--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1042 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1042 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Survey Reviews **Vendor:** Zoho **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,042 ## About Zoho Survey Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. ## Zoho Survey Pros & Cons **What users like:** - Users favor the **ease of use** of Zoho Survey, benefiting from its intuitive design and customizable templates. (70 reviews) - Users appreciate the **ease of creation** in Zoho Survey, finding it intuitive and straightforward for building surveys quickly. (30 reviews) - Users appreciate the **intuitive interface** of Zoho Survey, finding it user-friendly and efficient for survey creation. (29 reviews) - Users praise the **ease of use** in Zoho Survey, enabling quick survey creation and efficient feedback collection. (24 reviews) - Users appreciate the **helpful integrations and clear reporting** of Zoho Survey, enhancing their survey experience significantly. (23 reviews) - Users find the **built-in templates** of Zoho Survey highly beneficial for quickly creating effective surveys. (20 reviews) - Integrations (19 reviews) - Users value the **robust customization options** of Zoho Survey, enabling tailored and visually appealing surveys effortlessly. (18 reviews) - Quick Setup (17 reviews) - Users appreciate the **efficiency** of Zoho Survey, enabling quick creation and analysis of surveys with minimal effort. (16 reviews) **What users dislike:** - Users note **limited customization** options for advanced features and templates, impacting design flexibility and branding control. (25 reviews) - Users note **limited design options** and occasional lags, impacting the overall experience of Zoho Survey. (15 reviews) - Users find the **limited features** of Zoho Survey restrictive, particularly in the free plan and advanced options. (12 reviews) - Users find **limited data analysis** in Zoho Survey, feeling restricted by basic reporting tools and advanced feature paywalls. (10 reviews) - Users find the **outdated design** of Zoho Survey unappealing, lacking a modern aesthetic compared to competitors. (10 reviews) - Poor Reporting (8 reviews) - Users feel **restrictions on advanced features** and limited customization hinder their experience with Zoho Survey. (8 reviews) - Users find Zoho Survey to be **expensive** , especially for smaller teams needing advanced features and customizations. (7 reviews) - Users often experience **integration issues** with Zoho Survey, leading to confusion and complicating the overall user experience. (7 reviews) - Difficult Setup (6 reviews) ## Zoho Survey Reviews ### 1. Zoho Survey Review **Rating:** 3.0/5.0 stars **Reviewed by:** Vinay D. | Assistant Manager Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2022 **What do you like best about Zoho Survey?** Tools to create a survey and the ability to export in other formats **What do you dislike about Zoho Survey?** The price as its expensive as compared to others. In the free version, you have limited services and also team support. **Recommendations to others considering Zoho Survey:** Get your price to the basic support with more features and also work on customer support. **What problems is Zoho Survey solving and how is that benefiting you?** To get actual status in a fast way to boost and execute the changes in the campaign and service. ### 2. Zoho Survey an amazing tool for Zoho applications **Rating:** 3.5/5.0 stars **Reviewed by:** Ved Prakash J. | Lead Specialist - Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Zoho Survey?** The intuitive drag-and-drop editor, pre-built templates, and customization options simplify the survey creation process. Zoho Survey seamlessly integrates with other Zoho applications, such as Zoho CRM, Zoho Analytics, and Zoho Campaigns. This integration allows users to streamline their survey data and incorporate it into their existing workflows, making it convenient for businesses already using Zoho Suite. **What do you dislike about Zoho Survey?** Offering more flexible pricing plans or additional options for users with specific needs could make it more accessible to a wider range of users. Expanding the range of third-party integrations would provide users with more flexibility and options to connect their survey data with other systems they use. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey works well with Zoho applications as a suite, so for companies using Zoho, they can take advantage of this. ### 3. Ease to use Zoho services. More productivity, less hassle. **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj M. | Sr. Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Zoho Survey?** It is a very user-friendly application. More productivity and less hassle with minimum cost of service. Once subscribed, you can concentrate on your goals and don't worry about the costing. Multiple integrations are available and very good customer service they got. It is very easy to set up everything and they have wide range of products so you can use them in many scenarions. **What do you dislike about Zoho Survey?** Nothing as of now. Will update if I find any such **What problems is Zoho Survey solving and how is that benefiting you?** It makes analysis easy for the marketing team and businesses ### 4. Survey Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Zoho Survey?** Templates available as per the survey you want to do alongwith good suggestions to qualifying questions. Easy to set up as well. **What do you dislike about Zoho Survey?** Sometimes Incidence Rate is not good as per the audience. **What problems is Zoho Survey solving and how is that benefiting you?** It reduces manual efforts for typing survey questions manually, also the templates available there makes your task easy. ### 5. Survey form creator **Rating:** 3.5/5.0 stars **Reviewed by:** Muskan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Zoho Survey?** This is good tool to prepare questionnaire to get the response from target people by using various answere options to understand the response more easily **What do you dislike about Zoho Survey?