--- title: Zoho SalesIQ Reviews meta\_title: 'Zoho SalesIQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 256 reviews by the users' company size, role or industry to find out how Zoho SalesIQ works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 256 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zoho SalesIQ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho SalesIQ but has limited features. Are you part of the Zoho SalesIQ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho SalesIQ Community](https://www.g2.com/products/zoho-salesiq/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-salesiq/competitors/alternatives) ## User Insights Average based on 256 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho SalesIQ Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SuiteCRM ](https://www.g2.com/products/suitecrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More RM Ridhima M. Marketing Manager Information Technology and Services Mid-Market (51-1000 emp.) 7/11/2024 "Sales IQ software is a super Live Chat, Chat Bot and Online Visitor Tracking Software" 5/5 What do you like best about Zoho SalesIQ? It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take it forward. Also, it has seamless integration with Zoho CRM. This helps you to not miss the conversation post or during working hrs. instead of having an agent been online throughtout the day. It also has a great integration with Whatsapp tool. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Zoho sales iq I would like to get an option to fill in the pre-requisite fields as per the modules firstly when integration is switched on between sales iq and zoho crm. In case of integration of pushing of leads allowed, then a lot of fields which are mandatory are missed and leads are still pushed to CRM . Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? It is helping in keeping visitors engaged even post working hours and helping us with the queries to assign to our team during working hours. Review collected by and hosted on G2.com. Show More 5/30/2025 Validated ReviewerIncentivizedSource: G2 invite ![Ashish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish S.") AS Ashish S. Freelance LinkedIn Marketer Small-Business (50 or fewer emp.) 10/21/2024 "Worst Application for Live chat- They have created infinite addons to increase your shopping cart" 0/5 What do you like best about Zoho SalesIQ? Honestly I was attracted by the features they mentioned and as a part of Zoho , I respected Zohosalesiq also. But after using it as a live chat app and chatbot app for my website, I came to the conclusion that they just want money out of your pocket. I will explain this in later part of my review Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Do not try Zoho Salesiq. It is complex and they just want you to pay for numerous departments, brands, operators and etc. Once you take subscription for all these, you will be charged continuosly and thyey will never return your money back Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? They should solve all the problems related to live chat and chtbot but in actual terms they are increasing complexity anfd confusion in using these features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic UA uzair a. sales executive Small-Business (50 or fewer emp.) 1/31/2025 "Experinence of SalesIQ" 4/5 What do you like best about Zoho SalesIQ? The chat systemis very easy to use and canned replies is a very effective feature. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? The notification system can improve a bit i keep getting double notification somehow. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? The live chat feature is good and helping us a lot. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Miguel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel R.") MR Miguel R. Senior Consultant Small-Business (50 or fewer emp.) 11/2/2016 "Sales IQ omnichanel customer attending best solution" 4.5/5 What do you like best about Zoho SalesIQ? Easy chatbot deployment,great Whatsapp, Facebook mesenger, instagram and telegram integrations. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? lack of voip (SIP) integration No integration with Bigin Zoho entry level crm Review collected by and hosted on G2.com. Recommendations to others considering Zoho SalesIQ: Please solve the mobile browser problem, then it will be a 5 star software!!. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? The chatbot reduces a lot of human interactions by providing the required information to customers, reducing the amount of necessary agents. Review collected by and hosted on G2.com. Show More 2/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Puneet Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet Y.") PY Puneet Y. Senior Manager Mid-Market (51-1000 emp.) 6/7/2023 "Complete suite of solutions for businesses" 5/5 What do you like best about Zoho SalesIQ? The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better reporting, improving sales and saving costs. One usp of zoho is that it is not expensive and so even small businesses can easily adopt it. the zoho chatbot i use for my business seamlessly intgrates with zoho crm so all leads directly go and i can also create tickets for support functions without spending extra on 3rd party tools. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? the multiple apps and integrations can take time getting used to for an organization so its recommended to transition slowly so all team members from across verticals can sync together and learn all the UI and functions. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Nobody likes to have businesses work with multiple vendors and zoho one with its seamless inetgrations across all its apps makes everything smooth, efficient andworks well to increase productivity and keep a track easily for all types of functions like sales, marketing, support and finance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nara A.") NA Nara A. Small-Business (50 or fewer emp.) 5/5/2023 "A good software to catch the leads in the 1st place" 5/5 What do you like best about Zoho SalesIQ? You can monitor the website traffic with details, grab the leads in the 1st place and have a live chat with them. It's a go-getter software for a go-getter salesperson. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? It's excellent that Zoho Sales IQ enforces a human touch rather than a bot. But I think it's just like a radar on your screen, even though there will be a notification when someone enters and exits your website. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? To catch the leads in the 1st place rather than waiting for them to jump on your lap. It's a go-getter software for a go-getter salesperson. If you are lazy, than this software is no use. Review collected by and hosted on G2.com. Show More 5/16/2023 Current UserValidated ReviewerSource: Organic ON Omar N. Sales Manager Small-Business (50 or fewer emp.) 4/19/2023 "SalesIQ allows my team to grow our customers." 5/5 What do you like best about Zoho SalesIQ? The tool is very helpful, we didnt know the amount of customers that visited our website, with SalesIQ we know can interact with the visitor of our website, this tool can help us understand what our customer is looking for. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? It was not very easy to use when we first configured it, now it seems way to easy. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? We now know what our customers are looking for, we can easily identify the leads needs, we now the areas of our website that they visited, and it is easy to talk to them since we can talk to then in the right direction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica R.") JR Jessica R. Team Leader, Hilgenberg & Associates, Certified Probate & Trust Realtors Small-Business (50 or fewer emp.) 1/17/2023 "Great Solution for Sales Tracking, MUST Put In The Time To Set Up - Otherwise Garbage In Garbage Out" 3.5/5 What do you like best about Zoho SalesIQ? ZohoSalesIQ forces Sales Managers or Salespeople to really look at their true numbers, not just guesses. It helped me outline goals and milestones for my team. This is invaluable when running a team! You have to have targets to aim and hit. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Zoho SalesIQ could be a little overwhelming to set up. I wish there was more of a guided setup. Terminology in sales is often thought to be interchangeable but it is not. If I am setting up a tool to help me define my team's goals I need to thoroughly understand what terms mean what in the software. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Zoho SalesIQ helped me define milestones and goals for my team. It helped quantify their activities and identify areas of weakness and strength for each team member. I was able to train specifically for the team members' weaknesses and increase activities in the areas where team members excelled. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sanjeev K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjeev K.") SK Sanjeev K. Senior Officer Small-Business (50 or fewer emp.) 6/2/2023 "Sales make smarter and faster" 4/5 What do you like best about Zoho SalesIQ? With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to." Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Not now if there something issue i will definitely write Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? I no worry to interact my customer at same time with the helping of Zoho chat my work so easy and handle the client it's also help to increase the sales and productivity Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![soumen d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "soumen d.") SD soumen d. Computer Software Small-Business (50 or fewer emp.) 3/26/2023 "It shows the realtime view of visitors on the website" 4/5 What do you like best about Zoho SalesIQ? It shows the realtime view of users along with their country location. If I want to reachout, I can do that via zoho chat. It also shows how long the visitors stays on the website Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Sometime it does not work and does not show the real time users. Another bug is that if I come online after a while, it starts to show all the users that were on the website Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? visitors insights on a real time basis, Chat feature is good, and we integrated the chat within 1 hour. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month ### PROFESSIONAL $12.75 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) Zoho SalesIQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5(810) [ Compare Now ](https://www.g2.com/compare/livechat-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6ed2d77695b366716566a1c359273048/tawk-to.png "Product Avatar Image") tawk.to 4.5/5(203) [ Compare Now ](https://www.g2.com/compare/zoho-salesiq-vs-tawk-to) ##### ##### Zoho SalesIQ Features Self-Service Experience Knowledge Base Searchable Articles Communication Pop-up Chat Notifications Targeted Emails Internal Use Customization Lead Development Knowledge Base Messenger Video Chat [ View More Features ](https://www.g2.com/products/zoho-salesiq/features) ##### Categories on G2 [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Visitor Identification](https://www.g2.com/categories/visitor-identification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best e-commerce fraud protection for small online stores](https://www.g2.com/discussions/what-s-the-best-e-commerce-fraud-protection-for-small-online-stores)[Which JDK distributions have the strongest vendor support record for large enterprise Java environments in regulated industries?](https://www.g2.com/discussions/which-jdk-distributions-have-the-strongest-vendor-support-record-for-large-enterprise-java-environments-in-regulated-industries)[Which programmatic job advertising platforms have the strongest analytics and campaign optimization for a talent acquisition team that wants to improve cost-per-hire over time?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-have-the-strongest-analytics-and-campaign-optimization-for-a-talent-acquisition-team-that-wants-to-improve-cost-per-hire-over-time) [Which release notes management platforms integrate seamlessly with existing enterprise systems?](https://www.g2.com/discussions/which-release-notes-management-platforms-integrate-seamlessly-with-existing-enterprise-systems%20)[What are the top platforms for virtual and hybrid event promotion?](https://www.g2.com/discussions/what-are-the-top-platforms-for-virtual-and-hybrid-event-promotion)[Pros and Cons Details](https://www.g2.com/products/zoho-salesiq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)