--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1041 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1041 scale: '5' date_modified: '2026-08-10' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Survey Reviews **Vendor:** Zoho **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,041 ## About Zoho Survey Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. ## Zoho Survey Pros & Cons **What users like:** - Users favor the **ease of use** of Zoho Survey, benefiting from its intuitive design and customizable templates. (70 reviews) - Users appreciate the **ease of creation** in Zoho Survey, finding it intuitive and straightforward for building surveys quickly. (30 reviews) - Users appreciate the **intuitive interface** of Zoho Survey, finding it user-friendly and efficient for survey creation. (29 reviews) - Users praise the **ease of use** in Zoho Survey, enabling quick survey creation and efficient feedback collection. (24 reviews) - Users appreciate the **helpful integrations and clear reporting** of Zoho Survey, enhancing their survey experience significantly. (23 reviews) - Users find the **built-in templates** of Zoho Survey highly beneficial for quickly creating effective surveys. (20 reviews) - Integrations (19 reviews) - Users value the **robust customization options** of Zoho Survey, enabling tailored and visually appealing surveys effortlessly. (18 reviews) - Quick Setup (17 reviews) - Users appreciate the **efficiency** of Zoho Survey, enabling quick creation and analysis of surveys with minimal effort. (16 reviews) **What users dislike:** - Users note **limited customization** options for advanced features and templates, impacting design flexibility and branding control. (25 reviews) - Users note **limited design options** and occasional lags, impacting the overall experience of Zoho Survey. (15 reviews) - Users find the **limited features** of Zoho Survey restrictive, particularly in the free plan and advanced options. (12 reviews) - Users find **limited data analysis** in Zoho Survey, feeling restricted by basic reporting tools and advanced feature paywalls. (10 reviews) - Users find the **outdated design** of Zoho Survey unappealing, lacking a modern aesthetic compared to competitors. (10 reviews) - Poor Reporting (8 reviews) - Users feel **restrictions on advanced features** and limited customization hinder their experience with Zoho Survey. (8 reviews) - Users find Zoho Survey to be **expensive** , especially for smaller teams needing advanced features and customizations. (7 reviews) - Users often experience **integration issues** with Zoho Survey, leading to confusion and complicating the overall user experience. (7 reviews) - Difficult Setup (6 reviews) ## Zoho Survey Reviews ### 1. UI is complex , but usefull tool **Rating:** 2.0/5.0 stars **Reviewed by:** aman g. | Product & Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Zoho Survey?** Provides similar information like all survey tools but with much more event points, **What do you dislike about Zoho Survey?** UI is too complex , to integerate & analyse **What problems is Zoho Survey solving and how is that benefiting you?** we want to analyse survey for our Web Application for that we use Zoho Survey , it is helping us in anlysing all those points where users are not engaging & reason behind it. ### 2. Easy to Use Without the Complexity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Zoho Survey?** It's easy and not as complex as others I have used. **What do you dislike about Zoho Survey?** Nothing. It's pretty seamless. It's hard to dislike. **What problems is Zoho Survey solving and how is that benefiting you?** It makes it easier to answer questions efficiently. ### 3. Zoho Survey - help businesses and organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Lorens L. | Recruitment Coordinator, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Zoho Survey?** help businesses and organizations collect, analyze, and interpret data from surveys in an efficient and user-friendly manner. **What do you dislike about Zoho Survey?** nothing all good, easy to navigate and user friendly **What problems is Zoho Survey solving and how is that benefiting you?** it create, distribute, and analyze online surveys for collecting feedback, opinions, and data from a target audience. ### 4. Highly Customizable Analytics That Make Data Truly Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zoho Survey?** The analytics reports are really great for making the information collected more useful. Very customizable! **What do you dislike about Zoho Survey?** I haven't run into any issues so far using Zoho Survey **What problems is Zoho Survey solving and how is that benefiting you?** Data collection and organization, helps us identify common feedback and trends that we can action ### 5. solid tool that works at a competitive price **Rating:** 4.0/5.0 stars **Reviewed by:** Jayasurya J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Zoho Survey?** The builder is quick, logic/branching is easy, and we can push responses into Zoho CRM without hacks. **What do you dislike about Zoho Survey?** Reporting feels basic,theming is a bit constrained,visualizations are limited, so we usually pull the data out to analyze **What problems is Zoho Survey solving and how is that benefiting you?** We use it for NPS/CSAT pulses, post‑event feedback, quick internal polls, and lightweight onboarding forms. Logic/branching lets us personalize questions without custom code, and the Zoho CRM push kills a lot of manual CSV cleanup. ### 6. Easy to use survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Zoho Survey?** It is really easy to create surveys, and very easy to use different item types. It is easy to drag and drop questions to ensure accurate placement. They also provide great templates to start from **What do you dislike about Zoho Survey?