** Report are really basic which is generated after the responses we gain have to work on data for the concrete results **What problems is Zoho Survey solving and how is that benefiting you?** This really helped us in getting multiple responses by just creating single form and responses can be recorded by using multiple options like radio buttons, checklist etc ### 6. Get instant feedbacks and surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Zoho Survey?** Helps to take surveys for various use cases and it helpful for collecting instant feedbacks. Can integrate with crm to track feedbacks and good for daily use for taking surveys **What do you dislike about Zoho Survey?** Simple and easy to use survey software tool nothing to worry and no issues found **What problems is Zoho Survey solving and how is that benefiting you?** We use zoho survey to take customer feedback and employee feedbacks in our organisation. Analytics helps to get all the data ### 7. Enhanced data driven surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Sonu B. | Senior Relationship Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Zoho Survey?** Well Zoho survey is one of the effective tool for market research guys, specially for sales. We use Zoho survey to conduct easy and fast surveys among our clients and customers. It is intuitive both on the business side( organizations) and on the customer side(survey recipients). Easy to use as mobile users also can participate int he surveys. Response time is also one of the keypart. Bit costly but free trial will help you to understand the mechanism. There are many survey tools are there in the market but when it comes to data analytics Zoho always perform better. The best part of Zoho survey is you have more clarity on your records **What do you dislike about Zoho Survey?** So when it comes to cons, there are manies. The purpose which Zoho is serving same thing you'll get from Google forms also the charges way high compare to other players of this segment. Well it does it's role but on a high note it asks you to pay a higher amount. **What problems is Zoho Survey solving and how is that benefiting you?** Market research, and it helps our team to prepare better data as well the data is clear from analytics view. Zoho has done one great work on layout, easy impressive and attractive. ### 8. zoho survey reveiew **Rating:** 5.0/5.0 stars **Reviewed by:** menna i. | Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Zoho Survey?** The simple desgin to create a well-designed surveys that would provide valuable feedback **What do you dislike about Zoho Survey?** nothing really it is a solid tool within the Zoho system and suite **What problems is Zoho Survey solving and how is that benefiting you?** allow us to gain valuable feedback from our clients through a well desgined survyies ### 9. User-Friendly Survey Creation with Zoho Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Aditi S. | Talent Acquisition, Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Zoho Survey?** Customization Option with Zoho Survey, you can design surveys that match your brand and needs. You can choose themes, add logos, and personalize questions to get the feedback you are looking for. **What do you dislike about Zoho Survey?** Lack of advanced survey logic and branching capabilities in comparison to some others survey tools. **What problems is Zoho Survey solving and how is that benefiting you?** Non technical person also make survey for their targeted audience. ### 10. Its good **Rating:** 3.5/5.0 stars **Reviewed by:** Sakshi A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Zoho Survey?** It's really good and effective software to use **What do you dislike about Zoho Survey?** Nothing as such to my knowledge to write **What problems is Zoho Survey solving and how is that benefiting you?** Accounting and finance related problem ### 11. A Horse of Pulling All Departments in One Page **Rating:** 5.0/5.0 stars **Reviewed by:** Vikeshi T. | Payroll Coordinator , Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Zoho Survey?** Very helpful through integrations with other business solutions. Fantastic customizing options. Quick gathering of feedbacks. Seamless drag-and-drop blocks effective for creating survey templates right from beginning. **What do you dislike about Zoho Survey?** My comrades and I have no found anything we can complain about. **What problems is Zoho Survey solving and how is that benefiting you?** All effectiveness and simplicity to conduct any kind of survey ### 12. best survey website **Rating:** 5.0/5.0 stars **Reviewed by:** Amod K. | developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Zoho Survey?** it has good arrangements of types and categories for survey. It has wide range of data also **What do you dislike about Zoho Survey?** UI is not so attractive and should be user friendly **What problems is Zoho Survey solving and how is that benefiting you?** for customer satisfaction and people managements ### 13. Survey and feedback form creator **Rating:** 4.0/5.0 stars **Reviewed by:** Manasvi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Zoho Survey?** It's very lite version from where we were able to create survey forms very easily by having multiple functions that can help in engaging with end users in more attractive way **What do you dislike about Zoho Survey?** There is no limit on submitting more than one response from single id so that can lead for wrong interpretation from the data **What problems is Zoho Survey solving and how is that benefiting you?** Good way to understand end user behaviour qhile just simply creating questionare that could be filled by any one who have the link access ### 14. Zoho Survey helps us to collect responses from our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Irica May T. | Exploration Support Team, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Zoho Survey?** Made a survey on Zoho survey and it is helpful because it made the survey easier. It gathers responses from our clients and can design the survey using our brand color or font. We also setup email notification if someone completed the survey. **What do you dislike about Zoho Survey?