--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1041 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1041 scale: '5' date_modified: '2026-08-10' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Survey Reviews **Vendor:** Zoho **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,041 ## About Zoho Survey Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. ## Zoho Survey Pros & Cons **What users like:** - Users favor the **ease of use** of Zoho Survey, benefiting from its intuitive design and customizable templates. (70 reviews) - Users appreciate the **ease of creation** in Zoho Survey, finding it intuitive and straightforward for building surveys quickly. (30 reviews) - Users appreciate the **intuitive interface** of Zoho Survey, finding it user-friendly and efficient for survey creation. (29 reviews) - Users praise the **ease of use** in Zoho Survey, enabling quick survey creation and efficient feedback collection. (24 reviews) - Users appreciate the **helpful integrations and clear reporting** of Zoho Survey, enhancing their survey experience significantly. (23 reviews) - Users find the **built-in templates** of Zoho Survey highly beneficial for quickly creating effective surveys. (20 reviews) - Integrations (19 reviews) - Users value the **robust customization options** of Zoho Survey, enabling tailored and visually appealing surveys effortlessly. (18 reviews) - Quick Setup (17 reviews) - Users appreciate the **efficiency** of Zoho Survey, enabling quick creation and analysis of surveys with minimal effort. (16 reviews) **What users dislike:** - Users note **limited customization** options for advanced features and templates, impacting design flexibility and branding control. (25 reviews) - Users note **limited design options** and occasional lags, impacting the overall experience of Zoho Survey. (15 reviews) - Users find the **limited features** of Zoho Survey restrictive, particularly in the free plan and advanced options. (12 reviews) - Users find **limited data analysis** in Zoho Survey, feeling restricted by basic reporting tools and advanced feature paywalls. (10 reviews) - Users find the **outdated design** of Zoho Survey unappealing, lacking a modern aesthetic compared to competitors. (10 reviews) - Poor Reporting (8 reviews) - Users feel **restrictions on advanced features** and limited customization hinder their experience with Zoho Survey. (8 reviews) - Users find Zoho Survey to be **expensive** , especially for smaller teams needing advanced features and customizations. (7 reviews) - Users often experience **integration issues** with Zoho Survey, leading to confusion and complicating the overall user experience. (7 reviews) - Difficult Setup (6 reviews) ## Zoho Survey Reviews ### 1. Effortless Survey Creation with Excellent Support and Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ajay S. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Zoho Survey?** Zoho Survey is a powerful and user-friendly tool for creating, distributing and analyzing surveys. I can quickly create surveys without extensive training or a steep learning curve. Fast rollout for internal feedback, customer surveys or market research - no complex setup required. When I have questions or need help troubleshooting, the support options are accessible and helpful. Data flows smoothly into other systems for reporting, automation or CRM enrichment. **What do you dislike about Zoho Survey?** Small teams or organizations with limited budgets might feel restricted and forced to upgrade just to access essential features. First time users sometimes struggle to find deeper customization options without looking at documentation. For high impact presentation or executive reporting, additional exporting and manual formatting is often required. **What problems is Zoho Survey solving and how is that benefiting you?** Drag and drop survey builder, prebuilt templates, multiple question types, logic and branching rules. Share via email, embed in websites, SMS, QR codes. Mobile friendly survey links, real time response tracking. ### 2. Dependable Tool with Advanced Logic and Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Anshul . **Reviewed Date:** February 01, 2026 **What do you like best about Zoho Survey?** I like that Zoho Survey is a professional, business-focused survey tool that helps in collecting structured feedback rather than casual tools. It's especially strong for customer satisfaction, employee engagement, and search-based services. The survey creation process is straightforward and reliable, offering a wide range of question types like multiple choice, rating scales, matrix questions, and open-ended responses. One of its strongest features is logic and customization, including skip logic, conditional branching, and question piping, which allows surveys to adapt based on respondent answers, making it suitable for more advanced and meaningful data collections. I also appreciate its reliable and scalable performance, providing consistency, control, and value. Getting started was generally easy, thanks to a clear dashboard and well-structured interface, where even beginners can find where to add questions, set logic, or edit survey settings without too much confusion. The prebuilt templates for common surveys like customer feedback make setup faster. **What do you dislike about Zoho Survey?