LJ

Laurent J.

Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

7/21/2016

"So efficient that we share 140 secrets in a 10 people team"

4.5/5

What do you like best about Zoho Vault?

It is very easy to add a share a new secret

Google Chrome and Firefox extension : no need to open the app to get access to your web apps

With the Audit (=log) you can check who is using the system (name / IP address) and which secrets are

Like with all Zoho apps, Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

The process of adding a user is painful because the administrator and the user need to act *almost* together.

Dashboard: it is not a dashboard!

It is not very easy to organize secrets. For instance, chambers (group of secrets/passwords) are not user friendly at all

The user interface is not very fancy Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

It may be tricky to understand at first hand. But then on a daily basis, it works like a cham.

Moreover Zoho Vault brings deep functionnalities for those who need very detailed configuration. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

Easily share secrets within the organization and also with contractors. No need to write down passwords and share them by emails...

Manage user access when people are getting in and out the company Review collected by and hosted on G2.com.

JP

Jack-Benny P.

Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

5/3/2016

"A place for all your passwords"

4/5

What do you like best about Zoho Vault?

It's free for personal use, which I like very much. I have never needed anything beyond the free version hence it's perfect for me. The free version is limited to a one person account only. If you pay for the service you'll get access to the team-based version which I'm sure can be very helpful for companies and organizations. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

This isn't specific to Zoho Vault, but for all online password managers. I do feel a bit ill at ease knowing that my passwords are stored someone else server, far far away in a foreign country, online on the web. Sure, the passwords are encrypted. When you login to Zoho Vault you'll also have to unlock the encryption as well, and there's also the possibility for two-factor authentication. So my passwords should be secure. But still, I do feel ill at ease knowing they are "out there". Because of this, I tend to not save my most precious passwords on Zoho Vault. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

Pick very strong passwords, but DON'T forget the encryption password! If you do forget the encryption password, there is no way to retrieve it and you'll have to start over, meaning total deletion of all your passwords.

Also, there is an option for backing up your data on a regular basis. This is an excellent service, so I suggest you'll set it up. This means Zoho will e-mail you an encrypted HTML-file regularly with all your passwords. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

I have many many accounts on many many servers, websites, shops, vendors etc. It's easy to forget a password, and even more easy to forget you actually had an account on a specific website or server. No more forgetting with Zoho Vault. Review collected by and hosted on G2.com.

MG

Mayuresh G.

Product Development Lead

Mid-Market (51-1000 emp.)

4/9/2016

"Keep it As Secret"

4/5

What do you like best about Zoho Vault?

Very Easy to use like user friendly software. Keep all your secretes as secrets only. If you can do without the multi users feature, you can use it as free.... and only some min cost for Enterprises.

When you log in to a secure website using a browser, they offers us to save our credentials as a secret. We can give the saved secret a friendly label to them and even we can add notes or tags at this time for our understanding. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

Up till now I did not get any defect in this one. I am happy with these service. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

Very Easy to use like user friendly software. Keep all your secretes as secrets only. If you can do without the multi users feature, you can use it as free.... and only some min cost for Enterprises.

When you log in to a secure website using a browser, they offers us to save our credentials as a secret. We can give the saved secret a friendly label to them and even we can add notes or tags at this time for our understanding. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

Because of Zoho Vault I dont want to remember my password every time.

Gives extensions for fast use.

I can notes or tags to them. Review collected by and hosted on G2.com.

AS

Ahmed S.

Managing Director - Directors Board

Import and Export

Small-Business (50 or fewer emp.)

4/9/2016

"Meet My Expectations !!"

4/5

What do you like best about Zoho Vault?

There is a two-factor authentication service which provides more security and reliability to your secured records. You've the option to access your records from any browser you want. You can share any record you have with users and you can also transfer login details. Zoho gives you the option to use a free version or subscribe to the paid version in order to get more features. There is an offline access feature which enables you to access your data offline without an internet connection. You can export your data to a CSV file and you can import your records too. You can setup a password access request where the users can raise a request to see a specific record then you give him/her an approval to access it.

The password generator is very good where you can generate a new random password anytime you need and it provides a strong password for your security. Zoho has a mobile application for Android and iOS. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

The browser extensions are available only for Firefox and Chrome where this provides some limitations for many users who use any browser other than these browsers. You can't import your data using any file type where you only have the option to import using a standard CSV file or LastPass CSV file or Passpack CSV file plus more types. There is not a multi-user feature for the free version which is available only with a subscription plan. Your can store/save the credentials for a specific website or more but the problem is about the handling of these websites where Zoho works great with the standard login websites (One Page for Login). With multi-pages login, the system doesn't work well. It also can't store links longer then 250 characters where some links (Like Amazon for example) could be more then 250 characters. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

I highly recommend Zoho to anyone wants to manage the important records/data easily and in a secure sessions without worrying about forgetting any essential data. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

Benefits are great and very useful where you can share and transfer login details with your employees or your family as well. The system is easy to use and you can add as many records as you need. Highly secured with many security options. Review collected by and hosted on G2.com.