** We don't see any downside of using Zoho survey. If have question on functionalities etc, Zoho support is always there guiding their clients. **What problems is Zoho Survey solving and how is that benefiting you?** The business problem that Zoho survey is solving for us, first is automation because once you create the survey just get the shareable link & send the link to the participants and they can answer the survey anytime. it also gives us the summary of the answers. ### 15. Response collecting platform **Rating:** 3.0/5.0 stars **Reviewed by:** Keshav A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Zoho Survey?** This platform make easy to create survey, feedback form for which multiple response are required. And can be completely customised. **What do you dislike about Zoho Survey?** Giving multiple outputs by concluding the responses is yet to come. So the reports which is generated only can fulfill basic requirement **What problems is Zoho Survey solving and how is that benefiting you?** It's helping us to gather multiple responses only just by creating questionnaires on cloud that can be open person having access ### 16. Survey with Zoho **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed A. | Cyber Security Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2023 **What do you like best about Zoho Survey?** As a zoho user this subdomain or software make easy in integrating this survey tool into its another software fucntion which is Zoho CRM, and Zoho Campaign, **What do you dislike about Zoho Survey?** Somehow this tools is not that much customizable in templates. It gives multiple veraity of pre-desgined templates but i always prefer a unique way to present everything but this limited customization make uncomfortable for me. **What problems is Zoho Survey solving and how is that benefiting you?** Although this pre-designed templates are amazing and best feature in this which i like and benefial for me is this integrating feature of this zoho survey. It is easly integratable with google spread sheet, zoho crm etc.., While integrating with g-sheet makes it easy about making data into excels. ### 17. My experience of zoho survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Zoho Survey?** Zoho Survey is a versatile and user-friendly tool for creating online surveys. What I like best about it is its intuitive interface, which makes survey creation a breeze. The customization options are extensive, allowing for brand consistency, and the analytics features provide valuable insights into responses. With its affordable pricing and integration with other Zoho apps, it's a top choice for businesses seeking to gather valuable feedback. Overall, Zoho Survey simplifies the survey process and delivers meaningful results. **What do you dislike about Zoho Survey?** While Zoho Survey offers a solid set of features, it may benefit from more advanced reporting and data visualization options. Additionally, the user interface, though user-friendly, could be further streamlined for even smoother navigation. Lastly, the free plan's limitations, such as a limited number of responses, may be a drawback for some users. **What problems is Zoho Survey solving and how is that benefiting you?** Resolves the problem of efficiently collecting and analyzing feedback, making it easier for businesses to make informed decisions. This benefits users by improving decision-making, enhancing customer satisfaction, and streamlining data collection processes. ### 18. Efficient tool for gathering valuable surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Zoho Survey?** It hass user friendly interface and robust cutomization options which makes it easy to create tailored surveys. **What do you dislike about Zoho Survey?** Reporting and analytics features could be more comprehensive. **What problems is Zoho Survey solving and how is that benefiting you?** It helps users efficiently gather feedback and data, streamlning processes for market research, customer feedback and employee engagement. By providing customizable surveys and insightful analytics. Zoho survey enables to make data driven decisions. ### 19. A mediocre tool for Surveys **Rating:** 2.5/5.0 stars **Reviewed by:** Nikita V. | Marketing Manager CRM, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Zoho Survey?** It works okay within Zoho environment as it connects and transfer data easily to Zoho CRM. **What do you dislike about Zoho Survey?** It is really clunky compared to alternatives on the market. The surveys never loook crisp and connectivity between Zoho CRM and Survey is not always the easiest. If you use custom modules, then it will be more difficult **What problems is Zoho Survey solving and how is that benefiting you?** Automatic Surveys, Fair Surveys. Instant data capture in CRM. ### 20. Best and easy to use tool for survey and data collection **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak K. | Android Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Zoho Survey?** Zoho Survey is a powerful tool that offers numerous benefits for conducting surveys and gathering valuable insights. One of its standout features is its user-friendly interface, which makes survey creation and customization a breeze. With a wide range of question types and flexible design options, users can create highly engaging and visually appealing surveys. Zoho Survey also provides advanced reporting and analytics capabilities, allowing users to analyze responses and generate meaningful reports. Additionally, it offers seamless integration with other Zoho apps, making it convenient for data management and collaboration. Overall, Zoho Survey combines ease of use, customization options, and robust analytics, making it an excellent choice for survey research. **What do you dislike about Zoho Survey?** One drawback is the limited number of responses allowed per survey in lower-tier plans. This can be restrictive for users with large sample sizes or frequent survey needs. Additionally, the design options, though customizable, may not offer as much flexibility or creativity compared to some other survey tools. Another potential downside is the learning curve for advanced features and reporting, which may require some time and effort to fully grasp. Lastly, customer support can sometimes be slow or less responsive, which can be frustrating for users seeking timely assistance. **What problems is Zoho Survey solving and how is that benefiting you?