** One of the main things that I think can be improved about Zoho Survey is the user interface. It should have a more intuitive logic builder and richer design templates. It could use more advanced analytics and dashboards. The distribution features could be improved, as well as slightly easier onboarding for beginners. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves reporting and analytics issues with accurate, real-time insights. It's dependable and scalable, offering structured feedback collection, especially strong for customer satisfaction and employee engagement. This makes it suitable for more advanced and meaningful data collections. ### 3. Effortless Survey Creation with Great Value for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Vidit J. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Zoho Survey?** What I like about Zoho Survey is how easy is it to create and share surveys without needing any technical skills. The interface is clean & intuitive, so building surveys feels quick & straightforward even for the first time users. The most helpful part is the variety of question types & templates available. It makes easy to design surveys for different use cases like customer feedback, employee surveys & market research. Zoho Survey is also affordable compared to many survey tools, It is value for money especially for small teams & businesses. **What do you dislike about Zoho Survey?** One thing which I dislike about Zoho Survey is some of its advance features is only available when we upgrade the plan, so for more complex surveys it may feel restrictive. Customization is very limited in designing the surveys, basic branding is possible but its not much flexible to fully customize the layouts or styles. The built-in reports are good for summaries but deep analytics or custom report is limited. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helped in solving the problem of collecting feedback in simple and organized way. Earlier capturing customer or internal feedback required manual follow-ups & multiple tools which was slow & hard to track. Zoho Surveys makes it easy to create surveys, share them across multiple platforms and collect response in one place. It has also helped in data driven decision making. The built-in reports & charts gives a good understanding of responses and areas where we need improvement. Zoho Survey has saved time, improved response management and helps turn feedback into actionable insights without needing any complex or expensive survey tools. ### 4. Great for Simple Surveys, Could be more polished for consumer facing surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Zoho Survey?** I use Zoho Survey to get employee feedback effectively, no matter where they are located. What I like most is its ease of use, including the ability to quickly create surveys and its intuitive, user-friendly setup. The multi-channel distribution options are great, allowing me to send surveys through email, text links, social media, QR codes, and even on our website. This makes it easy to ensure everyone is reached. The ability to brand the surveys is a nice touch, and the reporting and analytics provide a simple dashboard to track responses, making the overall process efficient. **What do you dislike about Zoho Survey?** While there's very little I don't like about Zoho Survey, the simplicity of the design is not as sophisticated as other survey platforms we use. There are occasional performance lags and result exporting is somewhat limited based on the tiered plan you purchase. I think Zoho Survey would benefit from having a more polished look, better design options for consumer-facing surveys, and allow for better exporting options regardless of the tier plan the consumer is using. **What problems is Zoho Survey solving and how is that benefiting you?** We use Zoho Survey to efficiently collect feedback from our globally located employees through various channels. It's easy to use, customizable, and offers multi-channel distribution and analytics, making it straightforward to gather insights. ### 5. Zoho Survey Makes Creating, Customizing, and Analyzing Surveys Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Sowmiya R. | Client support specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Zoho Survey?** What I like best about Zoho Survey is how easy it is to create and customize surveys, along with its seamless integration with other Zoho apps. The real-time analytics, multiple question types, and clean reporting make it simple to collect and analyze responses without much effort. \ **What do you dislike about Zoho Survey?** What I dislike about Zoho Survey is that some advanced customization and reporting features are limited to higher-tier plans. Also, the UI can feel a bit cluttered at times, and exporting or deeply customizing reports isn’t always as flexible as expected. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps solve the problem of efficiently collecting structured feedback from customers and teams. It makes survey creation, distribution, and response tracking simple, while providing real-time analytics and reports. This benefits us by saving time, improving decision-mak ### 6. Simple and Reliable Survey Tool with Great Customization Options **Rating:** 4.0/5.0 stars **Reviewed by:** deneth p. | Product Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Zoho Survey?