Zoho Survey Reviews & Product Details

I am a big user of Zoho products and services and Zoho Survey is one of them, so I don't have to separately sign up for an account just to use it, my zoho email credentials works flawlessly with it. I like best the almost fully customizable feature of Zoho Survey, we can change the layout, the colors, add logos to make it our own etc which other survey tools out there limits. If you are running late and needs to do a quick survey, it is never a problem since there are hundreds of templates to choose from which would definitely fit your immediate needs. The drag and drop feature of questions but customizable variables it just fantastic. And nowadays, we are very into qr codes, imagine we can and run the survey thru qr codes. Also it can be easily embedded on our website or knowledge portal, and even on social media. And the analytics is just power! I love it. It makes things so much easy not just when creating a survey but even after getting the data and hearing others. Review collected by and hosted on G2.com.

I have personally not done so many surveys, but I have made quiet a few in the past year and so far, I have no complaints when it comes to using Zoho Survey. I just absolutely serves its purpose and works for me and our company. Sorry to disappoint others who may be looking for the cons or disadvantages or things not to like, but I can't enumerate any at the moment. It works great for me, which I am sure for others as well. Review collected by and hosted on G2.com.

There are many tools to create survey on Zoho Survey. I can design a survey greatly as Zoho Survey provides many options to design. Their Survey design looks professional. Review collected by and hosted on G2.com.

Their layout and tools are complicated. It takes much time to create a survey. And their plans pricing is high. Their Pro plan pricing is Rs 1300/ month, they should consider to take that amount below 1000. Another worse thing is they only offer 7 day free trial. They should consider about it to make 30 day free trial. And on trail plan you cannot create high quality surveys. Review collected by and hosted on G2.com.

Ability to structure a flow type system to the survey, plus having questions appear and disappear based on users response to previous questions. This can make the survey feel alive. Review collected by and hosted on G2.com.

Need prettier templates. Give more templates that look enhanced. Review collected by and hosted on G2.com.

I find it convincing that this particular platform can create surveys that can be shown on all screens, regardless of screen size, identifying the person who is in the process of responding in a relaxed way, no matter what device they are on. Problems with screen size, in addition to the fact that only some users react from their phones, you will find people who like to do this particular exercise with a laptop and therefore deal with a wider variety of reactions. Review collected by and hosted on G2.com.

It doesn't annoy me. The only problem is it doesn't identify me when I log in, so I have to spend a lot more time verifying my account. Review collected by and hosted on G2.com.

Zoho is an incredibly amazing tool to drive market intelligence & engage with our current & prospective customers. We use it extensively to gather feedback from our current customers and also to seek reviews from our employees & team members. The choice of templates is vast and splendid, we get to choose from a variety of survey templates. Also, it is very easy to customize a template with the requisite fields. The sharing process is smooth & effortless, we can share the surveys via emails or chat. Besides the templates are highly responsive and subtly adjusts to any device platform, be it mobile, pc or tablets. Review collected by and hosted on G2.com.

The free trial period of Zoho surveys is very short. I would expect the trial session to be extended for a few more days. At times, I find the interface to be lacking & monotonous. The inclusion of more features & dynamism is required to upgrade Zoho to the next level. The insights garnered through these surveys are complicated. It becomes rather difficult for us to identify & evaluate individual responses. Review collected by and hosted on G2.com.

Zoho has lots of inbuilt survey questionnaire. It is easy for beginners. We can also easily customize them according to our needs Review collected by and hosted on G2.com.

Analytics part. More types of dashboards can be provided based on the survey responses. It will be useful for the user to get the result of the survey Review collected by and hosted on G2.com.

It is very simple to just use, it has a very simple design. It allows the growth due to confirm every query on one page and to insert any kind of subject into the study. Everything just contains a number of surveys which can be adapted and used free of charge. Five questions can be included in the survey with the free version. You can receive up to 150 answers free of charge. It is also extremely easy to publish the survey. It works economically and operates on various computers, such as PC, laptop and mobile devices. Review collected by and hosted on G2.com.

In comparison to other options, the paid version is quite affordable. If you haven't used the software before then it can take time to get it together. All the survey reactions of both the survey are very hard to extract. The service to the customer is not satisfying. Feedback from customer support takes a great deal of time. In comparison with others the surveys have no custom graphics topic options. Review collected by and hosted on G2.com.

I never thought building a survey could be so simple. You simply need to open the survey builder, pick the kind of survey you wish to make, and then simply drag and drop the questions that you wish to have your respondents answer. I managed to make my first survey in fewer than ten minutes. Review collected by and hosted on G2.com.