** It improves my daily life for example:- Firstly, it provides a user-friendly platform that simplifies the process of creating and distributing surveys, saving valuable time and effort.Secondly, its robust analytics and reporting capabilities enable users to extract meaningful insights from survey responses, aiding in data-driven decision-making. Additionally, Zoho Survey's integration with other Zoho apps facilitates seamless data management and collaboration, streamlining workflows. By solving these challenges, Zoho Survey empowers users to efficiently gather and analyze feedback, improve their understanding of audiences, and make informed business decisions based on reliable data ### 21. Response to report generator **Rating:** 3.5/5.0 stars **Reviewed by:** Piyush S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Zoho Survey?** This allows us to create our own survey or feedback form by using different response type like radio buttons,multiple options,text fields to know the position and understand the questions more deeply **What do you dislike about Zoho Survey?** It is less silupportive when it comes to quantitative data there are so many barries as it doesn't generate the percentage wise report to better understanding **What problems is Zoho Survey solving and how is that benefiting you?** Le us understand the behavious more closely as we can customize the survey as per the need also at the end we can get segregated data ### 22. Facilitates the creation and distribution of surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Willian M. | IT Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Zoho Survey?** Zoho Surveys is very easy to use; it was designed to integrate seamlessly with other products in the Zoho suite, it provides all the resources and tools needed to collect data quickly; also so that anyone can use it easily, this platform offers professionally designed templates that allow users to focus on the most important questions to collect the desired information. We can distribute the surveys online or offline, I love its compatibility with mobile devices, I personally use the mobile app frequently and I find it great. **What do you dislike about Zoho Survey?** I consider that the acquisition price is a little high but in relation to the quality-price ratio it is worth the investment, from my personal experience it is an excellent tool and provides us with everything we need to create surveys, distribute them and analyze their answers. **What problems is Zoho Survey solving and how is that benefiting you?** With Zoho Survey, we were able to obtain relevant information for our corporate procedures in an agile, effective and simple way through surveys. Now, we have greater versatility to know the satisfaction of our customers, their experience with our products and services, among other things, which has been of great value to us by improving the execution of many of our business processes. Thanks to Zoho Survey, we identify our weaknesses in several areas and make more informed decisions based on real data, which has allowed us to improve the efficiency of our business processes. ### 23. Unquestionably a great tool for survey management and data collection. **Rating:** 5.0/5.0 stars **Reviewed by:** David Felipe S. | System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Zoho Survey?** Zoho Survey is an excellent survey management software, it is intuitive and flexible with which we can evaluate many situations, get opinions, ideas, knowledge and experiences, from different audiences from which you want to collect data quickly and effectively, I like the ease with which I can create a survey, I like the variety of predefined templates that we have available with Zoho Survey, we can adapt them to different scenarios or situations depending on the need we want to cover, we can download the results obtained in reports for their respective analysis; the multiple customization options and its collaboration functions, its integration with other Zoho tools is one of its great strengths that facilitate the fulfillment of daily tasks without much effort. **What do you dislike about Zoho Survey?** No dissatisfaction so far, Zoho Survey is a very flexible and adaptable tool, along with this very easy to use and efficient to collect data from different audiences, it works very well and provides an excellent user experience. **What problems is Zoho Survey solving and how is that benefiting you?** The implementation of Zoho Survey has proved to be very beneficial for our company, as it has allowed us to considerably improve our data collection process. Thanks to this tool, we have been able to analyze a large amount of information related to the processes we execute daily in our IT support operation and other areas in an efficient and effective manner.Zoho Survey provides us with detailed and real-time Reports that have allowed us to identify and correct failures and wrong behaviors in the fulfillment of our daily operational tasks, especially those that directly involve our customers and their level of satisfaction. It is possible to collect their experiences, opinions and feelings in the form of responses that can be very useful in identifying opportunities for improvement and making more informed decisions. ### 24. Efficient for creating and collecting data from different audiences; its plus is ease of use. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Analista de sistema, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Zoho Survey?** The reason I enjoy using Zoho Survey is because it allows me to easily create surveys and collect data from groups of people quickly and efficiently. The platform offers several templates that can be adjusted to suit our specific needs, which makes the survey creation process even easier. Zoho Survey is a valuable tool because it allows us to learn about other people's opinions, thoughts and experiences, which is very useful for us as a telecommunications service provider. Its great customization capabilities allow us to include our branding which in the end generates a lot of trust from the respondents. The data analysis feature helps us identify patterns and trends, which we can leverage as a resource to improve our processes and services. Finally, another aspect I appreciate about Zoho Survey is its seamless integration with other Zoho tools we use in our company. This makes our daily activities as a work group more efficient and fluid. **What do you dislike about Zoho Survey?