Moaaz M.

Social Media Specialist

Small-Business (50 or fewer emp.)

7/16/2023

"Zoho Social is a social media management platform"

3/5

What do you like best about Zoho Social?

User-Friendly Interface Comprehensive Social Media Management Publishing and Scheduling Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Limited Social Media Platform Support and low Advanced Features Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Centralized Social Media Management Efficient Content Scheduling Review collected by and hosted on G2.com.

Verified User in Executive Office

Small-Business (50 or fewer emp.)

6/6/2023

"Business Owners Review"

3/5

What do you like best about Zoho Social?

the scheduling function across platforms Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

LinkedIn posts did not always connect and there was no email to inform us it was down Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho has made it quicker to schedule posts across multiple channels, which saves us time when posting on social media channels and getting our message out there Review collected by and hosted on G2.com.

Ann-Marie St J.

Call Center Manager / Social Media Manager

Mid-Market (51-1000 emp.)

6/23/2022

"Changes isn't always good..."

2.5/5

What do you like best about Zoho Social?

When I was searching for a platform, Zoho social was the quickest with their notifications! Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

As I revisited Zoho Social for my new position, I find that a lot of their basic functions are no part of their more expensive plans. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

I like the calendar and that the planning, managments, and engagement were all in one! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/3/2022

"Good product"

3/5

What do you like best about Zoho Social?

Social media channels management, scheduling unlimited posts on different social media channels at a team that saves a lot of time, collaborating with the team in Zoho Social. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Can't add Instagram stories and Facebook stories. When adding all the social media channels, it makes into a single brand which is quite confusing. Can't post carousel posts. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Managing company's all social media channels, publishing and scheduling social media posts, creating social media calendar, generating social media reports and analyzing the performance. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

12/7/2021

"Manage your social media from Zoho"

2.5/5

What do you like best about Zoho Social?

It was easy to implement and update. Was able to rebrand it with our consistent branding without issue. Managing the different platforms was pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

Standardized text and types for social media and the analysis weren't as helpful as we thought it would be. Hard to put stoppers on some of the media you don't want, more of an all-or-nothing format. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

We were trying to manage all or most of our marketing streams from one centralized location with Zoho and added Social as a test to see how we liked it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/18/2021

"Full of features but..."

3/5

What do you like best about Zoho Social?

Scheduling posts. Especially when talking about scheduled posts, it can help enormously with your planning. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

The frequency of failed posts. Especially when talking about scheduled posts, it can create havoc with your planning. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Planning & scheduling social activity. Easier following followers, actions, etc. from all social accounts in one single place Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Mid-Market (51-1000 emp.)

1/14/2021

"it's simple and for small businesses free versions are also available."

3/5

What do you like best about Zoho Social?

Optimize Social media communication manage multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I can't customize posts for different social media. Instagram has some limitations.

Customer care is not that prompt. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho Social:

Better accuracy, time and effort savior. Value for money . Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Zoho users are saving time , it's helps to interact better with followers. Because it gives analytics everytime I log in. It's easy to track posting schedules and reaching more followers than earlier. Review collected by and hosted on G2.com.

Rachel M.

Dir of Marketing

Small-Business (50 or fewer emp.)

10/7/2019

"Zoho Social does the job"

3/5

What do you like best about Zoho Social?

I like the flexibility of the scheduling and the ease of adding new channels Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I think the reporting could be easier to customize Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Posting across platforms for multiple companies Review collected by and hosted on G2.com.

Jerome D.

Owner

Small-Business (50 or fewer emp.)

8/26/2020

"Good service"

3/5

What do you like best about Zoho Social?

I like the easy of use. Its very user friendly. I will be excited to explore things as I go on. Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

No dislike so far. I may find some as I go, but so far. I think that this will be a fine app. Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Posting on all my social media at once is awesome. That was really the most important thing for me. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

12/24/2020

"Useful Management Tool"

3/5

What do you like best about Zoho Social?

I like that it allows me to post to My Google Business Review collected by and hosted on G2.com.

What do you dislike about Zoho Social?

I don't like that I can't choose specific dates to recurring post Review collected by and hosted on G2.com.

What problems is Zoho Social solving and how is that benefiting you?

Time management, more time to run my business Review collected by and hosted on G2.com.