** It is hard to get in touch with their customer service team at times. Sometimes it can be glitchy. **What problems is Zoho Survey solving and how is that benefiting you?** It helps us gather survey data and perform analytics ### 7. My honest review on Zoho survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Zoho Survey?** Zoho Survey is easy to use, offers customizable templates, real-time analytics, and seamless integrations. It's affordable, supports multilingual surveys, and has strong data security. Great for businesses needing quick, professional feedback collection without heavy technical skills. **What do you dislike about Zoho Survey?** Limited design customization, fewer advanced logic options than some competitors, occasional bugs, and slower support response times. The mobile app lacks some features, and reporting tools could be more robust for in-depth analysis. Not too great customer support. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the problem of collecting structured feedback easily and efficiently. It benefits users by streamlining data gathering for decision-making, improving customer and employee insights, and saving time with automation and integrations. ### 8. Zoho Survey – Simple & Smart Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Trupti G. | Talent Acquisition Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Zoho Survey?** Easy to use Supports question logic Real-time reports Good for small teams **What do you dislike about Zoho Survey?** Limited design customization Free plan has response limit **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me collect feedback quickly and easily from customers, employees, or any audience. It solves the problem of manual data collection and analysis by giving me ready-made templates, smart logic, and real-time reports. This saves time, improves decision-making, and helps me understand people’s opinions in a more organized way. ### 9. I find it to be an easy-to-use & customizable platform for creating & distributing surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Zoho Survey?** People like Zoho Survey for its user-friendly interface, extensive customization options, and seamless integration within the Zoho ecosystem **What do you dislike about Zoho Survey?** I dislike Zoho Survey's free plan limitations and a learning curve for complex features. Some report inconsistent customer support and find reporting depth or non-Zoho integrations lacking for highly advanced needs, along with response limits even on paid tiers. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the fundamental problem of collecting and analyzing feedback and data from various audiences. Zoho Survey empowers people to listen, learn, and act based on structured feedback, fostering a more informed and responsive approach to various endeavors. ### 10. Nice Application for Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Shibin J. | Survery Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Zoho Survey?** Easy to Design & Drag and Drop Facility. **What do you dislike about Zoho Survey?** Background audio recording not available while doing survey **What problems is Zoho Survey solving and how is that benefiting you?** We can share survey links to users to collect Data ### 11. Zoho Survey: A Powerful and User-Friendly Survey Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Assay Poulose P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Zoho Survey?** Zoho Survey is an online survey and questionnaire tool that helps users create, distribute, and analyze surveys easily. It's part of the Zoho Suite and is commonly used for collecting customer feedback, conducting market research, and gathering employee insights. **What do you dislike about Zoho Survey?** The free version has restrictions on the number of responses and advanced features.While you can brand surveys, deep customization (like advanced CSS styling) is not as flexible. While Zoho integrates with its ecosystem (CRM, Analytics, etc.), third-party integrations via Zapier can be tricky to set up. **What problems is Zoho Survey solving and how is that benefiting you?** Helps businesses and HR teams gather insights for better decision-making. Enables companies to conduct surveys for product development, competitive analysis, and customer trends. Can be used to collect leads through surveys and improve customer interaction. Organizations can get structured responses from attendees to improve future events. Easy to create and distribute surveys with drag-and-drop features. ### 12. Zoho Survey Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Zoho Survey?** I have programmed few surveys with help of zoho and it's easily created without any red flag. **What do you dislike about Zoho Survey?** Sometimes it's not properly update the question pattern. **What problems is Zoho Survey solving and how is that benefiting you?** Sometimes we have short surveys and with help of zoho we can create that easily and they are changing there programs now so it's beneficial ### 13. Zoho Survey : Must use tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ashwini D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2024 **What do you like best about Zoho Survey?** User-friendly interface, Customization Options, Integration with Zoho EchoSystem, and Comprehensive Reporting. **What do you dislike about Zoho Survey?** Zoho Survey integrates well with other Zoho products; expanding its integration with third-party applications could provide users with more flexibility and functionality. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey for various purposes within my interior design agency. Zoho Survey allows me to conduct market research to better understand trends, preferences, and the needs of our target audience. This helps inform our design decisions and marketing strategies. ### 14. Exceptional Features and Effortless Use **Rating:** 5.0/5.0 stars **Reviewed by:** surinderpal s. | HR- techinal, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Zoho Survey?** I love the diverse question formats in Zoho Survey, offering over 45 types like multiple choice and rating scales, which makes creating surveys versatile and easy. The availability of more than 250 ready-made templates that are customizable with our company logo is fantastic. The multilingual translation support is another feature I adore, as it ensures our surveys are accessible in various languages, which is remarkable. The platform saves me time and simplifies gathering valuable feedback, enhancing customer satisfaction and employee engagement assessments. **What do you dislike about Zoho Survey?** Nothing so far **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to improve customer satisfaction insights and manage hybrid work challenges in HR, saving time on communication and providing clearer feedback. ### 15. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Ruksar T. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Zoho Survey?** its user-friendliness, robust analytics, and extensive integration capabilities with other Zoho apps and third-party tools, which provide actionable insights and streamline workflows. Key strengths include customizable templates, a drag-and-drop builder for effortless survey creation, advanced features like skip logic and sentiment analysis, multi-language support, and flexible distribution options **What do you dislike about Zoho Survey?** limited design customization, especially in the free version, and a user interface that can be challenging for beginners to navigate. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the problem of collecting, managing, and analyzing feedback by providing a user-friendly platform to create and distribute surveys, offering advanced analytics and integrations to gain actionable insights and improve customer and employee experiences. This benefits users by simplifying data-driven decision-making, fostering customer loyalty through improved products and services, enhancing customer support, and ensuring data accuracy and integrity. ### 16. Effortless Access Makes It a Winner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zoho Survey?** It was very friendly and easy to access. **What do you dislike about Zoho Survey?** If we have more questions and the navigating through pages is bit difficult. **What problems is Zoho Survey solving and how is that benefiting you?** All good ### 17. Incredible Survey Conduction Or Collecting Feedback Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Namita S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2022 **What do you like best about Zoho Survey?** Using this tool from the last 2 years. I like the UI. It is very easy to use, secure and robust. We can get the feedback from the clients using this wonderful tool. We can customize the survey form according to the requirements using the templates available in the tool. It is very easy to integrate with Zoho CRM. Customer care always available and helpo you. Intregation or implementtation is buttery smooth. Experience is fantastic & incredible. **What do you dislike about Zoho Survey?** There is no such issue for me. Really very great tool. But new registration process have more input fields that is totally disgusting. **What problems is Zoho Survey solving and how is that benefiting you?** It is very easy to design survey using the wonderful template available in the tool. We can get the feedbacks from the clients and as well employees working in our department. Really it plays a vital role for me. It enhance our business productivity & scalability on the basis of the feedback. ### 18. Zoho survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Zoho Survey?** Its user friendly and helps with customer branding. Its real time reporting feature is just amazing. **What do you dislike about Zoho Survey?** Not really anything, its a good tool , so I dont find any quality that does not fit. **What problems is Zoho Survey solving and how is that benefiting you?** It centralizes feedback collection and helps improve decision making. It connects feedback to business workflows ### 19. Stay Up to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Donavan D. | Training Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Zoho Survey?** Easy to use and to create your own surveys for corporate or even person use. The customer support is fantastic. **What do you dislike about Zoho Survey?** Nothing Realy the interface is easy to use. **What problems is Zoho Survey solving and how is that benefiting you?** Getting to know the insights from our driver network and clients to pin point where we doing well and where we need improvements ### 20. Complete information in a short span of time **Rating:** 5.0/5.0 stars **Reviewed by:** Rohith Sai G. | Enterpreneur, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Zoho Survey?** It is used to identify the pros and cons of our product or service. It is easy to understand by the user to know the product quality and features, Specifications of a product. They also give suggestions in that. **What do you dislike about Zoho Survey?** Better if you add some features like screenshots and customer identification and also safety and add the type of customer. **What problems is Zoho Survey solving and how is that benefiting you?** . To know the real problems of a product. . Identify the areas where we can improve in our product or service. . To identify the potential customers of our product or service. ### 21. Accurate data collection and meaningful reporting. **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Zoho Survey?