** Currently, I don't have any negative criticism to highlight about Zoho Survey. There is nothing that I find unpleasant or unfavorable about this tool, as it is extremely efficient and easy to use. In fact, Zoho Survey has been instrumental in improving and consolidating many of our operational processes, which is evidence of its quality and effectiveness. In conclusion, I consider Zoho Survey to be an excellent and highly recommended tool. **What problems is Zoho Survey solving and how is that benefiting you?** Through the surveys we have created in Zoho Survey, we have been able to measure the satisfaction of our customers in critical processes such as service installations, technical support, customer service and quality of service delivery. In addition, we have used Zoho Survey to collect feedback and ideas from our staff regarding the implementation of new operational processes, as well as to update the personal information of all employees.Thanks to the data analysis feature of Zoho Survey, we have been able to examine the collected data easily and make better decisions accordingly. Overall, this tool is very useful for capturing data from both customers and other relevant audiences, its ease of use and effectiveness are the key for everyone to use it seamlessly. ### 25. Zoho survey is easy to use and practical to create surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro R. | IT Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Zoho Survey?** It is easy to use, you can create surveys in minutes and get valuable data almost immediately that can be analyzed to support decision making. Zoho Survey is a tool designed for any type of person regardless of their technological knowledge, I like the user interface, for its ease of use and understanding. Its predefined templates for different specific cases, it has many options to view the reports. zoho survey provides different options to send the survey to the audience. I can share the reports and collaborate with my team. **What do you dislike about Zoho Survey?** At the moment I have no negative comments to highlight, there is nothing I dislike about Zoho Survey, it is a very efficient and easy to use tool that has allowed us to effectively strengthen many of our operational processes, it really is a very good tool. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helped us to create research surveys easily to know customer satisfaction in installation, technical support and customer service processes especially, we also used it to know the opinions and ideas of our staff when setting up or modifying internal operations or including new services, and even to update personal information of our workgroup, Zoho Survey allowed us to easily analyze the collected data to make better decisions. It is really useful for capturing customer data and other respective audiences. ### 26. Excellent software for survey management and data collection. **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo E. | IT Support engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Zoho Survey?** Zoho Survey is an excellent survey management software, it allows and facilitates the collection of data that are important for the business processes of our company, it takes very little time to create a survey with zoho survey, it also provides a wide range of predefined templates to use depending on the need you have and also allows you to include different types of responses, they can be simple text, multiple choice, image and many more. I like the customization options and collaboration features because it facilitates teamwork. Last but not least I like how it integrates with other Zoho Suite tools which is really useful for us since we use many of them. **What do you dislike about Zoho Survey?** I have not experienced any drawbacks using Zoho Survey, it works very well and does an excellent job of creating surveys and collecting data, for this reason so far there is nothing I dislike,10/10 for Zoho Survey. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey provided us with a fast and efficient way to collect important data for our business processes through surveys; it has been a great ally for us because it has allowed us to improve the way we carry out many of our business processes, with Zoho Survey it was possible to identify our deficiencies in many areas, thanks to which we can make more informed decisions and under real data. Zoho Survey allowed us to create internal and operational efficiencies. ### 27. Powerful and very complete tool to create surveys in minutes. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos P. | Technical Support for Telecommunication Networks, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Zoho Survey?** I appreciate the ease of use, which is a standout feature of Zoho's native tools. Zoho Survey is a powerful and comprehensive online survey creation tool that I admire for its flexibility and customization options. It offers a wide range of templates and allows you to include multiple choice responses, one to five star ratings and much more. I also appreciate its collaboration features, which make it easy to work with colleagues. We use it primarily to assess customer satisfaction after installation processes, for customer service interactions and other scenarios. We also use it to evaluate knowledge acquired during quarterly company training sessions, to socialize new operating procedures or to gather feedback on a new product or service. Zoho Survey provides all the features needed to create, distribute and analyze survey data, making it a very efficient and convenient way to collect information. **What do you dislike about Zoho Survey?