--- title: Zoho SalesIQ Reviews meta\_title: 'Zoho SalesIQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 256 reviews by the users' company size, role or industry to find out how Zoho SalesIQ works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 256 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zoho SalesIQ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho SalesIQ but has limited features. Are you part of the Zoho SalesIQ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho SalesIQ Community](https://www.g2.com/products/zoho-salesiq/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-salesiq/competitors/alternatives) ## User Insights Average based on 256 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho SalesIQ Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SuiteCRM ](https://www.g2.com/products/suitecrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Nayeem M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayeem M.") NM Nayeem M. Founder Small-Business (50 or fewer emp.) 12/16/2025 "Real-Time Visitor Tracking and CRM Integration On-the-Go" 4.5/5 What do you like best about Zoho SalesIQ? I use Zoho SalesIQ as my website's receptionist and it allows me to track visitors in real-time, showing me who is on my site, where they are from, and how much time they spend. This real-time tracking lets me chat instantly with them and answer their queries. I love the chatbots feature for greeting visitors with a welcome message and solving queries automatically when I'm busy. The SalesIQ mobile app is my favorite as it lets me reply to website visitors from my phone, similar to chatting on WhatsApp or Messenger. I get notifications when a visitor lands on my website, and for new visitors who start a chat, their information is automatically saved in the CRM as a new lead, so I don't need to add anything manually. Tracking visitors helps me focus on what they're interested in, while mobile notifications ensure I never miss a chat. The automatic integration of leads' data lets me concentrate on other business aspects. The initial setup was super easy, requiring just a single line of code. Overall, Zoho SalesIQ is a valuable tool that saves me time and keeps my business available online 24/7. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Sometimes the notifications arrive a little late while using the Android app. When a user lands on the website, the notifications can be delayed, but on Windows PC, I got the real-time notification. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? I use Zoho SalesIQ much like a digital receptionist for my website, allowing me to monitor visitors in real time and engage in instant chats without the need for email exchanges. The chatbot steps in to respond when I am unavailable, which helps prevent the loss of potential business. Its integration with CRM is smooth, as it automatically adds new leads, saving me both time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![MANISH K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MANISH K.") MK MANISH K. Process Associate Enterprise (\> 1000 emp.) 4/14/2026 Guest users or non-business users of the software, not included in G2 scores. "Zobot Makes Customization and Lead Qualification Effortless" 5/5 What do you like best about Zoho SalesIQ? Zobot is impressively easy to customize. We’ve been able to automate initial lead qualification and handle common FAQs, which has reduced our support volume by about 30%. It also helps ensure visitors still get answers even when our team is offline. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Zobot is a powerful tool, but the setup process can feel fairly complex for non-technical users. Building more detailed conversational flows takes time to learn, and the scripting interface could be more intuitive and user-friendly for people without a coding background. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? We were getting a lot of traffic to our services pages, but we didn’t have a clear way to tell which visitors were serious prospects and which were simply browsing. Review collected by and hosted on G2.com. Show More 4/16/2026 Validated ReviewerSource: Organic ![Andrew V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew V.") AV Andrew V. President Consulting Small-Business (50 or fewer emp.) 1/27/2026 "Responsive Chat Solution with Powerful Customization" 4.5/5 What do you like best about Zoho SalesIQ? I find Zoho SalesIQ to be a very responsive solution that my live customer service reps are finding helpful. The outreach is immediate, and there are expansive options to provide content to visitors. My reps try to convert leads on chat, and the easy interface enables them to get information easily to prospects. All of the Zoho products are very customizable, which allows for significant personalization of the interactions. We are planning to migrate to the extended Zoho CRM Plus product shortly, and Zoho SalesIQ integrates with that. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? All of the Zoho products are very customizable and it is a little overwhelming when I started. You have to set up brands for each website and each has their own settings. Plus you get to customize every aspect of the interaction so it is overwhelming at first. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Zoho SalesIQ provides an easy way to connect with visitors and identify potential prospects. It's a very responsive webchat solution, helping my reps convert leads with its immediate outreach and expansive content options. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashutosh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh J.") AJ Ashutosh J. Growth Specialist Mid-Market (51-1000 emp.) 12/12/2025 "Effortless Real-Time Engagement That Drives Conversions" 4.5/5 What do you like best about Zoho SalesIQ? What I like most about Zoho SalesIQ is how easy it makes real-time engagement. The live chat, visitor tracking, and automation help me understand who’s on the site and start conversations at the right moment. It’s simple, fast, and boosts conversions. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Sometimes Zoho SalesIQ feels a bit limited in customization, and the interface can be slightly clunky when handling multiple chats. The mobile app could also be smoother. It works well overall, but a cleaner UI and more flexibility would make it even better. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Zoho SalesIQ helps me understand who’s visiting our website, what they’re looking for, and when to start a conversation. It solves the problem of missing potential leads by giving real-time insights and live chat. This makes engagement faster, improves conversions, and ensures no high-intent visitor slips away. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/19/2026 "Easy Setup and Smooth Zoho CRM Integration" 4/5 What do you like best about Zoho SalesIQ? It’s easy to set up on my website—just paste the code—and it also integrates smoothly with the Zoho ecosystem, including Zoho CRM. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? The graphic design presented to website visitors feels a bit outdated compared to other solutions. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Chat for website visitors, along with website visit tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite SP Sudeep P. Manager Mid-Market (51-1000 emp.) 10/17/2025 "SalesIQ: Easy Integration, Powerful Features, and Excellent Support" 5/5 What do you like best about Zoho SalesIQ? SalesIQ is super easy to use and get the analytics. This offers a large number of extremely useful features and the customer support is amazing. We use this everyday to manage our customer support chats. It was really easy to integrate to our website and implement in our work. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? We don't have any issues so far, will inform if we face any challenges Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? We use SalesIQ to implement our customer support chat. The chatbot feature is really nice and helps us to take a lot of traffic through that. The software has many extremely use full features and it's really easy to manage and view the queue, do audits and get the reports Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shiju S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiju S.") SS Shiju S. Escalation Team Lead Mid-Market (51-1000 emp.) 12/9/2025 "Effortless to Use with Outstanding Support and Alerts" 5/5 What do you like best about Zoho SalesIQ? It is very easy to use, and the alarm sound for chat notifications is quite intense, making alerts hard to miss. Implementation is straightforward, and the customer support is superb. I use this on a daily basis, and I find its features to be quite good. It also integrates easily with my work. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? So far, I haven't encountered any problems with the chat option. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? We are using this in our organization to support customer live chat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abhishek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek P.") AP Abhishek P. Procurement executive Small-Business (50 or fewer emp.) 5/26/2026 Guest users or non-business users of the software, not included in G2 scores. "Affordable Premium Membership with a Handy Mobile App" 4/5 What do you like best about Zoho SalesIQ? The premium membership is very affordable, and it also comes with a mobile application. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Customisation is limited and have issues with live notifications Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? Intergration with zoho ecospace in India Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Jithin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jithin J.") JJ Jithin J. Lead - Customer Success Data Analysis and Process Insights Mid-Market (51-1000 emp.) 1/22/2026 "Easy to Configure with Great Customization Options" 4/5 What do you like best about Zoho SalesIQ? It’s pretty easy to configure, and Chatbot is nice. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? Some integrations are a bit difficult, since you need to write code in Zoho’s Deluge language. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? We have implemented Zoho Sales IQ as our primary chatbot and live chat support solution. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic ![Prerak J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prerak J.") PJ Prerak J. Associate team lead Education Management Small-Business (50 or fewer emp.) 10/2/2025 Guest users or non-business users of the software, not included in G2 scores. "Great tool for Live Chat and Customer Engagement" 5/5 What do you like best about Zoho SalesIQ? This tool offers real-time tracking of website visitors and includes a live chat feature, which allows me to engage with leads immediately and increase the chances of turning visitors into customers. Review collected by and hosted on G2.com. What do you dislike about Zoho SalesIQ? At this point, it meets all of my needs. Review collected by and hosted on G2.com. What problems is Zoho SalesIQ solving and how is that benefiting you? I am able to chat with visitors in real time and respond to their questions before they leave my site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Zoho SalesIQ. ### FREE $0.00 3 Operator Per Month ### BASIC $7.00 1 Operator Per Month ### PROFESSIONAL $12.75 1 Operator Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-salesiq/pricing) Zoho SalesIQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5(810) [ Compare Now ](https://www.g2.com/compare/livechat-vs-zoho-salesiq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6ed2d77695b366716566a1c359273048/tawk-to.png "Product Avatar Image") tawk.to 4.5/5(203) [ Compare Now ](https://www.g2.com/compare/zoho-salesiq-vs-tawk-to) ##### ##### Zoho SalesIQ Features Self-Service Experience Knowledge Base Searchable Articles Communication Pop-up Chat Notifications Targeted Emails Internal Use Customization Lead Development Knowledge Base Messenger Video Chat [ View More Features ](https://www.g2.com/products/zoho-salesiq/features) ##### Categories on G2 [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [Sales Coaching](https://www.g2.com/categories/sales-coaching)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Visitor Identification](https://www.g2.com/categories/visitor-identification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which DNS security solution is best for preventing phishing and data exfiltration at the DNS layer before anything even hits the endpoint?](https://www.g2.com/discussions/which-dns-security-solution-is-best-for-preventing-phishing-and-data-exfiltration-at-the-dns-layer-before-anything-even-hits-the-endpoint)[What platform provides advanced SEO tools for websites?](https://www.g2.com/discussions/what-platform-provides-advanced-seo-tools-for-websites)[What's the top survey app for employee feedback](https://www.g2.com/discussions/top-survey-app-for-employee-feedback-what-are-people-actually-using) [Best-rated employee review platform for software industry](https://www.g2.com/discussions/best-rated-employee-review-platform-for-the-software-industry-what-s-your-team-using)[Which Adobe consulting partners bring both technical expertise and strategic pressure-testing to Adobe Campaign implementations?](https://www.g2.com/discussions/which-adobe-consulting-partners-bring-both-technical-expertise-and-strategic-pressure-testing-to-adobe-campaign-implementations)[Pros and Cons Details](https://www.g2.com/products/zoho-salesiq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)