CO
Comercial O.
Sr.
Small-Business (50 or fewer emp.)
"The best and most complete chat"
5/5
What do you like best about Zoho SalesIQ?

Of everything, but without a doubt, the visitor tracking, with a great amount of detail, is excellent. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

There is no native integration with Facebook chat. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"SalesIQ gives great insight into website traffic"
4.5/5
What do you like best about Zoho SalesIQ?

Zoho SalesIQ allows great options for tracking, as well as communicating with, live visitors to your website. You get detailed insight into exactly how each visitor traveled through your website structure, how long they stayed on each page, and therefore, what likely interested (and disinterested) that visitor. You can use reporting as well as visitor feedback to directly improve your site. Zoho SalesIQ integrates with other Zoho Apps, including CRM and Campaigns, among others. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Zoho SalesIQ has been great for us so far, and we have not had any major drawbacks or issues at this time. Review collected by and hosted on G2.com.

Guillaume S.
GS
Guillaume S.
Managing Partner / Your Outplacement partner
Human Resources
Small-Business (50 or fewer emp.)
"Easy to use and accurate"
5/5
What do you like best about Zoho SalesIQ?

The best part of SalesIQ is the easiness in implementing it on different websites and having one and only one app to manage them all! The personalization of the chat is easy and good looking...Everything is perfect! Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

The only thing that could be done better is the registering of a chat user directly into the Zoho CRM database. And maybe also a better identification of a visitor depending on the website he is visiting. Review collected by and hosted on G2.com.

LM
lourdes m.
customer service rep.
Mid-Market (51-1000 emp.)
"Zoho review"
5/5
What do you like best about Zoho SalesIQ?

Zoho is convenient and very simple to learn how to use. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

There is way to open tabs. We should try removing some from the site. Review collected by and hosted on G2.com.

Jon N.
JN
Jon N.
Co-Founder and Director
Computer Software
Small-Business (50 or fewer emp.)
"A really useful social media tool"
4/5
What do you like best about Zoho SalesIQ?

One message can be broadcast to a number of channels Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Restrictions on reporting from Linkedin and no auto sizing for Instagram Review collected by and hosted on G2.com.

KB
Kyle B.
Operations Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Sales IQ Benifits"
5/5
What do you like best about Zoho SalesIQ?

The option to set up departments, take calls, screen share and share pictures and files over chat to offer maximum support to your clients. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

No issues - always support available, always there to help. Review collected by and hosted on G2.com.

MarryingMarc .
M
MarryingMarc .
Officiant
Events Services
Small-Business (50 or fewer emp.)
"Zoho SalisIQ is the best at website traffic tracking and customer chatt"
5/5
What do you like best about Zoho SalesIQ?

Allows me to see from my desk and my phone the current traffic on my website. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

It was a bit tough at first to get the code on my website but once it did it I realized I was making it more difficult than it actually was. Review collected by and hosted on G2.com.

Jonathan D.
JD
Jonathan D.
Creative Director - Wayfinding & Branding
Graphic Design
Small-Business (50 or fewer emp.)
"Great tool to convert customers!!"
4.5/5
What do you like best about Zoho SalesIQ?

The tool allow you to track customer visits to your website as well as converting new prospects. Making it easy for customers to chat with you will definitely make this worthwhile!! Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Hardly any negatives with this tool! It easily connects with other Zoho Apps as well, making it great to track KPIs. Review collected by and hosted on G2.com.

AS
Anthony S.
Laboratory Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy as 1 2 3"
4.5/5
What do you like best about Zoho SalesIQ?

A nice simple to integrate and use. I have a separate monitor that is on all day watching Internet traffic. In about 9 months I have had about visits and several business opportunities. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Could use a little more analytics so that I can improve my web site Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Easy to use and inexpensive"
5/5
What do you like best about Zoho SalesIQ?

I can easily chat with the online store visitors. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Would prefer more customization options... Like automated FAQ Review collected by and hosted on G2.com.