** I have no complaints about Zoho Survey; it works very well for its intended purpose. Its performance and ease of use are superb, and there is nothing about it that I dislike. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey has provided us with a fast and easy way to create surveys and gather ideas, opinions, sentiments, and knowledge from our employees and customers, who are our most valuable asset. This has allowed us to make more informed and accurate decisions about what and how we need to improve. ### 28. Zoho Survey is an excellent survey management software that is very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Armando G. | Analista, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Zoho Survey?** Zoho Survey is an excellent survey management software. We can easily create surveys in a few minutes, because it offers a large library of predefined templates that can be adjusted to the specific needs you have, we can add different types of questions and answers, simple text, selection, multiple choice, image and others. Zoho Survey is highly customizable, I like that we can choose a specific theme for our survey even include the logo of our company which provides a professional and branded look to each survey, which in turn generates confidence to the parties involved (respondents), Zoho Survey allows us to collaboratively edit surveys; we can invite team members to help us create or improve surveys or we can also share reports to benefit decision making, personally I use the mobile application and I find it excellent, it is concrete and I have everything I need at hand, I love how it integrates with other tools of the zoho ecosystem and third parties. **What do you dislike about Zoho Survey?** There is nothing I dislike about Zoho Survey, it does its job very well and satisfies all our needs, it is a very easy to use tool and provides an excellent user experience. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey provided us with a fast, easy and secure way to create surveys and collect: ideas, opinions, feelings and knowledge among others, both from our staff and our customers who are the basis and the pillar by which we work every day. Zoho Survey has helped us in 90% of our decision making and has allowed us to improve on aspects that could have been previously overlooked, thanks to the fact that we now make more informed decisions. ### 29. Great for IT ticket management **Rating:** 5.0/5.0 stars **Reviewed by:** Ericles L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2023 **What do you like best about Zoho Survey?** He helps me a lot in controlling and requesting IT demands in a quick way and without needing much knowledge. Great way to distribute the demand within the team. **What do you dislike about Zoho Survey?** The reports that the free version provides are somewhat complicated to analyze, and this delays decision-making by management. It also logs out quickly. **What problems is Zoho Survey solving and how is that benefiting you?** Manage and control technical and IT service requests. It benefits everyone because we don't lose control over daily activities, thereby improving service. ### 30. Survey or feedback creator tool **Rating:** 3.5/5.0 stars **Reviewed by:** Darshan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Zoho Survey?** It's is best use while creating new questionnaire which can be float the target people to understand behaviour of multiples at single time **What do you dislike about Zoho Survey?** It can't modify any pre created survey which is restricting to change or upgrade the survey as per the new requirement **What problems is Zoho Survey solving and how is that benefiting you?** It's helping us to understand the behaviour and figure out the response in more clear way while creating the different graphs using data gathered ### 31. Unique Experience for Data-gathering. **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel A. | Human Resources Administrator , Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Zoho Survey?** Zoho survey remains the best and unique communication medium to convey thoughts and receive responses online for real-time reports for decision-making, planning and project execution. **What do you dislike about Zoho Survey?** Its quite interesting that Zoho survey segmented it pricing according to audience gradient; however, the enterprise billing could be subsidised to accommodate upcoming enterprise to benefit from it policies **What problems is Zoho Survey solving and how is that benefiting you?** Majorly, I use Zoho survey for data analysis. As a data analyst, most of my data wrangling are culled from data gathered from responses via this platform. I have heard from a university Don in Nigeria via a conversation that Zoho survey has helped to solve more works as relating to his data collection for excellent academic journals ### 32. Survey creator **Rating:** 4.0/5.0 stars **Reviewed by:** Prashant S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Zoho Survey?** Platform to create survey get feedback from our target people which help us in getting the view of our customer and sometimes of our employee too. Very easy to use and make survey more attractive **What do you dislike about Zoho Survey?** There should be chart based results to be generated at the end of survey which can let us know exactly the results from our survey and easy to understand answers **What problems is Zoho Survey solving and how is that benefiting you?** Time saving way of getting group data by creating one time questionnaire with multiple ways to answere in text fields, radio button and multiple selections etc ### 33. Complete survey designer **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Zoho Survey?** It is really useful for employees due to easy to use interface and various option available to make survey looks more attractive also it can be opened in both phone and pc as per the screen resolution **What do you dislike about Zoho Survey?** Dependency is on internet there should be a offline version which can make zoho mail more useful . Also having a application for for same can an advantage to it. **What problems is Zoho Survey solving and how is that benefiting you?