1. [Home](https://www.g2.com/) 2. ... 3. [Identity Management Software](https://www.g2.com/categories/identity-management) 4. [Password Managers](https://www.g2.com/categories/password-managers) 5. [Zoho Vault](https://www.g2.com/products/zoho-vault/reviews) 6. [Zoho Vault Claims vs Evidence](https://www.g2.com/products/zoho-vault/claims-vs-evidence) # Zoho Vault Claims vs Evidence This page compares marketing claims that Zoho Vault makes on its own website with what real G2 users say in their reviews. Each claim's source link points to the page where it appeared. Claims are rated as follows: Supported when a clear majority of the reviewers who address it back it up, Disputed when a clear majority contradict it, and Mixed when reviewers are divided. Reviews that don't mention a claim are not counted. Last updated Sep 30, 2026 ## Claim: “Using this mechanism, we encrypt and decrypt your data on the client-side with your master password and only store the encrypted data on our servers.” Supported by reviews. A reviewer directly reports that data is encrypted on the device before reaching Zoho’s servers and that Zoho cannot access the master password, consistently supporting the client-side encryption and encrypted-server-storage claim. - “End‑to‑end encryption: Your data is encrypted on your device before it reaches Zoho servers, so even Zoho can’t access your master password.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) Source: [https://www.zoho.com/vault/](https://www.zoho.com/vault/) ## Claim: “Passwords added by users are only visible to them, and they must share the passwords with other users, including administrators for them to access.” Supported by reviews. Relevant reviewers describe controlled password sharing that grants access without exposing the underlying passwords, along with permission controls for individuals or groups. The reviews support the privacy and sharing aspects of the claim, though they do not specifically mention administrator access. - “Sharing passwords with team members is straightforward and controlled — I can give access without exposing the actual passwords.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-11766447) - “Password sharing: Share with individuals or groups, set multi‑level permissions, and revoke access instantly.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) Source: [https://www.zoho.com/vault/](https://www.zoho.com/vault/) ## Claim: “Use your thumbprint, auto-fill, or even a single password for all of your accounts via single sign-on (SSO) to access your apps in a snap.” Mixed support from reviews. Reviewers report convenient auto-fill and rapid access to apps, supporting part of the claim, while another reviewer says advanced SSO features are limited. The reviews do not meaningfully address thumbprint access or using a single password for all accounts. - “I also appreciate the auto-fill feature and how well it syncs across browsers.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-12005470) - “Advanced enterprise features such as SSO and API automation are limited” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) Source: [https://www.zoho.com/vault/](https://www.zoho.com/vault/) ## Claim: “Sharing passwords just got a lot safer — control who sees what with granular access levels.” Supported by reviews. Relevant reviewers consistently describe password sharing as controlled, with multi-level permissions and the ability to grant access without exposing the actual passwords. - “Password sharing: Share with individuals or groups, set multi‑level permissions, and revoke access instantly.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) - “sharing credentials with team members is smooth and controlled.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-12005470) - “Sharing passwords with team members is straightforward and controlled — I can give access without exposing the actual passwords.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-11766447) Source: [https://www.zoho.com/vault/](https://www.zoho.com/vault/) ## Claim: “This prevents unauthorized users–including Zoho's employees–from accessing your data.” Supported by reviews. Relevant reviewers describe device-side encryption that prevents Zoho from accessing the master password, along with permissions and revocation controls for limiting other users’ access. - “End‑to‑end encryption: Your data is encrypted on your device before it reaches Zoho servers, so even Zoho can’t access your master password.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) - “Password sharing: Share with individuals or groups, set multi‑level permissions, and revoke access instantly.” [Read Full Review](https://www.g2.com/products/zoho-vault/reviews/zoho-vault-review-13413705) Source: [https://www.zoho.com/vault/](https://www.zoho.com/vault/)