It helps to connect with our clients who are seeking support to our business which makes us more customer-centric and improves our business Review collected by and hosted on G2.com.

It will be good if we can collaborate with Zoho CRM to check the client details once we get a chat Review collected by and hosted on G2.com.

It is free & it allows around 5000 chats per month, what else do you need for a B2B company? Review collected by and hosted on G2.com.

Nothing much, it works well for a free tool and serves the purpose. Review collected by and hosted on G2.com.

Sales IQ has been my go-to application to chat and instantly connect with my investor base. Sales IQ is intelligent communication software, easy to understand. Review collected by and hosted on G2.com.

I wish the software had the same efficiency on mobile applications, which would be easier to access. Review collected by and hosted on G2.com.

1. Real-time tracking

2. Detailed user activity tracking

3. Easy integration with marketing automation tools

4. Con current user login Review collected by and hosted on G2.com.

1. Some marketing tools which are highly demanded in the market have serious integration issues.

2. Data stitching in some cases with the leads entered in the Zoho CRM is difficult. Review collected by and hosted on G2.com.

It quickly provides a simple widget code with a few clicks once you integrate it with your website or application. You can check live website visitors' page visits so that the corresponding subject matter experts can get ready to respond when they decide to chat. It gives locations of website visitors and how long they have browsed the web pages, and if they are returning or new leads. Live chat agents can efficiently respond to visitors via the android application that notifies the agent of incoming chat queries to which they can engage or leave it to other agents. Review collected by and hosted on G2.com.

The features that are not part of the subscription plan the customer is using should be removed from the front end as they are taking up space and usually are a distraction to the users. The help to the keyboard shortcuts should prompt while using the application instead of visiting the help menu again and again. There is a distracting-looking orange notification icon that keeps appearing on the top right corner of the application. If you have downgraded your plan: this should be shifted to the sliding bar. Review collected by and hosted on G2.com.

Zoho SalesIQ is one of the best chat plugins for a website. I have never seen such a fantastic chat plugin tool for a website. It is easy to use, easy to deploy, light for a website, and provides us with sales support with an option to chat with our website visitors. Review collected by and hosted on G2.com.

It is a complete chat plugin. There is not much to be dissatisfied with. Does what it says. But sometimes, the visitor notifications are late, especially on the android app version. But that is okay. Review collected by and hosted on G2.com.

SalesIQ is easy to customize and to use. Review collected by and hosted on G2.com.

Everything is great, quite fast to set up and use. Review collected by and hosted on G2.com.

Zoho sales IQ is one of the best solution in the entire industry to manage , create and to generate leads. It is a easy to use solution. We can easily integrate it in our work flow. It provdes breadth of data customization to take clients inputs. Zoho sales I Q is highly customizatble. We have done numerous configuration with zoho sales iq. It is not really the most priciest in the spectrum. We can also design chatbots create our own and customize it with simple steps. Sales conversion rate has certainly increased. Review collected by and hosted on G2.com.

We are not really using the customer self service feature frequently due to a lot of bugs and queries are created. There is a room for improvement in the navigation bar. sometimes the view option of user needs to be selected first and then all the leads will be seen. Review collected by and hosted on G2.com.

Reliable, good amount of functionality and customisation out of the box, good support in terms of building features although a lot of the advanced customisation will require developers to configure and write script (but it cane be done!). Review collected by and hosted on G2.com.

Not much I can think of at this stage, there was a recent upgrade to the user front end interface about 6 months ago initially did not like the new interface as they moved a few things around for users but eventually, all our users got used to it. I want the ability to be able to link a deal or lead to a chat. It seems that can only happen in an automated way and that is assuming the system recognizes the user - the logic here is not fully understood. Review collected by and hosted on G2.com.

SalesIQ is an amazing chat plugin. It's fast and easy to use, but it does so much more! The integration with ZohoCRM gives me insight into my clients' and prospects' use of all of our websites, and it sends a weekly summary of web traffic that is much easier to use and more to-the-point than other analytics software. It's much more useful for a business owner and non-marketer who doesn't need the detail that others provide. Review collected by and hosted on G2.com.

There is nothing to dislike about the SalesIQ. Review collected by and hosted on G2.com.