RH

Robert H.

Director of Information Technology

Marketing and Advertising

Mid-Market (51-1000 emp.)

7/20/2016

"Best corporate password management software I've found."

5/5

What do you like best about Zoho Vault?

One of the only password programs that controlled privileges between different groups. Their support is very responsive and has even made changes or added features to the program we suggested would be nice to have. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

Not much, a bit of a learning curve but worth it to control password permissions. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

I recommend it for organizations looking to keep all passwords in one program but with the ability to departmental permissions. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

You are able to assign departments and control privileges between each department. Now we have all our corporate passwords in one place. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/20/2016

"Easy cloud based password storage"

4/5

What do you like best about Zoho Vault?

Cloud based and that you can share data among your co workers. Being able to allow some employees access to view and others manage is a big plus. Having an iphone app is also very handy when mobile. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

Some of the way that a secret is assigned to a vault is awkward along with some times it is hard to know who shared this with me without having to look thru the audit logs. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

Have 4 people all start using it and share with each other to get a good feel for using the product. If you just evaluate it yourself then you don't see a few of the sticking points of sharing, assigning / changing permissions. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

Sharing multiple credentials for multiple systems among multiple teams. Review collected by and hosted on G2.com.

LC

Laura C.

CEO

Small-Business (50 or fewer emp.)

7/20/2016

"Zoho Vault great password sharing for Teams!"

5/5

What do you like best about Zoho Vault?

I am a bookkeeping firm and we have keep our client's information safe and secure. I like that our firm can securely limit access to passwords without the insecurity of spreadsheets. It is easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

I really don't dislike a thing. There is not a think I would change. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

Try it you will love it. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

We resolved the need to share out passwords to our team securely but keep other passwords private. The Firefox and Chrome add-in are non-intrusive and helpful. It saves us ton of time on pass-word resets or having to scramble as what the password is for the banking and other sensitive access we need to get our job done. Review collected by and hosted on G2.com.

AC

Verified User in Computer Networking

Small-Business (50 or fewer emp.)

7/20/2016

"Zoho Vault is Great for Custom Template Password Storage"

4.5/5

What do you like best about Zoho Vault?

The ability to make custom secret types and templates. This way you customize to a device, website, etc that has multiple passwords, questions, etc. Other password managers such as lastpass lack this feature and seem to be designed around website passwords and make you use clear text notes fields to store additional information. For example, Cisco devices typically have a username/password plus an enable password. Using a custom secret template, you can have a text field for the username, password field for the password, and password field for the enable password. This way, the passwords are securely hidden if you need to copy it while other people are around. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

You cannot make sub chambers, which makes organizing passwords sloppy. For example, let's say you need to store passwords for 10 clients and have 3 categories of passwords (servers, infrastructure, web sites). You can create a chamber for each company but end up with a huge list of passwords under each. The alternative is to create a naming scheme like "client1 - servers", "client1 - infrastructure", "client1 - websites" to better organize the passwords but you still end up with a huge list of chambers to go through. This would be a simple yet VERY useful improvment Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

It may not be as pretty as other competitor products such as lastpass, but it's way ahead in other more important features such as creating custom templates for secrets. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

I'm able to securely access passwords on client sites from my laptop or mobile while working on their systems. This is way safer than doing something like storing passwords in clear text in a spreadsheet, etc. Review collected by and hosted on G2.com.

PS

Patricio S.

Governance, Risk & Compliance Lead

Enterprise (> 1000 emp.)

4/18/2016

"Excellent tool, one more of Zoho suite"

3.5/5

What do you like best about Zoho Vault?

The main feature of this product is the ease of use. It is really simple to use it. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

I would change the interface, maybe it should appear to be a strong tool, not something dynamic like everything looks like nowadays. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

Please consider that there are several options regarding pricing according to the use you will give to the tool. It is important that you first read the different offerings of this product before you choose the one that best fits your needs. Nevertheless, you can always contact someone from Zoho Support Team for assistance. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

I was moving my business to mobile tools and this tool allowed me to secure my passwords also for Android devices. Review collected by and hosted on G2.com.

PR

Patrik R.

Business Development + IT-Administration

Consumer Goods

Small-Business (50 or fewer emp.)

7/21/2016

"A bit to complicated but still the best solution I know"

4/5

What do you like best about Zoho Vault?

The plugin for Chrome. It helps us a lot. The plugin could be better though. Review collected by and hosted on G2.com.

What do you dislike about Zoho Vault?

nothing in particular. It would be nice to have more features for the chrome plugin. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Vault:

I dont know a better solution, especially for this costs. Review collected by and hosted on G2.com.

What problems is Zoho Vault solving and how is that benefiting you?

To many passwords for too many people. I am the head of IT in a small startup (25 people). Before we used Zoho Vault, almost every day I had to search for accounts and passwords for other people. Review collected by and hosted on G2.com.