** What I like best about Zoho Survey is its simplicity and flexibility in creating professional surveys. The interface is clean and easy to use, allowing me to design surveys quickly with a variety of question types and templates. I also like how easily it integrates with other Zoho products and external platforms, making data collection and analysis smooth. The real-time reports and analytics help me make data-driven decisions without needing complex tools. **What do you dislike about Zoho Survey?** While Zoho Survey works great overall, the design customization options could be more advanced to give surveys a more modern look. The free version has some feature limitations, especially with logic and branding. Also, exporting data can occasionally be slow with large surveys. However, these issues are minor compared to its overall functionality and value for money. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the problem of collecting and analyzing feedback efficiently. It helps me design surveys easily, share them across multiple channels, and get real-time insights from responses. This saves time compared to manual data collection and allows me to make informed decisions based on accurate feedback. The platform also centralizes data management, making it simple to track responses and generate reports for future planning or performance evaluation. ### 7. Intuitive Survey Creation with Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** GangaPrasad K. | Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Zoho Survey?** I use Zoho Survey to create and distribute surveys for collecting customer feedback, employee opinions, and market research data. I like its ease of use and customization options. The interface is intuitive, making it simple to create professional surveys. The drag-and-drop survey builder is particularly effective, allowing even non-technical users to create and customize surveys easily. I appreciate the wide variety of question types, customizable themes, and branding options, which help tailor surveys to specific audiences. The built-in analytics and reporting tools are great for analyzing responses and sharing insights. Features like logic branching, real-time response tracking, and easy export of reports enhance usability and flexibility. The initial setup was very easy, thanks to the straightforward onboarding process and intuitive interface, allowing me to start collecting responses with minimal setup time. **What do you dislike about Zoho Survey?** I feel Zoho Survey is highly effective, but there are a few areas where improvements could enhance the experience. Reporting and analytics could be more advanced and customizable for deeper insights, and the user interface could be more modern in certain sections. Additionally, expanding native integrations with more third-party tools and offering more advanced automation options would make the platform even more powerful and efficient. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to efficiently collect and analyze feedback, eliminating manual data collection. It simplifies survey distribution, offers customization, and provides real-time analytics to support data-driven decisions. The intuitive interface and easy report generation enhance insights and decision-making. ### 8. User-Friendly Survey Creation with Minor Flaws **Rating:** 4.5/5.0 stars **Reviewed by:** Matias O. **Reviewed Date:** January 30, 2026 **What do you like best about Zoho Survey?** I like Zoho Survey's clean and simple interface, which lets even non-technical users create professional surveys quickly. I also appreciate its seamless integration with other tools. The initial setup was easy with quick account creation and the ability to click and create a new survey, which made the process smooth. **What do you dislike about Zoho Survey?** Sentiment analysis and cross tabs are decent with occasional glitches and setup issues. The flow is less seamless. It has limited design flexibility and outdated visuals, making surveys look generic or less modern. There is a need for enhanced design tools with streamlined advanced logic. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me create, distribute, and analyze questionnaires, solving the problem of gathering meaningful insights efficiently. ### 9. Good option for Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Tushar B. | Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Zoho Survey?** Zoho Survey makes creating, sharing and integration of surveys super easy. Implementation for non tech user is very simple. The dragNdrop builder is very intutive, and they’ve got lots of question types & ready made templates so I can get exactly the data I need. I really like the way results are shown clean charts, reports, and easy filters. I’ve used it both for internal team assesments and for customer feedback forms, and it’s been smooth. The inbuilt analytics also let me set up scoring based evals without having to mess around with formulas, which saves a ton of time. And last but important Zoho support is always best for all the products. **What do you dislike about Zoho Survey?** I needed it to integrate with my Shopify store, but that option is only in the paid plan. The free plan covers the basics, but for advance intigrations you have to upgrade. Would be nice if at least basic store connection was free. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey takes away the hassle of making surveys from scratch and then trying to figure out the results. Before, I used to spend hours formatting questions in Google Forms and then manually sorting responses in Excel. Now, I can design a survey in minutes, send it out, and get all the data in neat reports without extra work. It’s also helping me keep feedback more organised whether it’s for my team’s internal assesments or customer satisfaction checks, everything is in one place and easy to track. ### 10. Powerful Analytics and Intuitive Survey Creation **Rating:** 4.5/5.0 stars **Reviewed by:** aparna j. | Strategic Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Zoho Survey?** 1. Powerful Analytics & Reporting 2. Easy, Intuitive Survey Creation 3. Multiple Distribution Options - Email, Web links and Social media. **What do you dislike about Zoho Survey?** 1. Advanced Analytics Behind Higher Plans 2. Fewer Third-Party Integrations 3. Mobile Survey Experience Could Be Better **What problems is Zoho Survey solving and how is that benefiting you?** Problem: Hard to Collect Structured Feedback Many teams struggle to gather organized feedback from customers, prospects, or employees — it’s often scattered or inconsistent. Zoho Survey Solves it by easy survey creation with structured fields, creating multiple distribution channels I can collect consistent, structured data quickly — no more fragmented feedback from emails or chat. ### 11. Simple Setup, Needs Advanced Features **Rating:** 4.0/5.0 stars **Reviewed by:** Vishva T. | Freelance Project Manager, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Zoho Survey?** I love Zoho Survey for its ease of use and the clean survey builder. It's straightforward to get started, and creating surveys requires minimal setup. The builder has a simple, uncluttered interface that makes it easy to add questions, reorder them, and apply logic. I also appreciate the strong integration with the Zoho ecosystem. **What do you dislike about Zoho Survey?** I think advanced logic, reporting and customisation options can be improved. I think they can introduce visual, flow chart style logic builder to design skip logic, branching, piping etc. Offer more flexible drag and drop dashboards. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to collect structured feedback without relying on scattered emails, allowing easy distribution of surveys for customer feedback, internal reviews, and market research. ### 12. Simple Yet Powerful Survey Tool for Data-Driven Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Ritika H. | Project Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zoho Survey?** What I like best about Zoho Survey is its combination of simplicity and flexibility. It allows me to quickly create professional surveys while offering advanced features like conditional logic, multi-channel distribution, and detailed reporting. The platform makes collecting and analyzing feedback easy and efficient, helping teams make data-driven decisions without needing complex tools or technical expertise. **What do you dislike about Zoho Survey?** While Zoho Survey is a powerful tool, one limitation I’ve noticed is that some of the more advanced reporting and analytics features can be a bit less intuitive compared to dedicated analytics platforms. Also, customization options for survey design, such as themes or layout flexibility, are somewhat limited. However, these are minor issues and don’t significantly affect its overall usefulness. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the problem of efficiently collecting, organizing, and analyzing feedback from customers, employees, or stakeholders. It simplifies survey creation, distribution, and reporting, saving time and reducing errors. For me, this is beneficial because it allows quick access to actionable insights, supports data-driven decision-making, and helps improve processes, products, and services without needing complex tools or technical expertise ### 13. Easy Survey Building with an Intuitive Drag-and-Drop Editor **Rating:** 4.0/5.0 stars **Reviewed by:** Aniket V. | Head of business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Zoho Survey?** It’s easy to build and distribute surveys. The sath and drop editor is intuitive and good selection of questions types **What do you dislike about Zoho Survey?** Should include deeper analytical it’s good for intermediate cases but have limitation in power use **What problems is Zoho Survey solving and how is that benefiting you?** It helps us in Gathering surveys or feedback from our customers and even from our team internally or even running polls ### 14. Best Survey Software for all sizes of Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Asim R. | Manager Customer Support , Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Zoho Survey?** Able to create Interactive Surveys that our employees will not ignore. Be able to use color scheme to personalize our surveys with the colors of our Organization logo Use templates that are already provided by Zoho, which makes our time consumption very less Be able to send the survey directly to the emails, send a link to in an email or text messages Analize the results in different charts and tables. Get the presentable data after the surveys are done, it takes a few minutes and we have the presentation ready **What do you dislike about Zoho Survey?