Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlines Brand Management with Collaborative Features"
4/5
What do you like best about Zoho Social?

I love that I can share and hear back from coworkers, and also love that I can plan out content with Zoho Social. Some past platforms we used didn't allow me to assign conversations to other coworkers, so this was very helpful. The initial setup was pretty easy, I think. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I think it would be nice when we go to upload a post that we want both videos and photos that we could be allowed to do that. Also, it would be nice that content we get collaborated on in Instagram shows up on the preview feed in Zoho Social so things appear as they should. Review collected by and hosted on G2.com.

Prasad H.
PH
Prasad H.
Social Media Coordinator
Small-Business (50 or fewer emp.)
"Reliable Scheduling, Easy to Use, Needs Enhanced Integration"
5/5
What do you like best about Zoho Social?

I use Zoho Social for scheduling our content on multiple platforms. It has helped us increase productivity by allowing us to post content in multiple campaigns with a single click. I really appreciate its reliability, as none of the posts I have scheduled have failed to publish. The platform is also very easy to use, making setup a breeze. You just register, plug in all the social media channels, and it's ready to go. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

This year did not allow me to connect WhatsApp Business and manage all the inquiries in a single inbox, which was a bit disappointing. Their complete plan is a bit complex, as there are so many things that overlap with others, making it quite hard to choose and work. Review collected by and hosted on G2.com.

Sergio O.
SO
Sergio O.
Programa de liderazgo
Small-Business (50 or fewer emp.)
"The Essential Tool for Content Dissemination"
5/5
What do you like best about Zoho Social?

I love the easy control of content distribution and the main panel of Zoho Social. It is a tool that I find completely user-friendly, straightforward, and simple to use, without needing to be a genius for its good use and optimization. This has saved me a great amount of time, especially managing approximately 15 press releases daily just for the city of Medellín. The initial setup was completely easy and I enjoyed every moment in front of the panel. Zoho Social allows me to take content distribution to another level, automating distribution on social networks and understanding the analysis processes, which has been impactful for my company as an independent alternative and citizen media. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

What I don't like is not having had the opportunity in the past to be able to use it at the time. The whole ecosystem from 1 to 10 is 10. Review collected by and hosted on G2.com.

Ankitha N.
AN
Ankitha N.
Marketing Manager
Mid-Market (51-1000 emp.)
"Effortless Social Performance Tracking"
4.5/5
What do you like best about Zoho Social?

I like that Zoho Social makes it easy to track the performance of my company's social handles, as I can find metrics of all channels in one place without having to refer to analytics of channels separately. I appreciate seeing percentage growth or decline over periods, making all metrics available in one glance, which is simple to understand. This helps me strategize better in terms of content, creative type, and posting times. Also, the initial setup of Zoho Social was easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I should be able to reply to all the inboxes of different channels in a single place. Review collected by and hosted on G2.com.

Boston G.
BG
Boston G.
Small-Business (50 or fewer emp.)
"Easy and Efficient Social Media Management"
5/5
What do you like best about Zoho Social?

I like Zoho Social for its easy editability, allowing me to bulk upload and easily edit all content at a glance. I also find the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I'm not too happy with how Zoho Social handles adding audio. I also find it frustrating that after publishing through Zoho, I have to manually go into Instagram to add collaborators. It would be so much easier if I could add collabs and tag people right through Zoho on all platforms. Review collected by and hosted on G2.com.

Amy S.
AS
Amy S.
Voice Over Artist / Co-Founder
Small-Business (50 or fewer emp.)
"Time-Saving, User-Friendly Social Media Tool"
5/5
What do you like best about Zoho Social?

I use Zoho Social to keep track of my personal social media and post content, and it saves me so much time! It's easy to use and an amazing platform with all my comments and reviews in one place. I love the calendar and scheduler because I can decide to post on different platforms depending on what I want to post, so I don't have to post everything every day; I just schedule it out. I can have someone else create the graphics or bulk create certain types of posts and then schedule them out to be posted on some platforms on some days and other platforms on others, which makes it look more organic. The initial setup was super easy and a breeze; I got set up in minutes. I also found it very robust for the price point. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I did have an issue with the size of my pictures when it came to posting on reels. It would be good to have some kind of reminder or note that if it's not the proper size for what you expect that it could be flagged or notified, at least a pop-up warning letting me know it will not look good. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Social Media Management with Some Setup Hiccups"
4.5/5
What do you like best about Zoho Social?

I find Zoho Social incredibly useful for coordinating workflow across different departments, like the kitchen, bar, and floor team, which saves our team a lot of time in managing daily operational tasks. It makes managing all our social media on a single platform easy, saving the hassle of switching between different platforms. For example, whenever I want to post something, I can just post it on one platform, and it automatically shares across all our related social media channels. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The initial setup takes some patience and it can take a little time to train the staff who are naturally taught a way to use the system smoothly. It takes time to understand since I'm not the IT guy and there are limited options during the setup for beginners. Review collected by and hosted on G2.com.

Kevin O.
KO
Kevin O.
3mice
Small-Business (50 or fewer emp.)
"Effortless Social Management with Powerful Reporting"
4/5
What do you like best about Zoho Social?

I love the reports feature in Zoho Social, as it helps me see what’s working, what’s not, and how my social media presence has grown or declined. It's also friendly on the pocket, making it a cost-effective option. Scheduling social posts is easy with Zoho Social, which was a major reason for switching from posting directly. The initial setup was very easy, and I appreciate how it consolidates all my social accounts, making management simpler. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Competitor analysis could be better. Metricool has done a great job with this. Review collected by and hosted on G2.com.

Adianice C.
AC
Adianice C.
Small-Business (50 or fewer emp.)
"Effortless Social Media Management with Zoho Social"
5/5
What do you like best about Zoho Social?

I love how Zoho Social makes it easy for me to post just once without having to go through all the different social media accounts. This convenience makes life easier for me. Posting the direct booking link for our website is very easy. I also enjoy how well it connects with Canva, allowing me to create a lot of visuals effortlessly. It's simple to attach photos or style. I like that it has the trip booking link for everything, enabling me to visually see all of the social media accounts and whether they're being posted or not. The setup was pretty straightforward since everything for me is connected through Google. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Nothing so far Review collected by and hosted on G2.com.

Babatunde D.
BD
Babatunde D.
Software QA Engineer
Small-Business (50 or fewer emp.)
"Simplified Social Media Management, Speedy Execution"
4/5
What do you like best about Zoho Social?

I really appreciate Zoho Social for its simplicity and the speed of delivery. It has made managing my social media experience much better by enabling me to handle everything from one platform, rather than jumping between two or three different ones. The posting and scheduling experience is also very nice, making social media management more effective for me. Additionally, the initial setup of Zoho Social was very easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

none Review collected by and hosted on G2.com.