Rajesh R.
RR
Rajesh R.
Director
Small-Business (50 or fewer emp.)
"Bulk Posting and Scheduling That Saves Time"
4/5
What do you like best about Zoho Social?

The bulk posting and scheduling option helps me a lot. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

It would be great to have an option to schedule a post for multiple social media platforms at once, but with the ability to set a different time for each platform. Review collected by and hosted on G2.com.

Jeni J.
JJ
Jeni J.
Software Dev , Ai Agents Builder
Information Technology and Services
Enterprise (> 1000 emp.)
"Time-Saving and Insightful Yet Needs Optimization"
4.5/5
What do you like best about Zoho Social?

I use Zoho Social to manage and schedule my social media posts, and it helps me track performance and engage with my audience. I like that Zoho Social lets me schedule posts easily for all my accounts. Scheduling posts saves me time and keeps my social media active consistently. I also like its analytics, which show how my posts are performing. The analytics show which posts get the most engagement and reach, helping me focus on content that my audience likes and grows my followers. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Sometimes Zoho Social can be slow when loading multiple accounts or reports. It could improve by optimizing its platform to load dashboards and reports faster. It might also help to allow bulk updates or offline scheduling to reduce delays when managing multiple accounts. Review collected by and hosted on G2.com.

Kelly G.
KG
Kelly G.
Small-Business (50 or fewer emp.)
"Effortless Setup, Time-Saving Social Media Management"
3.5/5
What do you like best about Zoho Social?

I found Zoho Social very easy to set up, which helped me get ready to work quickly. It's straightforward to create an account and link all my social media platforms. There's a lot of information available about Zoho Social, making it easy to learn how to use. The platform also gives me one portal to manage multiple accounts, saving me time and effort when posting online. I appreciate the free tier and the ease of setup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I think there could be more clarity about what features are paid vs free. Right now I get an error that says that I have no permissions and I bet it is because I am on the free plan but it makes me confused and think that I might not have created the account properly. Review collected by and hosted on G2.com.

InvestNous A.
IA
InvestNous A.
Small-Business (50 or fewer emp.)
"Effortless Social Media Management, Needs Wider Integration"
4/5
What do you like best about Zoho Social?

I like how Zoho Social allows me to concentrate all the DMs from different platforms like Twitter and Instagram in one place, making it easy to respond at the same time. I also appreciate the ease of posting everything simultaneously across different platforms like publications and stories; it's really easy. The platform is overall easy to use, understand, and apply, including how simple it is to sign in and use its features. Plus, the initial setup was real easy. We just had to sign up and log into the social accounts, and that was it. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I wish there was Reddit on the socials that are offered on the platform. And maybe some way to warn if there are enough characters when we are trying to post on x. Review collected by and hosted on G2.com.

Gaurav P.
GP
Gaurav P.
founder
Small-Business (50 or fewer emp.)
"ZohoSocial Calendar Saved My Posting Flow — Needs Per-Platform Scheduling & UX Fixes"
3.5/5
What do you like best about Zoho Social?

30 days of posting daily across LinkedIn + IG and the only reason I didn't lose my mind: @ZohoSocial's calendar view

one place to plan, queue, ship. no more "wait did I already post this"

not sponsored. just tired of chaos and this fixed a chunk of it Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

not able to have seperate shedule time for every other platforms, the ux is broken Review collected by and hosted on G2.com.

Oscar Kimani, MPRSK .
O
Oscar Kimani, MPRSK .
Director, Public Communications to The First Lady
Small-Business (50 or fewer emp.)
"Effortless Social Media Management and Reporting"
5/5
What do you like best about Zoho Social?

