times, from the internal number of their account, to the buttons to dial phones and view the history. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

The ability to change the ring tone and assign it for each user also ability to add floating icon for zoiper ,This will be additional upgrade adds alot to experience of using Zoiper Review collected by and hosted on G2.com.

LP
Lori P.
LPN
Small-Business (50 or fewer emp.)
"Zipper hit and miss"
3.5/5
What do you like best about Zoiper?

Easy to log in to when system is working Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

Sometimes the connection would not work delaying the time of work I could do Review collected by and hosted on G2.com.

Manoj K.
MK
Manoj K.
Enterprise Customer Sucess Manager - Cloud, Data & AI
Mid-Market (51-1000 emp.)
"Amazing Voice Quality and recoding features"
5/5
What do you like best about Zoiper?

The over all UI,is so easy to navigate and you can see all the options on a single screen. Have been using it for 6 years now, not a single day outage. The Features and voice quality is also great and no lag the best part is that. Review collected by and hosted on G2.com.

What do you dislike about Zoiper?

Maybe addon more features, some time takes a local number to route the call. SOme times the call ringing is not heard and calls get connected, not sure if that is due to the internet or? Review collected by and hosted on G2.com.