UI/UX is simple, and the integration process is smooth. It supports most platforms I need. So far, the performance has been reliable. Review collected by and hosted on G2.com.

The AI tools are not very reliable to the extent that I now don't use them. There are cheaper options available. Support if fine. Review collected by and hosted on G2.com.

Ease of Use – The interface is clean and intuitive, making it simple to schedule, publish, and monitor posts across multiple platforms.

Smart Scheduling – The ability to schedule posts at the best engagement times or in bulk saves a lot of time.

Collaboration Features – Great for teams to review, approve, and manage social media content together.

Comprehensive Analytics – Offers detailed insights and customizable reports to track performance.

Social Listening – Helps monitor brand mentions and conversations to engage with the right audience quickly.

Integration with Zoho Suite – Seamlessly connects with other Zoho apps like CRM, which is powerful for lead tracking. Review collected by and hosted on G2.com.

Limited Platform Support – It doesn’t fully support all social platforms (e.g., limited features for Instagram Stories or LinkedIn personal accounts).

Mobile App Limitations – The mobile app is useful but lacks some of the advanced features available on desktop.

Learning Curve for Advanced Features – While basic tasks are easy, it takes time to fully explore and optimize the more advanced tools.

Customization of Reports – Analytics are strong, but more flexibility in customizing reports and dashboards would be great.

Pricing Tiers – Some essential features are only available in higher-tier plans, which may be restrictive for smaller teams. Review collected by and hosted on G2.com.

I like the simple scheduling calendar, unified inbox, and clear analytics in Zoho Social that make daily social media work fast and organized. The scheduling calendar helps us plan content quickly, while the unified inbox keeps all messages and comments organized in one place. The clear analytics let us instantly see what's working, saving time and improving our results. The initial setup of Zoho Social was very easy—connecting social accounts was quick, and we were able to start scheduling posts within minutes. Review collected by and hosted on G2.com.

In Zoho Social, the reporting could be more customizable and a few advanced features take time to find. Reporting would be even better with more drag-and-drop customization, easier cross-platform comparisons, and the option to save fully custom report templates. The advanced features could also be grouped more clearly for faster access. Review collected by and hosted on G2.com.

As a volunteer-led HR chapter, time and budget are two of our most valuable resources. We use Zoho Social to manage our presence across LinkedIn, Facebook, and Instagram, sharing chapter announcements, upcoming events, employment opportunities, and member highlights, without the burden of posting to each platform individually. The analytics integrated quickly and set up took about 15 minutes. Review collected by and hosted on G2.com.

As a new user from another provider, I have not found any dislikes yet. Review collected by and hosted on G2.com.

Zoho Social offers me incredible ease and efficiency, which is crucial given the fast pace of my life and range of responsibilities. Its integration with my Google account simplifies the process, allowing me to sign into most platforms without the need for creating new accounts or remembering additional passwords. Zoho Social acts as a single hub for all my social media needs by letting me authorize access to my various social media platforms. I appreciate being able to customize my posts according to each platform's requirements, accommodating everything from short-form content for platforms like X (formerly Twitter) to longer content for LinkedIn and Facebook. The ability to schedule social media posts is another favorite feature, offering flexibility between immediate posting and timed releases. I really value the social media calendar feature, which visually lays out my posting schedule over time, enhancing my ability to plan effectively. Compared to other platforms I’ve used, Zoho Social excels because it allows a blend of post types, including social media captions with media such as photos, images, and videos, as well as integrated emojis. Altogether, these features make Zoho Social my platform of choice. Review collected by and hosted on G2.com.

I find some aspects of the pricing structure with Zoho Social challenging. While I mainly use the free package, it seems there could be improvements in the pricing for the various packages or options available. This aspect could affect the value proposition as I explore different software solutions. Review collected by and hosted on G2.com.

Simplicity of use, efficiency, and clear analysis of results. Review collected by and hosted on G2.com.

I have nothing to criticize about this application. Review collected by and hosted on G2.com.

I find Zoho Social easy to use and very straightforward, which makes managing social media tasks uncomplicated and efficient for me. I particularly appreciate the freemium plan that it offers, allowing me to access essential features without upfront financial commitments. This plan provides incredible value as it combines affordability with functionality. Zoho Social addresses the problem of having to post content manually, saving me a significant amount of time by automating repetitive tasks. The initial setup was also easy and straightforward, reinforcing the hassle-free experience that Zoho Social offers. The platform’s ability to easily schedule and upload content is especially beneficial, making my social media management tasks seamless. Review collected by and hosted on G2.com.

I think Zoho Social could benefit from the addition of a feature to select music directly from the dashboard when adding posts. Currently, this feature is missing, which limits the multimedia options available when posting content. Review collected by and hosted on G2.com.

I love Zoho Social for its ability to allow me to post from one channel without having to log into each social channel separately, which is a massive time saver. The main dashboard is incredibly helpful as it lets me view the results of our posts and the engagement in one centralized platform, significantly saving us time and energy. As a small business without a large marketing team, being able to manage social media efficiently with limited resources is extremely valuable. My favorite feature is being able to get a quick snapshot of the results from our posts, comparing how our posts perform in terms of engagement, likes, views, shares, and comments without switching from platform to platform. This centralization not only saves time but is also super convenient. The initial setup of Zoho Social was really easy and simple, which was a relief and allowed us to get started without any hassle. Review collected by and hosted on G2.com.

One of the main challenges I face with Zoho Social is a limitation in the free version regarding visibility of past posts on the dashboard. I am unable to see previous posts, which restricts my ability to compare results over time and assess engagement trends effectively. This makes me consider upgrading to access these features, but currently, it feels like a significant limitation for performance analysis. Additionally, there are challenges with creating posts tailored to different channel requirements, particularly concerning image sizes. I find it cumbersome to manually create specific graphics for platforms like Instagram, Facebook, and LinkedIn due to their differing size requirements. A feature that allows automatic resizing or selecting suitable images for each channel within one posting would significantly enhance usability. These aspects make management slightly labor-intensive when dealing with multiple platforms. Review collected by and hosted on G2.com.

Zoho Social is one of the most well-balanced social media management tools I’ve used. It offers strong features like scheduling, monitoring, analytics, and team collaboration – all within a clean interface. I especially like the SmartQ feature that suggests the best times to post, and the ability to manage multiple brands from one dashboard. Integration with Zoho CRM is also a huge plus if you're already using other Zoho products. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

While the core features are great, some advanced tools like more detailed reporting or client approval workflows are only available in higher-tier plans. Also, once your team or number of brands grows, the price can ramp up quickly. The mobile app could use improvements in speed and functionality – it feels a bit limited compared to the desktop version Review collected by and hosted on G2.com.

At Jayrhino Digital Solutions, we’ve been using Zoho Social to manage client accounts, and it has proven to be a reliable and efficient tool. The scheduling and publishing features allow us to plan content calendars with ease, while the monitoring dashboards help us track engagement and performance across multiple platforms.

The team collaboration tools are especially useful, as they make internal reviews and approvals seamless before posting. The analytics are detailed enough to provide insights that guide our strategy, yet simple enough to present clearly to clients.

We also appreciate that Zoho Social is competitively priced, making it an accessible solution for agencies that want strong functionality without overspending.

The only areas we’d like to see improved are the mobile app, which feels limited compared to the desktop version, and the addition of more integrations with newer platforms. Review collected by and hosted on G2.com.

Mobile app needs more features, integrations could be expanded. Review collected by and hosted on G2.com.