Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to integrate and connect with relevant accounts."
3/5
What do you like best about Zoho Social?

Simplicity of integration. I found it easy to add my social media accounts. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

It won't let me post without an image. I would love to be able to post text only posts as well. Review collected by and hosted on G2.com.

Verified User in Design
CD
Verified User in Design
Small-Business (50 or fewer emp.)
"Overall an average solution for a small SMM company"
3/5
What do you like best about Zoho Social?

Zoho Social offers all of the basic capabilities you would expect from social management software. I appreciate being to streamline scheduling across multiple platforms and like the CRM integration Zoho offers. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

There are issues with being able to tag Instagram handles, and you can add locations to posts in scheduling. This must be edited after the post goes live. Reporting is where I'd love to see the most improvement - there is not a way to look at combined analytics, or get true engagement numbers now that Facebook changed their API to falsely weight their data against reach instead of impressions. Monitoring doesn't allow you to actually monitor comments on posts, just mentions, which seems odd since most comment activity falls onto post content itself. Would love to see a way to schedule draft content without an image/video associated with it as well. Review collected by and hosted on G2.com.

Shaun P.
SP
Shaun P.
Founder, Host
Small-Business (50 or fewer emp.)
"Comparable to other similar services but expensive"
3/5
What do you like best about Zoho Social?

I like their app and how easy it is to post across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I think that the service is too expensive. I use the lowest tier of their product and I would not increase to the next tier because I don't think it's worth the price. There are some neat tools but they aren't worth their price. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Good to Communicate with colleagues and assign task"
3/5
What do you like best about Zoho Social?

It's good and easy to setup the task and priority as well.Also new things we can share in groups. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Not actually dislike as it's not that frequently we used in our work but sharing new things and assign task is managed by Zoho Social. Review collected by and hosted on G2.com.

JD
Javier D.
Community Manager
Mid-Market (51-1000 emp.)
"Fast, Easy, Useful"
2.5/5
What do you like best about Zoho Social?

It helps me focus my efforts in other things, I love the metrics about my public Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

more flexibility in the specs for each post, in other apps you can upload larger videos to IG Review collected by and hosted on G2.com.

Rick P.
RP
Rick P.
Film Critic
Small-Business (50 or fewer emp.)
"Powerful social media management with some UI quirks"
3/5
What do you like best about Zoho Social?

Now that I've used Zoho Social's social media calendar integrated into the Chrome extension popup/overlay, I'm going to have to have it everywhere. Buffer, for instance, which I've used for years, doesn't have this feature and its Chrome extension looks outdated in comparison to Zoho Social's.

In general, Zoho Social is a powerful manager for social media publishing with the usual features of draft posts, scheduling, and analytics. I also appreciate the live stream of mentions and retweets in the dashboard although the notifications badge seems to partially duplicate this information for no apparent reason.

I do like being able to instantly act on a retweet or mention (reply, follow, find out more info) just bey clicking on it in the live stream.

Handling multiple brands is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I do have to say there are are interface quirks and in general the UI can be a bit confusing. As I mentioned above, the live stream and notifications badge/menu provide duplicate information, although the live stream doesn't seem to retain a history as the notifications popup does. Confusing.

SEMrush's calendar is better implemented and more powerful than Zoho Social's and its Chrome extension is more powerful as well.

I had some trouble getting media to show up in a tweet when using the Chrome extension. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"zoho social saves lives"
2.5/5
What do you like best about Zoho Social?

i like the scheduling and analysis features. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

sometimes, my instagram account's followers are not reflected correctly on zoho social Review collected by and hosted on G2.com.

Barry L.
BL
Barry L.
Director
E-Learning
Small-Business (50 or fewer emp.)
"Great Base Functionality - excellent pricing - A little lackluster in options & performance"
2.5/5
What do you like best about Zoho Social?

Full, functional reporting that makes sense. It's actually fun to use. You get a bird's eye view of your posts performance, with graphs and metrics that allow you to understand what is working for you and what isn't. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

1) The link shortener is unreliable...

2)frequently during use it would issue an "Error" that something didn't work right with Instagram, or Google+ or linkedin...then upon exiting the application, and literally copying and pasting the content back in it would work fine.

3) It's nearly impossible to figure out how to navigate to calendar view, and also to edit posts for individual networks...I mean...really difficult. Sure..theres a way, but you have to hold your nose a certain way.

4) MOST IMPORTANT - Totally missing out on the RSS feed importer - much of the competition is using this, and it makes life SO MUCH easier.

If any of these 3 were done, my rating would easily move to a 7 - but the competition is pretty thick for this kind of product...it needs a little more than the bare bones to get into competition with the other players. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Zoho Social "
2.5/5
What do you like best about Zoho Social?

Zoho Social is a smart tool that helps businesses grow their presence on the social media by reaching the right audience at the right time. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Nothing. Everything works good like managing multiple social networks, monitoring keywords, scheduling unlimited posts and team collaboration from a single dashboard. Review collected by and hosted on G2.com.

Global eTrade S.
GS
Global eTrade S.
Customer Service
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seems Straight Forward Enough"
2.5/5
What do you like best about Zoho Social?

Pretty easy to use but the free version doesnt have any of the monitoring so hard to tell Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Would be great to have more options on free version Review collected by and hosted on G2.com.