** The survey has been useful to Zoho to obtain feedback from customers and to make market researches with the help of Zoho Survey. It provides a simple yet effective way of designing surveys of different types and adjusting their appearance to meet professional standards. **What do you dislike about Zoho Survey?** There appears to be little flexibility in branding surveys. As well, in most cases, their logo appears on the top right corner of the page which, for certain types of research such as client-based surveys, can look unprofessional. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey solves the challenges involve in developing, deploying and managing of surveys without any difficulties. The format of the platform makes it easy to design questions of different types and accumulate the necessary information on specific aspects. ### 22. I used it to create forms for our regular audits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Zoho Survey?** Easy in navigation. Easy to create. Unlike microsoft the excel which records the responses need not be visited every day by the user to update **What do you dislike about Zoho Survey?** Cannot be done with Microsoft account. Need to have a gmail account **What problems is Zoho Survey solving and how is that benefiting you?** Forms.can be created. ### 23. Zoho **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Customer Success Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Zoho Survey?** Ease of use, when conducting surveys, is not as bad as some. **What do you dislike about Zoho Survey?** Navigation when going through the platform. **What problems is Zoho Survey solving and how is that benefiting you?** Customer satisfaction ### 24. Creating a survey is quick and painless. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Zoho Survey?** The drag-and-drop builder makes everything feel effortless.I feel confident using Zoho Survey without needing technical skills. **What do you dislike about Zoho Survey?** “I’m not confused when building surveys. **What problems is Zoho Survey solving and how is that benefiting you?** Manually collecting feedback is time-consuming and inconsistent ### 25. How Zoho Survey tool use in Corporate. **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu A. | Sr. HR Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Zoho Survey?** It is a good tool for collecting information Surveys are the Easiest way to take all the information very simply. - Save time - Get Perfect Information - Easy to analysis - More Effective to Subject **What do you dislike about Zoho Survey?** - Limited customization plan and less Flexibility of logical questions. Also,it is not an integration third party. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho doing the market research and acooding that give the feedback to Customer / Clinet and collected the Profect information according that creat the perfect data & Provide Perfect Data Analysis. ### 26. great survey tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina M. | Talent Acquisition Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Zoho Survey?** its a great survey tool and very useful and user friendly **What do you dislike about Zoho Survey?** nothing there is no complaints from me as a user! **What problems is Zoho Survey solving and how is that benefiting you?** zoho was able to help me create surveys ### 27. Best survey platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Rudra T. | Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Zoho Survey?** We have integrated with with our Zoho CRm. This would help us to know customer satisfaction and support. It contains multiple features and very easy to use and implement. **What do you dislike about Zoho Survey?** Nothing very easy and best platform ever use. **What problems is Zoho Survey solving and how is that benefiting you?** It help us to grade our customer support and enhance the services. This is very helpful to take feedback and to know the prospective of people. ### 28. Zoho Review User **Rating:** 5.0/5.0 stars **Reviewed by:** shaheed W. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Zoho Survey?** I personally like the task feature that gives you reminders on when its time to update or follow up on a job. And also the filters how you can organize your leads. **What do you dislike about Zoho Survey?** I really didnt dislike anythingm But if I was to name something, i would say setting up the filters can be alot. **What problems is Zoho Survey solving and how is that benefiting you?** Navigating and organizing my accounts ### 29. Zoho Review **Rating:** 4.0/5.0 stars **Reviewed by:** Raghvendra S. | Corporal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Zoho Survey?** Zoho Survey is an online survey platform managed by Zoho corporation. Zoho is a platform which allows us to create, analyze surveys to collect feedback, data and opinions of public. It's easy to use platform even a beginner can work on zoho , it's manufacturers has focused on ease of implementation. I frequently use zoho for gathering data on various topics, they have a good customer support team. There are multiple number of features i like about it like Survey creation, response collection, data analysis, integration, there security is also good. Overall zoho is a good platform to create surveys and analyze them. **What do you dislike about Zoho Survey?** I would like to add some fields which i think zoho team should work on like there are limited number of option available for customization it can be improved. I think the cost for premium plans for individual members and users is a bit more. Zoho has problem in integrating with software outside zoho ecosystem. It's stability can be improved. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho solves many problems which are related to conducting survey and collecting feedback and opinions. It offers survey creation which solves my many problem of gathering feedback and data for my projects. It provides user friendly method and interface for creating surveys and saves my time and efforts. It also helps in data collection like zoho provide real time tracking of surveys and their responses which allows me to monitor participation rate and collect feedback as early as possible. Zoho offers data analysis tools and other tools like reports , charts and filters for facilitating data analysis . It's data analysis tools analyze survey results effectively, identify trends, and extract info for decision making. It offers data security features like SSL , GDPR for data security and compilance which ensures that my data is which is users sensitive data is safe and protected. ### 30. Good Survey Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Shibin J. | Survey Programmer, Market Research, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2024 **What do you like best about Zoho Survey?** Easy to Design Drag & Drop Template update is so easy **What do you dislike about Zoho Survey?** After one question designed there is no option for update the Options in single time **What problems is Zoho Survey solving and how is that benefiting you?** App support team is good I ### 31. One of the best survey tools out there in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Narendra R. | Internet Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Zoho Survey?** The most positive thing about Zoho is the friendly pricing without compromising on the features. Also, its user interface is clean and user-friendly. **What do you dislike about Zoho Survey?** As of now, I don't really see a negative aspect about Zoho survey. **What problems is Zoho Survey solving and how is that benefiting you?** If you want to get feedback about your product from your users, then the Zoho survey is the get-to-go product. You can also make it anonymous so that users are comfortable with negative reviews as well. I've tried other survey products but when it comes to easy implementation and clean user interface, zoho tops it all among it's competitors. ### 32. Creating Survey is so easy with Zoho Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** G S. | Sr Web Developer | Digital Campaign Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Zoho Survey?** Easy to setup and manage. It also is accessible on mobile, so makes things easy. It also comes with Offline survey, that is a great addon and strong when conpared to other survey software in market. **What do you dislike about Zoho Survey?** For beginners, it would take some time to learn the tool and get used to it. It comes with a lot of options and it needs some time to get used to the UI. **What problems is Zoho Survey solving and how is that benefiting you?** we used it as a lead form to get user preferences for a event. It helps to understand what most of the users are preferring and the data helped to organise event in a better way. ### 33. Real time survey responses catered by Zoho Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Josh B. | Editor In Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Zoho Survey?** At CondeNast we've been using our Zoho Surveys for a long time now, earlier we were on Survey Monkey, the reason for a change was survey flow which is personalised to our needs for our PR initiatives. And, the real time responses which we get from the data dump from Zoho Surveys Dashboard and accessing it is also pretty seamless. **What do you dislike about Zoho Survey?** The only thing I feel should be made easy is the onboarding process, Zoho Surveys has a lengthy website on-boarding process and tools overview, which in my opinion is tiring inturn I would suggest the team to make it shorter with a demo video which would make a slot of sense. **What problems is Zoho Survey solving and how is that benefiting you?** We publish monthly magazines at CondeNast and we have some brands who want to capture dataand to improve interaction they publish out surveys via a QR Code on the print magazines, which the consumers can scan and fill out the surveys. Most of the surveys are in the Travel, Fitness industry. Getting real time data and exporting it, is the major thing that is being taken care by Zoho Surveys for us. ### 34. the best survey website **Rating:** 4.5/5.0 stars **Reviewed by:** Sushma H. | blogger, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Zoho Survey?** it easy for users to create surveys without needing extensive technical knowledge and flexibility allows organizations to tailor surveys to match their branding and specific needs. It's costomer support helps users resolve issues quickly and effectively. **What do you dislike about Zoho Survey?** nothing for now except for it's a bit pricier **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Projects has been instrumental in improving our project management capabilities. I previously faced challenges with project visibility and team collaboration. With Zoho Projects, we can now plan, track, and collaborate on projects seamlessly. ### 35. A perfect tool for the surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik Sai S. | Robotics Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Zoho Survey?** The UI is User Friendly. It has customization options and robust features. also it ahs various question types, advance reporting, and integration of third party apps. It helps to create and distribute surveys quickly and analyze response in real time. **What do you dislike about Zoho Survey?** Although it offers many customization options, some professional users has some limitations. THe price of the plans is a bit high for advanced features. **What problems is Zoho Survey solving and how is that benefiting you?