--- title: Zoiper Reviews meta_title: 'Zoiper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Zoiper works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 53 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoiper Reviews **Vendor:** Zoiper.com **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 53 ## About Zoiper Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience. - User Interface Personalization: Develop a custom interface that enhances user experience and reflects your brand's aesthetics. - Smart Provisioning: Configure different features and licenses for various user groups, such as novice or business users, ensuring tailored functionality. - Custom Feature Sets: Add or remove features according to the specific needs of different user segments. - Flexible Licensing Models: Choose from per-user to unlimited user installations to suit your business model. - Advanced Communication Support: Ensure compatibility with IMS/RCS, VoLTE, and secure communication protocols for enhanced connectivity and security. Primary Value and User Solutions: Zoiper's Whitelabel Softphone empowers businesses to deliver a seamless and branded communication experience to their users. By offering extensive customization options, companies can align the softphone with their brand identity, enhancing user engagement and satisfaction. The platform's flexibility in provisioning and feature configuration allows businesses to cater to diverse user needs, improving operational efficiency. Additionally, support for advanced communication standards and secure protocols ensures reliable and secure communication, addressing the critical needs of modern enterprises. ## Zoiper Pros & Cons **What users like:** - Users find Zoiper to be **cost-effective** , especially beneficial for businesses with remote workers and multiple locations. (1 reviews) - Users appreciate the **ease of use** of Zoiper, enabling fast and efficient call management. (1 reviews) - Users value the **easy integrations** of Zoiper, enhancing their setup experience with streamlined features. (1 reviews) - Users value the **easy setup** of Zoiper, appreciating its seamless integration and user-friendly experience. (1 reviews) - Users love the **ease of setup** and integration features of Zoiper, enhancing their overall experience. (1 reviews) **What users dislike:** - Users find the **interface accessibility lacking** , expressing a desire for a more user-friendly experience. (1 reviews) - Users express concerns about **privacy issues** with Zoiper, highlighting potential vulnerabilities and risks of data breaches. (1 reviews) - Users express concerns about **security vulnerabilities** in Zoiper, emphasizing the importance of proper configuration to protect sensitive data. (1 reviews) - Users report that Zoiper has **frequent crashes** , requiring them to reopen in safe mode for resolution. (1 reviews) ## Zoiper Reviews ### 1. Not a lot of "fun" and usability in the zoiper app, but for some "free" is already enough **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Zoiper?** It's free, the functionality is OK - mobile app works and also the desktop app is relatively stable. Sexy is not what you'll find with Zoiper. **What do you dislike about Zoiper?** The app is very oldschool, looks and feels as such as well - but for the target audience, might just be the way they feel comfortable with. **What problems is Zoiper solving and how is that benefiting you?** Works well for setting up light clients in customer service to support with VOIP. ## Zoiper Discussions - [Is zoiper a softphone?](https://www.g2.com/discussions/is-zoiper-a-softphone) - 1 comment - [can i use it for calls ?](https://www.g2.com/discussions/can-i-use-it-for-calls-d00b7ee7-0792-491f-848e-5520f082fcff) - 1 comment - [View Zoiper pricing details and edition comparison](https://www.g2.com/products/zoiper/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A05%3A02+-0500&secure%5Bsession_id%5D=2f7a25e3-3893-4a97-a4d5-093d55e82787&secure%5Btoken%5D=d87d526bc80e6e0ac262e79ad25d73b86e761e97644d6f33994c4d7c8eda594b&format=llm_user) ## Zoiper Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Zoiper Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,389 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,562 reviews)