** I had issue registering in the beginning due to the my location keep on changing to Honduras, i would recommend the Support to check that part. i was able to eventually get access as guest **What problems is Zoho Survey solving and how is that benefiting you?** Time saving for our Learning and Development team. HR anonymous surveys, that provide us insights on our Areas of improvements as management No need to worry about checking the responses 1 by 1, the data is presented by the software in different formants in seconds Increase in our productivity after we fix what was needed to be fixed thanks to the Zoho survey ### 15. User friendly tool for collecting feedback and research **Rating:** 4.5/5.0 stars **Reviewed by:** Vijay S. | Customer Success Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Zoho Survey?** The survey tool is really good to be honest. It has all the templates, forms are really easy to make with very minimal effort. The platform has different themes and some of the themes are resonating with our brand colours which make it even better. Email notifications post the user fills the form and reminders are really cool. I personally like the user friendly interface and how easy the form is to make. **What do you dislike about Zoho Survey?** Their support team takes lot of time to respond which is the only concern I have right now. **What problems is Zoho Survey solving and how is that benefiting you?** For the HR functions, it helps us collecting employee information for insurance enrolment, collecting onboarding feedback, exit formalities and so on. Marketing team uses it for market research since it's really easy to use. It saves a lot of time and help us keep the information all in one place. ### 16. Had an amazing ease of use and smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik k. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zoho Survey?** Zoho Survey is easy to use and makes it simple to create forms and surveys quickly. I like that it has good customization options for questions and logic, and the reports are clear and easy to understand. It also connects well with other Zoho apps, which helps keep all the data in one place. **What do you dislike about Zoho Survey?** Sometimes the interface feels a bit dated, and a few advanced features take extra clicks to find. The design options for surveys could also be more modern, and the mobile preview doesn’t always match how the survey looks on an actual phone. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me collect feedback from customers and team members in an organized way. It saves time compared to sending out manual forms or emails, and the automatic reporting makes it easier to spot trends and make decisions based on real data. ### 17. Effortless Survey Creation with an Intuitive Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Priyanka S. | Customer Insight & Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zoho Survey?** The interface is clean and intuitive. Creating a survey, adding logic, or adjusting settings easily. Themes can be customized, and can add your own branding. **What do you dislike about Zoho Survey?** When working with large datasets, I find that the filtering options available in the analytics and reporting module are quite limited. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey makes it easy to gather structured feedback efficiently and analyze the results without the need for manual effort. As a customer experience professional, I find it especially useful for collecting customer feedback and quickly analyzing large datasets. This allows me to identify users' pain points and extract actionable insights, which in turn helps cross-functional teams develop strategies to improve the overall user experience. ### 18. A Time-Saving Tool for Collecting Clean Data **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Zoho Survey?** It's reliable, secure and integrates with CRM tools. You just drag and drop questions and it builts charts automatically. Easier than Google forms for detailed surveys. **What do you dislike about Zoho Survey?** It's great for most surveys, but the free tier and customization aren't as powerful as some others. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho surveys helps to collect and organize feedback easily. It saves time on making surveys and gives instant charts and reports. ### 19. Effortless Surveys with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Nagendra G. | Administrative Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zoho Survey?** I like Zoho Survey because it's easy to create surveys, and its interface is clean and user-friendly. Real-time reports and analytics help me quickly understand customer feedback. The easy survey builder saves time and lets me create forms quickly without needing technical skills. **What do you dislike about Zoho Survey?** Some advanced customization options are limited, especially in lower plans, and response collection can slow down during high traffic times on large surveys. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to automate feedback collection, organize responses, and save time with easy survey creation. It provides user-friendly, real-time analytics, helping me quickly understand customer feedback. ### 20. Simple, Reliable, and Effective Tool for Creating Online Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Zoho Survey?