John M.
JM
John M.
Customer success associate
Mid-Market (51-1000 emp.)
"Easy to Use and Straightforward"
4/5
What do you like best about Zoho Survey?

Easy to use, and it makes uploading receipts simple. I can scan a receipt and have it automatically turned into an expense. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Each expense is supposed to be attached to a specific report, but that isn’t always clear. Review collected by and hosted on G2.com.

Karthik k.
KK
Karthik k.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Had an amazing ease of use and smooth experience"
5/5
What do you like best about Zoho Survey?

Zoho Survey is easy to use and makes it simple to create forms and surveys quickly. I like that it has good customization options for questions and logic, and the reports are clear and easy to understand. It also connects well with other Zoho apps, which helps keep all the data in one place. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Sometimes the interface feels a bit dated, and a few advanced features take extra clicks to find. The design options for surveys could also be more modern, and the mobile preview doesn’t always match how the survey looks on an actual phone. Review collected by and hosted on G2.com.

Priyanka S.
PS
Priyanka S.
Customer Insight & Strategy
Mid-Market (51-1000 emp.)
"Effortless Survey Creation with an Intuitive Interface"
4/5
What do you like best about Zoho Survey?

The interface is clean and intuitive. Creating a survey, adding logic, or adjusting settings easily. Themes can be customized, and can add your own branding. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

When working with large datasets, I find that the filtering options available in the analytics and reporting module are quite limited. Review collected by and hosted on G2.com.

Aviral G.
AG
Aviral G.
Manager- E-commerce
Enterprise (> 1000 emp.)
"Seamless Integrations Elevate Survey Experience"
4/5
What do you like best about Zoho Survey?

I like the integrations that Zoho Survey supports. It easily integrates with my OMS and WMS, allowing it to trigger surveys at various touchpoints of the order journey. It also provides personalized input to customers, such as addressing them by their first name. The setup team was quite helpful, and it took us 15 days for the complete setup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

I believe a dedicated customer success manager could be assigned to explore further opportunities for collaboration and better issue resolution. Review collected by and hosted on G2.com.

Vikram A.
VA
Vikram A.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Two-Way Sync Makes Survey Prefill Effortless"
4.5/5
What do you like best about Zoho Survey?

It has two way sync and i can use CRM data to pre fill survey Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Formating options are not good need to improve that and hard to make survey look modern Review collected by and hosted on G2.com.

Aattisho B.
AB
Aattisho B.
Project Coordinator
Mid-Market (51-1000 emp.)
"Powerful Survey Tool with Great Customization and Insights"
5/5
What do you like best about Zoho Survey?

I like Zoho Survey’s ease of use and flexibility the most. Creating surveys is intuitive, with a wide range of question types and customization options. The reporting and analytics tools are robust, allowing me to gain actionable insights quickly. I also appreciate its seamless integration with other Zoho products, which streamlines workflows significantly. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

While Zoho Survey is powerful, I’ve noticed that some advanced features can be a bit tricky to set up at first. The user interface, though intuitive for basic surveys, can feel slightly cluttered when managing complex surveys or large datasets. Additionally, reporting could benefit from more customization options for visualizations. Review collected by and hosted on G2.com.

RM
Ridhima M.
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Tool for Survey data responses capturing and pushing to Zoho CRM"
5/5
What do you like best about Zoho Survey?

Trigger Response set up is the best. As we are able to send meeting links and other docs or follow up information to a respondent upon form completion.

Also, we have the option to integrate with Zoho sheet so real time data can be access by others to check for responses of participants. Google sheets integration is also a great option. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Whatsapp and sms integration option should be available just as trigger email to send automated messages to respondents as a part of confirmation. Review collected by and hosted on G2.com.

Bishes Kumar S.
BS
Bishes Kumar S.
Digital Content Creator
Small-Business (50 or fewer emp.)
"Best Data And Good App structure"
4.5/5
What do you like best about Zoho Survey?

The best about Zoho Survey is when it is Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

There is some glitch so it felt me disklke Review collected by and hosted on G2.com.

Tamjeed A.
TA
Tamjeed A.
Technical Recruiter
Staffing and Recruiting
Enterprise (> 1000 emp.)
"User Friendly Zoho Survey"
4/5
What do you like best about Zoho Survey?

Easy to use and very reliable for professional surveys. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

You need to buy a plan to access the advanced features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Drag-and-Drop Survey Builder with Great Templates"
4/5
What do you like best about Zoho Survey?

Drag and drop survey builder with templates Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

mobile experience is not too good and only works best in zoho ecosystem Review collected by and hosted on G2.com.