Amanda S.
AS
Amanda S.
Small-Business (50 or fewer emp.)
"Flexible, Time-Saving Tool with Room for Creative Growth"
5/5
What do you like best about Zoho Social?

I love the calendar feature in Zoho Social because it allows me to plan posts ahead of time, which helps me get a lot of time back. I like having both the app and the desktop version because it's very flexible, letting me work on multiple devices. It's very intuitive and user-friendly, which is great. The initial setup was super quick, just took me about five to ten minutes, and I loved that. Zoho Social also offers a better price point and doesn't have a steep learning curve compared to other tools like Buffer. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I think the editing part when I have to schedule a post directly from Zoho Social could use more editing features or creative options. For example, I can't do Instagram reels, just posts. It would be good to do that without having to switch to Instagram manually, which is a bit of a problem. Review collected by and hosted on G2.com.

Tiebreak .
T
Tiebreak .
Small-Business (50 or fewer emp.)
"Saves Time with Intuitive Interface, Needs Better Video Quality Management"
3.5/5
What do you like best about Zoho Social?

I like that Zoho Social saves me a lot of time and is fairly intuitive. In one place, I can post to multiple platforms like Instagram, Facebook, and YouTube at once, which makes managing my band's social media accounts much easier. It also consolidates all notifications in one place, which is really handy. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I don't like how Zoho Social compresses the videos, making them look really bad quality, especially if you reupload a few times. I really think they should work on having lossless file upload. Review collected by and hosted on G2.com.

Andre B.
AB
Andre B.
Sales Department
Small-Business (50 or fewer emp.)
"Scheduled Posts and All Social Sites in One Place"
5/5
What do you like best about Zoho Social?

I like the scheduled posts feature. It really helps a lot to have all my social sites in one place. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I haven’t really had any issues so far. The only thing I can think of is that if you have delegated permissions on an X.com site, it doesn’t connect, but that’s not Zoho’s fault. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"It Keeps My Clinic Content Organized and Consistent"
4.5/5
What do you like best about Zoho Social?

I use Zoho Social to plan and post clinic updates and health education content in a more organized way. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health content, so I share simple nutrition tips, diet guidance, and health awareness posts for patients and followers. Earlier, I used to post whenever I found time and sometimes missed days. Now I prepare posts in advance and they go out on time.

Getting started was simple. I connected my pages and professional profiles and started scheduling posts the same day. When I get some free time, I schedule a few posts for the week, and then I can focus on clinic work without worrying about daily posting.

I also like that I can see comments and messages in one place and reply without opening each app separately. For my work, I don’t need complex tools. Scheduling posts, checking basic performance, and managing replies is enough. It helps me stay consistent with my health content without adding extra workload. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

There are times when Zoho Social feels a bit slow, especially when switching between channels or loading the inbox. Some options are buried inside menus, so I had to click around to find things in the beginning. For simple posting and replying, the interface can feel more complex than needed. Also, notifications are not always instant for me, so I still double-check manually to avoid missing replies. Review collected by and hosted on G2.com.

Ryan H.
RH
Ryan H.
Founder, Wolk as Folk | Holding Company for Collective Wealth, Power & Impact
Small-Business (50 or fewer emp.)
"Streamlined Social Media Strategy with Ease of Use"
5/5
What do you like best about Zoho Social?

I really like Zoho Social for its ease of use. It helps us streamline our social media strategy and approach by allowing us to post across all platforms from one place instead of having multiple people manage different platforms. The initial setup was pretty easy too. We just had to integrate all of our platforms and then go from there. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Some of the modifications per post per platform could be a little more integrated into Zoho to give you some more flexibility. Review collected by and hosted on G2.com.

Jasmeet K. S.
JS
Jasmeet K. S.
Marketing and Outreach Manager
Small-Business (50 or fewer emp.)
"Streamlined Social Media Scheduling Platform"
4.5/5
What do you like best about Zoho Social?

I use Zoho Social for scheduling posts and reviewing analytics across Instagram, Facebook, and LinkedIn. The bulk scheduling tool, smartQ timing, and content calendar view help me build a consistent cadence. The bulk scheduling allows me to plan and upload multiple posts at once, reducing the need for daily posting and freeing up time to focus on other projects. SmartQ timing automatically publishes content at optimal times based on audience activity, maximizing engagement without manual analysis. The content calendar provides a centralized overview of all scheduled posts across platforms, making it easier to maintain consistency, balance different types of content, and adjust campaigns in real time. I also appreciate the post-level performance insights and being able to pull custom reports tailored by campaign or platform. The initial setup was very easy, and we were set up within a couple of days. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Quite often, some of the connections will break and it doesn't send an email to notify you so you risk not having some posts scheduled. I've had broken connections every 4 months or so and I think it would be helpful for them to send an email to notify you until you fix it. Review collected by and hosted on G2.com.

Prasad H.
PH
Prasad H.
Social Media Coordinator
Small-Business (50 or fewer emp.)
"Reliable Scheduling, Easy to Use, Needs Enhanced Integration"
5/5
What do you like best about Zoho Social?

I use Zoho Social for scheduling our content on multiple platforms. It has helped us increase productivity by allowing us to post content in multiple campaigns with a single click. I really appreciate its reliability, as none of the posts I have scheduled have failed to publish. The platform is also very easy to use, making setup a breeze. You just register, plug in all the social media channels, and it's ready to go. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

This year did not allow me to connect WhatsApp Business and manage all the inquiries in a single inbox, which was a bit disappointing. Their complete plan is a bit complex, as there are so many things that overlap with others, making it quite hard to choose and work. Review collected by and hosted on G2.com.

Sergio O.
SO
Sergio O.
Programa de liderazgo
Small-Business (50 or fewer emp.)
"The Essential Tool for Content Dissemination"
5/5
What do you like best about Zoho Social?

I love the easy control of content distribution and the main panel of Zoho Social. It is a tool that I find completely user-friendly, straightforward, and simple to use, without needing to be a genius for its good use and optimization. This has saved me a great amount of time, especially managing approximately 15 press releases daily just for the city of Medellín. The initial setup was completely easy and I enjoyed every moment in front of the panel. Zoho Social allows me to take content distribution to another level, automating distribution on social networks and understanding the analysis processes, which has been impactful for my company as an independent alternative and citizen media. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

What I don't like is not having had the opportunity in the past to be able to use it at the time. The whole ecosystem from 1 to 10 is 10. Review collected by and hosted on G2.com.

Ankitha N.
AN
Ankitha N.
Marketing Manager
Mid-Market (51-1000 emp.)
"Effortless Social Performance Tracking"
4.5/5
What do you like best about Zoho Social?

I like that Zoho Social makes it easy to track the performance of my company's social handles, as I can find metrics of all channels in one place without having to refer to analytics of channels separately. I appreciate seeing percentage growth or decline over periods, making all metrics available in one glance, which is simple to understand. This helps me strategize better in terms of content, creative type, and posting times. Also, the initial setup of Zoho Social was easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I should be able to reply to all the inboxes of different channels in a single place. Review collected by and hosted on G2.com.

Boston G.
BG
Boston G.
Small-Business (50 or fewer emp.)
"Easy and Efficient Social Media Management"
5/5
What do you like best about Zoho Social?

I like Zoho Social for its easy editability, allowing me to bulk upload and easily edit all content at a glance. I also find the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I'm not too happy with how Zoho Social handles adding audio. I also find it frustrating that after publishing through Zoho, I have to manually go into Instagram to add collaborators. It would be so much easier if I could add collabs and tag people right through Zoho on all platforms. Review collected by and hosted on G2.com.