I love the simplicity of Zoho Social. Anyone who knows how to use a computer and social media channels will find it easy to use—it's not complicated at all. I also appreciate that it's easy for me to monitor what my team is doing. There's no steep learning curve to become an expert, which is great. Setting up Zoho Social is extremely easy, as straightforward as logging into social media accounts, and it only takes five to ten minutes to get everything done. It's also very easy to analyze all our platforms in one place, making pulling reports quick and simple. The platform allows for easy comparison of engagement metrics across different social media channels like Facebook, X, and LinkedIn, so I can easily see what's growing and how budget promotions are performing each week. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I wish Zoho Social would allow us to add personal accounts. Sometimes, personal accounts, especially for leaders, are part of the institutional metrics. So I'd recommend allowing the addition of Facebook pages and also being able to add a Facebook account. Review collected by and hosted on G2.com.

Emmanuel A.
EA
Emmanuel A.
Frontend Engineer
Small-Business (50 or fewer emp.)
"Master Your Social Media Effortlessly with Zoho Social"
5/5
What do you like best about Zoho Social?

I love how Zoho Social enables me to post and create content on all my social media accounts effectively and faster, allowing me to achieve more in a few minutes instead of posting individually on each platform. It provides a dashboard where I can view all my engagements and see how each post is performing. I also appreciate being able to schedule my posts for a future date, so I don't have to be on my laptop all the time. The platform is beginner-friendly with a clean, easy-to-use interface that requires no confusion. I don't have to spend much time looking up how to use it, as the onboarding process was smooth with everything clicking instantly. The user interface is intuitive and easy to navigate, making my life better and simpler. Overall, I am happy and it makes life very easy for me. Really love it. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Nothing at all Review collected by and hosted on G2.com.

Sharukh K.
SK
Sharukh K.
ETS supervisor
Airlines/Aviation
Mid-Market (51-1000 emp.)
"Streamlined Client Communication with Few Glitches"
4/5
What do you like best about Zoho Social?

I have been using Zoho Social as part of my daily work as a travel agent and it has made managing client communication much easier. One of the biggest advantages is how smoothly it helps me receive and organize emails from clients. The interface makes it very easy to access information, track conversations, and collect important data without missing anything. I really appreciate the reliability in keeping everything in one place, reducing the chance of overlooking client requests, which is extremely important in the travel industry where timely responses matter a lot. The system is user-friendly and runs smoothly most of the time. What I like most about Zoho Social is how it helps manage all my clients' communication in one place, making the process extremely reliable and organized. I especially appreciate how easy it is to access client data and track conversations. The interface is user-friendly, and everything is structured in a way that saves time and improves efficiency. One of the features I value the most is the ability to manage open emails efficiently. I find the option to put certain emails "on hold" very useful, helping me prioritize urgent tasks without losing track of pending ones. The initial setup was quite easy for me; the platform is user-friendly and smooth. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I occasionally face errors while uploading attachments. It's very frustrating, especially when working on very urgent and important tasks, and this even makes the work slow. If we get a clear stating error where we can understand why exactly the error is—whether it is related to the file size, format, or connectivity—and the most importantly we are not able to add more than 15 documents, I would appreciate if we larger the size of adding document, it will be helpful. Review collected by and hosted on G2.com.

Lalaine T.
LT
Lalaine T.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"Powerful All-in-One Social Media Management with Scheduling, Mentions, and Analytics"
5/5
What do you like best about Zoho Social?

It is a powerful tool to manage all social media in one place. Schedule posts, track brand mentions, and check analytics accross channels like facebook, instagram, linkedin, etc. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Poor mobile app in terms of scheduling posts Review collected by and hosted on G2.com.

Blessing A.
BA
Blessing A.
Chief Digital Officer (CDO)
Small-Business (50 or fewer emp.)
"Streamlined Social Media Management for Agencies"
4/5
What do you like best about Zoho Social?

I love using Zoho Social for my social media agency. The messaging, engagement, and analytics aspects are particularly valuable. It helps us bring all our brand in one place. We can respond to client's messages faster, and the analytics break down data and brand engagement in a simpler form, even providing data that we wouldn't see ordinarily on other platforms or apps. Setting it up was easy since I was already using Zoho's free email, so I just blended into Zoho Social along the way. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Everything works well, but it will be good if growing agencies can get access to all social channels even with the small subscription. Considering that we are still growing. Review collected by and hosted on G2.com.