I use Zoho Social to manage all my personal social media accounts. I really like the UI design; it's very simple and straightforward, doing exactly what I need it to do. I appreciate the ability to post on all sites at the same time, which is super convenient compared to posting individually. I also like the simplicity of the tool without too many frills or extra add-ons, keeping it straight to the point. The initial setup was pretty easy, just signing in to each platform, and I didn't have any issues with that. Review collected by and hosted on G2.com.

I would like for Zoho Social to allow me to use features like collaborative posts on Facebook and Instagram. I can't do that. I have to do that directly. I also would like for more flexibility when it comes to tagging accounts. Sometimes it seems to struggle with the tagging. Review collected by and hosted on G2.com.

Zoho Social is an intuitive and scalable platform for end-to-end social media management. Its scheduling, analytics, and collaboration features help streamline brand communication across multiple channels. The mobile app ensures real-time engagement, while detailed reporting supports data-driven marketing decisions. Review collected by and hosted on G2.com.

While Zoho Social performs well overall, there are a few areas that could improve. The analytics dashboard, though comprehensive, sometimes takes time to load when handling multiple brand accounts. Bulk scheduling can occasionally lag, and integrations with certain third-party platforms are limited compared to competitors. A more customizable reporting interface and faster updates to new social media API changes would make the experience even better. Review collected by and hosted on G2.com.

I can post multiple posts and have a daily schedule with Zoho Social. Such good work by Zoho. I like the smart scheduling, multiple time uploading, content calendar, unified inbox, reporting, collaboration, and custom reports. It's best for tracking my competitors. Imagine that I'm doing nothing with Zoho; it manages everything. The dashboard and scheduling options became clear and easy to use after a short time, despite some initial confusion. Review collected by and hosted on G2.com.

Some lagging issue in low RAM PC. The only minor challenge was understanding the dashboard and scheduling options at first, but after a short time it became clear and easy to use. Review collected by and hosted on G2.com.

I love how Zoho Social makes it easy to produce multiple reports and plan things better, significantly cutting down my time. The setup was seamless, with clear instructions that allowed us to connect accounts effectively. Additionally, I appreciate the smooth and no-nonsense interface and the detailed analytics overview, which I look forward to every month. Review collected by and hosted on G2.com.

I find the limitation on scheduling posts based on specific media ratios frustrating, as it no longer aligns with modern social media practices. This issue makes it difficult to schedule posts across all platforms smoothly, forcing me to post manually, which is a hassle. Additionally, the lack of flexibility in selecting music for posts in Zoho Social reduces the tool's creative potential, making it feel more like a scheduling utility rather than a platform that supports emotional or creative expression. Review collected by and hosted on G2.com.

Program and Post on all social networks and their monitoring and management of messages. Review collected by and hosted on G2.com.

That it is not included in the Essentials plan Review collected by and hosted on G2.com.

I like using Zoho Social because I can manage all my social media accounts and pages, like Facebook, Instagram, X, and LinkedIn, in one place. I also really appreciate the feature for bulk scheduling content, which is something I use many times. What stands out to me the most is the pricing; even the free plan offers almost 70% of the features, and the premium plans are affordable. The customer support is another thing I like, as it's always available, even for free accounts. The initial setup was pretty easy and straightforward. Review collected by and hosted on G2.com.

The main thing is its UI/UX is very bad. And another thing is it doesn't integrate well with other Zoho products like Zoho Workdrive etc. Review collected by and hosted on G2.com.

I am enjoying Zoho Social as I'm managing different brands in the company, and I'm glad I've found a solution to all my problems. I like the fact that I have all my pages in one platform, which helps me save more time and ensures I don't miss anything happening on the pages. Managing around 10 brands used to be difficult, but now it's much easier with Zoho Social. The initial setup was very easy as well. Review collected by and hosted on G2.com.

I wish they can add WhatsApp Business on it. Review collected by and hosted on G2.com.

I use Zoho Social as my central command center to stop jumping between multiple browser tabs. It's a tool meant to make life easier, serving as a productivity hack for my brain. I love how it solves the headaches of social media management, making it feel less like a second full-time job. My absolute favorite features include the "SmartQ" Predictor, which uses data from followers to highlight the best posting times, the Visual Content Calendar that gives a bird's-eye view for easy post scheduling, and the CRM Connection, which seamlessly integrates social media with sales data. These features make a real difference in my daily workflow. Additionally, Zoho Social has intuitive onboarding, allowing users to get up and running in just an afternoon, without weeks of training. Review collected by and hosted on G2.com.

Even with all the stuff I love, there are definitely a few "personality quirks" and limitations that can be frustrating. The pricing 'Team' trap, Support response time, and Mobile app: This is my biggest gripe. Their entry-level plans are super affordable, but they are very strict about user seats. If you have a small team of three or four people, you often have to jump up to a much more expensive "Professional" or "Agency" tier just to give everyone a login—even if you don't need the advanced features of that higher tier. It feels like a bit of a 'tax' on small teams. Zoho is a massive company. While their "Help" articles are great, if you actually run into a technical bug and need a human, it can sometimes take a day or two to get a solid answer. If you're in the middle of a big campaign launch and something breaks, that 'wait and see' period can be pretty stressful. The mobile app is fine for checking your notifications or quickly approving a post, but you wouldn't want to use it to create your content. It’s missing some of the more nuanced scheduling features the desktop version has, so I often feel like I'm only getting 70% of the tool when I'm on the go. Review collected by and hosted on G2.com.

An all-in-one social dashboard with live insights. Review collected by and hosted on G2.com.

I’d love it if you could add a feature that lets me add side borders to an Instagram post. Review collected by and hosted on G2.com.

It’s simple and doesn’t overcomplicate the process. Everything feels straightforward and easy to follow. Review collected by and hosted on G2.com.

Group integration would be a nice feature for Facebook—specifically, the ability to share to multiple groups at once.

Also, Instagram on the mobile app feels like it’s just copy and paste. Review collected by and hosted on G2.com.