--- title: Zoho SalesIQ Reviews meta\_title: 'Zoho SalesIQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 256 reviews by the users' company size, role or industry to find out how Zoho SalesIQ works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 256 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zoho SalesIQ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho SalesIQ but has limited features. Are you part of the Zoho SalesIQ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho SalesIQ Community](https://www.g2.com/products/zoho-salesiq/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-salesiq/competitors/alternatives) ## User Insights Average based on 256 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho SalesIQ Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SuiteCRM ](https://www.g2.com/products/suitecrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More CO Comercial O. Sr. Small-Business (50 or fewer emp.) 1/23/2019 "The best and most complete chat" 5/5 What do you like best about Zoho SalesIQ? Of everything, but without a doubt, the visitor tracking, with a great amount of detail, is excellent. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? There is no native integration with Facebook chat. Review collected by and hosted on G2.com. Recommendations to others considering Zoho SalesIQ: You can hire without fear, as it is a stable system, with many features and professional. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? The biggest problem was having a stable chat system that worked on all browsers and wasn't heavy, and we achieved all of this with Zoho SalesIQ. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/2/2018 "SalesIQ gives great insight into website traffic" 4.5/5 What do you like best about Zoho SalesIQ? Zoho SalesIQ allows great options for tracking, as well as communicating with, live visitors to your website. You get detailed insight into exactly how each visitor traveled through your website structure, how long they stayed on each page, and therefore, what likely interested (and disinterested) that visitor. You can use reporting as well as visitor feedback to directly improve your site. Zoho SalesIQ integrates with other Zoho Apps, including CRM and Campaigns, among others. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Zoho SalesIQ has been great for us so far, and we have not had any major drawbacks or issues at this time. Review collected by and hosted on G2.com. Recommendations to others considering Zoho SalesIQ: Give Zoho SalesIQ a try - like other Zoho Apps, you can trial the period for some time in order to verify if the product fits your specific needs. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Zoho SalesIQ has enabled us to get real, live feedback regarding our website and our potential prospects and customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Guillaume S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillaume S.") GS Guillaume S. Managing Partner / Your Outplacement partner Human Resources Small-Business (50 or fewer emp.) 1/23/2019 "Easy to use and accurate" 5/5 What do you like best about Zoho SalesIQ? The best part of SalesIQ is the easiness in implementing it on different websites and having one and only one app to manage them all! The personalization of the chat is easy and good looking...Everything is perfect! Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? The only thing that could be done better is the registering of a chat user directly into the Zoho CRM database. And maybe also a better identification of a visitor depending on the website he is visiting. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? The possibility to check a user footprint on our website and to be able to connect with them before they even think about trying to reach out to us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LM lourdes m. customer service rep. Mid-Market (51-1000 emp.) 5/6/2019 "Zoho review" 5/5 What do you like best about Zoho SalesIQ? Zoho is convenient and very simple to learn how to use. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? There is way to open tabs. We should try removing some from the site. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Im solving a lot of sales. Im resolving residential issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jon N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon N.") JN Jon N. Co-Founder and Director Computer Software Small-Business (50 or fewer emp.) 3/6/2019 "A really useful social media tool" 4/5 What do you like best about Zoho SalesIQ? One message can be broadcast to a number of channels Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Restrictions on reporting from Linkedin and no auto sizing for Instagram Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Time on social media Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KB Kyle B. Operations Manager Small-Business (50 or fewer emp.) 1/31/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Sales IQ Benifits" 5/5 What do you like best about Zoho SalesIQ? The option to set up departments, take calls, screen share and share pictures and files over chat to offer maximum support to your clients. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? No issues - always support available, always there to help. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Sales IQ provide a variety of sales text options and the speed, design, and quality of the chats are outstanding. This is definitely the best online chat solution I have used. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![MarryingMarc .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MarryingMarc .") M MarryingMarc . Officiant Events Services Small-Business (50 or fewer emp.) 11/1/2018 "Zoho SalisIQ is the best at website traffic tracking and customer chatt" 5/5 What do you like best about Zoho SalesIQ? Allows me to see from my desk and my phone the current traffic on my website. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? It was a bit tough at first to get the code on my website but once it did it I realized I was making it more difficult than it actually was. Review collected by and hosted on G2.com. Recommendations to others considering Zoho SalesIQ: Make sure you (or someone in your company) is comfortable placing code in your website. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Traffic tracking and chatting with online customers anywhere Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jonathan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan D.") JD Jonathan D. Creative Director - Wayfinding & Branding Graphic Design Small-Business (50 or fewer emp.) 1/28/2019 "Great tool to convert customers!!" 4.5/5 What do you like best about Zoho SalesIQ? The tool allow you to track customer visits to your website as well as converting new prospects. Making it easy for customers to chat with you will definitely make this worthwhile!! Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Hardly any negatives with this tool! It easily connects with other Zoho Apps as well, making it great to track KPIs. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Connecting with potential customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS Anthony S. Laboratory Director Small-Business (50 or fewer emp.) 1/23/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy as 1 2 3" 4.5/5 What do you like best about Zoho SalesIQ? A nice simple to integrate and use. I have a separate monitor that is on all day watching Internet traffic. In about 9 months I have had about visits and several business opportunities. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Could use a little more analytics so that I can improve my web site Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Analytical Testing Consumer product testing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") AA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 2/11/2019 "Easy to use and inexpensive" 5/5 What do you like best about Zoho SalesIQ? I can easily chat with the online store visitors. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Would prefer more customization options... Like automated FAQ Review collected by and hosted on G2.com. Recommendations to others considering Zoho SalesIQ: Be clear about what features you want and compare with other similar products. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Chatting with potential customers live and answering their questions on the spot. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month ### PROFESSIONAL $12.75 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) Zoho SalesIQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5(810) [ Compare Now ](https://www.g2.com/compare/livechat-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6ed2d77695b366716566a1c359273048/tawk-to.png "Product Avatar Image") tawk.to 4.5/5(203) [ Compare Now ](https://www.g2.com/compare/zoho-salesiq-vs-tawk-to) ##### ##### Zoho SalesIQ Features Self-Service Experience Knowledge Base Searchable Articles Communication Pop-up Chat Notifications Targeted Emails Internal Use Customization Lead Development Knowledge Base Messenger Video Chat [ View More Features ](https://www.g2.com/products/zoho-salesiq/features) ##### Categories on G2 [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Visitor Identification](https://www.g2.com/categories/visitor-identification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best e-commerce fraud protection for small online stores](https://www.g2.com/discussions/what-s-the-best-e-commerce-fraud-protection-for-small-online-stores)[Which JDK distributions have the strongest vendor support record for large enterprise Java environments in regulated industries?](https://www.g2.com/discussions/which-jdk-distributions-have-the-strongest-vendor-support-record-for-large-enterprise-java-environments-in-regulated-industries)[Which programmatic job advertising platforms have the strongest analytics and campaign optimization for a talent acquisition team that wants to improve cost-per-hire over time?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-have-the-strongest-analytics-and-campaign-optimization-for-a-talent-acquisition-team-that-wants-to-improve-cost-per-hire-over-time) [Which release notes management platforms integrate seamlessly with existing enterprise systems?](https://www.g2.com/discussions/which-release-notes-management-platforms-integrate-seamlessly-with-existing-enterprise-systems%20)[What are the top platforms for virtual and hybrid event promotion?](https://www.g2.com/discussions/what-are-the-top-platforms-for-virtual-and-hybrid-event-promotion)[Pros and Cons Details](https://www.g2.com/products/zoho-salesiq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)