** I like how intuitive and user-friendly Zoho Survey is. The drag-and-drop interface, wide variety of question types, and customizable templates make survey creation quick and flexible. The analytics and reporting tools provide clear insights, and integration with other Zoho products and Google Sheets helps streamline workflows. It’s a great tool for collecting feedback and running research projects without technical complexity. **What do you dislike about Zoho Survey?** While Zoho Survey is powerful, the interface can feel slightly limited in design customization, especially for branding-heavy surveys. Some advanced analytics options require higher-tier plans, and large surveys may load slowly at times. Customer support is generally good but could be more responsive during peak hours. Overall, the experience is positive, but a few enhancements in speed and flexibility would make it even better. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps simplify the entire feedback and data collection process for our organization. Instead of manually gathering responses through emails or spreadsheets, we can easily create online surveys, share them with large audiences, and analyze results in real time. It has helped us make data-driven decisions, improve customer satisfaction, and streamline internal feedback collection for projects and employee engagement. The automated reports and integrations with Zoho CRM and Google Sheets save time and reduce errors, making our workflow much more efficient. ### 21. Effortless Employee Feedback with Zoho Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel H. **Reviewed Date:** January 27, 2026 **What do you like best about Zoho Survey?** I find Zoho Survey easy to use, which makes creating surveys simple. It gave us insights that helped improve employee morale and their experience working at our company. The initial setup was very easy. **What do you dislike about Zoho Survey?** None **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey gave us insights to help improve employee morale and experience, it's easy to use with functionality that's easy to create. ### 22. Zoho Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** I like that Zoho Survey provides an intuitive and user-friendly platform that makes creating, distributing, and analyzing surveys straightforward. Its wide range of customizable templates, advanced question types, and reporting features allow for detailed insights while saving time. The integration with other Zoho applications and third-party tools also enhances efficiency, making it easy to manage responses and track data in real time. Overall, it is a reliable and versatile tool for gathering valuable feedback. **What do you dislike about Zoho Survey?** One drawback of Zoho Survey is that some of the advanced features and integrations are only available in higher-tier plans, which can be limiting for smaller teams. The design customization options are somewhat restricted, making it difficult to fully align surveys with specific branding requirements. Additionally, the reporting dashboard, while functional, could be more visually engaging and streamlined for quicker insights. **What problems is Zoho Survey solving and how is that benefiting you?** "Zoho Survey is solving the challenge of efficiently collecting and analyzing feedback by providing an easy-to-use platform that streamlines the entire survey process. It eliminates the need for manual data collection and analysis, allowing for faster decision-making based on real-time insights. The ability to customize surveys and distribute them across multiple channels ensures that feedback reaches a wider audience, while the detailed reports and analytics help in identifying trends and areas for improvement. This ultimately benefits me by saving time, improving accuracy, and supporting more informed business decisions. ### 23. Zoho survey - easy to use tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjeet D. | Quality Assurance Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Zoho Survey?** I like about zoho survey that it has clean and user friendly interface. Creating surveys is quick, you can choose from multiple templates and customised questions easily. **What do you dislike about Zoho Survey?** The free version has limited response, quotas and features, which might restrict advance users. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey helps gather structured feedback quickly and analyse trends efficiently, Overall it’s a reliable and professional tool. ### 24. Smart surveys, insightful analysis, and meaningful results. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Zoho Survey?** Zoho Survey stands out for its versatility and user-friendly design, offering a wide range of question types to fit each survey’s purpose. Creating and sharing surveys is simple, and the multilingual templates make it easy to deploy questionnaires across diverse audiences without extra setup. **What do you dislike about Zoho Survey?** While there’s always room to grow, I’ve had no real issues—everything runs smoothly, even across different browsers and devices. **What problems is Zoho Survey solving and how is that benefiting you?