** Creating questionare in more upgraded way and with multiple options of answering it. Also at the end when you get the response on the basis of that it helps to understand more cleary by report ### 34. Response creator **Rating:** 3.5/5.0 stars **Reviewed by:** Megha G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Zoho Survey?** It's application by zoho where we can create personalized questionnaire that can be shared to the target person to collect response it includes all radio button multiple choice tex field. **What do you dislike about Zoho Survey?** Reports generated after getting the response doesn't come in chart format where analyzing the data could be more easier. And link time period for expiry is limited **What problems is Zoho Survey solving and how is that benefiting you?** Saves the time as we have to design questionnaire only once basis of that to whom the link is shared that person can answere the question and at the data set are ready. ### 35. Zoho Survey offers easy way to create surveys online **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul V. | SEO Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zoho Survey?** It's provide very simple drag and drop interface so I can able to create suveys very quickly. **What do you dislike about Zoho Survey?** little complicated to extract survey responses **What problems is Zoho Survey solving and how is that benefiting you?** Using Zoho Survey for my one resturant client, based on the response we can able to improve resturant services. ### 36. Platform to gather feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Tanmay A. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Zoho Survey?** It has all option including poll, pi chart, multiple option, drag down list which gives a attractive interface to the end user . Also you customize background as well **What do you dislike about Zoho Survey?** Multiple survey at single time could be struggle as it will be bit confusing due to creator interface. Also there paid version is quite higher side comparison to feature we are getting **What problems is Zoho Survey solving and how is that benefiting you?** To gather data or information from multiple people which let us study the end consumer behaviour also due to the feature it makes it more attractive in the eye of end user ### 37. User Friendly Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Zoho Survey?** Soho Survey is super user friendly. Easy access. Tools are really easy to use and company support is accessible and simple and reliable. It is similar to competitors but a notch above **What do you dislike about Zoho Survey?** There was a veery minor payment issue with Zoho surveys and that is the only issue that we have had when using it. This problem was easily rectified and we have had no further issues **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey is giving us the data that we need to appropriately analyze our clients and potential clients in regards to what the current and future needs might be ### 38. Best Platform/Tool for Creating Survey Form **Rating:** 5.0/5.0 stars **Reviewed by:** Deven R. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2023 **What do you like best about Zoho Survey?** Zoho Survey is one of the platform for creating high quality survey form for everything. with the per avaliable template this make our work faster than before. its so responsive and collect data and process it very accurately. **What do you dislike about Zoho Survey?** Zoho Survey tool is best in creating Survey and deploying it. but when its coming is check real time Insights data it has little delay. **What problems is Zoho Survey solving and how is that benefiting you?** Using Zoho Survey we solve the most hectic problem in our business. collection customer feedback and data or other things is different for us in our initial stage but because of zoho Survey we can collect feedback and data easily in few clicks ### 39. Best survey platform, recommended app for data collection. **Rating:** 4.5/5.0 stars **Reviewed by:** Komal . | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2023 **What do you like best about Zoho Survey?** User friendly with larger number of free surveys. Different question types and dara presented in proper way so that user could understand easily. Great functions to analyse survey. **What do you dislike about Zoho Survey?** Interface is little tricky, could be could have been better with customization. Its a bit costlier Customer services could have been better. Little difficult to extract individual responses. **What problems is Zoho Survey solving and how is that benefiting you?** It helps in getting responses from customers through survey as it has different types of questions for survey, which helps in understanding customers viewpoints in better way and do smooth business. ### 40. Amazing software **Rating:** 5.0/5.0 stars **Reviewed by:** Rupali S. | Logistics Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Zoho Survey?** Professional CS team, easy to understand and less time consuming **What do you dislike about Zoho Survey?** Need to work on app updates as it hangs the software **What problems is Zoho Survey solving and how is that benefiting you?** Helps to find easy solution ### 41. Very easy and usefull tool to create forms and survey. **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Zoho Survey?** Zoho survey has best multilingual feature that helps to create survey forms in different languages. There are all languages available. Zoho survey also provide customisable templates. **What do you dislike about Zoho Survey?** There is limitation to create forms for free users. It asks for money to increase limitations to create forms.There should be unlimited availability for creating forms and survey. **What problems is Zoho Survey solving and how is that benefiting you?** Create instant survey forms and questionaire and also allows to customise the forms as per ones need. This helps to increase productivity and performance of me as well as salary. ### 42. Create survey form, feedback form **Rating:** 4.0/5.0 stars **Reviewed by:** Piyush S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Zoho Survey?