I love the simplicity of Zoho Social. Anyone who knows how to use a computer and social media channels will find it easy to use—it's not complicated at all. I also appreciate that it's easy for me to monitor what my team is doing. There's no steep learning curve to become an expert, which is great. Setting up Zoho Social is extremely easy, as straightforward as logging into social media accounts, and it only takes five to ten minutes to get everything done. It's also very easy to analyze all our platforms in one place, making pulling reports quick and simple. The platform allows for easy comparison of engagement metrics across different social media channels like Facebook, X, and LinkedIn, so I can easily see what's growing and how budget promotions are performing each week. Review collected by and hosted on G2.com.

I wish Zoho Social would allow us to add personal accounts. Sometimes, personal accounts, especially for leaders, are part of the institutional metrics. So I'd recommend allowing the addition of Facebook pages and also being able to add a Facebook account. Review collected by and hosted on G2.com.

I love how Zoho Social enables me to post and create content on all my social media accounts effectively and faster, allowing me to achieve more in a few minutes instead of posting individually on each platform. It provides a dashboard where I can view all my engagements and see how each post is performing. I also appreciate being able to schedule my posts for a future date, so I don't have to be on my laptop all the time. The platform is beginner-friendly with a clean, easy-to-use interface that requires no confusion. I don't have to spend much time looking up how to use it, as the onboarding process was smooth with everything clicking instantly. The user interface is intuitive and easy to navigate, making my life better and simpler. Overall, I am happy and it makes life very easy for me. Really love it. Review collected by and hosted on G2.com.

Nothing at all Review collected by and hosted on G2.com.

I have been using Zoho Social as part of my daily work as a travel agent and it has made managing client communication much easier. One of the biggest advantages is how smoothly it helps me receive and organize emails from clients. The interface makes it very easy to access information, track conversations, and collect important data without missing anything. I really appreciate the reliability in keeping everything in one place, reducing the chance of overlooking client requests, which is extremely important in the travel industry where timely responses matter a lot. The system is user-friendly and runs smoothly most of the time. What I like most about Zoho Social is how it helps manage all my clients' communication in one place, making the process extremely reliable and organized. I especially appreciate how easy it is to access client data and track conversations. The interface is user-friendly, and everything is structured in a way that saves time and improves efficiency. One of the features I value the most is the ability to manage open emails efficiently. I find the option to put certain emails "on hold" very useful, helping me prioritize urgent tasks without losing track of pending ones. The initial setup was quite easy for me; the platform is user-friendly and smooth. Review collected by and hosted on G2.com.

I occasionally face errors while uploading attachments. It's very frustrating, especially when working on very urgent and important tasks, and this even makes the work slow. If we get a clear stating error where we can understand why exactly the error is—whether it is related to the file size, format, or connectivity—and the most importantly we are not able to add more than 15 documents, I would appreciate if we larger the size of adding document, it will be helpful. Review collected by and hosted on G2.com.

It is a powerful tool to manage all social media in one place. Schedule posts, track brand mentions, and check analytics accross channels like facebook, instagram, linkedin, etc. Review collected by and hosted on G2.com.

Poor mobile app in terms of scheduling posts Review collected by and hosted on G2.com.

I love using Zoho Social for my social media agency. The messaging, engagement, and analytics aspects are particularly valuable. It helps us bring all our brand in one place. We can respond to client's messages faster, and the analytics break down data and brand engagement in a simpler form, even providing data that we wouldn't see ordinarily on other platforms or apps. Setting it up was easy since I was already using Zoho's free email, so I just blended into Zoho Social along the way. Review collected by and hosted on G2.com.

Everything works well, but it will be good if growing agencies can get access to all social channels even with the small subscription. Considering that we are still growing. Review collected by and hosted on G2.com.

helps to manage all my social media that save me a lot of time instead of manual posting Review collected by and hosted on G2.com.

it should let the users edit the media on the site Review collected by and hosted on G2.com.

I love the convenience of scheduling my posts well in advance with Zoho Social. It saves me a lot of time since I can batch-create content and schedule each post's exact date and time, avoiding the daily hassle of manual posting. Managing inboxes and comments all in one app is also helpful. The initial setup was extremely easy, especially connecting the Channel, which was super easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

We’ve had a great experience using Zoho Social. It’s made managing our social media much easier and more organised, especially when handling multiple platforms in one place. Review collected by and hosted on G2.com.

One small downside is that some advanced features take a bit of time to fully explore, especially for new users. Review collected by and hosted on G2.com.

What I like best about Zoho Social is how simple and reliable it is for everyday social media management. The centralized dashboard makes scheduling, publishing, and monitoring incredibly easy, even for new users. The content calendar view is especially helpful for planning ahead, and the collaboration and approval features keep everyone aligned without added complexity. The customer support is awesome. Review collected by and hosted on G2.com.

What I dislike about Zoho Social is that while it handles the basics very well, some of the more advanced features feel limited. The analytics could be deeper and more customizable, post previews are not always fully accurate across all platforms, and managing a large number of brands or high posting volumes can sometimes feel a bit cluttered. Review collected by and hosted on G2.com.

Ease of the UX. Adding profiles and executing Review collected by and hosted on G2.com.

Honestly if there were a way to keep the promotions goin gas part of the membership that would be great Review collected by and hosted on G2.com.