** It helps in data collection, analysis and reporting, integration and the cost effectiveness helps me a lot. ### 36. The Best Survey Platform - ZOHO Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Zoho Survey?** The Amount of customization that can be done, The Ease of Using & The Implementation process is amazing it comes with 200 + templated which tempes me to keep using the zoho survey platform frequently Zoho also gives a great support to its custome if we are stuck in between the process on their platform and the easiness of integrating zoho survey is super easy and can be done by the inhouse team peoples itself. **What do you dislike about Zoho Survey?** Nohting honestly zoho survey there is nothing that i can say to dislike so nothing **What problems is Zoho Survey solving and how is that benefiting you?** It comes with 200+ pre defined designed templated which makes it easier for us to implement the survey and focus on survey more then designing the survey form also its drag and drop features helps us in editing the pre defined templates or make a new survey form from scratch. ### 37. It helped me to create customized survey **Rating:** 4.0/5.0 stars **Reviewed by:** Onyinye Love M. | Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Zoho Survey?** The survey module in CRM plus helps me access both my customer and survey data concurrently. **What do you dislike about Zoho Survey?** Nothing actually, it is a service I like and it works well. **What problems is Zoho Survey solving and how is that benefiting you?** Since it is for single person and large scale corporation, I faced an issue with not having one software that helps with surveys and Zoho Survey has fixed it. ### 38. Simple ui and great feature, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Nilay G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Zoho Survey?** Zoho survey is very affordable and creating survey form is vey easy and we can integrate it with our clients ecommerce store for better feedback. It has great customer support and we use it mostly for our client. **What do you dislike about Zoho Survey?** UI/UX could be more user friendly,need some more functionality depth. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey is one stop for all our and our client's need. Most of our clients ecommerce store gets feedbacks, after purchase questionaries and detailed review to make their product better every day, ### 39. Best Free survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chakrala G. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Zoho Survey?** It always provides various options to share it online and view your responses with real-time responses. We can Start sending out as many surveys as you want - with 10 questions per survey and 100 responses or more per survey.. **What do you dislike about Zoho Survey?** User interface can be improved a bit. They should concentrate on prices of paid plans. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho is solving survey problem by providing the easy UI and best plans for the new users. These days this features of zoho is use ful job recruitments surveys and reserach for students and organisations. ### 40. A boon to Boom business **Rating:** 4.5/5.0 stars **Reviewed by:** Mardan Ali T. | senior admission counsellor, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Zoho Survey?** It is Android and IOS freindly,Has a free plan for the hang of it,if u are a zoho user it integrates with other apps. i was hesitant and had lot of questions before i started using free plan,After i realized this is exactly what i was looking for instant paid plan and it does not dissappoint. **What do you dislike about Zoho Survey?** free plan does not have all the options unlocked,if you want to create complex branching logic or jumps you have to spend good time learning. **What problems is Zoho Survey solving and how is that benefiting you?** gathering feedback from the customers was very important for our production and tech team during early days by using zoho we had opinions from top to bottom aand everyone felt heard,helping us where we are today! ### 41. Easy to Go **Rating:** 5.0/5.0 stars **Reviewed by:** Karan T. | Market Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Zoho Survey?** These surveys are very easy to understand. The tool also offer great user interface experience that helps to generate quality insights through surveys. Our feedback on general surveys are considered and team take action on any issue that occur. **What do you dislike about Zoho Survey?** Almost everything is good but some assistance in generating surveys like google form surveys will make the tool quite powerful and easy to use. **What problems is Zoho Survey solving and how is that benefiting you?** To get actionable insights from the entire team. ### 42. "As the survey tool inside Zoho One suite it gets the job done " **Rating:** 3.5/5.0 stars **Reviewed by:** sampath m. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Zoho Survey?** Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time. **What do you dislike about Zoho Survey?** Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy. **What problems is Zoho Survey solving and how is that benefiting you?** Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms ### 43. Great tool for simplifying survey taking **Rating:** 3.5/5.0 stars **Reviewed by:** Udit B. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Zoho Survey?** Love the fact that it has a free version which provides basic survey taking functionality **What do you dislike about Zoho Survey?** None that I can think of. Some formatting options in survey questions are confucing at times **What problems is Zoho Survey solving and how is that benefiting you?