Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"An Intuitive Program"
3/5
What do you like best about Zoho Social?

I was looking for so many different softwares to help manage social media and I came across great reviews for Zoho Social. It is very intuitive and includes instragram (which is not a given for most of these softwares). Its fairly easy to work with however when posting on instagram it wouldn't do it directly from Zoho. I don't know why this is but it creating unecessary extra work. Nonetheless, considering the price it has great features Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The process of posting on instagram is not as smooth as the others. When posting on twitter, many times it says an error ocurred and it does not post. Review collected by and hosted on G2.com.

Mitzi C.
MC
Mitzi C.
Sr. Director, Business Development
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excelent CRM and Social media apps."
2.5/5
What do you like best about Zoho Social?

It is great to be able to have a multi pipeline app. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I haven't find something I dislike at this moment. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"A Good Attempt"
2.5/5
What do you like best about Zoho Social?

Well laid out, the design - UI... Simple, easy to use. Great ability for scheduling. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

There is NO ability to post to LinkedIn that allows you to post a complete image --- you only get to post a THUMBNAIL --- and who wants a thumbnail showing up in a news feed? Not me. You want the real image --- not a postage-size thumbnail that is so small on a mobile phone. It's useless until LinkedIn allows this integration, a waste of time. We spent more time posting on LinkedIn since we didn't want a postage stamp post.

Same thing with Facebook... You want to credit the company you are writing about in your Facebook post... How can you do that if the Zoho Social platform does not allow you to hover over the "@companyname' after you publish on Facebook? So, in other words, if someone is reading your post they can't hover over the company name to instantly view its synopsis... This is horrible. Why it can't be done I haven't a clue. But without this KEY feature ---- it is another sad waste of time.

Until Zoho Social can get these two KEY CRITICAL features resolved, I don't know why someone would continue to use it. These are very important features in our experience. We do hope they figure it out as it would then create a seamless platform that integrates with an otherwise AMAZINGLY BEAUTIFUL extremely powerful Zoho system!!! Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"New Experience "
3/5
What do you like best about Zoho Social?

what I like I with Zoho it have a lot of applications really helpful for any professional and company. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

what I dislike is I am forced to do a review without really test the platform I am doing that to get the trial period Review collected by and hosted on G2.com.

Glen T.
GT
Glen T.
Creative Director - Design Partner
Internet
Small-Business (50 or fewer emp.)
"Straight forward enough"
2.5/5
What do you like best about Zoho Social?

The dashboard is super easy to understand and gives you that instant overview of where you need to bolster your activities. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The CSV/xslx template downloads for scheduling the post didn't seem to be formatted correctly, or least they didn't work well on my system, MacBook Air and Office 365. Pretty much had to create my own in the end. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great to get a tool that helps"
3/5
What do you like best about Zoho Social?

Great usability. Easy to use modern interface. multy user (premium only) I use lots of zoho apps thats why I tried it Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Not fully integrated in zoho crm i wish it was fully embeded one with the other. That would be great Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Social media posting the easy way"
3/5
What do you like best about Zoho Social?

Ease of use, dashboard especially. Saves me time and effort Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Nothing! it's all good with useful support Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Zoho"
2.5/5
What do you like best about Zoho Social?

Zoho is a great system, It has a nice way to show when would be best to post and keeps me up to date on how many followers I have and have gained. I also like that I can post to all my medias at the same time. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I dislike that I wasn't aware that it was only a free trial. It would be great if they had a totally free version. It would be even better if they had a version for kids who have just started a business. Review collected by and hosted on G2.com.

Soma B.
SB
Soma B.
Small-Business (50 or fewer emp.)
"Free trial with ZOHO"
2.5/5
What do you like best about Zoho Social?

The feed. It is elaborate. And gives every info at one place. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The reporting. It is not hierarchical. I need the brand overview first. Also I need competitive analysis Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Could Replace Hootsuite"
2.5/5
What do you like best about Zoho Social?

Easy to use. Simple design. Free tier is good for small business or one person shop. SocialShare makes it easy to share an interesting website on our social media channels. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

At $10 a month, like Hootsuite you should be able to manage more than one brand. They need better options beside $10 and $50 Review collected by and hosted on G2.com.