I would love a simpler graphic user interface. At present, you are only able to modify one issue at a time. It would be much easier for a user to modify the entire survey at once. Review collected by and hosted on G2.com.

It is very straightforward to use, it incorporates very easy design. It permits the survey designer to check all queries on one page with the choice of inserting a matter of any sort anyplace within the survey. It has a range of surveys that are customizable and free to use. The free version allows 15 questions to be included in survey. It can take upto 150 responses in free version. Publishing the survey is also very easy process. It is cost effective and works on various devices like PC, Laptop and Mobile. Review collected by and hosted on G2.com.

The premium version is quite expensive compared to other options. It can be time consuming to get used to if you have not used the software before. It is very difficult to extract all of the individual responses of the survey. The customer service is not satisfactory. It takes a lot of time to get feedback from customer support. The surveys don’t have custom graphics theme options as compared to others. Review collected by and hosted on G2.com.

*i have used other surveys, but this has so many templates in built to use and the interface is very much easy.

*The best thing about it is customization with your need.

*You can view your survey how it looks into Pc, Mobile, tablet easily with preview option.

*Survey builder comes with lots of options which you wont find i other surveys.

*The best thing i like about this is setup time. it took less then 2 min to create my first survey. Review collected by and hosted on G2.com.

*There are limited questions you can set per survey, which is major drawback.

*Trial is only for 7 days , at least it should be for 15 days to try all features.

*pricing is too high compared to other.

*Templates can be more colorful with an logo to easily understand would be better. Review collected by and hosted on G2.com.

User friendly tabs to create survey & share it to audience Review collected by and hosted on G2.com.

Difficult to make changes once the survey is published Review collected by and hosted on G2.com.

Zoho Survey is truly one of a kind. We use it extensively to gather feedback from both customer and internal employees, customizing each survey with the ready and easy to use plug and play tools from the UI.

The choice of templates are truly flexible and very easy to understand, be from the creator's perspective and the survey participant. What we get is a highly responsive survey that would be able to adapt seamlessly to any platform from which opened from.

If anything. i have personally tried various online platforms and Zoho is still one of if not the best out there. Review collected by and hosted on G2.com.

The trail period is kinda short. Granted, a subscription would be the end goal but for it to drag out longer and to let new users actually conduct and finish one survey routine would be a great testament for continued usage. Review collected by and hosted on G2.com.

Simple user - interface. I can add my own questions to the survey. Integration with other Zoho products is a big plus. Review collected by and hosted on G2.com.

Customer service is a bit lethargic. Branding options are very limited. Review collected by and hosted on G2.com.

It has all the features you would expect from a survey product and it integrates well with the rest of the ZOHO suite and CRM. With the right technical background it is also possible to produce very complex surveys integrating existing information in the CRM Review collected by and hosted on G2.com.

There can be issues when sending out massive surveys through the app as they end up in spam. It is necessary to have full access to Zoho Campaigns to make full use of the features in this sense. I don't think the way of uploading and creating/segmenting contacts is as easy as other softwares like surveymonkey Review collected by and hosted on G2.com.

The platform is easy to use and safe. Once the information was collected, it could be made available in different ways with the requirements. I love connecting the Zoho Survey application to my Zoho CRM solution, which allows me to deliver surveys to my customers easily. It's easy to work with. Review collected by and hosted on G2.com.

While I have improved the search function for mobile devices, the screen/user orientation is unsuitable for almost all mobile browsers as desktop browsers. Review collected by and hosted on G2.com.

We implemented Zoho Survey from the need to be able to collect data and information through the creation and sending of surveys, this has been quite favorable, since through these surveys we have been able to make both clients and our human talent we have been able to know how we are doing things and we have been able to find key points to improve the attention and increase our performance in general as a company. Review collected by and hosted on G2.com.

I find the price a bit high compared to other survey tools, but it does its job outstandingly. Review collected by and hosted on G2.com.

Our company needed a way to collect survey answers in a way that we could segment them into areas We wanted to know the overall score on our questions, but also know score's in specific areas and compere them with each other. Zoho had the perfect solution for this with their 'collectors' feature. For a single survey we can now create different 'collectors', which are the different areas we operate in. For every area, we send a unique url to fill in the same survey so we can later compare areas with each other. Review collected by and hosted on G2.com.

There are not that many things I dont like about Zoho. The only thing I can come up with is that the user interface looks a little old. But it is al about the data we collect. Review collected by and hosted on G2.com.