** As a priduct manager, I rely on extensive user research. When equiring quantitiative research, I use survey tools like Zoho to quickly assimiliate the data and validate the hypothesis. Zoho is very useful for me. It also helps in our customer experience use cases where we need to capture NPS ### 44. Amazing software for making survey experience easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Zoho Survey?** I used it for more than a year and it has just made survey experience very easy.data handling has gone very simple and it has also enhanced my data experience. **What do you dislike about Zoho Survey?** There is nothing much negative about zoho survey. Only the pricing is bit higher than few of its competitors. **What problems is Zoho Survey solving and how is that benefiting you?** It has made data collection experience very easy and fast.made data handling very simple and easy to interpret. ### 45. Zoho Survey **Rating:** 5.0/5.0 stars **Reviewed by:** mayada k. | administrative assistant, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about Zoho Survey?** zoho survey allow someone with limited or beginners techincal skill to create a well desgined result oriented surveys that could have a direct impact on productivity **What do you dislike about Zoho Survey?** nothing yet so far zoho survey have been great **What problems is Zoho Survey solving and how is that benefiting you?** zoho survey is allowing studnets in our universty to contrubite easily to desicions made by the board due to how easy it is to collect valueable feedback from the survyies ### 46. Survey=ZOHO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Zoho Survey?** Best place to get all kinds of survey done **What do you dislike about Zoho Survey?** Number of person can be increased in this. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho is solving all kinds of problems related to surveys ### 47. Best survey platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Suhani J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Zoho Survey?** Zoho Survey is user-friendly, While Zoho Survey offers a user-friendly experience that makes it easy for them to use its services and also resolves issues in minimum time. span. Customer chat support services are quick and solve issues in no time **What do you dislike about Zoho Survey?** It might lack some advanced features those platforms provide. For complex surveys with intricate branching logic or skip logic, it may be worthwhile to consider a more robust option. **What problems is Zoho Survey solving and how is that benefiting you?** using any new services comes with queries and issues. Zoho Survey services help user to connect with support team that helps them resolves any issue user faces. ### 48. Why I didn't find zoho earlier **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhi k. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Zoho Survey?** Everything, when you know the basics of video conferencing. **What do you dislike about Zoho Survey?** Nothing, it is perfect for every call and videos. **What problems is Zoho Survey solving and how is that benefiting you?** The data transfer is fast and video is well real time. ### 49. Creating surveys and questions creation made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Yashwanth R. | Risk Operations Executive , Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Zoho Survey?** Rating and asking questions are the best, we can also use multiple templates and timer for each question. There are customisation themes which can made a good presentation for feedback **What do you dislike about Zoho Survey?** Login issues and no offline data saver but has saved answers and there are some costing access which most of the company won't provide l. **What problems is Zoho Survey solving and how is that benefiting you?** Sharing reports and maintaining trackers of response, creating questions made easy, dragging and dropping questions are easy and offline response collection, we can also use without internet is best. ### 50. Zoho Survey Review **Rating:** 3.0/5.0 stars **Reviewed by:** Vinay D. | Assistant Manager Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 01, 2022 **What do you like best about Zoho Survey?** Tools to create a survey and the ability to export in other formats **What do you dislike about Zoho Survey?** The price as its expensive as compared to others. In the free version, you have limited services and also team support. **Recommendations to others considering Zoho Survey:** Get your price to the basic support with more features and also work on customer support. **What problems is Zoho Survey solving and how is that benefiting you?** To get actual status in a fast way to boost and execute the changes in the campaign and service. ## Zoho Survey Discussions - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [How do I overcome not being qualified for a survey?](https://www.g2.com/discussions/how-do-i-overcome-not-being-qualified-for-a-survey) - 1 comment, 1 upvote - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote - [his is very useful](https://www.g2.com/discussions/his-is-very-useful) - 2 comments, 1 upvote - [View Zoho Survey pricing details and edition comparison](https://www.g2.com/products/zoho-survey/reviews?login_required=true&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A51%3A59+-0500&secure%5Bsession_id%5D=5628af77-fb45-40b6-89b3-8515d2aaeecf&secure%5Btoken%5D=6ea7ba66ecfcb41cb0e8082f6d63b4da8313171710213dc4eb34f0bb00ecafed&format=llm_user) ## Zoho Survey Integrations - 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Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Zoho Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,553 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - 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