** It's a valuable tool for quickly gathering clear, actionable data. Whether collecting feedback on academic proposals, evaluating teaching experiences, or reviewing curriculum alignment, Zoho Survey lets us independently manage every step—from survey design to distribution, response collection, and analysis. ### 25. Easy Setup with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay K. **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** I enjoy the ease of setup and use with Zoho Survey, as creating an account and getting started involves minimal hassle. I also find the integration with other Zoho apps, including Zoho CRM, Zoho People, and Zoho Click, particularly beneficial for streamlining my workflows. **What do you dislike about Zoho Survey?** I think the UI feels dated. We have limited advanced analytics, and the response collection option could be a lot better. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me easily create surveys and integrates well with other Zoho apps, improving my team's workflow. ### 26. Simple and Reliable Survey Tool for Everyday Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Zoho Survey?** I've been using Zoho Survey for a few months now and overall, it's been a smooth experience. It's easy to create surveys even if you're not super tech-savvy. The drag and drop interface makes it quick to build questions, and there are a good number of templates if you're short on time. What I really like is how simple it is to share surveys and collect responses. You can send it via email or post it on social media, and the reports start coming in almost immediately. The analytics are easy to understand, especially the charts and summaries **What do you dislike about Zoho Survey?** Some features only available in paid plans. User interface could be a bit more modern **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me easily collect feedback from customers, employees, and event participants without needing any special technical skills. Before using it, we used to rely on email replies or Google Forms, which were hard to manage and not very professional. With Zoho Survey, everything is in one place I can create a survey, send it out, and see all the responses in a clean dashboard. ### 27. Zoho Survey Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Zoho Survey?** I have programmed few surveys with help of zoho and it's easily created without any red flag. **What do you dislike about Zoho Survey?** Sometimes it's not properly update the question pattern. **What problems is Zoho Survey solving and how is that benefiting you?** Sometimes we have short surveys and with help of zoho we can create that easily and they are changing there programs now so it's beneficial ### 28. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Ruksar T. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Zoho Survey?** its user-friendliness, robust analytics, and extensive integration capabilities with other Zoho apps and third-party tools, which provide actionable insights and streamline workflows. Key strengths include customizable templates, a drag-and-drop builder for effortless survey creation, advanced features like skip logic and sentiment analysis, multi-language support, and flexible distribution options **What do you dislike about Zoho Survey?** limited design customization, especially in the free version, and a user interface that can be challenging for beginners to navigate. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey solves the problem of collecting, managing, and analyzing feedback by providing a user-friendly platform to create and distribute surveys, offering advanced analytics and integrations to gain actionable insights and improve customer and employee experiences. This benefits users by simplifying data-driven decision-making, fostering customer loyalty through improved products and services, enhancing customer support, and ensuring data accuracy and integrity. ### 29. Stay Up to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Donavan D. | Training Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Zoho Survey?** Easy to use and to create your own surveys for corporate or even person use. The customer support is fantastic. **What do you dislike about Zoho Survey?** Nothing Realy the interface is easy to use. **What problems is Zoho Survey solving and how is that benefiting you?** Getting to know the insights from our driver network and clients to pin point where we doing well and where we need improvements ## Zoho Survey Discussions - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [How do I overcome not being qualified for a survey?](https://www.g2.com/discussions/how-do-i-overcome-not-being-qualified-for-a-survey) - 1 comment, 1 upvote - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote - [his is very useful](https://www.g2.com/discussions/his-is-very-useful) - 2 comments, 1 upvote - [View Zoho Survey pricing details and edition comparison](https://www.g2.com/products/zoho-survey/reviews?filters%5Bsentiment_snippet%5D=1156496&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A07%3A31+-0500&secure%5Bsession_id%5D=3ad04fe1-d8f3-4c86-bd2d-926fc4bf03a7&secure%5Btoken%5D=21a923e0fbbadecb23d57d099b6936657e1d8ca765a2cc0ca2d509b876f220ea&format=llm_user) ## Zoho Survey Integrations - 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Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Zoho Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - 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