** This help us in understanding customer service and basis of the of the outcome from designed questionnaire. Survey become more attractive with inbuilt piechart, dropdown and multiple options **What do you dislike about Zoho Survey?** One person can fill multiple forms so there should be limit per person so that a concrete set of data can recieve. **What problems is Zoho Survey solving and how is that benefiting you?** Makes survey intresting and useful as it generas report so making final report could be more easy as most of things are already available. Which can save on time ### 43. Ready to go tool for surveys! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil C. | Business Analyst - CS, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Zoho Survey?** A short, crisp and easy navigation platform that allows you to collect feedback in a never before easier manner. **What do you dislike about Zoho Survey?** There was nothing we found to dislike about the Zoho Survey, the team is doing wonders. **What problems is Zoho Survey solving and how is that benefiting you?** We use the Zoho Survey to collect feedback from our existing/new clients. ### 44. zoho survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Zoho Survey?** very standard survey tool that let you gather accurate answers and filter them out **What do you dislike about Zoho Survey?** nothing so its really not that complex to have dislikes for it **What problems is Zoho Survey solving and how is that benefiting you?** collecting valuable data to use to improve the service ### 45. sale and marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi k. | Technical Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Zoho Survey?** it easy to create the question and around 10 different languages can used and data is protected by password **What do you dislike about Zoho Survey?** some time matrix is down and some time survey customizing is difficult **What problems is Zoho Survey solving and how is that benefiting you?** easy to understand the market trend and knew about the users demand and users requirements ### 46. zoho CRM **Rating:** 5.0/5.0 stars **Reviewed by:** daniel w. | business development executive, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Zoho Survey?** easy to read and understand the ability to give accurate feed back **What do you dislike about Zoho Survey?** nothing much a simple survey that acheieve its purpose **What problems is Zoho Survey solving and how is that benefiting you?** collecting accurate data in order to identfiy and fix issues with the platfrom ### 47. Comprehensive review of zoho survey **Rating:** 4.5/5.0 stars **Reviewed by:** astha t. | Phd scholar, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Zoho Survey?** This survey is user friendly and has easy customization option. It cut out all the irrelevant inquiry of the customers and contains valuable features to create essential dataset. **What do you dislike about Zoho Survey?** Their must be a customised pay option to make it available for everyone. Some time we don't required full month subscription. This is the only feature I don't like. **What problems is Zoho Survey solving and how is that benefiting you?** I am a research scholar so this platform plays an essential role in my study. I can create questinior according to my topic and people can easily participate in this survey. So it's very helpful for me. ### 48. Very easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Faraz J. | Product Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Zoho Survey?** The drag and drop features plus the interface is fun to play with **What do you dislike about Zoho Survey?** Nothing at all. Top product, I would 100% recommend **What problems is Zoho Survey solving and how is that benefiting you?** Asking the right questions from customers in the right format and in an interactive way ### 49. zoho survey **Rating:** 5.0/5.0 stars **Reviewed by:** MARY A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Zoho Survey?** easy to use survey tool to send out and gather actual usfeul data **What do you dislike about Zoho Survey?** nothing so far pretty standard surevy form **What problems is Zoho Survey solving and how is that benefiting you?** collect data ### 50. Zoho survey **Rating:** 5.0/5.0 stars **Reviewed by:** Nidhi C. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2023 **What do you like best about Zoho Survey?** The best this about Zoho Surey that I like the most is that it is very easy yo share the servey at diffrent platforms by just one click and get that servey aired in no time. **What do you dislike about Zoho Survey?** Zoho survey is easy to air but I personally find it tough to make as it has so many categories to choose from it was hard for me to categorise everything I wanted the survey from. **What problems is Zoho Survey solving and how is that benefiting you?** I loke that Zoho Survey is easy to air at diffrent platforms but What I think makes it more accessible is that it ensures high response rate because it makes it easy to complete the servey on phone. ## Zoho Survey Discussions - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [How do I overcome not being qualified for a survey?](https://www.g2.com/discussions/how-do-i-overcome-not-being-qualified-for-a-survey) - 1 comment, 1 upvote - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote - [his is very useful](https://www.g2.com/discussions/his-is-very-useful) - 2 comments, 1 upvote - [View Zoho Survey pricing details and edition comparison](https://www.g2.com/products/zoho-survey/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+05%3A13%3A12+-0500&secure%5Bsession_id%5D=99c7b3cc-4a24-4f2e-bb4c-7b7f72b47d9d&secure%5Btoken%5D=1660d7e0965fa6bc37f767635a9da9e74622e2252f6022d1b7c7de0a5e15a80a&format=llm_user) ## Zoho Survey Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - 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[Shopify](https://www.g2.com/products/shopify/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) - [Zoho Sheet](https://www.g2.com/products/zoho-sheet/reviews) ## Zoho Survey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Zoho Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,550 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews)