--- title: Zoiper Reviews meta_title: 'Zoiper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Zoiper works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 53 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoiper Reviews **Vendor:** Zoiper.com **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 53 ## About Zoiper Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience. - User Interface Personalization: Develop a custom interface that enhances user experience and reflects your brand's aesthetics. - Smart Provisioning: Configure different features and licenses for various user groups, such as novice or business users, ensuring tailored functionality. - Custom Feature Sets: Add or remove features according to the specific needs of different user segments. - Flexible Licensing Models: Choose from per-user to unlimited user installations to suit your business model. - Advanced Communication Support: Ensure compatibility with IMS/RCS, VoLTE, and secure communication protocols for enhanced connectivity and security. Primary Value and User Solutions: Zoiper's Whitelabel Softphone empowers businesses to deliver a seamless and branded communication experience to their users. By offering extensive customization options, companies can align the softphone with their brand identity, enhancing user engagement and satisfaction. The platform's flexibility in provisioning and feature configuration allows businesses to cater to diverse user needs, improving operational efficiency. Additionally, support for advanced communication standards and secure protocols ensures reliable and secure communication, addressing the critical needs of modern enterprises. ## Zoiper Pros & Cons **What users like:** - Users find Zoiper to be **cost-effective** , especially beneficial for businesses with remote workers and multiple locations. (1 reviews) - Users appreciate the **ease of use** of Zoiper, enabling fast and efficient call management. (1 reviews) - Users value the **easy integrations** of Zoiper, enhancing their setup experience with streamlined features. (1 reviews) - Users value the **easy setup** of Zoiper, appreciating its seamless integration and user-friendly experience. (1 reviews) - Users love the **ease of setup** and integration features of Zoiper, enhancing their overall experience. (1 reviews) **What users dislike:** - Users find the **interface accessibility lacking** , expressing a desire for a more user-friendly experience. (1 reviews) - Users express concerns about **privacy issues** with Zoiper, highlighting potential vulnerabilities and risks of data breaches. (1 reviews) - Users express concerns about **security vulnerabilities** in Zoiper, emphasizing the importance of proper configuration to protect sensitive data. (1 reviews) - Users report that Zoiper has **frequent crashes** , requiring them to reopen in safe mode for resolution. (1 reviews) ## Zoiper Reviews ### 1. Zoiper **Rating:** 5.0/5.0 stars **Reviewed by:** Valery T. | Coordinador de control de proyectos, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about Zoiper?** I love Zoiper because thanks to this application I can communicate with my colleagues from other locations, with technicians, with our clients both nationally and internationally, I can make calls, video calls, fax and messaging with a single tool. **What do you dislike about Zoiper?** Sometimes it takes a while to establish the call. **Recommendations to others considering Zoiper:** They can also use it in personal tasks to communicate with their friends and family. **What problems is Zoiper solving and how is that benefiting you?** I use it to communicate with other offices of the company and also to contact national and international clients. We also communicate with service providers that the company has. ### 2. Okay product for occasional use. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2018 **What do you like best about Zoiper?** I like that I can dial using my keypad on my keyboard. **What do you dislike about Zoiper?** The connection isn't always the greatest and there seems to be some lag time when speaking. **Recommendations to others considering Zoiper:** I wouldn't consider this a good product for long term use. **What problems is Zoiper solving and how is that benefiting you?** Cold calling use. ### 3. Great digital phone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2018 **What do you like best about Zoiper?** Easy to use and integrate contact lists for quick communications. **What do you dislike about Zoiper?** I do wish it was a bit more customizable. **Recommendations to others considering Zoiper:** Pairs well with Fonality if needed **What problems is Zoiper solving and how is that benefiting you?** We have made it easy to call clients and colleagues alike. ## Zoiper Discussions - [Is zoiper a softphone?](https://www.g2.com/discussions/is-zoiper-a-softphone) - 1 comment - [can i use it for calls ?](https://www.g2.com/discussions/can-i-use-it-for-calls-d00b7ee7-0792-491f-848e-5520f082fcff) - 1 comment - [View Zoiper pricing details and edition comparison](https://www.g2.com/products/zoiper/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+06%3A16%3A46+-0500&secure%5Bsession_id%5D=86e974eb-ecb2-4301-8ec4-99e97a961aec&secure%5Btoken%5D=41a2812579a64c2939dab0bf09b9750c49540b7736c928fbcb2ed837dcb8c8fd&format=llm_user) ## Zoiper Features **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing ## Top Zoiper Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,379 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,531 reviews)